Technical Writer

About Us

We are the sole distributors and service providers in India for world-class construction equipment imported from top international companies such as GEDA, MEP Italy, TSS, YHX, and more.

We offer sale, rental, and buy-back of equipment related to vertical logistics and rebar processing machines.

Job Description

• Run and manage digital marketing channels, including PPC, SEO, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.).
• Create and post engaging content on social media to increase brand awareness and engagement.
• Handle and update product listings on e-commerce platforms.
• Manage and monitor company websites and updates using Elementor Pro and WordPress.
• Collaborate with the team to write content for websites, blogs, articles, videos, and more.
• Develop SEO strategies to increase organic traffic and search engine rankings.
• Use design tools like Canva or Adobe Creative Suite to create graphics and video content.
• Track and report on campaign performance and suggest improvements based on data analysis.
• Stay updated with the latest digital marketing trends, industry updates, and technologies.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Proficiency in digital marketing tools and analytics platforms such as Google Analytics, Google Search Console, Google Ads, and Facebook Ads Manager.

Skills Required

• 2–6 years of proven experience as a Digital Marketing Executive or similar role.
• Strong written and verbal communication skills.
• Creativity and out-of-the-box thinking.
• Analytical mindset and ability to interpret data.
• Time management and ability to meet deadlines.
• Adaptability to trends and algorithm changes.
• Team collaboration and coordination with design/content/sales teams.

Strong Product Designer profile with Top / well-funded B2B SaaS or B2C products

Mandatory (Experience 1): Must have 2+ YOE in hands-on Product Design works (UI, Visual design focused) for Top Products / startups

Mandatory (Experience 2): Must be very strong with Visual Designs and Design systems (Wireframing, Visual Designs & Design systems)

Mandatory (Core Skill 1) : Proficiency in Figma and other modern design tools for interface and interaction design.

Mandatory (Portfolio): Must have strong Visual / Product Design works for Top B2C or B2B SaaS products

Mandatory (Company): Top / Well-Funded Product startups (B2C Products preferred)

Preferred

Preferred (Education): Design Education background (BDes / MDes)

We are seeking a talented and experienced Engineering Lead to join our Team. As the Engineering Lead, you will play a crucial role in driving the technical direction of our mobile app development, focusing on iOS and ReactJS technologies. You will lead a small team of software engineers and work closely with the product and design teams to deliver innovative and high-quality mobile applications. The ideal candidate is a hands-on technologist with a passion for startups, possesses strong leadership skills, and thrives in a fast-paced, dynamic environment.

Responsibilities:

• Lead and manage a team of software engineers, providing mentorship, guidance, and support throughout the software development lifecycle
• Set clear objectives and performance expectations for the team members, and regularly assess and review their performance
• Collaborate with product managers, designers, and other stakeholders to understand project requirements and define the technical roadmap for mobile app development projects.
• Provide technical expertise and guidance to the team, assisting with architectural decisions, code reviews, and problem-solving.
• Ensure the timely delivery of high-quality mobile applications by managing resources, setting realistic project timelines, and resolving any obstacles or bottlenecks.
• Stay up-to-date with the latest industry trends and advancements in mobile app development, iOS, and ReactJS technologies, and identify opportunities to leverage new tools and frameworks.
• Foster a culture of continuous improvement within the team, encouraging knowledge sharing, adopting best practices, and promoting a positive and collaborative work environment.
• Collaborate with cross-functional teams, such as QA, DevOps, and UX/UI, to ensure seamless integration and deployment of mobile applications.
• Act as a point of contact for technical discussions, representing the team in meetings with stakeholders and upper management.
• Identify and address any technical or performance-related issues, working closely with the team to resolve them and ensure the stability and scalability of the mobile applications.

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

Job Responsibilities Include:

• Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
• Candidates should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
• Must have experience with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Must be able to make proposals and replies to the leads.
• Must understand the running website /application development and must be able to explain those to the clients.
• Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
• Must be able to conduct in depth market research about the clients in the targeted geography.

Skill-Set & Experience:

• Must have Experience with UPWORK, GURU, PPH, FIVER bidding portals.
• Must have expertise on LinkedIn.
• Strong Communication, Presentation Skills.
• Convincing, Negotiation skills.
• Must have knowledge of Lead Generation and closure.
• Must have experience with Client Communication and Team handling.
• Expertise in writing Business Proposals will be a plus point.
• Project Management Skills.

Job Location: Noida (Night Shift)

Education Qualification : BE / B Tech / BCA / MCA / MBA

At least: 2+ years experience Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Ecommerce & Web)

Job Brief:

• Contact prospective B2B Industry customers through available / provided database.
• Create a set of new customer database through data mining of Linkedin & other available channels. 
• Outreach to potential clients through cold calling, emailing, and other means of communication.
• Contacting potential or existing customers and inform them about a product or service using scripts.
• Identify and qualify leads through consultation and needs analysis.
• Close deals and achieve sales targets.
• Maintain accurate records and documentation of sales activities.
• Possess good communication skills in English.
• Be professional and pleasant while interacting with clients.
• Complete process training will be provided by the company free of charge

Required Skills:

• Should have Good communication skills in English.
• Education qualification like 12th, Undergraduate or Graduate are welcome
• Candidates who can join immediately would be preferred
• Candidate with tele calling experience in industries like Electronic Security, Audio Visual, IT hardware would be preferred.
• Should be Good at convincing skills.

• Write clear, concise, and complete sentences
• Focus on key responsibilities critical to the position
• Base the content on the responsibilities and duties of the position
• Include expectations of a fully proficient incumbent meeting all position requirements
• When indicating the percentage of time spent on each duty, consider what is performed over a given period of time
• The percentages must total 100% and should not be smaller than 5% or greater than 50%
• Use explanatory phrases telling why, how, where, or how often to add meaning and clarity

Must have -

1- Magento 2 working experience for minimum 2 years

2- Work with Magento integration systems, viz CMS/CRM/Payment gatway/shipping etc

3- Analyse, code, debug, test, document & deploy application

4- Experiance building REST API

5- Knowledge of GTM and FB integration

Good to have-

1- Magento 2 certification

2- Experience in fronted tech like HTML5, CSS3, JQuery and ReactJS

3- Experience of working on PWA apps