Technical Writer

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Safety Connect is a leading company in the domain of enterprise field force safety.

We are looking for a Flutter developer to join our team. The developer will be responsible for Flutter development for a Product. The primary focus will be on understanding the product flow and making App UI with API integration. App development will be done for both Android and iOS platforms.

Roles and Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance

• Must have work experience with Flutter SDK and Dart programming language

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.

• Familiarity with SQL/NoSQL databases and their declarative query languages.

• Write well designed, testable, efficient code

• Ensure designs are in compliance with specifications

• Proficient understanding of code versioning tools, such as Git.

• Strong debugging, aptitude, and problem-solving skills.

• Strong communication and team collaboration skills.

• Knowledge of Firebase or Firestore is a plus.

• Collaborate closely with the teams of UI/UX designers, PMs, QAs, and other developers

Qualifications/ Requirements:

• Experience with offline storage, threading, and performance tuning

• Familiarity with push notifications

• Familiarity with IOS and Android integrations with Flutter.

• Experience using GitHub or similar environment

• Complete understanding of SDLC

• Knowledge and understanding of Design-Patterns and Data Structures.

• Attention to detail and good problem-solving skills.

• Excellent interpersonal skills.

• 1-2  years of experience as a flutter developer in SaaS/B2B.

• Bachelor’s degree or equivalent required in computer science or information technology.

• Analyse client’s financial status (e.g., income, expenses and liabilities)
• Examine and suggest financial opportunities (e.g., insurance plans, investment strategies)
• Develop sound financial plan and budgets for clients according to their changing needs.
• Help clients implement their plans and carry out transactions.
• Present and sell suitable financial products and services.
• Build strong relationships to retain existing clients.
• Maintain updated knowledge of regulations, practices and financial products.
• Ability to do gap analysis and designing counter action plan (if needed)
• Periodic review with the client on his report as per set plan
• Portfolio rebalancing

• Build and continuously mentor a talented product engineering team comprising of functional specialists and IT managers
• Actively advise on the optimum technology architecture, framework and supported IT infrastructure to ensure a balance between budgeted costs & building engineering capabilities
• Lead the development of products as per defined timelines and deliverables
• Ensure quality and security of the concepts and products in development by enabling adequate measures throughout the process
• Foster a corporate culture by inspiring the engineering team to grow and develop. She/he should be actively involved in feedback and retention of team members.
• Create strategic plans, set timelines to drive development of the planned products
• Continually review the progress to ensure timely launch of the respective product builds 
• Document periodic feedback from both internal and external stakeholders to continually improve the released products
• Enable active collaboration between product engineering team and other business departments within the organization, thereby promoting a culture of openness 

• Develop curriculum, assessment techniques, and instructional delivery material- curriculum guides, lesson plans, course outlines, etc.
• Taking On-line sessions
• Providing instructions to Graphics team to ensure timely delivery of scripts.
• Expert in providing online solutions
• Guide students for preparation of NCERT modules
• Overall responsibility of the script for quality adherence.

About Digichefs

We’ve been reinventing the meaning of digital marketing or rather, advertising in a digital era since 2015. With over 5 years of cumulative marketing experience at the heart of the organization, we enable our clients to grow and meet their business objectives. Our sweet combination of technology, creative communication, and a thought-through execution strategy bolster the marketing vertical in your business center, so that you may focus on the next important item on your list. Let us help you build a recipe for success.

Know more about us:

Check our website http://www.digichefs.com/">www.digichefs.com   

Watch our journey so far  http://digichefs.in/emailer/digichefs/">Play Showreel - A 180 sec. Sneak Peek 

Why Join Digichefs

We are a boutique Digital Marketing Company focused on performance led to creative campaigns. 

A tight team of 40 makes us an ideal fit for any brand looking for a partner who can support their marketing setup or accelerate them in their growth stage. 

With efficient internal processes & subject expertise in digital, we forge as your extended marketing partner.

Direct access to the founders & the core team, flexibility & agility when situations demand so, clean reporting and transparency at every stage, while completely maintaining the security of your confidential data, are some reasons why our clients love us!

We were featured by:

Digital Agency Network - https://digitalagencynetwork.com/agencies/mumbai/">https://digitalagencynetwork.com/agencies/mumbai/

Learning Catalyst -  https://learningcatalyst.in/top-10-digital-marketing-agencies-mumbai/">https://learningcatalyst.in/top-10-digital-marketing-agencies-mumbai/

Social Somasa - https://www.socialsamosa.com/2020/03/agency-feature-digichefs/">https://www.socialsamosa.com/2020/03/agency-feature-digichefs/

Yara Book https://yarabook.com/read-blog/82135_the-best-social-media-marketing-agency-in-mumbai-digichefs.html">https://yarabook.com/read-blog/82135_the-best-social-media-marketing-agency-in-mumbai-digichefs.html

Job Description:

• Experience working in WordPress at a PHP code level.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience in designing and developing responsive design websites
• Grasp of HOOKS concepts in WordPress.
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Strong understanding of PHP back-end development.
• Building WordPress CMS websites using the best practice & de-facto standard plugins

Requirements:

• Good Communication Skills.
• Basic knowledge of at least 2 web developing languages.
• Knowledge about Wordpress, Core PHP, HTML5, CSS3, MYSQL, Javascript, Jquery
• Minimum 3 years of experience required.

• As a Magento Developer, you will be designing high-quality eCommerce solutions to meet digital commerce and marketing needs in the implementation, enhancement, and support of features.
• Translating business requirements into technical solutions including building components, modules, and plugins that integrate with external client services.
• Embrace a “shift-left” approach to software quality, leveraging unit, integration, and end-to-end test automation to make sure quality objectives are fulfilled.
• Participate in supporting other team members and projects the team owns via code reviews, pair programming, and technical discussions using Agile methodologies.

Qualifications:

• 3+ years of hands-on development experience with Magento and PHP.
• Experienced in Magento code structure, extension architecture, theming hierarchy, and dependency management.
• Strong integration and architectural knowledge of the Magento platform
• Proficient with Magento APIs (REST, GraphQL) and 5+ years experience with HTTP and REST API usage.
• Expertise in using and maintaining Magento extensions.
• Able to write acceptance criteria, automation, and execute regression testing.
• Experience utilizing GitHub, Jira, and Confluence.

Nice to have:

• Experience integrating Magento with AEM.
• Experience with Front End Development using JavaScript and related frameworks & libraries such as Angular.
• Experience in using and integrating the broader Adobe Experience Cloud stack (i.e. Assets, Analytics, Launch, Target, etc)
• Experience with cloud technologies (specifically Amazon Web Services)
• Experience with Build/deploys tools and pipelines such as Jenkins, CircleCI, etc.

• Information Security as Security Analyst (SOC)
• Good understanding of security solutions like Anti-virus, DLP, Proxy, Firewall filtering/monitoring, IPS, Email Security, EPO, WAF etc.
• Hands on experience withIBM QRadar, ArcSight SIEM tool for logs monitoring and analysis,Service now ticketing tool.
• Good knowledge on networking concepts including OSI layers,subnet, TCP/IP, ports, DNS, DHCP, firewall monitoring, content filtering, check point etc.