Business Analyst

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding

their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow

the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their

queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other

relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills and Qualifications:

 Excellent communication, interpersonal, and negotiation skills. 

 Proven track record of achieving sales targets and identifying new business

opportunities. 

 Understanding of various insurance products and policies relevant to SMEs. 

 Providing customer service and building long-term relationships. 

 Well Experienced & Familiarity with the unique needs and challenges of SME

businesses. 

 Bachelor’s Degree.

Review Criteria:

• Strong Dremio / Lakehouse Data Architect profile
• 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio
• Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems
• Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts
• Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)
• Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics
• Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices
• Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline
• Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies

Preferred:

• Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) or data catalogs (Collibra, Alation, Purview); familiarity with Snowflake, Databricks, or BigQuery environments

Role & Responsibilities:

You will be responsible for architecting, implementing, and optimizing Dremio-based data lakehouse environments integrated with cloud storage, BI, and data engineering ecosystems. The role requires a strong balance of architecture design, data modeling, query optimization, and governance enablement in large-scale analytical environments.

• Design and implement Dremio lakehouse architecture on cloud (AWS/Azure/Snowflake/Databricks ecosystem).
• Define data ingestion, curation, and semantic modeling strategies to support analytics and AI workloads.
• Optimize Dremio reflections, caching, and query performance for diverse data consumption patterns.
• Collaborate with data engineering teams to integrate data sources via APIs, JDBC, Delta/Parquet, and object storage layers (S3/ADLS).
• Establish best practices for data security, lineage, and access control aligned with enterprise governance policies.
• Support self-service analytics by enabling governed data products and semantic layers.
• Develop reusable design patterns, documentation, and standards for Dremio deployment, monitoring, and scaling.
• Work closely with BI and data science teams to ensure fast, reliable, and well-modeled access to enterprise data.

Ideal Candidate:

• Bachelor’s or Master’s in Computer Science, Information Systems, or related field.
• 5+ years in data architecture and engineering, with 3+ years in Dremio or modern lakehouse platforms.
• Strong expertise in SQL optimization, data modeling, and performance tuning within Dremio or similar query engines (Presto, Trino, Athena).
• Hands-on experience with cloud storage (S3, ADLS, GCS), Parquet/Delta/Iceberg formats, and distributed query planning.
• Knowledge of data integration tools and pipelines (Airflow, DBT, Kafka, Spark, etc.).
• Familiarity with enterprise data governance, metadata management, and role-based access control (RBAC).
• Excellent problem-solving, documentation, and stakeholder communication skills.

Preferred:

• Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) and data catalogs (Collibra, Alation, Purview).
• Exposure to Snowflake, Databricks, or BigQuery environments.
• Experience in high-tech, manufacturing, or enterprise data modernization programs.

Required Skills: Program Management, Collaboration and Coordination, Analytical and Problem-Solving skills, Excellent cross-functional leadership experience, Strategic Planning & Execution, Leadership & Stakeholder Management

Criteria:

● Experience in Program Management / Strategic Planning / Demand Planning.

● Must be from Tier-1 academic background (IIT, NIT, NSU preferred).

● Need candidate from Ecommerce and Startup only.

● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.

● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.

● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.

● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.

● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.

● Candidate having Founder's Office Experience will be an added advantage.

● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.

Description

About the Role

As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.

You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.

Key Responsibilities

• Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
• Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
• Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
• Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
• Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
• Identify new business improvement opportunities and co-create strategies with leadership.
• Track key performance metrics, identify trends, and drive course-correction using real data.
• Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
• Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.

What We Are Looking For

• Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
• 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
• Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
• A structured problem-solver who can simplify complex challenges into scalable solutions.
• Exceptional stakeholder management and cross-functional collaboration skills.
• Solid understanding of forecasting processes, planning tools, and operational levers.
• Ability to thrive in fast-paced, ambiguous startup environments.

What We Offer

• Opportunity to shape how we scale and operate at the next level.
• A chance to be at the forefront of driving change in a fast-growing startup.
• A collaborative, dynamic work environment.
• Competitive compensation and benefits.

