Technical Writer

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

• This is to manage risks for LOBTs acting as Line 1 risk manager

Key Accountabilities

• Assist Line of Business Technology in managing technology and operational risks
• Drive and ensure regulatory compliance for the LOBT
• Liaise and co-ordinate audit activities involving the LOBT
• Issue & Action management for LOBT including is impacted (across external and internal audits and reviews and excluding IT Information Security) and action planning.
• Engagement across Technology verticals, Operations, Business, Compliance to prioritize, plan, act, prove, close all open findings within committed timelines.
• Scan regulatory requirements, circulars to ensure forward planning and execution for compliance. This includes Singapore and India regulatory requirements.
• Prepare, maintain and conduct control testing for units Risk Control Self Assessments (RCSAs)
• Outsourcing Risk assessment for the LOBT
• Monitor risk issues and incidents for LOBT

Job Duties & Responsibilities

• Liaise with stakeholders within and outside bank, including at Group level to have a comprehensive view of all Technology Risks.
• Engage with Technology verticals and others as appropriate within bank to progress on closure of all open points.
• Engage with Compliance, understand the regulatory requirements at country and group level, and add these to the action points which Technology must ensure.
• Early identification of execution challenges in risk mitigation actions and being an effective catalyst with Technology teams and seniors to resolve bottlenecks such as cost or resource approvals, conflicting priorities.
• Risk assessment for LOBT covering partners, external environment and identify potential risks such as relating to scale-preparedness, DR & BCP support for the organization, code quality in terms of testing and deployment governance.
• Regular updates as per agreed rhythm, and fronting dialogues with stakeholders/LOBT, to highlight process on Risk Management and Risk Mitigation.
• Liaise with relevant departments to ensure awareness of Technology Risk within the Banking India Technology Team, and partner for this awareness across India.
• Liase with Line of Business Risk in the region and co-ordinate efforts for the LOBT landscape used by India.

Position: Senior Backend Developer (Python + FastAPI + GCP)

Engagement Type: Remote

Location: Remote

Position Overview:

Seeking a Senior Backend Developer with 6–8 years of experience to design, build, and maintain scalable backend systems using Python and FastAPI on Google Cloud Platform, ensuring high performance, reliability, and secure deployments.

Key Responsibilities:

• Design and build scalable, high-performance backend systems using Python (FastAPI) with clean architecture and modular design principles.

• Architect and implement microservices and RESTful APIs ensuring reliability, security, and optimal response times.

• Own end-to-end system design from schema definition to deployment with focus on high availability, fault tolerance, and cost efficiency.

• Manage DevOps pipelines for CI/CD, containerization, and infrastructure automation using Docker, Terraform, and GitHub Actions.

• Deploy, monitor, and optimize cloud infrastructure on Google Cloud Platform (GCP) including Compute Engine, Cloud Run, Pub/Sub, and Cloud Storage.

• Collaborate with frontend, AI, and data engineering teams to define robust API contracts and efficient data flows.

• Implement observability practices including logging, tracing, and alerting using Stackdriver, Prometheus, or Grafana.

• Conduct code reviews, system design sessions, and performance tuning for production-grade deployments.

Required Skills:

• Strong expertise in Python with a focus on FastAPI.

• Solid understanding of software architecture and design patterns.

• Experience with API design and authentication (OAuth2, JWT).

• Deep knowledge of Google Cloud Platform (GCP) services including Compute Engine, Pub/Sub, Cloud SQL, Cloud Storage, and IAM policies.

• Proficiency in containerization (Docker) and CI/CD pipelines.

• Familiarity with infrastructure-as-code tools such as Terraform or Cloud Build.

• Hands-on experience with databases like PostgreSQL, MySQL, or Firestore and ORM frameworks such as SQLAlchemy or Tortoise ORM.

• Knowledge of system monitoring, alerting, and logging in distributed systems.

Preferred (Bonus) Skills:

• Experience with API Gateway, Redis, or Celery for async processing.

• Familiarity with message queues like Kafka or RabbitMQ.

• Exposure to event-driven architecture and cloud cost optimization strategies.

• Understanding of DevSecOps and cloud security best practices.

• Experience working with cross-functional product and data teams.

Job Title : Senior MERN Stack Developer with Blockchain Expertise

Location : Indore, MP

Experience : 5-7 years

Job Type : Full-time, On-site

We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.

Requirements :

• Proven experience as a Full Stack Developer with a specialization in blockchain technology.
• Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
• Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
• Solid understanding of smart contract development and implementation.
• Knowledge of decentralized application (dApp) development.
• Familiarity with cryptography and principles of blockchain security.
• Strong problem-solving and analytical skills.
• Excellent collaboration and communication skills.

Skills :

• MongoDB, Express, Node.js, React.js
• Next.js (knowledge preferred but not mandatory)
• WordPress/Shopify experience (preferred)
• Real-time communication using Socket.IO or WebRTC (preferred)
• GraphQL API development
• Experience with integrating payment gateways

If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.

