Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design
examples. Link to portfolio must be included on the top of the resume.
Preferred Work Experience: 2-7 years
Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Amagi Media Labs
About
Company social profiles
Similar jobs
Strong UI / Product / Visual Designer Profile (Not UX-focused)
Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).
Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.
Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).
PythonJob Description:
We are looking for a skilled Backend Developer with 2–5 years of experience in software development, specializing in Python and/or Golang. If you have strong programming skills, enjoy solving problems, and want to work on secure and scalable systems, we'd love to hear from you!
Location - Pune, Baner.
Interview Rounds - In Office
Key Responsibilities:
Design, build, and maintain efficient, reusable, and reliable backend services using Python and/or Golang
Develop and maintain clean and scalable code following best practices
Apply Object-Oriented Programming (OOP) concepts in real-world development
Collaborate with front-end developers, QA, and other team members to deliver high-quality features
Debug, optimize, and improve existing systems and codebase
Participate in code reviews and team discussions
Work in an Agile/Scrum development environment
Required Skills: Strong experience in Python or Golang (working knowledge of both is a plus)
Good understanding of OOP principles
Familiarity with RESTful APIs and back-end frameworks
Experience with databases (SQL or NoSQL)
Excellent problem-solving and debugging skills
Strong communication and teamwork abilities
Good to Have:
Prior experience in the security industry
Familiarity with cloud platforms like AWS, Azure, or GCP
Knowledge of Docker, Kubernetes, or CI/CD tools
1. At least 3+ years of experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer
2. Completed at least 1 ERP or Oracle Cloud (Fusion) project implementations
3. Extensive Knowledge on underlying database structure for ERP/Oracle Cloud (Fusion)
4. Extensively worked on BI Publisher reports, FBDI/OTBI and Oracle Integration Cloud (OIC)
5. Have strong technical knowledge on Oracle Database SQL and PLSQL
6. VBCS development experience is an added advantage
Job involves coordinating with companie's HRs , Screening candidates and lining up of interviews.
Candidate should have 0 to 2 years of experience in similar field or in HR.
Java
Spring Boot
Amazon Web Services (AWS)•Hands on experience in Object oriented programming
•Hands on experience in Java, SpringBoot (min 2 years) or kafka or Cassandra or MongoDB
•Experience with developing/enhancing applications connecting to different Databases : Oracle/MySQL/Cassandra/MongoDB
•Strong knowledge of common Data structures and algorithms and when to use them.
•Experience in Xpath or XML or REST or JSON or protobuff
• Experience with software version control (such as git)
•Experience in working in an agile environment such as Scrum.
Preferable:
•Experience in public cloud PaaS (AWS, GCP, Azure)
•Real time stream data handling (Kafka, Kinesis
- Configure assets as per their compliance applications.
- Does Hardware and software related troubleshooting.
- Addressing Application related concerns via a remote tool
- Address escalation and priority concerns (VIP users)
- Trouble shooting on all kind of desktop calls.
- Configuring network services such as LAN. Win proxy & DNS services.
- Installation & Troubleshooting of printer calls.
- Configuration of MS Outlook, Outlook Express & solving related problems on user systems.
- Installing & configuring different Windows based Application Software’s.
- Configuring and troubleshooting for RDP.
- Installing & configuring client system to the domain.
- Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems.
- User profile management.
- Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users.
What you will do:
- Coordinating with internal (operation, sales) and external stake holders (Client POC)
- Ensuring that customers receive the quickest service possible
- Assisting representatives in handling disappointed customers
- Determining a course of action to resolve customer problems
- Training newly hired customer service representatives
Desired Candidate Profile
What you need to have:- Graduates from tier 1/2 engineering / management colleges
- 3-5 years of experience in B2B Client Servicing
- Proven track record of handling escalations
- Team handling and monitoring capabilities
- Ability to adapt quickly to a new environment
Immeidate Requirement
Javascript
NodeJS (Node.js)
MongoDB
HTML/CSS
ExpressNodeJS (Node.js)
Angular (2+)MongoDB
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon