
- Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools

Similar jobs
Position Description:
As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.
Detailed Responsibilities:
- Independently craft compelling narratives with top-tier quality across all media platforms.
- Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
- Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
- Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
- Provide supervision for other writers when needed, sharing knowledge and expertise.
- Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
- Collaborate on developing and maintaining brand voice and messaging consistency.
- Seamlessly integrate written content with design elements for cohesive solutions.
Supervisory Responsibilities:
- Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.
Required Qualifications:
- Proficient in conceptualizing ideas and communicating effectively within a creative team.
- Strong organizational skills, including effective time management.
- Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
- Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
- Ability to thrive under pressure.
- Proficient in presentation development and delivery to senior executives.
- The ability to write impromptu topicals for brands is a plus.
Languages:
Proficiency in English.
Proficiency in other regional languages is a plus.
Experience:
- 2-3 years of hands-on copywriting experience.
- Proven experience in Advertising agencies & brands.
- Essential experience in utilizing various writing tools and platforms.
Education:
- Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.
Preferred Qualifications:
- Proficiency in content creation/ writing tools.
- Showcase your exceptional portfolio demonstrating industry expertise in the advertising world
Responsibilities
- Manage the relationship with the CXO level at the client side.
- Act as a consultant and efficiently and amicably negotiate the timeline and scope with clients
- Manage relationships at various levels at client-side and ensure the business growth of Lentra by cross-selling its products
- Effectively work with various delivery teams and track the adherence of committed timelines
- Ensuring customer satisfaction and handling client communication including weekly status calls.
- Project estimation and handling pre-sales call when required
Candidate requirements
- Excellent client management skills (7+ years of experience in client interfacing role a minimum of 5+ years experience in managing client)
- Preferred to have programming background in any open-source language (e.g. Java, or . Net) and should still be well aware of key concepts
- Extensive experience in project/program management, resource management, scheduling, planning, deployment, support, and training.
- Experience in managing change requests and prioritization in a fast-changing environment.
- Excellent understanding of process management, improvement practices, change management process, operation services.
- Experience managing multiple clients
- Good communication and negotiation skills.
- Excellent articulation skills and should be a master of proactive communication
- Should act as an efficient bridge between the client and the delivery team
- Should be able to create impressive reports for external and internal stakeholders to manage the perception and raise timely escalation\
- Candidates from premier institutes are preferred.
- 30% travel time will be required.
Location & commitments
- This is a Permanent Opportunity.
- Job Location is Chennai
This is a part-time / Freelance opportunity
Vai Ra is a fine jewelry start-up based in Hyderabad. Founded in 2022, we are a digital-first D2C brand offering lab-grown diamond and moissanite jewelry. We are looking for a part-time/freelance digital marketing consultant who will work closely with the founders to drive the digital marketing activities.
Sales are the lifeline for a start-up, so ROAS and sales will be the main KPI. All the efforts of the person in this role should focus on maximizing sales through our campaigns. This will also fuel your growth within the organization. This role requires creative thinking to design profitable sales campaigns outside the "big agency" thought process. Our key performance indicator is Return on Ad Spend (ROAS) with a target of 12X. This target is achievable given our product range from 35k to 1 lac.
What would you be doing?
- Develop interactive ads with the available creative content. Our primary source of the content is photos and videos of real products (not photoshoots with models). You should be able to use these materials to build, test, and run your creative campaigns.
- Create interactive landing pages using Shopify-compatible apps
- Manage Google Ads and Meta ads campaigns independently, from strategy to optimization. You should be able to take complete ownership of the campaigns. Your performance will be measured by the sales reflected in your weekly dashboards.
- Manage email, WhatsApp, and SMS campaigns. These campaigns need to be designed daily, and you should be able to show revenue and Click-Through Rate (CTR) for them, similar to other paid advertising campaigns.
- Campaign management and optimization will be an integral part of this role. You should have good domain knowledge to detect and rectify technical problems across all ad tech tools, such as Google, Meta, and Bik.
- Implement exit popups, generate leads, and use these leads to create FOMO campaigns in regular intervals
Domain skills you must have to apply for this role:
- Google Ads
- Google Analytics
- Meta Facebook Business Manager
- Bik or similar marketing platforms
- Shopify
Other requirement for the role:
- You should be able to design sales campaigns that sell. We don't spend millions on campaigns. So you should be able to set aside the vanity metrics and be creative enough to create campaigns that mean the most for a startup
- You should be able to do everything from strategizing to running the campaigns without much supervision. Just like you, we dislike micromanagement.
