Senior Technical Writer

Role & Responsibilities

Data Organization and Governance: Define and maintain governance standards that span multiple systems (AWS, Fivetran, Snowflake, PostgreSQL, Salesforce/nCino, Looker), ensuring that data remains accurate, accessible, and organized across the organization.

Solve Data Problems Proactively: Address recurring data issues that sidetrack operational and strategic initiatives by implementing processes and tools to anticipate, identify, and resolve root causes effectively.

System Integration: Lead the integration of diverse systems into a cohesive data environment, optimizing workflows and minimizing manual intervention.

Hands-On Problem Solving: Take a hands-on approach to resolving reporting issues and troubleshooting data challenges when necessary, ensuring minimal disruption to business operations.

Collaboration Across Teams: Work closely with business and technical stakeholders to understand and solve our biggest challenges

Mentorship and Leadership: Guide and mentor team members, fostering a culture of accountability and excellence in data management practices.

Strategic Data Support: Ensure that marketing, analytics, and other strategic initiatives are not derailed by data integrity issues, enabling the organization to focus on growth and innovation.

Key Responsibilities:

-Social Media Strategy Development: Collaborate with the marketing team to craft and implement social media strategies that align with company goals, driving engagement, brand awareness, and lead generation.

-Content Creation & Curation: Research, create, and schedule engaging social media content including posts, banners, and short-form videos to effectively communicate the brand’s message and promote campaigns.

-Community Management: Monitor and engage with social media communities, responding to comments, messages, and inquiries to foster positive relationships with followers and build brand loyalty.

-Campaign Management: Design, execute, and optimize paid social media campaigns on platforms like Meta, LinkedIn, and Twitter to generate leads, boost brand visibility, and achieve targeted KPIs.

-Performance Tracking & Reporting: Use analytics tools to track, analyze, and report on the performance of social media campaigns and posts, making recommendations for improvement and growth.

What We’re Looking For:

Creative Thinkers: Passionate about exploring new trends and content formats.

Self-Starter: Independent, results-driven, and able to manage projects with minimal supervision.

Qualifications:

Education: Bachelor’s degree in Marketing, Communications, or related field.

Experience: 1+ year(s) in social media marketing or content creation.

Skills: Strong English communication skills and creative content abilities.

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

Responsibilities:

• Design and develop large scale web applications using Node.js; 
• Full-cycle projects and product development; 
• Focus on software development and build Restful API's; 
• Contribute to the overall software development life-cycle including requirements gathering, analysis, design, development, release/version control, testing, deployment, and support; 
• Be a part of an agile-based team 

Requirements:

• Exposure to ES6 knowledge of REST API Design and Development in Node.js. 
• Basic Knowledge of Web Socket.
• Strong Knowledge of Javascript, Good exposure to Redis, MongoDB.
• Should be having a basic understanding of HTML5, CSS3, Bootstrap4.

We Offer:

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Explore Incredible India!Workation Programmes with Airfare, Hotelstay.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Must have 6+ years of experience in C/C++ programming language.
• Knowledge of Go programming language and Python programming language is a big plus.
• Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
• Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
• Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
• Experience with eBPF is a plus.
• Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with serverless technologies such as AWS Lambda.
• Exposure to machine learning technologies and distributed systems is a plus
• B.E/B.Tech/MS degree in Computer Science, or equivalent

• Designing monthly, quarterly and yearly digital media strategy in line with the business objective
• Designing end-to-end social media campaigns and strategizing brand building activities
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Monitoring the company’s social media accounts and offer constructive interaction with users
• Creating methods for finding and solving online customer reviews
• Analyzing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Identifying opportunities for partnerships, in terms of social media and required content
• Managing of various social media platforms and the content for the same
• Planning and executing of all communications and media actions on the social media platform
• Creating and managing promotional collateral for establishing and maintaining product branding
• Managing the budget for advertising and promotional items
• Competitor and customer insights analysis (basis the strategies implemented)
• Analysis of sales forecasts and relevant financials and reporting on product sales (basis the strategies implemented)
• Establishing performance specifications, cost and price parameters, market applications and sales estimates

Desired Candidate Profile

• Bachelor’s Degree in Marketing, Communications or related field
• 3+ years’ experience in social media management
• Exceptional multi-tasking skills
• Ability to explain complex social media data in an understandable way
• Strong problem-solving skills
• Knowledge of Facebook’s advertising platform
• Knowledge of influencer marketing and Instagram content creation
• Demonstrable experience leading and managing SEO/ SEM, marketing database, email, social media and/ or display advertising campaigns
• Experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/ B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, Web Trends) and experience in setting up and optimizing Google AdWords campaigns
• Strong analytical skills and data-driven thinking
• Up to date knowledge with the latest trends and best practices in online marketing and measurement
• Prior experience of working in a start-up would be an added advantage

• 3-6 years of relevant work experience in a DevOps role.
• Deep understanding of Amazon Web Services or equivalent cloud platforms.
• Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
• Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
• Continuously improve and increase the capabilities of the CI/CD pipeline
• Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
• Participate in production outages and handle complex issues and works towards resolution

Responsibilities

• Installing and configuring Informatica components, including high availability; managing server activations and de-activations for all environments; ensuring that all systems and procedures adhere to organizational best practices
• Day to day administration of the Informatica Suite of services (PowerCenter, IDS, Metadata, Glossary and Analyst).
• Informatica capacity planning and on-going monitoring (e.g. CPU, Memory, etc.) to proactively increase capacity as needed.
• Manage backup and security of Data Integration Infrastructure.
• Design, develop, and maintain all data warehouse, data marts, and ETL functions for the organization as a part of an infrastructure team.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Evaluate the organization's technology use and needs and recommend improvements, such as software upgrades.
• Prepare and review operational reports or project progress reports.
• Assist in the daily operations of the Architecture Team , analyzing workflow, establishing priorities, developing standards, and setting deadlines.
• Work with vendors to manage support SLA’s and influence vendor product roadmap
• Provide leadership and guidance in technical meetings, define standards and assist/provide status updates
• Work with cross functional operations teams such as systems, storage and network to design technology stacks.

Preferred Qualifications

• Minimum 6+ years’ experience as Informatica Engineer and Developer role
• Minimum of 5+ years’ experience in an ETL environment as a developer.
• Minimum of 5+ years of experience in SQL coding and understanding of databases
• Proficiency in Python
• Proficiency in command line troubleshooting
• Proficiency in writing code in Perl/Shell scripting languages
• Understanding of Java and concepts of Object-oriented programming
• Good understanding of systems, networking, and storage
• Strong knowledge of scalability and high availability