Excellent verbal/written communication in English.
· Must be able to communicate with users of different levels from a developer to an IT executive.
· Capable of articulating/writing technical documentation that helps all system users understand and use the product.
· The candidate must be well versed in creating online help, end-user or technical manuals/guides, business communications, release mailers.
· The candidate must be capable of articulating processes and products in all possible formats like print, video guides, online self-help guides, and other electronic means.
· In addition to research, copywriting, language, writing, and revision skills, the candidate must also possess following attributes:
- Business analysis, Illustration/graphic design using power point presentation, Indexing of all help content, Training, E-learning, User interfaces, Video editing, Website content management
· A technical writer must be able to elicit information from SMEs and conducts the research necessary to write and compile technically accurate content independently.
· The candidate must be able to prioritize their tasks with project leader and able to multi task for different projects within the program.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Are you a motivated and knowledgeable engineer ready to make a significant impact in the world of advanced technology? Designnex is on the lookout for a dynamic Design Verification Engineer to join our innovative team. In this exciting role, you will collaborate closely with customers to verify cutting-edge Interface IP (IIP) in their ASIC SoC/systems for groundbreaking next-generation products.
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Join Designnex and be part of a team at the forefront of technological advancements. Apply today and help shape the future of ASIC design and integration!
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PHPCodeIgniter
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React.js
Redux/FluxJavaTechnologies: React JS
Experience: 3 to 8 years
Notice Period: Immediate joiner
Job Location: Kalyani Nager, Pune, MH
Job Summary
Looking for React JS developers who will be responsible for architecting and building applications, as
well as coordinating with the teams responsible for other layers of the product infrastructure.
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Diagnose and fix bugs and performance bottlenecks for performance that feels native.
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Reach out to the open source community to encourage and help implement mission-critical
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Maintain code and write automated tests to ensure the product is of the highest quality.
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Transition existing React web apps to React Native.
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Construct visualizations that are able to depict vast amounts of data
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Work and collaborate with the rest of the engineering team
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Work with product team and graphic designers
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About Enroute Corporate Solutions
Incorporated in 2019: Enroute Corporate Solutions stands as one of the most promising Strategic Consulting Company which focuses entirely on the layer of business growth & profitability for our clients and customers. With our area of work into Management Consulting, Financial Audit & Process Management, Industrial Training, Marketing Conceptualization and end-to-end Human Potential Management services we term ourselves as "Strategic Consultants". With the vast experience into Management working with some of the best names in the industry, we bring plethora of service and experience onto the table which lets you choose the type of services which are customized and tailor-made according to your needs and process. Working closely with each of our client and looking at the right perspective with the appropriate approach is what we stand apart for. Innovation in ideas, aggression in approach and righteousness in the process are our prime pillars of work and business. At Enroute, we believe in giving the most innovative and best solutions for our clients which help them target and roadmap the growth in whatever we do! Our focus is completely into data-driven approach and quality.
Our Services
- HR Consulting Services (Background Verification / Psychometric Analysis)
- Talent Acquisition
- Recruitment Process Outsourcing
- Financial Planning & Consulting
- Strategic Business Consulting
Roles & Responsibilities
- Business Development & Sales
- Client Acquisition & Management
- Response Management
- Inside Sales & Field Sales
- Generating Business Prospects
- Lead Generation & Customer Relationship Management
- Online / Offline Research
- Business Collaboration
Requirements
- 2-5 Years’ Experience into B2B Sales
- Any Graduate / Postgraduate (Preferred with Engineering Background)
- Good Communication Skills
- Good B2B understanding & Written Communication Skills
- Apt with Microsoft tools (Excel / Word / PowerPoint)
- Go Getter & Adaptable
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Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Python
Go Programming (Golang)
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Full Stack Developer - Averlon