- You’re organized with a high attention to detail: You’ll be managing all our ad campaigns
Experience
- 1-2 years experience in a performance marketer role
- Experience in managing campaigns for a luxury/lifestyle brand with high ticket orders is highly preferable
- Ability to work remotely (This is as much a skill as a perk)
Time commitment
- 20 hours per week
Why should you apply
- You will be our first digital marketer with a scope of making a great impact on a growing company
- Join a small team where every idea matters and a place that can take your skills to the next level
- Have an inside view of how D2C marketing works
Who are we?
Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.
Roles & Responsibilities:
- Analyse process issues and gather related user requirements
- Develop appropriate solutions, primarily using the JIFFY.ai low code platform
- Obtain feedback from users and process stakeholders and implement improvements
- Develop training materials and train users
- Recommend and Develop Common Component development, integrations, and configurations
Educational Qualification: Bachelor's Degree required Degree in Computer Science or Management Information Systems OR equivalent external work experience.
Work Experience and Skills required:
- Good hands-on 3-5 years of experience in Java or similar application development
- Experience in OOPS, Model Driven Development. Knowledge of modern UI Technologies
- Knowledge and experience in any or some of the following disciplines is a very strong plus: REST API, Java, JavaScript, Xpath, CSS, HTML, relational databases, or Kubernetes
- Create Domain Model with associations between different entities along with inheritance concept.
- Implementation of the user roles for application and established application security.
What are the benefits and perks of working at JIFFY.ai?
- Hybrid Work : We have a hybrid working environment
- Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
- Mental & Physical Wellbeing - Free Mental health Platform and monthly Physical fitness workshops and challenges to promote overall wellbeing.
- We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
- Grants- Different allowances and perks are designed to support and benefit JIFFYians.
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Are you a driven React Native Full Stack Mobile Developer looking for your next challenge?
We area a growing global technology partner is looking for a skilled React Native Full Stack Mobile Developer to join their Technology and Development team.
If you're eager to showcase your expertise and collaborate with a talented group of engineers, this role is perfect for you!
We stand at the forefront of technology innovation, catering cutting-edge solutions to clients spanning diverse sectors. With a strategic emphasis on finance, banking, and corporate verticals, they're known for their excellence in delivery. We are seeking a senior developer to join their global projects team.
About the position.
The Senior React Native Full Stack Mobile Developer candidate will have a strong background in building mobile applications and will be proficient in front-end (React Native) and back-end development.
In addition to technical expertise, the candidate should have experience in testing, browser testing, and thorough documentation practices.
As a senior member of the mobile development team, you will play a critical role in designing, developing, and maintaining mobile applications that provide exceptional user experiences.
Key Responsibilities:
- Mobile Application Development: Design, develop, and maintain mobile applications using React Native for iOS and Android platforms.
- Full Stack Development: Work on both the front-end and back-end components of mobile applications, including server-side development using Azure (or other Cloud Platforms) and MongoDB (or other relevant experience)
- Testing and Quality Assurance: Develop and execute comprehensive test plans, including unit testing, integration testing, and browser testing, to ensure the reliability and functionality of mobile applications.
- Cross-Browser Compatibility: Conduct cross-browser testing to ensure consistent functionality and appearance of web-based components.
- Documentation: Create and maintain detailed technical documentation, including code comments, API documentation, and development guides.
- Code Review and Collaboration: Collaborate with team members to conduct code reviews, provide constructive feedback, and ensure code quality and consistency.
- Performance Optimization: Identify and address performance bottlenecks in mobile applications and back-end services to optimize speed and responsiveness.
- Security and Data Protection: Implement security measures and best practices to protect user data and maintain compliance with data protection regulations.
- Scalability and Maintenance: Design systems and architectures that are scalable and maintainable as applications grow and evolve.
- Stakeholder Communication: Collaborate with cross-functional teams and effectively communicate technical concepts to non-technical stakeholders.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Proven 3+ years experience as a Mobile Developer with expertise in React Native for mobile application development both with iOS and Android platforms.
- Full stack development experience, including back-end development using Azure and MongoDB.
- Proficiency in front-end technologies, including HTML, CSS, and JavaScript.
- Strong testing skills, including unit testing, integration testing, and browser testing.
- Extensive experience in mobile application design and development.
- Solid understanding of cross-browser compatibility and responsive design principles.
- Thorough documentation practices and ability to create technical documentation.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills to work effectively in a distributed team-oriented environment.
- Commitment to security and data protection best practices.
