
- Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools

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A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant

As a Tele Counsellor at Frankfinn Aviation Services, you will be integral to our lead generation efforts. Your role involves making outgoing calls to prospective students, providing detailed information about our courses, and encouraging them to attend free career counselling sessions at our institutes.
You will also be responsible for conducting timely follow-ups to ensure that interested candidates visit our centers. Candidates should have prior outbound tele-calling experience and be adept at engaging potential students. Fluency in Kannada, and English is essential for effective communication.
- Compensation: Competitive salary ranging from 18K to 22K in-hand, with potential for salary hikes based on current pay.
Skills Required : Angular7+, Javascript, CSS (Less/Sass), HTML5, Library development, Agile/Scrum, Team Management
Good to have: Experience with any backend technology- .Net/PHP/Laravel
Job Requirements :
- Should be able to design and implement complex technical requirements.
- Should be able to analyze and debug issues and blockers.
- Should unblock the team and help with solving critical issues and dependencies.
- Should be able to quickly analyze, organize, and abstract large amounts of information and to make decisions based on this analysis
- Should be able to provide creative solutions and out of the box thinking as the situation demands
- Should be able to influence and negotiate in technical discussions.
Job description:
As a relationship officer, you will meet the loan applicant, conduct an analysis of their requirement, help the customer with documentation and process their loan application in our partner banks. You will also maintain relationships with our partner bank’s branches to smoothly process applications and grow the business.
Job Specification
- Must be good in Communication (Language English, Hindi and the local language)
- Must be comfortable with traveling
- Must be interested in a field job
Job Requirements
- Should have a laptop and a phone
- Should own a bike
- Should be good with basic math like percentage calculation, mental multiplication etc.
- Demonstrated experience as a software engineer, with at least 3-5 years’ experience in technology roles
- Experience working on complex systems and cloud architectures, preferably in a B2B or enterprise context
- Experience with the Java programming language and frameworks such as Spring & SpringBoot
- Experience with front-end Javascript frameworks such as ReactJS
- Experience working in databases and SQL queries for high-performance
- Experience and keen understanding of the value of working in agile teams
- A “quality-first” mindset, with experience working in continuous integration environments
- Highly effective at communicating
- Respect for other team members and a highly collaborative approach to working and learning together
1. Write well-designed, testable, efficient code by using the best software development practices
2. Create website layout/user interface by using standard HTML/CSS practices
3. Integrate data from various back-end services and databases
Gather and refine specifications and requirements based on technical needs
4. Create and maintain software documentation
5. Be responsible for maintaining, expanding, and scaling our site
6. Stay plugged into emerging technologies/industry trends and apply them to operations and activities
7. Cooperate with web designers to match visual design intent
1. Contribute to product strategy and vision by leveraging customer and market analysis
2. Write product requirements and user stories for features and enhancements
3. Responsible for product planning and execution throughout the product lifecycle
4. Identify areas of improvement through data, customer feedback or research - prioritize it, and transform it into clearly defined product requirements
5. Come up with a clear business impact for every suggested feature
6. Guide user experience design planning and delivery with the UX team/agency
7. Coordinate with other teams and tech to deliver product functionality
Requirements :
1. Graduate from a tier 1 college - IITs, IIMs, NITs, BITS, DCE or NSIT
2. Experience in consumer web space
3. 2-6 years of relevant experience
4. Strong analytical and problem-solving skills
5. E-commerce/Startup experience preferred but not mandatory
6. Prior experience in B2C and Web products is preferred
7. Good team player
8. Work independently under minimal direction with a strong work ethic
Plan and implement projects
Help define project scope, goals and deliverables
Define tasks and required resources
Collect and manage project team
Allocate project resources
Create schedule and project timeline
Track deliverables
Support and direct team
Monitor and report on project progress
Implement and manage change when necessary to meet project outputs
Evaluate and assess result of project
Skill Sets –
• Candidates should have managed a minimum of 5 Mobile and web application projects
• Minimum of 1-2 years of experience in mobile application management
• Strong in mobile application technologies –Preferably IOS and Android and Hybrid application development
• Experience of onsite project management using agile methodology is essential.
• Understanding of Apple/Android best practices for application development.
• Sufficient experience in both management of software projects and functional management of software development teams.
• Develop full-scale project plans and associated communications documents using the Agile methodology.
• Estimate the resources and participants needed to achieve project goals. Set and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Develop the required materials including technical specifications, project and resource plans, project updates, and presentation materials.
• Develop short-term and long-term project plans, priorities and objectives
• Understanding of available framework(s) for application development on iOS platform.
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
• Ability to multi-task under pressure and work independently with minimal supervision.
• Excellent communication skills
Knowledge/skills
• Expert knowledge of application operations
• Expert abstract reasoning, problem isolation, and troubleshooting skills
• Good knowledge of ITIL practices
• Experienced in working under pressure and tight deadlines









