Technical / UX Writer

Job Title: Digital Marketing Executive

Job Type: Full Time

Location: Indore

Summary/Objective:

We are looking for an experienced and results-driven Digital Marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.

Responsibilities:

•     SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.

•     Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.

•     Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.

•     Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.

•     Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.

•     Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.

•     Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.

•     Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.

Qualifications/Requirements:

Education:

•     Bachelor's degree in Marketing, Digital Media, or related field.

Experience:

•     Proven experience in digital marketing.

•     Strong understanding of SEO, SMM, and PPC.

•     Proficient in Microsoft Excel for report creation and data analysis.

•     Familiarity with social media calendar planning and posting schedule.

•     Experience with email marketing tools and strategies.

•     Experience in e-commerce marketing.

•     Certifications in Google Analytics, Google Ads, or similar platforms.

Skills:

•     Creative thinking with a focus on innovation and problem-solving.

•     Excellent communication and analytical skills.

We are looking for a dynamic and skilled Digital Marketing Trainer with 2 to 3 teaching experience. The ideal candidate should be able to simplify complex data concepts, mentor aspiring professionals, and deliver effective training programs in Link Building, SEO, Digital Marketing, Social Media Ads, DM Executive

Here are some technologies you may find useful for web development:

- Vue.js for the front-end framework

- Laravel for the back-end framework

- PHP 7+ for server-side scripting

- SQL for database management

- Docker for containerization purposes.

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

We are looking for a hands-on Android Developer to join our mobile team. The apt applicant must have Android software development skills, a passion for delivering high-quality, rock-solid apps. Android programming works closely with other app development and technical teams.

• Translate designs and wireframes into high-quality code.
• Design, build and maintain high performance, reusable, and reliable Java and Kotlin code
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Bachelor's degree or higher in Computer Science and minimum 4 years of Software Development experience- Knowledge of Mobile automation and experience on platforms such as espresso
• Knowledge of application profiling and performance monitoring tools such as Android profiler, AppDynamics, Dynatrace, etc.
• Excellent coding skills in an object-oriented language such as Java and Kotlin.
• Experience with offline storage, threading, and performance tuning
• Have published at least one original Android app.- Understanding of Google's Android design principles and interface guidelines- Strong knowledge of Android UI design principles, patterns, and best practices

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

• Candidate should have Good Communication and Presentation Skills.
• Candidate should have very Good Logical and Analytical Skills
• Candidate should have Programmatic and Management Skills
• An understanding of the Software Development Life Cycle as well as the business approach for the product.
• Ability to work in a team as well as an individual
• Ability to work under pressure and maintain deadlines
• Knowledge of open source tools and utilities
• Ability to understand Project Requirements