SAP Documentation Specialist

About IntraIntel.ai

At IntraIntel.ai, we are building a next-generation, AI-powered multi-tenant platform serving diverse industries including pharmaceutical, clinical research, manufacturing, textiles, and healthcare. Our mission is to empower businesses with intelligent insights, automation, and predictive decision-making capabilities that streamline operations and improve efficiency.

We are looking for a Senior Business Analyst who will act as the bridge between our customers and product development teams, translating complex business requirements into actionable insights and product features that align with IntraIntel.ai’s architecture and growth strategy.

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Key Responsibilities

• Requirement Gathering & Analysis:

• Collaborate with multiple customers across domains such as manufacturing, clinical trials, pharmaceutical, and textiles to gather, document, and validate requirements.

• Conduct workshops, interviews, and brainstorming sessions to extract key business and functional needs.

• Translate high-level business needs into user stories, epics, and acceptance criteria in JIRA.

• Documentation & Communication:

• Prepare Business Requirement Documents (BRDs), Functional Specifications, and Process Flow Diagrams.

• Clearly communicate requirements to developers, architects, and QA teams, ensuring full understanding of scope and dependencies.

• Serve as the primary liaison between the business stakeholders and development team.

• Testing & Validation:

• Perform initial system validation, UAT preparation, and smoke testing to ensure requirements are correctly implemented.

• Collaborate with QA to define test cases and acceptance criteria.

• Track and log defects in JIRA, ensuring they are resolved before delivery.

• Project Planning & Scope Management:

• Work closely with project managers and solution architects to define project scope, milestones, and delivery timelines.

• Identify potential risks, dependencies, and change impacts, and communicate proactively to stakeholders.

• Contribute to effort estimation and prioritization discussions.

• Cross-Functional Collaboration:

• Partner with AI engineers, data scientists, cloud architects, and UX designers to ensure alignment between technical solutions and business goals.

• Ensure all customer inputs are converted into actionable, technically feasible tasks for development.

• Customer & Stakeholder Interaction:

• Conduct regular check-ins and demo sessions with customers to validate progress and gather feedback.

• Communicate technical solutions and project updates to non-technical stakeholders in an easy-to-understand manner.

• Represent IntraIntel.ai in customer meetings with professionalism and confidence.

As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.

Your primary duties will include:

●    Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.

●    Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.

●    Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).

●    Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.

●    Collaborate with design, tech, and SEO teams to address cross-functional support needs.

●    Perform routine website maintenance, content updates, page optimization, and bug fixes.

●    Test website functionality, responsiveness, and design consistency before and after updates.

●    Contribute suggestions to improve internal CMS tools and workflows.

●    Maintain proper documentation for all updates, configurations, and client communications.

●    Proactively follow up on open tickets and ensure client satisfaction with completed tasks.

Requirements:

●    Bachelor's degree (Any Field), Web Design, or related field.

●    Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.

●    Working knowledge of website CMS platforms like WordPress and Webflow.

●    Understanding of chatbot flows and ability to configure basic chatbot logic.

●    Willingness to attend late evening/night calls as required for clients.

●    Detail-oriented with strong troubleshooting and problem-solving skills.

●    Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.

●    Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.

●    Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.

●    Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

Job Domain:

Customer and Personal Service

Client Details:

Job Profile

About the company: Strategic leader offering nearly 17 years of extensive experience in overcoming complex business & financial challenges, making high-stakes decisions, distress management, directing business in growth areas using strategic financial analysis, business valuation, corporate restructuring, understanding client requirements & project

evaluation skills

Industry:- CA Firm

Location:- Andheri West, Mumbai

Designation:- Finance Executive

Qualification:- Qualified CS, Semi-Qualified CS

Experience:- 0-1 Years

Skills:- Legal compliance, Financial Compliance, Knowledge of Accounts, Knowledge of Evaluation, Secretarial Records, IBC Code, Company Law, Accounting

Roles and Responsibilities:-

This is a role requiring assistance to the Resolution Professional/ Liquidator in carrying out day to day activities of the Assignments under Insolvency and Bankruptcy Code, 2016, which includes :

-          Knowledge of IBC, 2016

-          Preparation of Minutes/ Agenda

-          Drafting and filing of reports

-          Reviewing/ Drafting Applications

-          Basic Knowledge of Finance and Accounts

-          Basic Knowledge of Banking Sector and terminologies

-          Legal and Secretarial compliance

-          Financial Compliance

-        Assisting the partner for fund raising activities.

