Operation Coordinator - Thane - WFO

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position .
• Customer-first mindset 
• Advanced MS Excel skills .
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Strong Azure DevOps Engineer Profiles.

Mandatory (Experience 1) – Must have minimum 1+ years of hands-on experience as an Azure DevOps Engineer with strong exposure to Azure DevOps Services (Repos, Pipelines, Boards, Artifacts).

Mandatory (Experience 2) – Must have strong experience in designing and maintaining YAML-based CI/CD pipelines, including end-to-end automation of build, test, and deployment workflows.

Mandatory (Experience 3) – Must have hands-on scripting and automation experience using Bash, Python, and/or PowerShell

Mandatory (Experience 4) – Must have working knowledge of databases such as Microsoft SQL Server, PostgreSQL, or Oracle Database

Mandatory (Experience 5) – Must have experience with monitoring, alerting, and incident management using tools like Grafana, Prometheus, Datadog, or CloudWatch, including troubleshooting and root cause analysis

Mandatory (Note) - Only Male candidates are considered.

Mandatory (Location): The candidate must be currently in Bengaluru.

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

Role: Lead Data Engineer Core

Responsibilities: Lead end-to-end design, development, and delivery of complex cloud-based data pipelines.

Collaborate with architects and stakeholders to translate business requirements into technical data solutions.

Ensure scalability, reliability, and performance of data systems across environments. Provide mentorship and technical leadership to data engineering teams. Define and enforce best practices for data modeling, transformation, and governance.

Optimize data ingestion and transformation frameworks for efficiency and cost management. Contribute to data architecture design and review sessions across projects.

Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

8+ years of experience in data engineering with proven leadership in designing cloud native data systems.

Strong expertise in Python, SQL, Apache Spark, and at least one cloud platform (Azure, AWS, or GCP). Experience with Big Data, DataLake, DeltaLake, and Lakehouse architectures Proficient in one or more database technologies (e.g. PostgreSQL, Redshift, Snowflake, and NoSQL databases).

Ability to recommend and implement scalable data pipelines Preferred Qualifications: Cloud certification (AWS, Azure, or GCP). Experience with Databricks, Snowflake, or Terraform. Familiarity with data governance, lineage, and observability tools. Strong collaboration skills and ability to influence data-driven decisions across teams.

• Design, build and maintain efficient, reusable, and reliable Java code. 
• Providing technical oversight to the team, involved in design and code review.
• You would also be spending most of the time in development activities in varied technologies and should have a passion to write code.
• Should be able to create good technical documents.
• Translate application storyboards and use cases into functional applications.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Identify bottlenecks and bugs, and devise solutions to these problems - Help maintain code quality, organization, and automatization. 
• Prepare the technical design of complex technology components as well as suggest the pros and cons of using a certain technology stack or component or design pattern versus another, to the clients.
• Team Management.

• Qualifications: BTECH/MTECH/MCA/MSc.
• Proficient in Java, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of multithreading, concurrency patterns, and collections in Java. 
• Solid understanding of object-oriented programming along with various design and architectural patterns.
• Hands on experience with JMS, JPA, Spring (MVC, Boot & Cloud preferred) & Hibernate.
• Familiarity with concepts of MVC, JDBC, and RESTful.  Experience with Presentation Layer (JSP/Servlets), JS Frameworks (Angular, jQuery, react, etc.).
• Creating database schemas that represent and support business processes and experience with both external and embedded databases. Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git, Ant, Maven, and Gradle; continuous integration.
• Knowledge in xml based mappings, SAML, rest clients, CAS authentication and Jetty.
• Knowledge of Apache Camel and Kafka and Drools Rule Engine is preferred.

• Work on world-class solutions to deliver industry's leading Cloud operations management
• Develop system architecture, design and build platform services for scalable, resilient, multi-tenant Cloud SaaS. Examples of work include:
• Writing microservices based distributed applications
• Designing REST APIs for backend services
• Develop user-interface for our SaaS
• Handle cross-cutting microservices concerns such as externalizing configuration, logging, health checks, metrics, distributed tracing
• Work with customers, partners, and business leaders to architect solutions for Cloud Operations

• Has significant (3+ years) experience developing and deploying Cloud services for a large scale software projects on public clouds (AWS, GCP, Azure)
• Has hands-on experience building multi-tenant SaaS solutions on public clouds (AWS)
• Strong experience with React, NodeJS, Java, GO, Python
• Has expertise with microservices, infrastructure as code (IaC), continuous integration/delivery (CI/CD), etc.
• Has experience working with containerization, cluster orchestration, or infrastructure management frameworks (such as Kubernetes, Docker, Terraform)
• Basic knowledge of AWS security (IAM, Cognito)
• Knowledge of good engineering practices and agile culture
• Takes initiative in a fast-paced environment
• 100% hands-on and loves to code

• Experience with Prometheus, Grafana, ELK, Jaeger, etc.
• AWS certification
• Experience with machine-learning (ML), MLOps
• Experience with Apache Flink, Spark, Hadoop, or other
• Experience working remotely in a distributed team
• Startup experience

Required Skills

As a developer, you have a passion for development and a thirst to learn. You enjoy working in a fast-paced and dynamic environment. You are a quick learner who can step up and take ownership of work to get things done on time. You also enjoy and appreciate working and collaborating with others from various backgrounds as part of a team.

Job Requirement

• Full-stack developer with exposure working in building products from scratch
• Have 2+ years in implementing front-end of applications using ReactJS
• Proficient in HTML 5, CSS 3, Bootstrap Ant-D, Redux, JavaScript and writing cross-browser compatible code
• Good knowledge of MVC, MVVM, OOPS concepts, Web Development Concept.
• Experience with RESTful services
• Work experience any one of the backend technologies such as Java, NodeJS, .NET will be a major plus
• Experience in JavaScript build tools such as web-pack /gulp
• Familiar with testing frameworks (such as Jasmine) and Test runner framework (such as Karma) (good to have)
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Knows unit testing
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills

Duty /Responsibility

• Your specific duties in this role will include:
• Responsible for the front end/UI development for of the web-based and mobile-based application
• Responsible for communicating with clients
• Responsible for communicating with Designing Team and Team Manager
• Responsible for Requirement Analysis
• Responsible for mentoring junior front-end developers
• Responsible for researching new web technologies
• Responsible for developing POCs
• Respond to technical queries/requests from team members and customers.
• Coach, guide, and mentor junior members in the team.

• Think like a product owner
• Design and build new products and manage their delivery
• Drive culture, learning, and development of team members and of the larger org
• Mentor, motivate & ensure delivery from a small team
• Take ownership and get the job done
• Ensure the quality of deliverables

• 4-7 years of hands-on experience in the design and development of applications using NodeJs, ReactJs, MySQL, etc.
• Good architectural and design skills
• Strong coding, data structures, and algorithms
• An engineering degree preferably, from a top-tier school (or an equivalent experience)
• Proficient understanding of code versioning tools, such as Git/SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Experience in Elastic Search/ Solr/ Amazon AWS
• Experience building sites to function cross-platform and cross-browser
• The ability to own end-to-end responsibility
• The role will give you an opportunity to work with a cross-functional team from Business, Product, and Design, and lead a team of 4-7 rockstar engineers.

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• A great working environment with an opportunity to work directly with the founders on very exciting real-life problems
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them.
• ESOPs

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.