Scrum Master(BA)
· Working with customers and product manager to prioritize and validate requirements.
· Coordinate with the work efforts of 8+ person team for various projects and help team complete tasks successfully and on-time and resolved obstacles encountered by team members.
· Should Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
· Develop the crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.
· Facilitate Daily Scrum Meetings and Monthly Reviews meetings. Conduct sprint retrospective and followed up on action items for continuous improvement.
· Prepare extensive cost - benefit analysis to support system and process changes
· Meticulously analyze complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention
· Should be Responsible for two Agile Scrum teams
· Should be able to guide three development teams through transition from waterfall to Agile development.
· Coach the team members on Agile processes and facilitate planning meetings and retrospectives. Maintained task board and produced daily burndown charts.
· Remove impediments and protect team members from interruptions and distractions to maximize productivity.
· Work closely with Product Owners, coordinating product backlog grooming and story.
· Generate test plans work instructions and procedures from client requirements and industry standards.
· Interface with stake holders and facilitate communication between client and the IT department.
· Prepare use case documents and utilized JIRA to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.
· Work on a team environment to finalize use cases to develop functional and detail design specifications of the application.
· Participate in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.
· Collaborate with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.
· Develop a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.
· Examine and evaluate testing fixtures and procedures for appropriateness in the specific requirements.
· Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
· Should be able to Communicate client’s business requirements by constructing easy-to-understand data and process models.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Input Zero Technologies Pvt. Ltd.
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As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.
Responsibilities
- Take handover from sales by understanding customers' persona, their pain points and expectation.
- Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers.
- Guide users on product features and train them to use it effectively.
- Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
- Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
- Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
- Rigorously measure onboarding time and improve it continuously.
- Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
- Handover to Success and Support team after successful onboarding completion.
- Maintain regular communications with clients about new feature developments and enhancements to product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
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What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Ready to work in US Shift in future
What are we looking for?
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
ROLES AND RESPONSIBILITIES
Essential Functions:
- Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
- Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
- Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
- Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
- Build Rapport with clients and manage those effectively, high end consulting touch would be required
- Manage escalations, variations, complexities in projects effectively.
- Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
- Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
- Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.
REQUIREMENTS AND QUALIFICATIONS
Education:
- Bachelor's or Master’s Degree (preferably from a top reputed university)
- Strong presentation and facilitation skills with small and large groups
- Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those
Experience:
- Overall 8+ years of professional services experience with extensive experience in customer facing roles and involved in requirements gathering, gap analysis, feasibility study etc.
- Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
- Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
- Experience in leading and mentoring people as part of the project life cycle.
- Experience in following the established processes/standards/templates to achieve successful results.
- Experience with Invoice-to-Cash related business process is desirable
Critical Knowledge, Skills, and Abilities Requirements:
- Excellent communication and presentation skills
- Team management and collaboration skills
- Strong organizational skills and detail oriented
- Ability to negotiate with stakeholders and have challenging discussions
- Proven problem solving, risk mitigation and analytical skills
- Excellent team and interpersonal skills
- Strong ownership to drive the projects from start to finish with maximum client delight
Kotlin
Java
Android Development- Design and Build advanced applications for the Android.
- Work with outside data sources and Rest API's
- Worked on MVVM architecture, third party libraries etc.
- Experience with Kotlin, Rxjava.
- Working with the conference production team to develop an understanding of the event programme.
- Researching attendees and generating sales leads.
- Cold calling and selling to a list of prospective event attendees.
- Engaging with clients on the phone and developing lasting relationships.
- Daily management and maintenance of sales records, ensuring they are kept up to date with attendees and details.
- Working with the team to convert inbound sales enquiries into leads.
- Achieving monthly and overall revenue targets.
- Making a high number of calls to meet daily KPIs, to be set by management.
- Supporting delegates through the registration process.
- Experience in International voice process in sales will be an added advantage.
Ruby on Rails (ROR)
Bootstrap1) Ruby on Rails:
Experience Required: 2.5 -5 years
Max. Budget: 18 LPA
Job Description-
- Designing and developing new web applications.
- Maintaining and troubleshooting existing web applications.
- Writing and maintaining reliable Ruby code.
- Integrating data storage solutions.
- Creating back-end components.
- Identifying and fixing bottlenecks and bugs.
- Integrating user-facing elements designed by the front-end team.
- Connecting applications with additional web servers.
- Maintaining APIs.
- Good Communication skills
Preferred work from the office but can provide remote work as well.
Note: Please avoid NCR and south Indian candidates.
Writing blogs, articles and press releases by co-ordinating directly with the Technical/SEO team.
2) Writing / Proof-reading corporate website content for US and UK based clients.
3) Preparing documentation, user manual and technical documentation for several IT projects related to Magento,WordPress,WooCommerce,Shopify etc.
4) Preparing Content for Social Media Promotion.
RevBoosters is a data-centric, service-based company that helps businesses to harness the power of marketplaces like Amazon, Flipkart to grow their businesses using the concepts of Digital Marketing.
Services to clients are done by using techniques of performance marketing - PPC.
