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We’re Hiring – Machine Learning Expert | Bangalore | 5+ Years Experience

Are you passionate about building intelligent systems and deploying ML models at scale? We are looking for a Machine Learning Expert to join our team in Bangalore. If you have strong engineering skills and love solving complex problems with data and algorithms, this role is for you!

🔹 Role: Machine Learning Expert

📍 Location: Bangalore (Hybrid)

🕒 Experience: 5+ years

🎓 Education: B.E/B.Tech/M.E/M.Tech in Computer Science, Engineering, or related field

What We’re Looking For

✅ Hands-on experience with NumPy, Pandas, FastAPI, Postman, Keras

✅ Deep understanding of stochastic algorithms & optimizers (Adam, Adagrad, RMSProp)

✅ Strong analytical and problem-solving mindset

✅ Ability to design ML-driven solutions for real-world business problems

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

Responsibilities of the role include:

1. Create, maintain, and execute test plans and test cases against hardware and software.

2. Design, build, and maintain robust automated test frameworks and test scripts using Java,

C# and Selenium/WebDriver.

3. Develop and execute automated test cases for web, API.

4. Ability to understand source code for code-review.

5. Ability to debug application/script issues by reviewing logs/errors.

6. Estimate test efforts, analyze and communicate test results.

7. Understand and effective role playing in release and sprint planning.

8. Defect tracking, participate in day-to-day QA activities.

9. Enhance and extend the automation library and framework.

10. Understand clients’ business requirements and objectives and design test plan.

11. Write specialized testing tools for use in testing our software platform.

12. Expert Exploratory tester.

13. Constructive thinker and highly collaborative with customer and within team.

14. Understand Agile test approach against (Cost of change and time factors).

Skills Required:

1. Self-organization

2. Good knowledge of OOPS

3. Strong knowledge of Selenium, NUnit, MSTest, or xUnit frameworks.

4. Experience with REST API testing and tools like Postman or RestSharp.

5. Proficiency in designing test frameworks from scratch and maintaining existing frameworks.

6. Familiarity with CI/CD tools like Jenkins, Azure DevOps, or GitHub Actions.

7. 1-3 years of experience in Qualification profile.

8. Mobile automation testing experience plus.

9. Min 1 year experience in automation testing (Selenium).

10. Debug application/script issues.

11. Curiosity, drive, passion, willing to learn and develop, energy, good team member, good

communication

Qualifications:

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

Talent Acquisition Role Responsibilities are given below:

Building Talent Pool

• Determining the current staffing needs of an organization

• Lead the sourcing strategy to identify the potential talent

• Identify and manage the external sourcing partners

• Responsible of hiring Top management hiring

• Identify the process gaps and reengineer the process as and when required

• Devising the technical assessment for selection procedure for various roles

• Creating a salary benchmarks and manage consistency for all the roles/locations

• Should make sure that the salary proposal are well within the defined budgets

• Creating a pool of blacklisted companies and employees whom the organization

• should refrain from hiring and vice versa

• Collaborating with the Department Heads and Divisional heads to identify the

• Challenges and resolutions

• Expertise in head hunting of candidates

• Should plan for reduction of drop out % rate

• Responsible for incorporating best industry practices for recruitment

• Ensure the reduction in early attrition

• Create a potential pipeline for future hiring

Sourcing Strategy

• Identify the right source of recruitment mix for the company

• Proactively connecting with prospective institute and organization for hiring such as

• Campus Recruitment, Job Portal, Ads, Contract Hiring, Offline Hiring, Consultancy

• Promoting the Kinara Brand amongst all stakeholders

Vendor Management

• Right consultant for right role

• Identifying the right vendor for every specialized roles and skills

HO & Field Hiring

• Recruitment & Onboarding for all the levels

BGV

• Neatly we do the BGV, strongly, oral or through IDFY

Pipeline Creation

• Creating the talent pool as a backup

• Strategy to reduce the early attrition

• Strategies to screen the right profiles, less rejection

Budgeting

• Ensure budget and cost optimization of the organization

HRMS

• How effectively the usage of HRMS in place by reducing the manual efforts

Other Requirements:

• Similar Industry market knowledge

• Team handling experience

• Have worked in the strategical capacity

Skills and Competencies:

Technical Skills

• Data Analysis and Reporting

• Have prior experience in handling HRMS tool

• Stakeholders Management

• Excellent in Analytics

Soft Skills

• Resourcefulness

• People Management

• Communication

• Time management

• Team management

JOB DESCRIPTION OF BUSINESS DEVELOPMENT ASSOCIATE

About Bizpole

Bizpole is a Start-up, Businesses Accelerator and Corpo-Legal Service Provider engaged in helping the start-up and businesses dreams and strategizes the concepts into a successful venture without any failures. Bizpole is a technology-driven platform which aims to be a one stop solution that covers the Legal needs of the General public, Startups and established Businesses. We offer seamless services to manage all kinds of compliance processes with respect to the Government bodies and enable people to start new ventures. Our Team's decades of in-depth knowledge in Business Accounting, Management & Consulting is the Core, which helps in Validating, Consulting and Regularizing the ventures, be it a Proprietorship, Partnership, LLP, Private Limited Company. We even get to such a scale in assisting the Businesses by streamlining the accounting headaches providing strategic accounting support for the venture even acting as the proxy accountant. Having a perfect  blend of Technology and Human touch, Biz pole team always delivers high quality Business Solutions & Services,  across India.

The role of a Business Development Associate is to assist the organization sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.

