Technical / UX Writer

Job Description for Project Manager:

• Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
• Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
• Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship-building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
• Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

What we are looking for-

• Excellent communication skills
• Must have enthusiasm and a sincere attitude.

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

Job Overview:

We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the company's receivables, ensuring timely and accurate invoicing, and collaborating with other departments to resolve any discrepancies. The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.

Responsibilities:

1. Invoicing:

• Generate and issue accurate and timely customer invoices.
• Ensure all relevant information is included on invoices, such as terms of payment, purchase order numbers, and any special billing requirements.

1. Payment Processing:

• Process customer payments and apply them to the appropriate accounts.
• Reconcile discrepancies in payments and work with customers to resolve issues.

1. Collections:

• Monitor accounts to identify overdue payments.
• Contact customers to follow up on outstanding balances and arrange for payment.

1. Record Keeping:

• Maintain accurate and up-to-date records of all transactions related to accounts receivable.
• Prepare and maintain reports on accounts receivable status.

1. Customer Relations:

• Build and maintain positive relationships with customers to facilitate prompt payment.
• Address customer inquiries and resolve any billing disputes or discrepancies.

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field.
• Proven experience in accounts receivable or a related financial role.
• Strong knowledge of accounting principles and practices.
• Proficiency in using accounting software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and analytical abilities.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with ERP systems.

• Cold-calling to prospective leads and maintaining an Excel sheet with customer details and calling status.
• Generate new leads from existing clients.
• Independently handle the first level of conversation on chosen services
• Send mail regarding product descriptions and product white papers to prospects.
• Follow-ups over the phone and emails to win opportunities/sales.
• Convert hot leads into face-to-face or telephonic meetings.
•  Assign converted meetings to sales team members by sending meeting calendars and customer credentials.
• Take the meeting status from the concerned account manager.
• Log all lead and meeting-related data and status in CRM/Tools.
• Maintain bills and coordinate with the Accounts department regarding the same.
• Maintain office supplies by checking inventory and preparing the required items list monthly. 

Essential Duties and Responsibilities

Include the following, other duties that may be assigned:

Lead the Requirement Discovery Calls.

Defining the Vision

Managing & Scoping the Product Backlog

Providing solutions to solving the Assortment, Availability, Merchandizing, and Supply Chain Problems in Retail Space

Working on various metrics for Retail Industry KPIs and assessing the performance of a retail business

Work with Data Engineers on giving in-depth knowledge of the Business Requirements.

Understanding the business purpose of the story and defining and analyzing possible alternative ways of satisfying the business purpose of the story

Estimation of Level of Efforts(LOE) and Deployment Timelines.

Accountable for ensuring advanced analytics and data science outcomes are continually improved such that product and service offerings stay aligned with changing business needs and strategic objectives

Performing line management of product teams operating within an AGILE methodology

Collaborating closely with Business Owners and users to define product roadmaps, epics, features and user stories

Working with team members to take shared responsibility for the overall efforts that the team has committed to

Taking responsibility for the quality data solutions that developers produce

Interacting with Stake holders (Internal & External) as necessary to clarify requirements and agree on priorities

Review project team solution designs to ensure technical alignment & consistency against predefined target architecture and established standards

Work in partnership with third party suppliers to formulate and execute delivery of customer-focused Product & Services

Assist in developing standards for data ingestion, data access layers, application and integration of selected SaaS platforms and Data Science solutions as key components of the overall solution architecture

First Level of the Analysis of the Data Issues.

Understand End-End Flow of the application technically and functionally to enable oneself to be an eventual Product Owner.

Build and maintain architecture, design, and metadata documentation

Desired Qualifications:

Bachelor’s or Master’s in Data or Computer Science or equivalent technical field

Experience in retail industry is must

Lead the Requirement Discovery Calls.

Defining the Vision

Managing & Scoping the Product Backlog

Experience in solving business problems i.e. Assortment, Availability, Merchandizing, and Supply Chain

Providing solutions to solving the Availability, Merchandizing, and Supply Chain Problems in Retail Space

Working on various metrics for Retail Industry KPI’s and assessing the performance of a retail business

8-10 years of Overall IT Experience.

>5 years of Retail Business experience. Experience in Cloud Technologies is a plus

>2 years’ experience managing stakeholder relationships including influencing & negotiating outcomes

Experience in writing SQL and Complex SQL Queries is a Big Plus

About Us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centres: 3 in Hyderabad & 1 in Pune.

For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.

We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.

Cirtru is one of the fastest growing rental housing marketplace startups in the USA. We encourage innovation, social interaction, and fun while moving at a fast pace, and are never afraid to break the mold.

As an SEO Outreach Specialist, you will prospect, qualify, and engage with relevant sites and prospective partners to promote our website and increase our authority online. You will own the process from beginning to end and beyond. You will also collaborate with the writers to create link-worthy content and request new content or content changes when opportunities arise.

You will be responsible for prospecting sites based on relevancy, qualifying sites, and gathering correct contact information. You will be responsible for reaching out and trying to establish a connection. You will also be responsible for monitoring inbound communications, building relationships and partnerships, and following up effectively.

• 3+ years of recent experience on outbound or outreach campaigns.
• Intermediate knowledge of SEO concepts preferred.
• Excellent written communication skills.
• Excellent command of the English language.
• Experience with tools like Outreach.io, BuzzStream, or Pitchbox preferred.
• Experience keeping track of metrics and being able to report them when needed.
• You must be able to thrive with deadlines and competitive goals.
• You must be comfortable with using G Suite apps such as Sheets and Docs.
• You must be comfortable collaborating with a team to get tasks completed as well as working independently.
• Genuine enthusiasm and a can-do attitude.
• Big plus if you’ve had public relations expertise.
• You must be a world-class individual contributor to thrive at Cirtru. You will not be here just to tell other people what to do.

Essential Skills :

• Minimum 2 years of hands on experience in developing and delivering solutions on Salesforce Force.com platform including apex, triggers, Batch Apex, Visualforce and Integration with external systems
• A self-starter with ability to work effectively with limited supervision
• Ability to work with functional teams through all phases of the Software Development Lifecycle independent of the delivery methodology chosen
• Strong in mapping business requirements to salesforce product features
• Strong consulting skills to engage business for pipeline work
• In depth knowledge on out of the box features, proposing solutions as per the business needs
• Experience with Agile development practices will be a plus, •Experience in HTML, JavaScript, and CSS
• Solid knowledge of SOQL.
• Strong oral and written communication skills
• Experience with jQuery will be a plus
• Good grasping power to learn new things quickly and to understand the clients requirements
• Multitasking abilities, solid technical (domain) skills, and excellent interpersonal ability
• Strong analytical, problem solving, and troubleshooting skills
• Knowledge of SOAP and REST APIs and JSON
• Good knowledge of Salesforce recommended best practice around design and development
• Ability to work independently and as part of a team
• Aptitude for taking on technical challenges
• com Certified Developer DEV401, Platform Developer I

Role Description :

• Business requirement gathering, client interaction and be able to work in offshore / onshore model
• Design, develop, test, document, and deploy high quality business solutions on the Force.com platform leveraging design patterns (standards solution specific)
• Customize, develop and support solutions on salesforce.com, Force.com platform
• Engage with the client and participate in process flow analysis and design
• Communicate with other resources and with clients regarding status, technical issues and creative solutions
• Demonstrate good judgment and pragmatic approach to deliver solutions on the Force.com platform that comply with the best practices
• Provide the design and estimation for the requirement with defined process and quality
• Review self and peers code/configuration as part of review process