The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Researching, outlining, writing, and editing new and existing content
- Working closely with various departments to understand Products Specifications, Architectures
- Creating Technical documentation for the product
- Writing easy-to-understand user interface text, online help and developer guides
- Preparing User manuals of the product and developer guides
- Revising all documents as new update or issues arise
- Analyzing existing and potential content, focusing on reuse and single-sourcing opportunities
What you need to have:
- B.Tech /B.E.; Any Graduation
- Strong experience in creating Technical documents like Product Specs, Project Charters, Application Notes, Architectural diagrams, Software API documents, Design documents, Survey forms, User guides, Patent applications and Management Presentations.
- Well experienced in planning, creating, and maintaining technical documentation.
- You must have the potential to grasp technology
- Preference will be given to candidates, with experience in Consumer-lifestyle companies, having good understanding of any of the product categories including Wearable (Band, Smartwatches), Hearables (TWS, Neckbank, Headphones), Alexa Speakers/ Voice Assistant, Soundbars, and any other consumer Electronics products
- Having experience working Multi-site, diversified team environment and good team player.
- Excellent English written and communication skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Purpose
• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling
portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all
guidelines and regulatory requirements are followed.
• Ensuring that customers get world-class services and their needs are understood and met through
financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the
Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters consistently met by the team of VRMs.
• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set
Job Responsibilities(JR) : 6 – 8 Areas
Business Achievement and Development for VRM & Team
• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams
• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.
o Meet value target for Liability Balances of the customers
o Ensure quality of sourcing is maintained and depletion rates are controlled.
o Ensure that Salary credits reach or exceed the expect Salary Credit targets
• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.
• Also, Team Manager has to ensure seamless servicing of customers.
• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.
• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)
• Ensure that there is cross sell to the customer on asset products as offered by the Bank.
• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.
• Income to be generated at a customer level.
• Ensure that cross sell targets on Third Party Products is met for the Unit
• Ensure Staff are trained on product knowledge and requisite certifications
• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.
• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same
• Managing and monitoring performance of all the sales resources
o Productivity of Liability and Non Liability sales staff
• Attrition control of customers
o Includes persuading the customer to continue and if required renew FD’s
§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
o Ensure that the marketing analytics list on possible attrite, is called and retained
• Ensure that there is no revenue leakage
Customer Service / Customer engagement
• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation
of the interaction plan.
• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined
objectives for customer contacts.
• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /
needs. This is measured iva call evaluations and Sup
Reviews
• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.
• Ensure VRMs make regular contact with customers for service as well as business updates.
• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT
o Monitor all complaints received and ensure that they are closed within TAT
o Improve customer communication on closures
o Check with customers if the process of complaint has been managed well
o Ensure no escalations happen
o Preventive complaint management
o Asking for feedback from customers, who are not complaining
o Discussing with staff the importance of getting feedback from customers on a regular basis
• Periodic review of customer base i.e. Contactibility,
Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve
the product penetration & profitability of the customer to become a Primary Banker for the customer.
• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.
• Monitoring implementation of Sales Process.
Business Generation / Sales Tracking
• Track business generation and income for each VRM in the team on a daily basis, and take due steps.
• Review leads generated by each VRM and ensure real time lead status availability.
• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.
• Tracking and highlighting possible customer issues on account of improper lead management.
Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.
• Check profiling done by the VRM to ascertain effectiveness.
• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.
• Demonstrate “how”.
• 220 Sup Reviews per month
Operations
• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.
o Lead file maintained by VRMs
o Requests captured by VRMs
o CRM Interaction
• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.
• Handling queries of VRMs on floor and provide resolution.
• Ensure timely responses to customers through call out/ e-mail as applicable.
• Handle 1st level escalations and ensure satisfactory resolution to the grievances.
• Ensure judicious utilization of financial and non- financial authority.
• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.
Audit and Service Quality
• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management
• Monthly / Periodic Verification of Auditable items.
• Review of CRM Interactions & Lead Quality
MIS - Reporting and Analysis :
• Ensure timely and accurate updates of all portfolio
performance parameters.
• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.
