SAP Documentation Specialist

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

External Job Title :

Software Support Analyst - Ajera

Position Responsibilities :

We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing troubleshooting and support to our clients. The ideal candidate will possess accounting/bookkeeping knowledge, with experience in one of Deltek’s Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) being a plus.

Responsibilities:

• Provide quality accounting software support to clients using Deltek products.
• Responds to incoming support requests in a prompt, professional and helpful manner
• Assess the nature of customer concerns and resolve support issues by utilizing troubleshooting skills and product knowledge.
• Stay updated with the latest AI technologies and integrate them into support processes.

Qualifications :

• Experience in customer service and/or software support.
• Clearly document all customer interactions, issues and resolution per our best practices guide.
• Experience with support of accounting software is desired.
• Knowledge of accounting principles, preferably gained through working with accounting applications or within an educational setting.
• Proven ability to work successfully in a team environment and effectively organize tasks based on priority.
• Demonstrates the ability to work independently and maintain self-motivation, while also recognizing when to seek guidance from senior analysts for tasks that exceed current skill levels or involve high severity issues.

Job description

Job Profile:

1. Develop and Maintain proper interaction and reputation with the clients

2. Understand the business needs of the Clients

3. Convince them to invest in new Projects with the Company

4. Outbound process (Website selling)

5. B2B Process

6. Unlimited incentives

Requirement:

Candidates with experience in a website-selling campaign

Open to working in a full-time Day shift job

Only experienced candidates can apply for this job opening.

Fixed Salary - 10% to 20% hike on last drawn salary.

Monthly Sales Incentives

Shift Timing:(10:00pm-6:30am)

6 Days working.

SUNDAY Fixed OFF

FRESHERS are welcome

This company is a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

You will be working on AI/IOT react native mobile apps and responsible for hands-on coding. 
We need someone who can write well designed, testable, efficient code by using the best software.

We are looking for a can do it attitude, and the ability to deliver with high velocity and high-quality at the same time.  You must have experience developing and designing amazing UI screens.

This person MUST have:

• BE Computer Science, MCA or equivalent
• Mobile app development experience.
• Good understanding of the full mobile development life cycle,strong debugging and problem-solving skills.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Strong React Native experience
• Understanding of APIs, pagination,searching,sorting
• Creating high performance UI etc.
• Familiarity with native build tools, like XCode, Android Studio, Gradle.
• Leverage native APIsfor deep integrations with both platforms.
• Strong communication skills.

Experience:

• Min 3 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

GaragePlug Inc

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: Backend Developer (Java Spring Boot)

As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. Our present backend is based on the microservices architecture built using Spring Boot. With growing complexity, we are open to using other tools and technologies as needed.

We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.

Experience: 1+ years of experience

What you'll do :

• End to end systems development
• Ownership of complete systems from development to production and maintenance
• Infrastructure management on AWS
• Technologies you'll use :
• Microservices, AWS, Java, Spring-boot
• Nginx
• PostgreSQL, Redis
• ElasticSearch
• Gradle / Maven
• Any cool piece of technology that you can bring onboard.
•  

What you are :

• You love technology and are always open to learning new tools
• You are a self-starter
• You are proficient in Java, SQL
• You have good knowledge of Databases: RDBMS/Document
• You have worked with server technologies: Spring / Dropwizard / Tomcat/Spring Boot
• You have a good understanding of REST API design
• You believe in clean and maintainable code

Location Fully Remote / Bangalore

Apply through this link
 https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2" target="_blank">https://garageplug.freshteam.com/jobs/H-qGPrivc4pt/backend-engineer-2

• Instrumental in preparing SRS, detailed design document, case diagrams, data flow diagrams, class diagrams.
• Scripting and Programming for varied solutions.
• Constructing specifications and determine operational feasibility.
• Deploy programs and evaluate user feedback & experience on application deployment.
• Writing database script procedures, function & triggers.

• Must be well versed with software development lifecycle (SDLC) management with different project methodologies especially Agile methodology (Scrum).
• Strong Oops concepts, Entity Framework, Design Patterns bootstrap, Web/Windows Services knowledge.
• Working knowledge on C#, ASP.NET, MVC 4.0/5.0, LINQ, Javascript, JQuery, bootstrap, Web/Windows Services.
• Good to have knowledge of Angular JS.
• Must have worked on database like SQL Server/ MySQL.
• Working knowledge on google maps API or GIS would be an added advantage.

• 5-7 years of IT experience. B.E./B.Tech. in Computer Science/ IT or MCA would be preferred.
• Excellent oral and written communication skills.
• Candidate should hold 60% & above in 10th, 12th and Graduation