- Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools
About Our client company is into Computer software. (TR1)
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Responsibilities:
- Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
- Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
- Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
- Execute the Content Calendar by building and delivering on the roadmap set by the management
- Work closely with the creative teams to represent the content in the most suitable visual format
- Suggest ways to further improve the quality of the documentation
Requirements:
- Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
- 0 to 2 years of experience in technical content writing
- Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
- Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
- Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
- Ability to identify issues, challenges, and gaps associated with the content
- Ability to understand briefs and translate briefs into high-quality product collaterals
- Passion for technology, communication and strong understanding of the industry and organization’s mission
- Basic understanding of web technologies and programming languages to publish viral tech blogs
- Excellent command over written and verbal communication
- Adept at Multitasking, creative thinking and working independently
Prior 5-7 years of content writing experience as a content editor, web editor, or a similar role Ability to understand and write about web technologies.
Knowledge about websites and any prior experience managing blogs is a plus.
Ability to write creative, fast, and error-free content Excellent research skills Hands-on experience with Content Management Systems (e.g. WordPress)
Basic knowledge of keywords, meta tags, SEO and its implementation in writing Ability to prioritize work and complete tasks with quick turnaround times
Ability to work well in a team with a range of creative people
Have an eye for detail Ability to learn
Take complete ownership of the entire blogging process Work on adding CTAs and infographics to the blogs
Our client is a food startup that is serving the traditional Indian snack with a modern twist. The startup is driven by young blood entrepreneurs who realized the absence of hygienic street food in India.
They re-innovated their favorite snack by reducing the fat and calorie content and inducing diverse flavors. Starting from a tiny kitchen and a QSR joint the startup now has its retail outlets in Bengaluru, Hyderabad, and Pune. They have business tie-ups with MNCs like PVR, CCD, and INOX and have secured a place in the frozen food section with a top e-commerce site.
The founders are a wife-husband duo with backgrounds in sales & marketing and biotechnology. They have put their heart and soul in the company and have turned it into a multimillion brand.
As an Assistant Manager,you will be maintaining Accounts books, Purchase Reconciliation, cash flow management, other accounting work.
- Maintaining receipts, records, and withdrawals of the stockroom.
- Performing other stock-related duties, including returning, packing, pricing, and labelling supplies.
- Rotating stock and coordinating the disposal of surpluses.
- Ensuring adequate record keeping and managing all documentation to confirm proper stock levels and maintaining inventory control physically as well as in the software.
- Ensuring to effectively maintain minimum stock level at all times.
- Ensuring effective and efficient delivery of the products to the outlets as per the commitments.
- Planning, scheduling and controlling outgoing materials effectively and efficiently.
- Possessing sound knowledge of store keeping operation as per organizational norms and ISO standards and should be able to monitor and maintain safe and quality working practices.
What you need to have:
- Graduate with B.Com. / B.A. / B.Sc. degree preferred.
- Knowledge of proper book-keeping and inventory management.
- Familiarity with standard concepts and best practices in a stockroom or warehouse environment.
- Excellent written and verbal communication skills.
- Competencies in data entry, analysis, and management.
- Willing to work 6 days a week.
- Keen attention to detail and ability to effectively manage time.
and analyzing complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
• Develop comprehensive documentation that meets organizational
standards
• Obtain a deep understanding of products and services to translate
complex product information into simple, polished, and engaging
content
• Write user-friendly content that meets the needs of the target audience,
turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference
materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for
improvement
Daily and Monthly Responsibilities
• Research, outline, write and edit new and existing content, working
closely with various departments to understand project requirements
• Independently gather information from subject matter experts to
develop, organize, and write procedure manuals, technical
specifications, and process documentation
• Work with development and support leads to identify all documentation
repositories, revise, edit, and determine the best solution for data
compilation and centralized storage.
• Research, create, and maintain information architecture templates that
uphold organizational and legal standards, and allow for easy data
migration
• Develop content in alternative media forms for maximum usability, with
a consistent and cohesive voice across all documentation.