Job Title:

Senior Software Engineer

Job Location - Coimbatore

Job Experience – 5 +Yrs 

Required Skills:

Must Have: Dot Net , c# , Reactjs / Angular.

Responsibilities:

❖ Define the long-term technical strategy and architecture vision for device management,

leveraging new technologies to deliver features to our customers.

❖ Think out of box, plan and build frameworks as building blocks, be updated with the technology

and improve frameworks on timely manner

❖ Analyse User requirements, clarify and cascade as needed for clear understanding and

implementation.

❖ Professionally maintain all software and create updates regularly to address customer concerns

❖ Troubleshoot coding problems quickly and efficiently to ensure a productive workplace

❖ Ensure software security by developing programs to actively monitor the defined standards

❖ Collaborate with team members to determine best coding practices and enhance client

experience

❖ Develop Successors in Place by mentoring the individuals and assist in their career growth and

update them with the technical challenges that might come their way

❖ Document and demonstrate solutions by developing documentation, flowcharts, layouts,

diagrams, charts and code comments

❖ Updates job knowledge by studying state-of-the-art development tools, programming

techniques, and computing equipment

❖ Actively participate in Internal initiatives, contribute to org wide Technology initiatives

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

• Developer with 3-5 years of well-proven experience in Web UI & middleware REST API development using NodeJS and ReactJS
• Must be well versed with using anonymous functions, Prototypes, Call-back functions, promises in Node JS
• Experience in ReactJS component lifecycle and Redux
• Must be able to create and consume data from REST services.
• Experience in Babel and Webpack
• Must be familiar with Github and GitLab
• Must have strong experience in MYSQL, Postgres relational databases and MongoDB.
• Experience in HTML5, CSS3, SASS, LESS is an added advantage
• Experience in GCP, Azure, AWS cloud technologies is an added advantage
• Familiarity with continuous integration

Role 1 : Core Java

Experience  - 5 – 10 years

Location – Mumbai ( NKP) / Weworks

Primary Skills / Must have:

• Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
• Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
• Has a good understanding of web and web programming principles, cookies, sessions etc.
• Familiar with tomcat, servlet model and their limitations.
• Has a good understanding of basic algorithms and data structures.
• Good analytical skills, problem-solving skills and willingness to learn.
• Good communication and collaboration skills. Willing to ask questions.
• Team player.

 Secondary Skills / Desired skills

• Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
• Familiarity with Git and Linux/Unix commands.

Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore

Experience  – 4 – 9 years

Location – Bangalore  ( RMZ Ecoworld)

Required Technical Skills:

• Strong Java experience.
• Experienced in Agile development lifecycle.
• Hands-on experience with Programming language: Python, and SQL
• Experience in database platforms : DB2/Sybase/MSSQL server.
• Working knowledge of Linux/Unix.
• Working knowledge of Java spring framework,Angular 7/8,GIT.

Desired Technical Skills:

• Working experience on Actimize RCM solution.
• Knowledge of testing automation tools like selenium.
• Good knowledge of Actimize AIS solution
• CI/CD

Required Aptitudes

• Ability to take on challenges and open to learning new technologies.
• Ability to work on multiple projects at the same time.
• Passion for innovation and find creative solutions to complex business problems.
• Team player.

Educational qualification and experience:

• Bachelor degree in engineering/computer science or MCA from recognized institution
• Minimum 3 years of development experience in required technical skills.

Role 3 – Java+ Spring + Azure  ( Mandatory)

Location – Bangalore

Experience – 4 – 7 years

Role 4 – Java Fullstack

Experience  - 5 – 9 years

Location – Mumbai ( NKP)

No of open role – 4

Mandatory Skills – Core Java , Full stack and Unix

Responsibilities Include:

Ø  Work closely with Business Analysts to understand User and Functional Requirements

Ø  Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions

Ø  Implement the requirements using the latest firm wide technologies and approved global solutions

Ø  Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation

Ø  Coordinate with users on User Acceptance Testing and provide testing support

Required technical skills:

Ø  Minimum 3-4 years of hands-on experience in software development

Ø  Good programming skills using Java

Ø  Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting

Ø  Good knowledge and solid experience in Agile software development

Ø  Good knowledge, skills and abilities to perform high quality software testing

Ø  Experience on Axiom / XML / SOAP / Informatica is preferred but not essential

Required professional skills:

Ø  Enthusiasm for and interest in learning and applying new technologies to solve real world business problems

Ø  Pursuit for perfect delivery quality in a zero-error-tolerance environment

Ø  Strong analytical and problem solving skills

Ø  Good communication skills including ability to explain technical issues to non-technical people

Ø  Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision

Ø  A strong can-do attitude

Ø  Creative and flexible while observing policies, rules and standards

Demonstrate highly proficient written and verbal communication skills in the English language

Role 5 – Core Java / Java backend hands on developer

Location – Mumbai and Banglare

Experience  - 5  – 10 years /

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.