About Us: We are on a mission to help a million+ consumer brands with automated sales and user acquisition via AI omnichannel stack BusinessOnBot is an omnichannel commerce stack for 500+ Shopify & WooCommerce brands, enabling high-ROI marketing/support across WhatsApp, Instagram, Email, SMS and commerce platforms like Swiggy, Zomato & PhonePe — powered by proprietary shopper intent data from 1/3rd of India’s shoppers (100M unique shoppers).

In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.

Role 

We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions

What You'll Own

1. System Reliability & Upkeep

• Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
• Lead incident response, root cause analysis, and post-mortem culture
• Identify and drive reduction of technical debt — proactively, not reactively
• Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
• Work across multiple backend services and ensure they integrate reliably

2. Scalable, Quality Engineering

• Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
• Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
• Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
• Evaluate build vs. buy decisions with a clear eye on long-term maintainability

3. Cost Consciousness

• Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
• Actively flag cost anomalies and propose architectural or operational changes to address them
• Balance engineering investment against business return — know when "good enough" is the right call

4. Team Standards & Culture

• Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
• Build a review culture where feedback is constructive, specific, and educational
• Help engineers grow by pair debugging, design reviews, and code walkthroughs
• Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual

5. Customer Empathy

• Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
• Treat reliability issues with the urgency of a customer escalation, not a backlog item
• Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities

6. Communication & Stakeholder Management

• Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
• Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
• Manage up: surface the right problems at the right time without waiting to be asked
• Manage expectations — both internally with the team and externally with leadership

7. Balancing Tradeoffs

• Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
• Know when to take on short-term debt and when to push back
• Make architectural decisions that serve the next 18 months, not just the next sprint

What We're Looking For Must Have

• 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
• Strong command of TypeScript/Node.js in production (our primary stack)
• Deep understanding of multi-tenant SaaS architecture patterns
• Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
• Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
• Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
• Strong pull request review discipline — you know what makes a good review and what makes a bad one

Strong Plus

• Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
• Exposure to LLM integration, RAG pipelines, or AI feature development in production
• Experience with Temporal.io or similar workflow orchestration
• Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
• Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them

What We Don't Need

• Someone who needs a perfectly defined problem before they can start
• A pure IC who avoids people and process
• A pure manager who's lost touch with the code
• Someone who optimises for their own comfort over team outcomes

How You Think

• You ask "why does this fail in production?" before asking "why didn't someone write a test?"
• You think about the developer who reads your code six months from now
• You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
• You believe good documentation and clear naming are not optional extras
• You have opinions on architecture but hold them loosely when presented with better evidence
• You understand that a cost spike is an engineering problem, not just a finance problem
• You treat a customer-facing bug with more urgency than a refactor that only benefits the team

What You'll Walk Into We'll be transparent with you:

• A production codebase with real technical debt alongside genuinely good architecture
• A fast-moving team that ships frequently
• A company that takes reliability seriously but is still building the culture around it
• Multiple backend services that need to be held together with clear ownership and standards
• A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
• This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.

What We Offer

• Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
• Direct access to founders and product decisions
• Competitive compensation (cash + equity discussion based on profile)
• A product that real businesses depend on every day — your work matters immediately

Job Title: Salesforce Developer

Location: Noida, India

Type: Full-time | On-site

Experience Required: 4 to 8 Year

Key skills required:

The candidate must have very strong coding skills and must have worked on lightning component development and Integrations along with Service Cloud.

The candidate should have good communication skills.

• Identify target audience and grow our email list
• Design and implement direct email marketing campaigns
• Proofread emails for clarity, grammar and spelling
• Ensure mobile-friendly email templates
• Write newsletters including all company updates
• Upgrade our email templates using graphics, personalization and advanced features
• Ensure prompt and accurate communication with clients via email to minimize unsubscribes
• Create email databases for lead generation
• Analyze campaign performance and suggest improvements
• Report on sales revenue generated from email marketing efforts
• Ensure emails follow industry policies and best practices

Job Description

• Responsible for maintaining and extending an application’s Apex services and user interfaces in

Lighting Web Components and Aura Components where necessary.

• Work with and lead a team to design and implement new capabilities according to enterprise

Apex design patterns.

• Expand and implement event-based architecture to build new features within a managed

package.

• Collaborate with business stakeholders to understand product roadmap and establish

prioritization.

• Perform standard product developer tasks such as estimating, testing, documenting, performing

peer reviews, providing support, diagnosing/resolving defects

• Own and execute managed package activities including source control, CI/CD, releases,

AppExchange security reviews, and License Management Application tasks

• Provide leadership and mentorship to development team members.

