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Job Title: Customer Success Lead
Location: Mumbai
Work Mode: Remote
Shift Timings: US Shift
Experience: 4–7 years
Industry: B2B SaaS | Enterprise Accounts
About Master-O
Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.
Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.
As we scale our presence across global markets—especially the North American enterprise segment—we are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.
Role Overview
The Customer Success Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic account management, and business development.
You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.
Key Responsibilities
Customer Success & Key Account Management
- Own end-to-end customer success for enterprise corporate accounts, primarily in the North American market
- Drive onboarding, adoption, engagement, and value realization of the Master-O platform
- Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
- Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
- Track success metrics such as usage, renewals, and expansions
Business Development & Account Expansion
- Identify upsell and cross-sell opportunities within existing accounts
- Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
- Support new business conversations through demos wherever required
- Drive expansion into new teams, geographies, or use cases within existing enterprise clients
Stakeholder & Internal Collaboration
- Work closely with Product & Design, Tech and CS teams to ensure seamless execution
- Translate client business objectives into platform use cases and success roadmaps
- Support case studies, testimonials, and references from satisfied customers
Required Skills & Experience
- 4–7 years of full-time experience in Customer Success / Key Account Management
- Prior experience in B2B SaaS companies, handling enterprise-level clients
- Proven experience working with North American customers and managing stakeholders across time zones
- Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
- Exposure to large consumer-driven enterprises (preferred)
- Excellent communication, presentation, and stakeholder management skills
- Strong business acumen with the ability to connect product value to business outcomes
- Comfortable working in a remote setup with US shift timings
What You’ll Get
- Opportunity to work with both: Pan-India and Global enterprise brands
- High ownership role with direct impact on customer outcomes and revenue growth
- Exposure to cutting-edge AI-driven learning and sales enablement technology
- Fast-paced environment with room to grow into a leadership role
- Competitive compensation aligned with experience
Job Title: Corporate Recruiter.
Location: Chembur, Goregaon.
Company: Jaro Education.
We are looking for a highly skilled and experienced HR Recruiter with a background in consultancy to join our team in Chembur, Mumbai. As an HR Recruiter, you will be responsible for sourcing, screening, and interviewing candidates for various positions within the organization.
Key Responsibilities:
>Source and attract qualified candidates through various recruitment channels such as job portals, social media, and professional networks.
>Screen resumes, conduct initial phone screens, and schedule in-person interviews.
>Coordinate with hiring managers to understand their needs and requirements for each role.
>Manage the entire recruitment process from sourcing to onboarding.
>Maintaining a strong candidate pipeline for future opportunities.
Qualifications:
>Minimum 2-3 years of experience in recruitment. (consultancy background)
>Strong understanding of Non-IT recruitment processes.
>Excellent verbal and written communication skills.
>Proven ability to work in a fast-paced and deadline-driven environment.
>Strong knowledge of job portals.
Salary as per Company standards, benefits, and a great work environment. If you are passionate about recruitment and have a proven track record of success, we want to hear from you! Apply now and let's build a great team together!
Timing Monday to Friday (10-7)
Company Profile
Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.
https://www.jamboreeindia.com/
Job description
Ensure the profitability of the center & achievement of sales targets
Counseling students, handling daily center operations, handling inquiries & walk-ins, Cold calling must!
Required Candidate profile
Counseling/Sales experience, cold calling MUST.
Excellent communication skills & inter-personal ability, multi-tasking ability
Education Industry work experience is must.
Title: Test Automation Engineer (Senior)
Type: Permanent
Region: India (Mumbai)
Location: Hybrid
About the Role:
Join our dynamic QA Automation Team and take your career to the next level! We are looking for Senior Level Automation Engineers to join our team and grow with us long term. You will have the opportunity to work with cutting-edge technologies and bring your expertise in using Bash, JavaScript, testing APIs, web services, and webpages, Cloud (Azure, AWS, GCP. This is a hybrid role, meaning you will need to spend 1-2 days in the office each week.
Responsibilities:
· Develop and execute automation scripts using open-source tools
· Identify, record, document thoroughly and track bugs
· Perform thorough regression testing when bugs are resolved
· Monitor debugging process results
· Track quality assurance metrics, like defect densities and open defect counts
· Create detailed, comprehensive, and well-structured test plans and test cases
· Estimate, prioritize, plan, and execute testing activities
· Stay up to date with new testing tools and test strategies
Required Experience:
· At least 5 years’ experience in test automation for Senior Level.
· Proven work experience in web-based and/or mobile based quality assurance best practices
· Strong knowledge of software QA methodologies and processes
· Strong experience with automated testing tools (e.g., JMeter, Selenium)
· Scripting experience using Bash, JavaScript or NodeJS
· Experience in testing APIs, webservices, and webpages
· Experience in writing clear, concise, and comprehensive test plans and test cases.
· Experience in working in an Agile/Scrum development process
· Knowledge of Continuous Integration and Continuous build
· Experience working with Cloud (Azure, AWS, GCP)
· Advanced experience in defect management and prioritization
· Excellent analytical skills, with demonstrable experience driving issues to resolution
· A good eye for identifying opportunities to add greater value and accuracy to our current testing processes
· Experience with High Traffic Public Web Sites, security testing, scalability, and performance challenges of server-side code, knowledge of Kubernetes, Docker, or any container orchestration
About Ovyo
Ovyo works globally with companies in the TV, Media & Networks industries including household content brands and operators. Our people provide consulting services to build the platforms, test the apps, and drive the programmes that shape the way the world watches video and connects. Our management team is in the UK, and we have technical, and operations teams based in India, South Africa, Europe, and the Americas.
JD –
Notice period - Immediate to 15 days
Exp – 5- 10 yrs.
- of 3+ yrs. working as HDE HRMS Functional consultant
- with Implementation / upgrade / user coordination
- with payroll is added adv.
- Excellent communication skills
- Excellent customer facing skills
- Well versed with JDE functionalities
What we build is what identifies us. We work with the best companies in the world to build the most innovative and robust technologies.
In order to continue our accelerated growth, we are waiting for an innovative engineer to become available instead of hiring the first available engineer who is waiting to become innovative. This listing is for an Application Engineer, Fullstack for our team.
Who we are –
Being in the industry for over 12 years, Raw Engineering is trusted by the world’s leading companies across a variety of industries, including IT, Finance, Sports & Entertainment, and Retail. We collaborate with our clients and hence highlighted as their strategic partner. From an engagement’s initial planning stages, through launch and continuing through future road mapping, we are in lockstep with our partners business goals, technology vision and end-customer needs.
Our vision is to collaborate to achieve perfection, and we value positivity, learning, ownership, excellence and believe in building trust and care. Feel free to read more about us athttps://www.raweng.com/"> https://www.raweng.com/
Roles & Responsibilities
- Work across the stack from a code commit to running it in production, with the end goal of delivering the best possible experience for the user
- Design, develop and test features from inception to rollout
- Write high quality code that is scalable, testable, maintainable and reliable
- Collaborate with people across roles to understand the domain and work towards building the right solution
- Adopt an open mindset for learning new things and working in new roles
- Continuously improve by working on and providing feedback
- Work as part of a team developing web applications and services using Agile development methods.
- Contribute to team and organizational improvements in process and infrastructure.
- Build customer-facing UI and back-end services.
- Effectively use tools and ingenuity to identify and fix defects before they become a problem.
- Integration of user-facing elements developed by front-end developers with server-side logic.
Mandatory skills:
- Experience in Full Stack development using MongoDB, ExpressJS, ReactJS and Node.JS
- Proficient understanding of code versioning tools, such as Git
- Good understanding of various design patterns
- Experience in RESTful architecture
- Knowledge of the most trending and upcoming technological landscape
- Excellence in verbal and written communication skills
- Team player
- Agility and adaptability
Preferred skills:
- Experience in TDD/BDD
- Knowledge of cloud applications/platform and web technologies
- Knowledge of Web servers, especially nginx
- Experience with one or more SQL database
- Knowledge about build tools like Webpack, Gulp and Grunt.
- Understanding of CI/CD
What we offer –
Our growth is enabled and accelerated by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities.
- Interesting Work: This is the “challenge yourself” kind of workplace where you constantly learn something new and never stop growing
- Competitive Compensation: We reward your high performance. Rewards are higher when you work smart and efficient without dropping a sweat.
- Great place to work: With spontaneous office happy hours and team events, we don’t think you’ll ever be bored. A majority of our workforce are young, energetic and passionate individuals who are driven by technology, and fuelled by the fun at the workplace.
- People: You have a team that will trust you and work together to achieve excellence. As a team, we believe in looking after each other’s back. We are ONE team ONE dream and act as such.
- Culture: Open culture where everyone is approachable with minimal hierarchy.
- Medical Benefits: Mediclaim coverage for the employee and their dependents (spouse and children). Group Accidental Policy covering permanent disability, total disability and death.
Job type – Full time employment
Job location – Virar - Mumbai, Maharashtra, Remote
Work schedule – Monday to Friday, 10am to 7pm
Minimum qualification – Graduate
Year of experience – 3 - 8 Years
Travel opportunities - On need basis within/outside India. Candidate should have valid passport
There is so much more that we can talk about this role and the workplace. If you are passionate about your career as we are.
After receiving your application, we will assess your profile and reach out to you if it aligns to the job description for this role. You will also be assigned to one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you throughout the interview process.
Disclaimer: Raw Engineering strongly believes in Equal Employment Opportunity.
We look forward to meeting you!
People Team
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
As a Senior Software Engineer you have complete ownership of building out the Docexa product along with product people and the rest of the engineering team. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
Your daily life
- Architecting of the whole platform
- Development of server-side logic
- Building new services and APIs
- Developing core business logic
- Maintenance of current APIs
- Improving the performance and reliability of our systems as we scale
Must-have skills
- You’ve been building web applications professionally for 4+ years
- You’re proficient in PHP 7, Laravel, and PostgreSQL
- You possess strong OOP and design pattern knowledge
- You are familiar with modern technology systems: AWS, load balancers, Kafka queues, caching, etc.
- You write understandable, testable and easy to maintain code
- You’ve the ability to build RESTful APIs
- Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
- Well versed with the fundamentals of computer science and distributed systems




