PMO Lead

Job Overview:

The BMS Project Manager is responsible for the management of Building Management System projects from design to completion. This role involves overseeing the design, installation, and commissioning and handing over of BMS solutions, ensuring all technical, quality, and safety standards are met. The Project Manager will collaborate with Consultants, PMC, clients, engineers, Internal team and Sub-contractors to ensure timely and cost-effective delivery of BMS systems that meet the required specifications.

Responsibilities:

• Execute the BMS projects, including scope definition, project timelines, budgets, and resource allocation.
• Coordinate with internal teams, subcontractors, and clients to ensure all project deliverables are met.
• Develop detailed project plans, schedules, and work breakdown structures.
• Perform risk assessments and develop mitigation strategies.
• Manage and lead a team of engineers, technicians, Sub-contractor and other staff involved in the BMS project.
• Ensure effective communication and collaboration between project stakeholders, including clients, consultants, and contractors.
• Conduct regular team meetings to track progress and resolve issues.
• Work closely with design engineers to ensure that the BMS design meets client requirements and industry standards.
• Review technical specifications and drawings for the installation of BMS systems.
• Oversee the procurement of BMS equipment and materials, ensuring quality, cost-effectiveness, and on-time delivery.
• Ensure all required certifications and compliance with regulations for the BMS systems are met.
• Monitor the progress of the project to ensure it is on schedule and within budget.
• Ensure that all work meets quality standards and industry regulations.
• Oversee the commissioning process and troubleshoot issues during system testing.
• Maintain regular communication with clients/Consultants, providing updates on project status, milestones, and potential challenges.
• Prepare Daily progress reports, including financial summaries, timelines, and project performance.
• Address client concerns and provide solutions to any technical or operational issues.
• Ensure all safety protocols are followed during the installation and commissioning of BMS systems.
• Comply with local and international building codes, regulations, and standards.
• Manage the project closeout process, ensuring all deliverables are completed and handed over to the client.
• Prepare and review final documentation, including system manuals, warranties, and certificates.
• Conduct post-project evaluations to assess performance and identify areas for improvement
• Minimum 8 years of experience managing BMS or similar building automation projects.
• Proven experience in managing large teams and large-scale projects.
• Strong understanding of building systems, HVAC, lighting, energy management, and related technologies.
• Experience with BMS platforms (e.g., Johnson Controls, Honeywell, Siemens, Trane etc).
• Strong leadership and interpersonal skills.
• Excellent communication skills (written and verbal).
• Problem-solving abilities and attention to detail.
• Ability to handle pressure and meet deadlines.

We are building an AI-powered chatbot platform and looking for an AI/ML Engineer with strong backend skills as our first technical hire. You will be responsible for developing the core chatbot engine using LLMs, creating backend APIs, and building scalable RAG pipelines.

You should be comfortable working independently, shipping fast, and turning ideas into real product features. This role is ideal for someone who loves building with modern AI tools and wants to be part of a fast-growing product from day one.

Responsibilities

• Build the core AI chatbot engine using LLMs (OpenAI, Claude, Gemini, Llama etc.)

• Develop backend services and APIs using Python (FastAPI/Flask)

• Create RAG pipelines using vector databases (Pinecone, FAISS, Chroma)

• Implement embeddings, prompt flows, and conversation logic

• Integrate chatbot with web apps, WhatsApp, CRMs and 3rd-party APIs

• Ensure system reliability, performance, and scalability

• Work directly with the founder in shaping the product and roadmap

Requirements

• Strong experience with LLMs & Generative AI

• Excellent Python skills with FastAPI/Flask

• Hands-on experience with LangChain or RAG architectures

• Vector database experience (Pinecone/FAISS/Chroma)

• Strong understanding of REST APIs and backend development

• Ability to work independently, experiment fast, and deliver clean code

Nice to Have

• Experience with cloud (AWS/GCP)

• Node.js knowledge

• LangGraph, LlamaIndex

• MLOps or deployment experience

As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.

Detailed Responsibilities:

• Independently craft compelling narratives with top-tier quality across all media platforms.
• Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
• Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
• Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
• Provide supervision for other writers when needed, sharing knowledge and expertise.
• Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
• Collaborate on developing and maintaining brand voice and messaging consistency.
• Seamlessly integrate written content with design elements for cohesive solutions.

Supervisory Responsibilities:

• Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.

Required Qualifications:

• Proficient in conceptualizing ideas and communicating effectively within a creative team.
• Strong organizational skills, including effective time management.
• Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
• Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
• Ability to thrive under pressure.
• Proficient in presentation development and delivery to senior executives.
• The ability to write impromptu topicals for brands is a plus.

Languages:

Proficiency in English.

