
Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design
examples. Link to portfolio must be included on the top of the resume.
Preferred Work Experience: 2-7 years
Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.

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About the role
Meltwater’s collaborative Security Team needs a passionate Security Engineer to continue to advance Meltwater’s security. Working with a group of fun loving people who are genuinely excited and passionate about security, there will be more laughs than facepalms! If you believe that improving security is about constantly moving technology forward to be more secure, and shifting security tools and checks earlier in the development lifecycle, then you’ll feel at home on Meltwater’s Security Team!
At Meltwater we want to ensure that we can have autonomous, empowered and highly efficient teams. Our Security Team charges head on into the challenge of ensuring our teams can maintain their autonomy without compromising the security of our systems, services and data. Through enablement and collaboration with teams, Security Engineers ensure that our development and infrastructure practices have security defined, integrated and implemented in a common-sense manner that reduces risk for our business. Security Engineers define best practices, build tools, implement security checks and controls together with the broader Engineering and IT teams to ensure that our employees and our customers' data stays safe.
As part of this, we leverage AWS as a key component of our cloud infrastructure. Security Engineers play a critical role in securing and optimizing AWS environments by implementing best practices, automating security controls, and collaborating with teams to ensure scalability, resilience, and compliance with industry standards.
Responsibilities
- In this role, you will be designing and implementing security functions ranging from checks on IaC (Infrastructure as Code) to SAST/DAST scanners in our CI/CD pipelines.
- You will be collaborating closely with almost every part of the Meltwater organization and help create security impact across all teams with strong support from the business.
- Collaborate closely with teams to help identify and implement frictionless security controls throughout the software development lifecycle
- Propose and implement solutions to enhance the overall cloud infrastructure and toolset.
- Perform ongoing security testing, including static (SAST), dynamic (DAST), and penetration testing, along with code reviews, vulnerability assessments, and regular security audits to identify risks, improve security, and develop mitigation strategies.
- Educate and share knowledge around secure coding practices
- Identify applicable industry best practices and consult with development teams on methods to continuously improve the risk posture.
- Build applications that improve our security posture and monitoring/alerting capabilities
- Implement and manage security technologies including firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint protection, and security information and event management (SIEM) tools.
- Conduct vulnerability assessments, penetration testing, and regular security audits to identify risks and develop mitigation strategies.
- Monitor and respond to security incidents and alerts, performing root cause analysis and incident handling.
- Participate in incident response and disaster recovery planning, testing, and documentation.
- Manage identity and access management (IAM) solutions to enforce least privilege and role-based access controls (RBAC).
- Assist in the development of automated security workflows using scripting (Python, Bash, or similar).
Skills and background
- Strong collaboration skills with experience working cross functionally with a diverse group of stakeholders
- Strong communication skills with the ability to provide technical guidance to both technical and non-technical audiences
- Experience in implementing security controls early in the software development life cycle
- Knowledge of industry accepted security best practices/standards/policies such as NIST, OWASP, CIS, MITRE&ATT@CK
- Software developer experience in one or more of the following languages: JavaScript, Java, Kotlin or Python
- Experience in at least one public cloud provider, preferably AWS, with experience in security, infrastructure, and automation.
- Hands-on experience with SIEM platforms such as Splunk, QRadar, or similar.
- Proficiency in Linux operating system, network security, including firewalls, VPNs, IDS/IPS, and monitoring tools.
- Experience with vulnerability management tools (Snyk, Nessus, Dependabot) and penetration testing tools (Kali Linux, Metasploit).
- Experience in forensics and malware analysis.
- Self motivated learner that continuously wants to share knowledge to improve others
- The ideal candidate is someone from a Software Development background with a passion for security.
If you’re someone who understands the value of introducing security early in the software development lifecycle, and want to do so by enabling and empowering teams by building tools they WANT to use, we want to hear from you!

- Excellent front end/UI skills (JS, HTML, Angular)
- Understanding of nodeJS, server-side technologies,exposure to databases.
- Deep knowhow of data structures, algorithms.
- Hands on development across technologies.


- Experience in integrating with various SDKs like Swift
- Significant experience working with react native along with tools like Flux, Flow, Redux, etc.
- In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
- Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
- A complete understanding of the full mobile app development lifecycle right from prototyping
- Knowledge of type checking, unit testing, typescript, prop types, and code debugging
- Experience working with REST APIs, document request models, offline storage, and third-party libraries
- Strong understanding of web technologies like JavaScript, HTML, and CSS
- Knowledge of user interface design and responsive designs
- Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
- Understanding of React Native best principles and design aesthetics
- A positive mindset and continuous-learning attitude
- A collaborative approach to building apps and solving complex problems
- Attention to detail and problem-solving skills
- Client-focused approach to create user-centric designs
- Good interpersonal and collaboration skills
- Ability to write clean, well-documented code that follows good coding practices
- Good in Agile development process.
- Excellent English verbal and communication skills.
- Should be able to handle the customer individually as needed
- Support the customer as and when required



Must have:
- Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
- Strong Analytical, Logical Reasoning and Problem-Solving skills
- Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
- Ability to effectively work with a highly technical and virtually located team
Good to have:
- Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development
- Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)
Soft skills:
- Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
- Excellent communication skills, both written and oral
- Ability to multi-task and prioritize
- Deliver on commitments
- Self-Starter and willing to learn many new skills on the job
- Willing to work flexible hours as the job demands
- Excellent trouble shooting skills
- Ability to think through various business issues and come up with solid design solutions that will stand the test of time
- Good listening and influencing skills; a strong customer focus is a must


Job Summary
3-4 years of PHP, MySQL development experience
Minimum 1 year of Drupal 8 development experience
Experience in developing custom module and themes in Drupal 8
Good to have experience in panel-based theme development
Basic knowledge of Git
Basic knowledge of HTML5, JS and CSS
Basic knowledge of Linux system to deploy code on the test server