Novolytics is a novel Analytics Company which is trying to solve the problems of manufactures and machine asset owners. Predictive maintenance is going to be a huge part of Factory 2.0, which will allow manufacturers to keep machine downtime to minimum, boosting productivity and reducing losses due to down time. 

Novolytics is building a platform which would collect signal data, analyze and predict which machines need maintenance or are showing signs of wear. Currently our platform is being piloted for one of India's largest car manufacturers, to solve for vehicle maintenance and servicing based on car sounds.

Responsibilities:

- Design and architect the various parts of the product or its features

- Be the product and tech owner providing support, mentorship and guidance to other developers

- Maintain and operate the application in production environment

- Contribute to the broader team management activities including Product planning, Improvement Activities,etc.

- Involve in hiring other developers and mentoring team members.

- Participate in the evolution of organization-wide best practices, standards, and policies related to software development and propagate the same to other technical staff.

- Participate in code reviews and architecture and design discussions.

- Ensure delivery of all product deliverables within the timelines.

Qualifications:

- BE/BTech in Computer Science with at least 5 years of experience as a Full Stack Engineer

- Experience in design, maintaining, and testing large online systems.

- Familiar with at least one of high level server side languages out of NodeJS or Python, with a preference of NodeJS(with Express.js)

- Experience of building frontend web-apps using ReactJS.

- Should have knowledge about, and know how/when to use different Design Patterns

- Should have experience with cloud infrastructure providers, preferably, AWS.

- Experience of mobile app development on Flutter is a plus

- Have experience of working with relational as well as non relational databases like MySQL, MongoDB along with other data stores like Redis and Elasticsearch.

- Have knowledge of building and maintaining CI/CD pipelines and workflows.

- Know web application security best practices and knowledge of common application security vulnerabilities

- Understanding of queue management systems/frameworks like RabbitMQ, Celery

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Node Js . You must also possess a strong knowledge of Mongo DB

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Work in a data analyst role and with business intelligence applications
• Document features, technical specifications & infrastructure Responsibilities
• Work cross-functionally to convert business needs into technical specifications

Qualifications

Back-end technologies& Front-end (HTML, JavaScript, CSS), Node js,Mongo Database, MySQL databases

• 1+ years' of experience in web development and software design
• Expertise in Strapi will be a plus point
• should be able to create the APIs
• Payment Gateway Integration( Stripe)

• Integrations: Responsible for system integration planning: API Management to connect with current infra and launching/planning new IT architecture. Such as LIS, RIS, PACS, CRM, Fareye, Acuity, GE AW, MWL, MPPS integrations.
• Process Improvement: Identify enhance and Implement IT platforms to optimize operational bottlenecks: such as Queue Management etc.
• Automations: Plan automation of manual tasks, such as integration of Pine Labs / PayTM EDC Machines with POS; Fujitsu PaperScan for Auto-digitization of Scanned Documents.
• Infra Management/Uptime Monitoring: Implementation of Organization wide SD-WAN and setting up protocol to manage network/bandwidth usage.
• Security/Firewalls: Implement organization wide Firewall (with SD-WAN), Implement Endpoint Security for All users.
• CRM Management: Maintenance of workflows in Call Centre
• Data Management: Excel expertise is a must for data corrections/ process
• Analytics: Responsible for Business Analytics and Process Management
• Website Monitoring/Implementations: Manage WPMUDEV (For WP Security) and evaluate a shift to Magento
• WAF Management: Manage and Plan Rules for Cloudflare, AWF and Fortinet Accounts.
• VPN Administration: Evaluate building an IP-SEC tunnel for enhanced security
• New project’s implementation
• Experience in Process Implementations
• Knowledge of AWS Infrastructure will be added advantage