Skills and Qualifications
• Bachelor’s degree in a relevant technical field
• 2-4 years of industry experience as an influential technical writer
• Knowledge about using the tools and applications required for creating
the content effectively
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials
for multiple audiences
• Superior written and verbal communication skills, with a keen eye for
detail.
• Experience working with engineering to improve the user experience:
design, UI, and help refine content and create visuals and diagrams for
technical support content
Preferred Qualifications
• Proven ability to handle multiple projects simultaneously, with an eye
for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools to create documentation
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Communicate with product designers and developers to understand product details and documentation requirements.
- Gather and analyze technical and product information to document new or changing product functionality.
- Produce high-quality documentation that is appropriate for its intended audience
- Create video tutorials, help manuals to help end-users use applications
- Write easy-to-understand user interface text, online help, and guides
- Good command over the English language
- Excellent skills in content presentation
- Hardworking & Committed
- Self-Learner
Role and Responsibilities
- Voice of the customer - Understanding the voice of the customer to ensure that the platform/platform capabilities are delivered according to the expectations.
- Customer Success - Work closely with the Customer Success Team to ensure that timely delivery and issue resolution for the customers.
- Internal Stakeholder Manager - Work with the Development, QA, and DevOps to define the delivery plan and allocate tasks.
- Delivery of Platform/Platform Capabilities - Tracking, monitoring, and evaluation of the end to end technical delivery.
- Internal and External Communication - On-time and crisp communication with internal and external stakeholders.
- Documentation - Management and maintenance of the required documentation for the technical delivery.
- Reporting - Creating and sharing important data-driven reports to internal and external stakeholders.
- Team Management - Manage a team of product and business analysts.
Skills & Experience
1. Bachelors or Master degree in computer science.
2. Prior experience as a programmer is a must.
3. 3+ experience as a Technical Project Manager is required.
4. End to end understanding of cloud-based platform delivery.
5. Good understanding of the LAMP/MEAN/MERN stack.
6. Strong experience with the Agile Delivery Model is a must.
7. Understanding of AWS/Azure/GCP will be preferred.
8. Exposure to various Project Management tools is a must.
9. Experience in the BFSI industry will be a plus but it is not mandatory.
10. Excellent written and verbal communication skills are a must.
Technical Document writer
About Aviso
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers. Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors.
What you will be doing
- The documentation effort includes evaluation, document preparation (organize, write, capture screen images, index), editing and review with the project team.
- Ability to grasp and visualize enterprise software and infrastructure concepts.
- Ability to produce world class documentation.
- Work closely with the product engineering team and gain deep understanding of the product features, behaviour and requirements.
- Writing of any and all User Manuals for Aviso
- Work with the QA team to produce high quality QA documents.
- Update and review existing documents for every release after analysing the changes. Own/Manage these documentations in central repository with a proper folder structure.
- Organize the technical material into various categories of documents.
- Write world class technical content that is clear and consistent with appropriate diagrams, charts and screen shots of the product for better illustration as per established document standards.
- Attend cross-functional planning meetings and scrum meetings
- Coordinate with subject matter experts to ensure that the content is accurate and current
- Provide daily/weekly activity status to the project heads and communicate with them via email, IM and video conference.
- Should be able to present information in a simple, concise manner. Should pay attention to detail.
What you bring
- Qualification: BE/BTech,ME/MTech/MCA background
- You must have minimum 4 years in Technical Writing.
- Must have excellent written and oral communication skills
- Must have the ability to grasp and communicate technical concepts
- Must have organization and analytical skills
- You should have Experience in modular documentation using XML Editors
- You will be Understanding of latest technologies in technical communication – added advantage
- Demonstrates the ability to analyze and communicate information needs at both the conceptual and detail level
- Experience in working in an Agile environment would be an advantage
Aviso offers
- Dynamic, diverse, inclusive startup environment driven by transparency and velocity
- Bright, open, sunny working environment and collaborative office space
- Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
- Competitive salaries and company equity, and a focus on developing world class talent operations
- Comprehensive health insurance available (medical) for you and your family
- Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
- CEO moonshots projects with cash awards every quarter
- Upskilling and learning support including via paid conferences, online courses, and certifications
- Every month Rupees 2,500 will be credited to Sudexo meal card