Technical Writer

Job Description

This is a remote position.

About the Company:

Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.

Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.

Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.

If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!

We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.

Requirements

Responsibilities and Duties:

1. Manage growing support teams
2. Manage inbound calls, chats, ticketing system and emails.
3. Taking ownership of tickets, acknowledging them for confirmation to the customer.
4. Guide Customers with technical or non-technical problems
5. Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
6. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
7. Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
8. Commitment to documenting knowledge in the form of knowledge base tech notes and articles
9. Act as a liaison between the delivery team, customers and vendors.
10. Proactively work on building process improvements to enhance the customer experience.

Technical Knowledge and Skills:

1. BE degree in Information Technology, Computer Science, BCA, BCS or similar
2. Work experience in technical support, IT support, or as a technical engineer is a plus
3. Aptitude for problem-solving
4. Excellent client-facing/customer service skills
5. Excellent written and verbal communication skills
6. Ability to focus and follow-through to the resolution of issues
7. Ability to diffuse tension and work the issue at hand

Basic knowledge of MySQL, Shell Scripts, etc is a plus

Benefits

What We Provide -

1.  Opportunity to improve & learn new things.
2.  Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
3.  Hell lot of stuff to innovate and learn at the same time
4.  Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
5.  Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.

Location: Pune (Remote)

PS: We're a small team, and your impact is going to be huge!

Quro Labs is a research driven electronic product design and manufacturing company, based in Pune. We are a startup incubated under TexMin at IIT (ISM) Dhanbad, an initiative by Department of Science & Technology (DST), Govt. of India. We are a part of the Beauto group of companies.

We develop innovative technologies and products. Our core areas are in Embedded systems design and manufacturing, IoT and IIoT, mechatronics system design and integration, industrial automation, and power electronics solutions. We serve industries like automotive, smart city, mining, minerals, and material handling.

openings We have openings for Embedded Software Developer                                                                                                    

As discussed PFB the JD for Embedded Software Developer  Quro Labs

Our website link is  http://www.qurolabs.com">www.qurolabs.com

Job Desription

• . Design, Develop and Deploy firmware code, test and debug system firmware/software.
• Review coding and design criteria and optimizes performance.
• Analyze and enhance efficiency, stability and scalability of system resources.
• Integrate and validate new product designs.
• Support firmware/software Quality assurance.
• Interface with hardware design and development.
• Contribute new and innovate ideas to rapidly evolving business development activities.
• Assess third party and open-source software.
• Provide post-production support by identifying complex technical issues, evaluating options and implementing solutions.

Create technical manuscripts of firmware operation.

Required Skills:

• Familiarity with software configuration management tools, defect tracking tools, source code control tools, peer review.
• Hands-on experience in embedded systems design with pre-emptive, multitasking real-time operating systems (RTOS), Robot Operating Systems (ROS), including OS coding techniques, Interfaces and hardware subsystems.
• Functional knowledge with TCP/IP protocols.
• Exposure to Digital Signal Processing tools and techniques is a plus.
• Knowledge of Python and Linux and JavaScript is a plus.
• Familiarity with common communication protocols: I2C, SPI, UART, BLE, Wi-Fi, CAN, etc.
• Prior background in ST Microelectronics STM family of MCUs, PIC, ARM, Freescale based platforms.
• Experience with schematics, components data sheets and electronic test equipment.
• Ability to manage multiple tasks effectively and efficiently.
• Ability to respond and adapt to changing priorities.
• Excellent organizational and time management skills are a must.
• Strong verbal and written communication skills.

Self-motivated and solid prioritization skills.

Microcode Software looking Intern for the post of Email Process Executive responsible for working as assigned by the senior.

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

As a senior software engineer, you will work on our python based ORM and applications that scales to handle millions of transactions every hour. This is mission critical software and your primary focus will be building robust and scalable solutions that are easy to maintain.

In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product are important.

What You’ll Do:

• Own definition and implementation of API interfaces (REST and GraphQL). We take pride in our 100% open API with over 600 endpoints.
• Implement simple solutions to complex business logic that enables our merchants to manage financials, orders and shipments across millions of transactions.
• Build reusable components and packages for future use.
• Translate specs and user stories into reviewable, test covered patches.
• Peer review code and refactor existing code.
• Integrate with our eCommerce partners (Shopify, BigCommerce, Amazon), shipping partners (UPS, USPS, FedEx, DHL) and EDI.
• Manage Kubernetes and Docker based global deployment of our infrastructure.