RevBoosters has a lot of success stories with helping businesses grow in the Indian market and markets in the United States of America.
About the role:
RevBoosters is looking to hire interested and driven candidates with excellent research skills to focus on growing the business by supporting the business development team in increasing the reach of the company to more sellers/business owners/brand owners, partner agencies and CMOs in the Indian and international markets.
Candidate requirements:
- A graduate degree with 0 - 1 years of experience.
- Excellent written and verbal communication skills.
- Curiosity to learn more about digital marketing, e-commerce, marketplaces, retail and other concepts that are closely related to the domain of business operations.
- Highly proficient in researching solutions and business development.
- Excellent problem-solving capabilities.
- Basic knowledge of tools like MS Office, G Suite.
- Candidates aspiring to have a career in business consulting are the best fit for this role.
Job responsibilities:
- Get a thorough understanding of the company, its services, target market and domain of operation.
- Research, research, research and more research of the business opportunities, viable income streams, target market and domain of operation.
- Identify new business opportunities by connecting with potential clients over social media or by the process of cold calling.
- Fill up the sales pipeline by generating a fixed number of leads on a monthly basis.
- Complete targets of setting up calls with the senior business development team and the clients.
- Assist the senior members of the business development team to organize and closing deals with potential clients.
- Develop and improve marketing and sales collaterals that will help the business development team close more deals.
- Prepare sales contracts ensuring adherence to law-established rules and guidelines.
What’s in it for the candidates:
- A chance to work with a determined, enthusiastic, fun-loving and creative team that comprises the best minds in the country.
- Exposure to various concepts of digital marketing and in-depth understanding of each concept and its career growth potential.
- A chance to interact with industry leaders, business owners and achievers only to be inspired by each and every story that comes with them.
- A clear shot to prove yourself to be worthy of handling additional responsibilities with accelerated growth promotions.
- A chance to explore international markets that can help set up additional business opportunities.
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
What you will do:
- Being an ambassador for the company- attracting and hiring the best talent in the industry
- Driving recruitment strategy for the technical and non-technical role
- Independently driving hiring needs for our business functions end to end and managing the entire lifecycle of recruitment
- Developing and planning recruiting strategies around sourcing, branding, candidate experience and management
- Driving operational excellence across the entire recruitment funnel by actively monitoring our recruiting funnel data, analyzing the results, and identifying areas for improvement
- Ensuring a compelling, engaging candidate experience that helps to strengthen and enhancing our employer brand
- Building proactive sourcing strategies to engage and nurture the pipeline of passive talents and taking steps to approach people from diverse backgrounds
- Initiating and driving projects from time to time to help optimise and making the recruitment process more efficient
Desired Candidate Profile
What you need to have:- 6-8 years experience recruiting, sourcing and engaging talent in an extremely fast-paced environment
- TA experience from startup background or from Fintech will be preferred
- A great understanding of different roles in the industry with an understanding of high-performance culture and hiring standard
- Ability to assess the candidates beyond their work profiles and engaging them throughout the process
- Ability to build and maintain relationships with stakeholders
.NET
C#Understanding of Multi-Threading and Parallel Programming.
Working knowledge of Windows Operating System Internals (Process, Threads, Memory
Management).
Application debugging skills using Visual Studio Debugger Exp on Multithreading
techniques in C#/.Net Framework C#.Net with exposure in parsing XML/XSD, XSL/XSLT
Knowledge of object oriented design, data structures, design patterns, algorithms, and
programming skills.
Experience in designing product quality GUI Experience in VC++ application development
Custom development of WPF GUI components. Familiar
Android DevelopmentJava- Develop Android handset clients
- Develop architecture and low-end designs based on customer and product management requirements
- Communication of designs and other development issues to developers and managers
- Design, develop and manage automated unit and acceptance tests
- Peer review of design code and tests
- Participate in the agile development program
- Bug Fixing
- Take ownership of deliverables
- Adhere to development methodologies
ESSENTIAL SKILLS/ATTRIBUTES:
- Excellent knowledge of Android
- Appreciation for the limitations of handset development
- Attention to detail and subtleties of UI design and implementation
- Understanding of design patterns
- Ability to design for scalability and resilience
- Strong application process flow and problem-solving techniques
- Strong focus on refactoring and code quality
- Understanding of software configuration management and release management
- High levels of software engineering literacy and communication skills
- Friendly and professional manner
- Minimum 3 - 5 years java development
- Third Level Qualifications in computing, mathematics, or science
- Experience in building web (PWA)/mobile app using ionic/reactjs (react native)
DESIRED SKILLS:
- Experience of working in an agile environment
- Product development and lifecycle experience
- Experience in unit testing
- Scripting (JavaScript, Ruby, Python, Shell, etc.)
- Knowledge of build systems such as Maven and Gradle
- RESTful development
- XML, JSON, HTTP, SyncML, HTML 5, CSS, Groovy
- Windows and Unix development
- Experience leading development teams or performing customer-facing duties is an advantage
- Kotlin Language Skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon