Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design
examples. Link to portfolio must be included on the top of the resume.
Preferred Work Experience: 2-7 years
Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.
Similar jobs
We are looking for a passionate Senior Software Engineer - UI/UX to join our fast growing team at LogiNext. You’ll collaborate with Product Managers and other UI designers to design new features, translate concepts into living and breathing prototypes, and rapidly iterate on interactions, animations, and details to deliver the best user experience. You will be responsible for conceptualizing & creating highly interactive user interfaces across all supported platforms.
You are passionate about design and are driven to create solutions for our clients that combine business objectives, design principles, and continuous user research into a compelling user experience. You have experience in designing a consistent and adaptable platform-based approach to user experience within a technology-driven and Software-as-a-Service (SaaS) based environment. You are a compulsive problem-solver with excellent visualization and communication skills.
Responsibilities:
- Gather, analyse & process data to determine the user needs & enhance the user experience
- Research & learn new, or re- emerging front- end technologies that facilitate improved user experience.
- Conceptualise designs through storyboards & concept presentations
- Design beautiful digital interfaces and present ideas in a compelling manner
- Perform usability testing with prototypes
- Create wireframes & prototypes to create a perfect user interface
- Create the best visual communication design with graphic design, website design, drawing and illustration, animation, client discussion and standard layouts.
- Mentor other team members in conceptualising and visually articulating design solutions
Requirements:
- Bachelor’s degree or higher in Arts/Commerce/Science/Technology
- 4 to 7 years of experience in UI/UX designing
- Must have experience in designing user interfaces for B2B SaaS Products
- Must have excellent experience using tools such as Sketch, Photoshop, Adobe Illustrator
- Able to work and thrive in a fast-paced, rapidly changing work environment
- Should have excellent communication skills, with an ability to convey ideas clearly & precisely
- Must have leadership skills & a good team player
- Must be pro-active & a self-starter
Years of Experience (minimum & maximum) • 3+ years
What are the organizations that the candidate should have worked for?
(Indicate which criteria are mandatory)
• Must have good understanding of the eCommerce domain in at least one retail segment.
What are the nature and scope of responsibilities the candidate should have handled?
(Indicate which criteria are mandatory)
• Experience converting visual designs to HTML with an acute eye for detail and design fidelity
• Strong understanding of GUI architecture, site navigation and web design principles, and the ability to create and
maintain web pages quickly and efficiently
• Extensive web programming experience including web security, cross browser compatibility, and performance tuning
• Development experience in the area of: Responsive design/development and mobile device applications and
optimized Web sites
• Hands on design & development skills in HTML/XHTML, HTML5, CSS2, CSS3
• Knowledge of W3C standards, Web accessibility
• Hands on experience with Object oriented JavaScript and Design Patterns
• Extensive experience in at least one of the modern frameworks like jQuery / jQueryUI / Angular JS / ExtJS / Ember JS /
Backbone JS / React / TypeScript
Knowledge & Skills (Indicate which criteria are mandatory)
• Strong knowledge of one or more of the following mobile libraries / toolkits - jQuery Mobile, Sencha Touch,
PhoneGap, Bootstrap etc.
• Hands on experience in Oojs(Object oriented javascripts)
• Web Services integration using JSON/XML, REST
• Basic understanding of OOPs concepts
• Social networking: the use of popular Social APIs are a plus
• Exposure to Internet specific issues : e-mail deliverability, SEO, cookies, web sniffers, Firebug, search algorithms
• Familiarity with source control systems
• Well defined knowledge of eCommerce business processes, practices, and applications
• Familiarity and proficiency with current and emerging Digital Commerce platforms and technologies, including Java,
About the compnay:
Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Our Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform.
Role Description
We are looking for a DevOps Engineer responsible for managing cloud technologies, deployment
automation and CI /CD
Key Responsibilities
Building and setting up new development tools and infrastructure
Understanding the needs of stakeholders and conveying this to developers
Working on ways to automate and improve development and release processes
Testing and examining code written by others and analyzing results
Ensuring that systems are safe and secure against cybersecurity threats
Identifying technical problems and developing software updates and ‘fixes’
Working with software developers and software engineers to ensure that development
follows established processes and works as intended
Planning out projects and being involved in project management decisions
Required Skills and Qualifications
BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
4+ years of overall development experience.
Strong understanding of cloud deployment and setup.
Hands-on experience with tools like Jenkins, Gradle etc.
Deploy updates and fixes.
Provide Level 2 technical support.
Build tools to reduce occurrences of errors and improve customer experience.
Perform root cause analysis for production errors.
Investigate and resolve technical issues.
Develop scripts to automate deployment.
Design procedures for system troubleshooting and maintenance.
Proficient with git and git workflows.
Working knowledge of databases and SQL.
Problem-solving attitude.
Collaborative team spirit
Regards
Team Merito
Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with GIT code versioning tools
Responsibilities
- Write and post technical job descriptions
- Source potential candidates on niche platforms, like https://resources.workable.com/tutorial/post-a-job-on-stackoverflow">Stack Overflow and Github
- Parse specialized skills and qualifications to screen IT resumes
- Perform pre-screening calls to analyze applicants’ abilities
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
- Coordinate with IT team leaders to forecast department goals and hiring needs
- Craft and send personalized recruiting emails with current job openings to passive candidates
- Participate in tech conferences and meetups to network with IT professionals
- Compose job offer letters
- Onboard new hires
- Promote company’s reputation as a great place to work
- Conduct job and task analyses to document job duties and requirements
- Keep up-to-date with new technological trends and products
Requirements
- Proven work experience as a Technical Recruiter or https://resources.workable.com/recruiter-job-description" target="_blank">Recruiter
- Hands-on experience with various interview formats (e.g. https://resources.workable.com/phone-screening-interview-questions" target="_blank">phone, https://resources.workable.com/skype-interview-questions" target="_blank">Skype and https://resources.workable.com/tutorial/structured-interview-questions-guide" target="_blank">structured)
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Familiarity with Applicant Tracking Systems and resume databases
- Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
- Excellent verbal and written communication skills
NOTE- we are looking for hose who can join immediately or within notic period of 15-20days.
location_;Hyderabad
(wfh till pandemic)
JOB DESCRIPTION
• Job Scope
o Analyse incident in our security devices, conducting investigation and finding the
root cause of incidents.
o Managing endpoint detection security system
o Managing, configuration and fine tuning of on-prem firewall and WAF
o Provide and advise IT team on security and IT related issues such as network
configuration, firewall configuration, etc
o Ensuring all utilized cloud services are secured and the configuration comply to best
practices benchmark
o Communicate risk and recommendations to mitigate risk to the senior
administration by communicating in non-technical format
o Assists other department to ensure regulatory compliance to any necessary
compliance
• Minimum Requirements
o At least 2 years of experiences in managing endpoint detection system, WAF and
FW.
o Hands on experience on cloud environment preferably Microsoft Azure.
o Bachelor’s degree of any IT related courses.
o Strong understanding of incident detection and response process and procedure
o Strong knowledge in networking and in operating system such as
Linux/Unix/Windows