SAP Documentation Specialist

 Sr. Java Software Engineer:

Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, or related technical field. Relevant experience of at least 3 years in lieu of above if from a different stream of education.
• Well-versed in and 5+ years of hands-on designing experience in Object Oriented Design, Data Modeling, Class & Object Modeling, Microservices Architecture & Design.
• Well-versed in and 5+ years of hands-on programming experience in Core Java Programming, Advanced Java Programming, Spring Framework, Spring Boot or Micronaut Framework, Log Framework, Build & Deployment Framework, etc

. • 3+ years of hands-on experience developing Domain-Driven Microservices using libraries & frameworks such as Micronaut, Spring Boot, etc.

• 3+ years of hands-on experience developing connector frameworks Apache Camel, Akka framework, etc.
• 3+ years of hands-on experience in RBDMS & NoSQL Databases concepts and development practices (PostgreSQL, MongoDB, Elasticsearch, Amazon S3).
• 3+ years of hands-on experience developing Webservices using REST, API Gateway using Token based authentication, access management.
• 1+ years of hands-on experience developing and hosting microservices using Serverless and Container based development (AWS Lambda, Docker, Kubernetes, etc.).
• Having Knowledge & hands-on experience developing applications using Behavior Driven Development, Test Driven Development Methodologies is a Plus.
• Having Knowledge & hands-on experience in AWS Cloud Services such as IAM, Lambda, EC2, ECS, ECR, API Gateway, S3, SQS, Kinesis, CloudWatch, DynamoDB, etc. is also a Plus.
• Having Knowledge & hands-on experience in DevOps CI/CD tools such as JIRA, Git (Bitbucket/GitHub), Artifactory, etc. & Build tools such as Maven & Gradle.
• 2+ years of hands-on development experience in Java centric Developer Tools, Management & Governance, Networking and Content Delivery, Security, Identity, and Compliance, etc.
• Having Knowledge & hands-on experience in Apache Nifi, Apache Spark, Apache Flink is also a Plus. • Having Knowledge & handson experience in Python, NodeJS, Scala Programming is also a Plus. Required Experience: 5+ Years

Job Location: Remote / Pune

Open Positions: 1

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Responsibilities:

1. Creating content for ongoing campaigns such as writing copy for email marketing campaigns & WebStories, writing answers on Quora, copywriting for creatives etc.
2. Coordinate with the internal and external team for content creation and ensuring that the writing is consistent and in line with the overall campaign and brand requirements
3. QA for all the content deliverables shared by the freelancers/content agencies 
4. Perform keyword research based on the campaign requirements to make sure the writing is search engine friendly
5. Perform content strategy to come up with new ideas for content creation for the website 
6. Plan weekly deliverables along with the Organic Growth team and manage the requirements, blockers (if any) to ensure smooth flow and timely completion of work
7. Analyse competitor’s presence on different platforms and come up with suggestions to help the Growth team scale with the help of personalized content

Desired Skills and Experience:

1. 4-5 years of experience in copywriting (Finance Industry)
2. Creative thinking and an ability to come up with ideas that address the campaign needs
3. Very strong written and verbal communication skills
4. Problem-solving mindset & self-starter attitude
5. Ownership of the creative process
6. Competitor research
7. Stakeholder and project management

Qualifications:

• Minimum Qualification: Graduate

About Navi 

Navi is one of the fastest growing financial services companies in India providing Personal  & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our  mission is to build financial services that are simple, accessible and affordable. 

Founders: Sachin Bansal & Ankit Agarwal 

Know what makes you a “Navi_ite” :

1.Perseverance, Passion and Commitment

• Passionate about Navi’s mission and vision 

• Demonstrates dedication, perseverance and high ownership 

• Goes above and beyond by taking on additional responsibilities 

2.Obsession with high quality results

• Consistently creates value for the customers and stakeholders through high quality outcomes 

• Ensuring excellence in all aspects of work

• Efficiently manages time, prioritizes tasks, and achieves higher standards 

3.Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances,  showing resilience and agility 

Key responsibilities:

• Develop the front-end for our products and collaborate with designers, other engineers, and product managers to build new features, iterate on current features, and build a world-class user experience;
• Build responsive & reusable UI components using any one Javascript framework: React, Angular, VueJS, as per the specifications and guidelines;
• Be familiar with Responsive Web Design, common Web UX patterns and anti-patterns;
• Should have hands-on experience of improving web performance including optimising page load, rendering, caching etc;
• Be great at debugging, including identifying page speed and performance bottlenecks, using tools like Chrome Dev Tools, React Dev Tools etc.

Required Skills:

• You should be well versed with RESTful APIs and it's best practices;
• You should be proficient with all core features of React or similar frameworks including Redux or Fluxn pattern;
• You should have experience in JavaScript (React JS/Redux), HTML, CSS, JQuery, HTTP for the Web platform;
• Strong proficiency in writing clean, robust javascript code is a must;
• You should be comfortable working with version controlled code environments ( eg. GIT);
• You should possess strong Object Oriented design and programming skills;
• You should have an understanding of XML, JSON, DOM, and w3c standards.

The Data Entry/Loan Support Specialist is responsible for reviewing Mortgage loan documents to analyze and correct any discrepancies/errors and enter the data into the system. This position requires the LSS to possess high attention to detail as this position involves responsibility for the accuracy of documentation critical to the loan Originations process.

Responsibilities

• Accurately and efficiently process data by reviewing mortgage loan documents and entering data into the system / Indexing of mortgage documents into appropriate document categories / Follow directions, procedures

Requirements (Qualifications and Skills):

• High school diploma required. Bachelor's degree preferred
• 2 - 3 years of reviewing and analyzing US Residential Mortgage documents
• Knowledge of mortgage industry documents
• Ability to work in a fast-paced, team-oriented work environment
• Ability to multi-task
• Strong technical and computer skills
• Acute attention to detail
• Excellent organizational and time management skills

Salary and Benefits

• Medical insurance
• Transportation provided

Responsibilities:

• Complete ownership of building and maintaining APP
• Deliver across the entire app life cycle design, build, deploy, test, release to app stores and support
• Open to work on both Android and iOS front end

Requirements:

• React Developer with 2 years of experience
• Solid understanding of Javascript, NodeJS fundamentals
• Full stack understanding of Backend services, API implementation and database systems.
• Experience in either iOS(Swift, Objective C, XCode) or Android(Android Studio, Java, Kotlin)
• At least 2 year of experience in React app development
• Ability to implement designs and functionality provided by UI/UX teams
• Understanding of production deployment of the app in the App Store and Play Store

Key Skills:

• React, NodeJS

Good to have:

• Familiarity with Analytics and AWS web hosting
• Android(Android Studio, Java, Kotlin, )
• Knowledge of server-side technologies like Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
• Willing to explore and work on other tech stacks