• Keen focus on building intuitive and functional Salesforce applications.

Must have skills and background:

• Bachelor’s degree in computer science, engineering, or related fields

• 7 or more years of software development experience with at least 5 years on Salesforce technologies, especially Sales Cloud and AppExchange

• Experience leading development teams.

• Experience with Flows, Apex, Lightning Web Components/Aura Components, and managed packages

• Experience with enterprise topics such as integration, asynchronous/platform events,

security/identity, and large data volumes

• Hold multiple Salesforce developer certifications – Platform App Builder, Platform Developer I, and Platform Developer II, additional Salesforce Architect Certifications a plus

• Ability to design Objects and Relationships

• Knows the security model in Salesforce.

• Understands Bulkification and can write optimized code with Apex, Triggers and SOQL

Nice to have skills and background:

• Basic Community / Experience Cloud

• Salesforce Deployment/DevOps experience

We are looking for an experienced full-stack engineer (with a path to becoming CTO) to join our founding team! We're a B2B SaaS startup with a young vibrant culture taking this idea from inception to impact.

About the job

We want to talk to you if:

• You've built multiple, kick-ass Chrome extensions
• You've built commercial apps using chat frameworks (e.g. Chat 21/Getstream.io etc.)
• You are a React.JS, Node.JS, Javascript, & Postgres wiz
• You have experience building multi-platform apps (Web + mobile web)
• Have built or implemented integration frameworks at scale (or experience with iPaaS frameworks)
• You are obsessive about clean, optimized & scalable code with copious documentation
• You are excited about building out a team and have aspirations to become a CTO

Having B2B SaaS Startup experience is preferred and a big plus

About Us

SmartCue wants to make product demos more effective and as a result help sales teams optimize their sales cycles. Our fundamental belief is that everything we build must eliminate or reduce friction for a salesperson.

Fast Track Your Application

• Think about the Ideal Customer for SmartCue
• Download the trial for SmartCue, sign up, download, experience the product, and provide feedback on how to overhaul the current experience of the product to add immediate value to the customer

• We don't need you to fully code any feature in its entirety and are not looking for free work.

The idea is to identify folks who get what we are trying to do with SmartCue and find faster alignment with the right candidate.

Here is a video walkthrough for additional context - https://www.loom.com/share/9609cf1855e64926b71a1ff840bd7347" target="_blank">https://www.loom.com/share/9609cf1855e64926b71a1ff840bd7347

The Opportunity

• In this position, you must be ready for a fast-paced startup environment.
• Our ideal candidate is willing to be flexible and able to wear many hats.
• Must have experience engineering and scaling technologies & teams with a proven track record of success.
• Our perfect candidate is well-versed in Chrome Extensions, creating delightful front-end experiences for users, enjoys building and scaling the backend infrastructure, and has an itch to adopt the newest technologies.
• Remote forever, if you like!

Duties Include

• Develop + understand the technological roadmap
• Develop feature rollout systems and processes
• Develop strategies and solutions from customer discovery sessions
• Hire + manage outside/contracted engineering talent
• Scale while staying lean through the early stages up to fundraising
• Oversee ClickUp for project and product management, roadmap, bugs, and backlog grooming
• Collaborate with marketing to optimize user experience, onboarding and reduce churn
• Oversee security + compliance strategies
• Help field support desk inquiries
• And more...

We are an equal opportunity employer and proud to be committed to diversity and inclusiveness. We consider all qualified applicants without regard to race, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age.

Job Description -

Job Title: Expert iOS Developer (NFT)

Experience: 3 to 8 Years experience

Job Location: Indore, Madhya Pradesh, India

Salary: Open (No bar for the right candidate)

Joining: Immediate (prefer less than 15 days Notice Period)

Requirements:

5+ years experience building mobile products.
Good knowledge of C/C++ required
Experience working with Cocoa/UIKit frameworks and the iPhone SDK.
Experience submitting applications to iTunes, with previous approved products in iTunes App Store
BS or MS in Computer Science or related fields preferred, top-tier schools preferred.
Experience using version control repositories.
Comfortable with agile/scrum development process and code reviews.
Involvement in system and integrated testing is required.
Should be capable of performing effectively in a team.