Staff Management
• Ensure that all VRMs are adequately trained on the
Products of the bank and sales process
• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)
• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance
• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.
• Ensure that all VRMs are sent for class room training on a regular basis
• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.
Java
Javascript
Spring BootJob SummaryWe are seeking a skilled Java Spring Boot Developer with 5-8 years ofexperience to join our development team. The ideal candidate will beresponsible for designing, developing, and maintaining backend systemsusing Java, JSP and Spring Boot, with a focus on performance, scalability, andreliability.Key Responsibilities Design and implement RESTful APIs using Spring Boot Collaborate with front-end developers, testers, and product managers Write clean, maintainable, and efficient code following best practices Troubleshoot and debug applications Integrate third-party APIs and services Participate in code reviews and contribute to team improvements Document development processes, APIs, and technical decisionsRequired Skills and Qualifications 5-8 years of hands-on experience in Java development Strong knowledge of Spring Boot, Spring MVC, Spring Data JPA, and JSP Experience with REST API development and integration Familiarity with databases such as MySQL Experience with version control tools like Git Understanding of Agile methodologies Good problem-solving and communication skills
● Work in agile product development (with co-founders, Product owners,
Managers, Developers) to define requirements and design the solutions. It
is an IC role.
● Design intuitive and simple user interfaces for mobile and web solutions,
producing journey maps, storyboards, mock-ups.
● Rapidly translate concepts into user flows, wireframes, mock-ups, and
prototypes that lead to intuitive user experiences. Design UI for Mobile and
Web applications with a special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying
technologies and business models
● You will be challenged to understand business needs and user’s
perspectives and put them in a cohesive design that is simple but elegant.
You will also be expected to design the overall functionality of the product,
and to have the best user experience, iterate upon it per user testing
Requirements
● 1-5 years of experience as UI/UX Designer (and/or Interaction Designer)
with experience working with internal or external stakeholders. Preferably
at a growth stage consumer product startup.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative
tools like Notion, Airtable.
● Experience in designing mobile applications for users that are not so
technically literate
● A portfolio of previous work must be presented incorporating UI designs
and/or sketches that demonstrate an understanding of wireframing,
interaction design, visual design, and design best practices.
● Ability to work alone and on tight timelines.
Benefits
India's first social trading platform. It means bringing benefits
of community to your investments. It means leveraging the combined social
capital of the community to benefit you. It means making financial markets truly
inclusive and democratic for the next 100 million users.
It is a platform that enables retail investors to view, learn, follow, and
execute the strategies of their peers or more experienced traders. The
application integrates community features with trader discovery and trade
execution. Our customers are retail investors who mostly rely on external
advisory for their trade and investment decisions. We will help them invest in a
customised, responsible and aware manner. We empower retail investors to align
their risk-return objectives with optimum investment strategies and generate
wealth in the process.
We believes in a win-win for all. We are a well-funded seed-stage startup
and are backed by some of the leading global as well as Indian venture capital
funds and angel investors. Our investors include Accel Partners, India Quotient,
Titan Capital, co-founders of Unacademy, Udaan, Cohoo, Graphy, Knappily and
more. We have a strong founding team who are IIT and IIM alumni and have
exceptional professional journeys.
Job Title: Sales Executive (EdTech) for Online Certification Program
Location: Initially Remote; potential mandatory transition to Bangalore office after three months
Salary and Compensation:
- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.
- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.
- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.
- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.
Job Overview:
We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.
Key Responsibilities:
- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.
- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.
Leverage leads generated via social media to convert into paying customers.
- Participate in a one-week training session to optimally prepare for effective course promotion.
Requirements:
- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.
- Exceptional communication and negotiation skills.
- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.
Compensation and Incentives:
- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.
- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.
Additional Details:
- This role begins with a 30-day probation period where meeting sales targets is crucial.
- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.
- Continuation of employment and salary is contingent on consistently achieving sales targets.
How to Apply:
- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.
- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.
(Leading Health & Nutrition based Startup in Mumbai)
- Creating Campaigns in Google ads, Facebook marketing & other online marketing Platforms
- Keyword Research & Monitoring
- Writing Ad copy/description
- Basic knowledge of Google Sheets
- Must be proficient in the English Language
- Monitors the latest trends in social media, including advertising formats, channels and technologies in order to improve campaign performance and provide recommendations
- Compile data across several platforms and create weekly/monthly reports, including analysis for insights, optimizations and future strategy development
- Displays organizational capabilities to track progress, execution and consistency of social advertising campaigns
- Running Email/SMS Campaigns
- Demonstrates understanding of and ability to facilitate and manage forecasting, budgeting and pacing, campaign creation and optimization
- Coordinate with Ad Agencies & take regular updates
- Coordinate with content team to get the required creatives
- Coordinate with production team to ensure inventory is in place before running campaigns
Javascript
React.js
Vue.js
HTML/CSS
NodeJS (Node.js)Solid knowledge and vast experience in Javascript, HTML5 and CSS3.
Previous exposure to Advanced JavaScript or Node.js or Vue.js or React.js framework experience would be an added advantage.
VOIP Developer
- Knowledge on PSTN lines
- Good understanding of TCP/IP protocol stack and practical knowledge of LAN / WAN
- Good knowledge of value-added features such as Voicemail, ACD, IVRS, CTI, etc
- Familiarity with SIP / SDP protocol / Softphones
- Familiarity with OpenSIPS, Kamalio
- Familiarity with Freeswitch
- Familiarity with MySQL
- Knowledge of Linux / server administration
- Familiarity with C language
- Firewall, Security
- Knowledge of WebRTC
- Standard features of Enterprise Communication Servers (PBXs)
- Problem Troubleshooting and debugging techniques (both Hardware and Software)
LaravelJava
PHPHTML/CSSThe ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Responsibilities
Perform a mix of maintenance, enhancements, and new development as required
Work in a data analyst role and with business intelligence applications
Document features, technical specifications & infrastructure Responsibilities
Work cross-functionally to convert business needs into technical specifications
Qualifications
0-1 years of experience in web development and software design
Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks (Laravel), and MySQL databases
Responsibilities
- Identify new opportunities by understanding the market, competition from users and data
- Should be able to define and own Key Metrics, KPIs and Targets
- Define user-centric solutions and data-driven experiments for the hypothesis
- Come-up with good product/ operational solutions for the problems identified
- Break the solutions into user stories, use cases and functional requirements
- Define Roadmaps that align to both long term strategic and short term tactical vision
- Obsession for getting pixel-perfect designs and bug-free development
- Define the Go-to-Market strategy and sales strategy for the products
Qualifications :
- We are looking for 4+ years of Product Management experience in consumer Products
- Who has seen complete product lifecycle
- Understanding of technology and business is a must
- Good communication skills
- Hold cross-functional teams together for execution
- Guide and mentor juniors for on-time delivery and their career growth
- Past experience as a developer/ founder is a plus
- Who has worked in a market where heavy operations are involved
NodeJS (Node.js)Javascript
Express
MongoDBOur backend(NodeJS+PHP) team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the PHP and NodeJS stack.
Role + Responsibilities:
- Work with the team to design, develop and support scalable applications
- Developing API’s(REST), designing the database schema and implement same in web frameworks like Laravel and Express along with ORM(including migration script and seeds data)
- Very good end-to-end debugging skills in PHP and NodejS stack.
- Write, test, and release production-ready code.
- Work with our DevOps team to ensure continuous deployments of our applications
Person Specification and Qualifications:
- Experience developing highly scalable services and APIs(in NodejS and PHP frameworks)
- Knowledge of data modelling and database performance using NoSQL/SQL
- Strong experience with PHP framework like Laravel(PHP) and JS frameworks like Express, and other Framework In nodeJS.
- Good knowledge in code versioning(git or svn)
- Good knowledge in html templating, javascript, html and css.
- Good experience with code deployment on server like ubuntu, linux.
- Knowledge of SDK integration(social media sdk like Facebook, google, etc and cloud services sdk like AWS and Azure)
- Familiarity developing SaaS applications in AWS/Azure cloud services.
- In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon