Technical Writer at B2B Saas For cybersecurity · Mumbai · 5 - 8 years · ₹7L - ₹10L / yr · Posted 19 Jan 2022

Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
Revenue earned by the client as on 2020 is $13.6 Mn and also has partnered with almost 50% of top 20 companies. They have been showing a significant growth of over 30% in the last few years.Their client base has over 300+ customers and 3 lakhs + users comprising big 4s and major Companies worldwide.
They are located in Chicago, London, Mumbai, Pristina and Philadelphia.
As a Technical Writer, you will be responsible for collaborating with Product Managers, Software Engineers, Developer Support Engineers and more to define documentation projects.
What you will do:
- Mentoring peers within the Documentation team on documentation best practices
- Building company-wide participation in the creation of amazing documentation through training programs, outreach etc
- Writing concise, easy-to-understand documentation that simplifies complex technical concepts into content consumable by all skill levels and roles
- Reviewing and editing documentation drafts contributed by peers or others outside the Documentation team
- Contributing to or leading strategic quarterly documentation initiatives to enhance our process, website and content
Desired Candidate Profile
What you need to have:- 5+ years technical writing experience
- Proven ability to build a culture of documentation within a company
- Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
- Ability to organize information into an easy-to-understand hierarchy
- Strong time management and prioritization skills
- Ability to learn new technologies quickly, as well as understand why they’re important to our users
- Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company

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Location: Bangalore
About RockED
RockED is a fast-growing EdTech company building a microlearning platform that delivers byte-sized, engaging content to learners on their mobile devices. Headquartered in Florida, with our R&D team based in Bangalore, we are focused on creating intuitive, learner-first experiences through thoughtful design and strong engineering.
About the Role
We are looking for a QA Engineer who is passionate about quality, automation, and building scalable testing practices in a product-based environment. This role requires a strong mix of hands-on automation expertise, leadership capability, and the ability to collaborate closely with engineering and product teams.
Key Responsibilities
● Own end-to-end quality assurance strategy for the product across web and mobile platforms
● Design, implement, and maintain automation frameworks and test suites
● Actively contribute as a hands-on automation engineer while mentoring the QA team
● Define and enforce QA processes, best practices and quality benchmarks
● Collaborate with Engineering, Product and Design teams throughout the SDLC
● Review test plans, test cases, automation coverage and defect metrics
● Ensure timely and high-quality releases in an agile development environment
● Drive continuous improvement in testing efficiency, tools, and methodologies
Qualification/Skills required-
● 2–5 years of overall QA experience, preferably in a product-based company
● Strong hands-on experience in test automation (mandatory)
● Experience with automation tools/frameworks (e.g., Selenium, Cypress, Playwright, Appium,etc.)
● Solid understanding of manual testing, automation testing, API testing and regression testing
● Familiarity with Agile/Scrum development processes
● Experience with CI/CD pipelines and integrating automation into release workflows
● Exposure to performance or security testing
● Experience testing scalable, consumer-facing products
Strong SAP SD Senior Consultant -Taxation & S/4HANA Profile
Mandatory (Experience 1) – Must have minimum 7+ years of hands-on experience in SAP SD (Sales & Distribution) with SD as core module in previous roles.
Mandatory (Experience 2) – Must have minimm 1 end-to-end SAP implementation with strong hands-on experience in Taxation.
Mandatory (Experience 3) – Must have strong expertise in Pricing and Taxation including Tax Determination Rules, Tax Classifications, GST Tax Conditions (India), and Tax Codes.
Mandatory (Experience 4) – Must have strong functional knowledge of Order-to-Cash (O2C) process including Sales Order, Delivery, Billing, and Integration with FI.
Mandatory (Experience 5) – Must have hands-on experience in S/4HANA (preferably in global rollout or localization projects).
Mandatory (Experience 6) – Must have experience in integrating SAP SD/FI with third-party tax engines such as Vertex, ONESOURCE, or Avalara.
Mandatory (Experience 7) – Must have strong experience in Pricing Procedure configuration including tax routines, reverse calculations, and volume-based taxes.
Mandatory (Experience 8) – Must have hands-on exposure to SAP Document and Reporting Compliance (DRC) for e-invoicing and statutory reporting.
Mandatory (Integration Knowledge) – Must have strong integration experience with FICO (Financial Accounting) and MM (Materials Management).
Mandatory (Tax Domain Knowledge) – Must have deep understanding of Indirect Taxes (GST/VAT), Withholding Tax, and excise-related processes.
Mandatory (Project Exposure) – Must have worked on minimum 2–3 full lifecycle SAP implementations (Blueprint to Go-Live).
Digital Marketing is a lot more than what it is usually portrayed as and we delve into “the lot more”for SMBs. we have grown well and what started as a small personal project a year ago has now grown into a family of 45+ clients and 8 smart people- all within a year! And guess what, we never spent a single penny on advertising! It was all referral and so you can imagine the quality of work that we have been doing.
Now, if you are someone who can fit in such a high performing environment, do read the job description very thoroughly and then apply!
Responsibilities
Be the primary point of contact for the clients.
Assist in creating a digital strategy for the clients. These are SMEs, hard on cash but high on hope so we have to be extra wise with what we suggest!
Get things done from the CG team. You see, since you will interact with the client, you will know what they want and you alone will have to make sure that the work gets done!
Advocate for the client to ensure that we’re not just checking off boxes in a task manager, but instead moving them forward and reaching their objectives (we call this Remarkable ROI)
Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence, and Remarkable ROI and if that gets us Referrals- well nothing better than that!
Note: Our digital marketing projects include both “traditional” digital marketing such as SEO and Email Marketing/Whatsapp Marketing/Affiliate Marketing as well as web design & development projects. For this position though, we will stick to SEO/SMO/PPC
What we are looking for
Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results). Followed by…
Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people). Followed by….
Ability to provide remarkable client experiences.
Who we are not looking for
You’re busy, we’re busy. If you don’t meet these requirements, please focus on the other fish in
the sea. These are indeed requirements
Minimum of 1.5 years as a hands-on digital marketing professional
Minimum of 1 year as someone who has been interacting with the clients. If you have worked
in B2B, it would be great!
Digital Marketing & Web Design Project experience
A focus on the details (really… pay close attention to the details if you’d like to get an interview
for this position)
If You’re a Good Fit, You Probably
Thrive in a small and growing team (<10 people on our way to 20)
Do some sort of digital marketing (or learning) in your spare time… it’s not just a day-job for
you
Know how to work on Google Analytics, Tag Manager, Google Ads, Facebook Business
Manager, Instagram Marketing, Email Marketing Tools, Canva (just a little bit), WordPress,
Wix, and anything else that is relevant to digital marketing
Feel at home with spreadsheets and task management tools
Are comfortable with IM tools, email, video calls, and the phone but believe in the power of
minimising interactions.
BTW: when applying, use the passcode “WTH
EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.
As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation
Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/
Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.
We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/
Specialties-
Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working
HeadQuarters- Melbourne, Victoria
We love people who in general -
- have a passion to own and create amazing products.
- are able to clearly understand the customer’s problem.
- are a good collaborative problem solver.
- are a really really good team player.
- are open to learn from others and teach others.
- are able to take the meaningful feedback and improve continuously.
- can commit to inclusion, equality & diversity.
- can maintain integrity at work.
You are the one if -
- you love solving problems.
- you have a keen interest in understanding and analysing the customer problems and solutions.
- you possess good listening, communication (verbal & written) and presentation skills.
- you can empathise easily with customers.
- you can facilitate and lead workshops that generate customised business solutions.
To be successful in this role, you need to -
- analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
- effectively manage the scope and constraints of the project.
- work in agile teams that help in the successful delivery of a project.
- effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
- write detailed stories to help the team understand the requirements.
- demonstrate flexibility in picking up things/roles needed for the successful delivery of the project.
- collaborate with the UX team to understand and contribute to the user research & design process.
- be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.
Job Sector: IT, Software
Job Type: Permanent
Location: Chennai
Experience: 10 - 20 Years
Salary: 12 – 40 LPA
Education: Any Graduate
Notice Period: Immediate
Key Skills: Python, Spark, AWS, SQL, PySpark
Contact at triple eight two zero nine four two double seven
Job Description:
Requirements
- Minimum 12 years experience
- In depth understanding and knowledge on distributed computing with spark.
- Deep understanding of Spark Architecture and internals
- Proven experience in data ingestion, data integration and data analytics with spark, preferably PySpark.
- Expertise in ETL processes, data warehousing and data lakes.