Requirements We’re Looking for Someone With:

• Experience working with ORMs like SQLAlchemy or Django (2-3 years)
• Experience with SQL and databases (Postgres preferred)
• Experience in developing large server side applications and microservices
• Ability to create high quality code
• Experience with python testing tools (pytest) and test automation
• Familiarity with code versioning tools like GIT
• Strong sense of ownership and leadership quality
• Experienced in the tools of our web stack- Python, Celery, Postgres, Redis, RabbitMQ

Nice to Haves:

• Prior experience at a growth stage Internet/Software company
• Experience with ReactJS, Google Cloud, Heroku
• Cloud deployment and scaling experience

Desired Candidate Profile

• CA inter or CA final is preferred
• Work experience as an Accountant
• Must have strong knowledge and experience in Tally
• Must be willing to work from office and for 6-days a week
• Must have advanced MS Excel skills including Vlookups and pivot tables
• Strong attention to detail and good analytical skills
• Responding to internal and external inquiries on-time as communicated by the management
• Assisting in financial Audit and auditing vendors
• Identifying and communicating opportunities for improvement in-terms of methods and practices followed
• Communicating any technical issues related to accounting    

About The Company
Vested is a cross-border wealth platform on a mission to enable local investors to go global. Our first step is to empower retail investors from India with access to the US stock market. Vested provides a low cost and easy-to-use platform that includes knowledge and insights to help clients make smart investment decisions.

Job Description
We are looking for a full stack developer interested in building high performance web app and company page. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. You will ensure that these components and the overall application are robust and easy to maintain. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Skills

• Firm grasp of the JavaScript, React.js, and Node.js
• Experience with popular React.js workflows (Redux)
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Android Studio, XCode, and Gradle
• Understanding of REST APIs, the document request model, and offline storage
• Familiarity with SQL databases
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (Git).

Technical expertise necessary:

• 2+ years of experience on the Node.js
• 2+ years of experience with popular React.js, workflows (Redux), and Express.js
• 2+ years of experience with SQL databases
• 1+ years of experience with AWS and Redis
• Experience creating charts and graphs
• Deep understanding of RESTful APIs
• Experience deploying and maintaining a micro-service architecture
• Experience with server-less infrastructure paradigms (AWS Lambda, etc).
• Experience building a scalable product is a bonus!

Our perfect candidate is someone that:

• is proactive and an independent problem solver
• is a constant learner. We are a fast growing start-up. We want you to grow with us!
• is a team player and good communicator

• Experience in designing and developing web-based applications using Java, J2EE, Web Services, MVC framework, Servlets Spring, Hibernate, Struts, REST, MYSQL.
• Experience in Database application programming for MySQL server using
  Stored Procedures, Triggers, Views etc.
• Experienced in implementing presentation layer using JSP, HTML, CSS, Ajax, JQuery. Java script.
• Experienced in Analysis, Design, Development, Integration, Deployment
  and Maintenance of Web services, Client Server and Web based applications.
• Well versed with Agile development process, Scrum.
• Good knowledge in version control system tools like GIT.
• Ability to take independent responsibility as well as ability to contribute and be a productive team member.
• Excellent analytical, logical and programming skills, Self-Motivated, Self-Starter, Team Player can work with minimal supervision with effective Communication skills and Organizational skills combined with attention and Time management skills.

• 3+ years demonstrated experience in the Testing Web & mobile applications.
• 1+ Years of experience in Js based Web application testing. (Like: Angular Js, Vue Js, react js)
• Create and maintain API-based automation test scripts using tools like J meter, SoapUI or Postman
• API Automation using Soap UI/Rest assured / Postman (Mandatory)
• Create and maintain API specific test plans
• Conducting Performance and Load tests on the API's and provide detailed report and analysis on metrics like Breakage point etc.
• Participate in creating and clarifying User Stories, and in planning Sprints.
• Maintaining all the testing artefacts in SharePoint.
• Updating test management tools (JIRA / Bugzilla etc) so that the current status of the project can be known at any time by stakeholders.
• Issue tracking, analysis and reporting.
• Excellent verbal and written communication skills.