Enterprise software Jobs in Mumbai
Responsibilities
1) Software Implementation and Providing Training to end Users
2) Addressing customers queries / issues
3) Follow-up with Customers and Collecting Feedbacks
4) Maintaining records of activities
5) Visiting customers as and when needed
Desired Candidate Profile
1) 0 - 1 year experience in Software Support (Freshers also preferred)
2) Degree Holders (Preferably BSc-IT, BSc-CS, Bcom)
3) Good verbal & written communication skills
Note: Candidates available to join immediately or at the earliest will be preferred
About Our Company:
Softlink Global is one of the few product-focused IT companies in India. Our globally leading and acclaimed ERP solution is implemented in more than 50 countries with zero customization. Softlink Global operates from its offices situated in Singapore, the USA, and the Philippines. In India, we have a presence in Mumbai, Pune, New Delhi, Chennai, Bangalore,
Kolkata, Ahmedabad, and Hyderabad.
Softlink started in 2005 with a mission to automate the logistics industry and today we take pride in retaining the number one position since inception. When you join our team, you can expect to be challenged to think in new ways and try new things.
To know more, visit https://softlinkglobal.com/
At Softlink:
- We obsess over user experience and delight
- We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
- We thrive on developing a culture of learning and continuous improvement, both for people and processes
- We invest in each other's growth
- We believe in complete transparency, open dialogue, and no hierarchies
- We make objective and data-driven decisions
- We believe in taking charge and getting it done
- We give a damn about our team's well-being and growth within the company
- We encourage experiments and creativity in Technology
- We want you to be able to lead your own team or a project once you are ready
- We want you to see our vision, and become a part of our growth story
We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.
The Perks:
- An opportunity to feel proud of your work
- A platform to take up higher responsibilities, growth and career advancement
- A fun work-life balance
- An amazing team to work with
Key responsibilities:
∙ Prospect for potential new clients and turn this into increased business.
∙ Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
∙ Identify potential clients and the decision-makers within the client organization.
∙ Research and build relationships with new clients.
∙ Set up meetings between client decision-makers and the company’s practice leaders/Principles. ∙ Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
∙ Participate in pricing the solution/service.
∙ Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
∙ Present an image that mirrors that of the client.
Skills required:
∙ Excellent verbal and written communication skills.
∙ Energy, passion, and a real drive to get ahead
∙ Capable, quick, determined ∙ Immaculate attention to detail
∙ Team player
∙ Startup mentality, high willingness to learn, and hardworking.
Employment Type
Full-time