- Hands on with python for Big data and analytics.
- Hands on in agile scrum model is an added advantage.
- Knowledge on CI/CD and orchestration tools is desirable.
- AWS S3, Redshift, Lambda knowledge is preferred
- Develop functional and fast-responsive web applications, using markup languages.
- Maintain websites.
- Elaborate mobile-based and web-based features.
- Troubleshoot apps for bugs.
- Fix bugs if necessary and improve usability.
- Improve apps for maximum speed.
- Troubleshoot UI and improve its performance accordingly.
- Employ the latest technology in order to re-built legacy apps.
- Integrate UI elements with server-side ones.
- Detect and fulfill front-end and back-end requirements.
- Perform training and support activities.
- Develop reusable code.
- Write comprehensive manuals, guides, and documents.
- Compile prototype and quality mockups.
- Make sure that high-quality graphic standards are met.
- Knowledge of and proper experience with both front-end and back-end languages.
- Proper experience with CMS framework.
- Ability to troubleshoot and debug browsers.Understanding of web development process, from A to Z.
- Familiarity with layout requirements.
- Quality assurance skills.
- Time management and analytical skills.
- Ability to perform several tasks at the same time.
- Ability to translate requirements into a finished project.
- Communication skills to collaborate with clients and internal development teams.
- Problem-solving ability.
- Must have experience working with Angular.JS / Node.JS / React.JS.
- B.Tech/B.E/MCA
- gathering and analyzing user/business system requirements, Participate in design meetings and consult with clients to refine, test and debug programs to meet business.
- Develop, test and implement new software programs
- Identifying areas for modification in existing programs and subsequently developing these modifications
- Clearly and regularly communicate with management and technical support colleagues
- Design and Applications, Web Sites, Data Communication Processes and User Interfaces
- Writing and implementing efficient code
- Determining operational practicality
- Test, maintain and recommend software improvements to ensure strong functionality and optimization
- Working closely with other developers, UX designers, business and systems analysts
- Analyze user requirements , Make good technical decisions that provide solutions to business challenges
- achieve resolution to outstanding problems or issues
- Communicate effectively and professionally in all forms of communication with internal and external customers
- Possess strong problem solving and decision making skills while using good judgment
Job Qualifications and Requirements
Full Stack Developer with excellent and strong experience in the design and development of secure and high performing applications/products using MEAN Stack on Cloud-based architecture using DevOps processes.
Roles and Responsibilities
- Developing front end website architecture
- Designing user interactions on web pages
- Developing back end website applications
- Creating servers and databases for functionality
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications
- Working alongside graphic designers for web design features
- Seeing through a project from conception to finished product.
- Designing and developing APIs
- Meeting both technical and consumer needs
- Staying abreast of developments in web applications and programming languages.
Technical Experience/skills & Qualifications required:
- Degree in Computer Science
- 6 to 8 years of experience in Information Technology with at least 4+ years in MEAN stack development
- Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
- Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
- Development experience for both mobile and desktop.
- Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
- Experience with cloud message APIs and usage of push notifications
- Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
- Experience in developing applications on the cloud platform especially AWS
- Familiarity with database technology such as MySQL, Oracle, and MongoDB
- Understanding and implementation of security and data protection.
- Experience working with JIRA and Gitlab
- Maintain code integrity and organization
- Experience working with graphic designers and converting designs to visual elements.
Other Generic and Behavioural Skills
- Experience in Healthcare domain and HIPAA compliance awareness would be a big plus
- Strong team player and ability to adapt to a dynamic and agile environment
- Design thinking and ability to deliver innovative solutions
- Strong organizational and project management skills
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to details
Why should you apply:
- Great opportunity to be a part of booming Healthcare sector and ride the wave
- Big opportunity to work with the leadership team which promotes and encourages innovation-driven thought process and execution
- Opportunity to work with young minds using the latest technologies
- Ability to work in an environment that will enable you to realize ownership with the freedom to learn and deliver a great product
- Fantastic opportunity to grow with the company and achieve great heights of success.
Ability to interact with team members and stakeholders from different cultures within and outside India
Commercial / residential Building experience is a must.
Industrial building exposure will not be considered relevant experience.
Material Planning
Monitoring progress of project assigned
Coordination with Project Team, Consultants, Quantity Billing