Proficiency in other regional languages is a plus.

Experience:

• 2-3 years of hands-on copywriting experience.
• Proven experience in Advertising agencies & brands.
• Essential experience in utilizing various writing tools and platforms.

Education:

• Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.

Preferred Qualifications:

• Proficiency in content creation/ writing tools.
• Showcase your exceptional portfolio demonstrating industry expertise in the advertising world

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

This is intership for three months .

About the internship

Selected intern's day-to-day responsibilities include:

1. Testing graphics across various media

2.Creating images and layouts by hand or using design software

3.Ensure final graphics and layouts are visually appealing and on-brand

4.Prepare rough drafts and present ideas

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are available for duration of 3 months

3. are from or open to relocate to Delhi and neighboring cities

4. have relevant skills and interests

• Responsible for applying the principles and practices of software quality assurance throughout the Software development cycle.
• Analyzing the project risk & identification of the project requirements
• Undertake internal quality audits(Co-ordinate with Graphic designer, UI Developer and Developer )
• Perform Testing methods on Web(Chrome ,Firefox ,IE and Safari )
• Perform Testing methods on iOS application and Android application.
• Responsible for performing Automation testing by using selenium tool.
• Run tests to identify problems or deficiencies in products/projects
• Perform Internal Quality Audits
• Track all software related metrics in terms of schedule, effort, defects, etc.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

● 3+ years’ experience developing Data & Analytic solutions

● Experience building data lake solutions leveraging one or more of the following AWS, EMR, S3, Hive& Spark

● Experience with relational SQL

● Experience with scripting languages such as Shell, Python

● Experience with source control tools such as GitHub and related dev process

● Experience with workflow scheduling tools such as Airflow

● In-depth knowledge of scalable cloud

● Has a passion for data solutions

● Strong understanding of data structures and algorithms

● Strong understanding of solution and technical design

● Has a strong problem-solving and analytical mindset

● Experience working with Agile Teams.

● Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders

● Able to quickly pick up new programming languages, technologies, and frameworks

● Bachelor’s Degree in computer science

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

REQUIRED EXPERIENCE AND SKILLS:

Experience:

3-9 Years of experience into C#, .Net & WPF(mandatory).

Technology skills:

Mandatory

 Strong background in Software Development/Engineering

 Good experience of the n-Tier architectures with REST web services (WebAPI would be a plus).

 Hands on experience with .NET 4.5, C#, WPF with MVVM or PRISM and WebAPI or WCF

 Should have worked on SQL Server

 Worked on LINQ and Entity Framework

 Sound Knowledge of SOA Principles.

 Experience with Agile/Scrum Organization.

 Experience with ATDD / TDD (Fitnesse for the ATDD would be a plus)

 Experience with Continuous Integration environments (TeamCity would be a plus)

 Experience with TFS as a source code repository and as a Scrum tool.

 Excellent communication skills with fluent English.

Preferred

 Knowledge on UML, design patterns, design principles such as SOLID / DRY and best coding practices.

 Proven ability and interest in building new application feature which interacts with existing application and infrastructure.

Methodology skills

 Test Driven Development

 Agile-Scrum

 Domain Driven Design

Technical Project Manager

Exp : 10 to 15 Years

Responsibilities

• Participate in meetings with US client teams to understand business requirements and project milestones. Provide technical suggestions and strategy in project planning.
• Prepare Project Plan and track the project progress of deliverables and Milestones. Report the status to higher management regularly.
• Monitor Budget and Timeline at regular Intervals and plan proactive steps to control them.
• Identifies opportunities for improving business prospects with the client.
• Help team in resolving technical and functional aspects across project life cycle.
• Planning and execution of training, mentoring, and coaching team members.
• Hold regular project reviews with internal & client stakeholders.
• Prepare organized and informative presentations whenever required.
• Resolve and/or escalate issues as and when it is imperative.

Required Skill

• At least 2 years’ experience in managing large technology engineering team or L2/L3 Technology Support team with an overall experience of at least 10 years in IT industry.
• Experience in BI Tools like MicroStrategy, OBIEE, Tableau or ETL Tools like Informatica, Talend, DataStage, and SSIS.
• Experience in Datawarehouse and BI Reporting projects as developer or Lead or Architect
• Experience in generating reports on SLAs, KPIs, metrics and reporting to senior leadership.
• Experience in attracting and hiring excellent talent Ability to mentor, and bring best out of the team. Flexible with working hours based on the service requirement.
• Demonstrate organizational and leadership skills
• Excellent communication (written and spoken) skills
• Experience or knowledge in tools such as JIRA, Confluence, ServiceNow, Splunk, Other monitoring tools etc . Exp on ETL,DWH concepts, L2/L3 Exp