We offer an exciting and professional environment with excellent career and growth opportunities. They provide their team members with a professional work environment with regular team outings. Their office is located in the heart of Salt Lake Sector V, Kolkata offering a terrific workspace that's both accessible and inspiring. Joining the team means becoming part of this vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.
Onsite Office Location: Kolkata, India (Salt Lake, Sector V)
Requirements:
· UIPath certification
· Proficient in UI Path Platform, Test Manage, Test Suite, with 6+ years of Experience on Test Automation
· Hands-on experience in building automated scripts using Low-Code No-Code Platform (UIpath)
· Experience on Testing SOAP or REST API
· Experience building data driven tests and frameworks for Web, Windows, and Micro services.
· Understanding of test methodologies (regression, functional, unit, integration, code coverage, performance, etc.)
· Experience building data driven tests and frameworks for Web, Windows, and Micro services.
· Designing and developing test automation frameworks and understanding of test automation design patterns and software testing principles.
· Familiarity with Relational Databases and SQL
· Bachelor's degree in computer science, engineering or related field
· Minimum of 7 years of experience in software testing and test automation
· Minimum of 5 years of experience in UIPath test automation
· Strong knowledge of test automation frameworks and tools
· Experience with continuous integration and continuous delivery (CI/CD) pipelines
· Ability to analyze and debug complex issues
· Excellent problem-solving skills
· Strong communication skills and ability to work collaboratively in a team environment
· Knowledge of agile methodologies
Flexibility
Need to be flexible with respect to working times, provide two hours overlap with IST (Central Time) and UK time on an ongoing basis.
If you are passionate about test automation and have experience with UIPath, we encourage you to apply for this exciting opportunity. We offer a competitive salary, excellent benefits, and opportunities for growth and development.
- Building automated test suites for continuous integration and delivery including acceptance, performance, regression and new feature testing of UI/UX components, Web services and various applications and systems.
- Developing and executing a complete test strategy for products and features including verification of functionality, performance, security and scalability.
- Ensuring the quality of the product and providing evidence of release readiness.
- Analyzing and decomposing a software system and design a complete system test strategy.
- Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated.
- Analyzing testing results to enhance test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
- Ensuring Pro-active investigation / verification of production defects and continuous improvement of regression tests.
What you need to have:
- A minimum of 1 year with advanced Automation Testing.
- Strong testing background and knowledge of building automated systems & testing both front-end UI, backend microservices and preferably knowledge of both SQL and NoSQL databases.
- Deep familiarity and extensive experience with QA tools and frameworks for automation (e.g. Protractor, Mocha, Chai, Istanbul) and for Load and Performance testing (e.g. JMeter).
- Should have a keen eye to details for anticipating corner cases, bugs and continuously improve automation coverage without any expectation of guidance/ supervision.
- Experience in working with Micro Service architecture.
- Experience in working with asynchronous processes.
- Security (penetration testing) experience is a big plus but not a must have.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being accountable for boosting performance management, growth mindset, and keeping happiness in culture intact.
- Creating a strategic onboarding & performance evaluation keeping human resources excited about the workplace and their growth and achievements.
- Creating a performance-driven culture by creating a robust performance awarding structure and policies.
- Observing and initiating ideas to create a happier & efficient workplace. Developing policies to keep organizational sanity.
- Ensuring grievance handling, company policies & compliance with labor laws and other binding provisions.
- Working with other department leaders and CXOs to design and improvise on structures, policies, and growth plans.
- Monitoring and presenting HR metrics and review the departmental budgets.
What you need to have:
- Masters degree in Human resource management.
- At least seven years of experience in human resource management.
- Previous work experience as a senior manager or similar position.
- Understanding of labor regulations or similar laws applicable.
- Excellent mentoring, coaching, and people management skills.
- Ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on the deadline; aptitude for problem-solving and decision making needed
- Highly customer-obsessed thinking with a deep understanding of customerneeds and aspirations
- Own the product strategy and roadmap.- Partner with the business team tounderstand business goals and translate them into short term and long-term productroadmaps.- Comfortable in generating a 3-year strategic vision as well as a weekly statusupdate.
- Generate detailed Product Requirement Document (PRD) based oninputs from all key stakeholders.Integrate usability studies, research and market analysis intoproduct requirements to maximise user satisfaction.
- Work very closely with world-class Engineering, Data Sciences and QA teams throughout the product development life cycle.- Define the product acceptance testingcriteria, ensure that they are met.
- Stay abreast with new innovations and the latest technology trends andexplore ways of leveraging these for improving the product in alignment with the business.
- Attention to detail with an ability to work with user interfacedesigners and usability experts to deliver habit-forming products with a low learning curve