The primary role and responsibilities of a Business Development Associate include:

u  Build contacts with potential clients to create new business opportunities.

u  Acquire new clients by selling our products.

u  Keep prospective client database updated.

u Track and analyse sales data to identify trends and opportunities for growth.

u  Make cold calls for new business leads.

u  Arrange meetings for senior management with prospective clients.

u  Learn about the product and services of the company.

u  Achieve the quarterly, monthly, and annual sales targets.

u  Maintaining strong relationships with existing clients.

u  Negotiate with clients and give them the best deals.

u  Follow company guidelines and procedures for acquisition

Required Skills and Experience:

·       Must possess strong customer service skills.

·       Excellent written and verbal communication.

·       Must have good negotiation skills.

·       Must be able to create good presentations.

·       Must have excellent inter personal skills.

·       Must be detail oriented and an active listener.

. Ability to develop good relationships with current and potential clients

Job Description

• Minimum 2 years of experience required
• Keen interest in the area of sales
• Conduct sessions in college and corporate areas
• Apprise the clients about the courses and seminar available
• Facilitate the company to enhance sales through targeting a good audience and building a rapport with them.

Key Responsibilities

• Communicate effectively regarding the services provided which will aid the clients
• Work in the area of outside sales for the company
• Prepared to travel to different avenues to engage with the clients
• Build confidence in the minds of the clients and assure them that the services provided by the

Company meets their requirements

• Highlight to the clients the unique selling points of the company
• Persuade the clients and convert them to potential customers of the company

About the role

We are looking for a Product Manager with experience of shipping features in a fast-paced environment. The candidate will own products under one of the verticals- Micro-savings, Micro-insurance or Micro-credit. The candidate will closely work with product managers, engineers, designers, marketers and business folks to identify product insights, create the product vision, drive development, launch high-quality product experiences and continuously iterate.

What We are Looking For

• Have a minimum 2 years of Product Management experience (not to be confused with total work ex). You should have shipped products/features in the past. This is non-negotiable.
• Demonstrated ability to lead teams and work cross-functionally in a highly collaborative but fast, changing and ambiguous environment.
• Understands the consumer through past experiences, research, and market data and ensures laser focus on the consumer during product development.
• Ability to think out of the box and on your feet.
• Excellent product design skills with solid experience in creating wireframes, storyboards, user flows and process flows
• Strong business acumen
• Intuitive but data-driven combining power of analytics and heuristics with innovative customer validation techniques
• Ability to marshall consensus and sell product vision both internally and externally.

You should apply If

• 2-5 years of experience in product management.
• You're passionate about building the best possible user experience and you monitor your metrics to see whether you're delivering
• Experience managing a team and developing internet or media products and technologies would be highly preferred.
• Experience in managing fintech products is highly desirable.
• End-to-end product management experience with software/web technologies (e.g. on mobile).
• You are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
• You have empathy towards users and colleagues, are creative and excited by ideating/ building
• You have business acumen to appreciate and understand levers for business growth and profitability
• You seek high ownership, independent environments and feedback oriented cultures

Job Profile: Software Development Engineer IV - iOS - StoreFront team

Location: Bangalore | Karnataka

ABOUT THE TEAM & ROLE:

Swiggy's StoreFront Engineering team helps customers enjoy personalized discovery and purchase experience across multiple product lines (Stores, Food, Genie and Instamart). The team is enabling this by developing thoughtfully crafted applications, smart cataloging, relevance-based search & intent-driven merchandising, checkout management solutions, and payment systems.

We are looking for engineers who have hands-on experience in building highly reliable distributed systems and have deep expertise in database design & performance tuning. Knowledge of Machine Learning and other Predictive Modeling techniques will be added strength. Few interesting problems we are solving include:

1. Client-facing Applications

2. Smart Catalog & Category Intelligence

3. Personalized Search & Merchandising experience

4. Payments

5. Pricing

6. Order Management System

At Swiggy, SDE IV(s) play an integral role in owning end-to-end Design/Architecture of complex systems. They co-own the technology vision of the respective team and significantly contribute to the overall success of the team. They partner with the product/business teams to understand the product features and specifications, translate them into high level and low-level design thereby facilitating the team in design and development of mission critical applications.

What qualities are we looking for?

• Hands on experience in mobile application development for at least
• Hands on working experience in Swift
• Experience in multithreaded programming and memory optimization
• Ability to learn and grow in a fast paced setup
• Working knowledge of iOS Architectural Components and Design Patterns
• Very good debugging skills
• Good knowledge in implementing Pixel Perfect designs
• Good in Data Structures and Algorithm

What will you get to do here?

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, architecture discussions
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create
• Implementation of long term technology vision for your team
• Responsible for complete architecture of your product
• Creating architectures & designs for new solutions around existing/new areas
• Decide technology & tool choices for your team & be responsible for them

Responsibilities

Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns

Design, build and maintain our social media presence

Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)

Identify trends and insights, and optimize spend and performance based on the insights

Brainstorm new and creative growth strategies

Plan, execute, and measure experiments and conversion tests

Collaborate with internal teams to create landing pages and optimize user experience

Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Instrument conversion points and optimize user funnels

Collaborate with agencies and other vendor partners

Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

BS/MS degree in marketing or a related field

Proven working experience in digital marketing

Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns

Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

Experience in optimizing landing pages and user funnels

Experience with A/B and multivariate experiments

Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)

Working knowledge of ad serving tools (e.g., DART, Atlas)

Experience in setting up and optimizing Google Adwords campaigns

Working knowledge of HTML, CSS, and JavaScript development and constraints

Strong analytical skills and data-driven thinking

Up-to-date with the latest trends and best practices in online marketing and measurement