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We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi
The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.
1. Team Management & Supervision
o Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.
o Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).
o Review ticket queues, ensure timely response/resolution, and minimize escalations.
2. Service Delivery Oversight
o Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).
o Monitor open tickets and proactively address delays or recurring issues.
o Take necessary action on recurring & repeat issue to fix the permanently.
o Conduct regular service quality reviews and corrective action planning.
3. Technical Assistance & Escalation Support
o Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.
o Guide the team in resolving complex issues and ensure user satisfaction.
o Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.
4. IT Asset Management Control
o Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:
o Properly tagged, recorded, and updated in the IT Asset Management Tool.
o Compliant with asset tracking and audit policies.
5. Process Implementation & Improvement
o Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.
o Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.
6. Software Licensing & Compliance
o Ensure awareness of software licensing policies and usage.
o Support the team in maintaining compliance with licensing limits and software audit readiness.
7. Team Motivation & Skill Development
o Motivate the team and maintain high morale and work discipline.
o Identify skill gaps and coordinate internal/external training to upskill the support team.
o Promote a culture of continuous improvement, accountability, and customer satisfaction.
8. Reporting & Communication
o Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.
o Conduct regular review meetings with internal IT stakeholders and vendor managers.
o Act as the first point of contact for escalations from business users and management.
Roles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Java, Express JS
2. Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
7. Ability to debug application.
8. Should have complete knowledge on developing RESTful Services.
9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Can work on Angular and Integrate backend services
12. Work with the team to manage, optimize, and customize multiple web applications
13. Manage end to end module lifecycle management of the product
14. Push and pull codes via Git repository
Competency Requirements
- Experience in NodeJS, Java and development using AngularJS / ReactJS
- Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
- Experience in Java, Python and Go will be added advantage

Urgently Looking for Immediate Joiner
https://www.linkedin.com/feed/hashtag/?keywords=itrecruiter&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6994271859219337216">ITRecruiter" "https://www.linkedin.com/feed/hashtag/?keywords=rpo&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6994271859219337216">RPO"
Location: (Chennai) Work from home
Education: BE, MBA
Experience :3 to 5 Years
Notice period : Only Immediate Joiners
Recruitment:
Excellent verbal and communication skills.
Familiarity with recruitment
Technical knowledge to understand and explain job requirements.
Sound judgment
Proficient in word ( Excel,MS WORD, Outlook)
Excellent record keeping.
Responsibilities:
source potential from various sources like online, Naukri, LinkedIn etc
screen incoming profiles as per the JD.
provide shortlisted candidates to client hiring managers.
Should be responsible in handling the end to end recruiting process.
Handling emails, cold calling, arranging interviews, follow-ups etc
Negotiation of salary with candidate.
Follow up with candidates for joining.
PS: Please read the Job Description in details, before applying.


- Good communication skills in English (Written and Oral)
- Strong knowledge of RDBMS concepts
- Strong analytical and problem-solving skills
- Experience in performance tuning
- Experience in interaction with the customer
- Mandatory technical skills Java 8+, Angular 2+, HTML, CSS, TypeScript
- Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence)
- Ability to explore the application by himself/herself from the training provided
- New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
- Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
- Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
- Level 2 and Level 3 support (Support process adherence)
- Functional and technical or solution documentation preparation
- Execution will either be Waterfall or Agile
- The process needs to be followed as defined by RBEI or RBEI’s Customer
- Preparation & participation in the project status and review meeting

Job Summary
- Accountable & Responsible for delivering initiatives and projects for region and country focused on implementing Web Analytics, Mobile app Analytics
- Spearhead Adobe Analytics implementation by working with Digital Customer Experience and Digital Sales & Marketing team
- Conduct and document journey walkthrough ensuring all scenarios, customer interactions are captured
- Understand business measurement requirements and translate these requirements into Solution Design Reference (SDR)
- Prepare tagging specifications in line with approved SDR
- Conduct QA on Adobe Analytics implementation
- Ensure tagging process governance, documenting all the necessary artefacts and approvals
- Mentor juniors in the team and train them on tools/techniques required for day to day deliverables
- Work with production teams & vendors to efficiently develop, implement, and maintain tracking strategies to seamlessly integrate other customer-level data
- 6+ years of experience in implementing Web Analytics & Mobile app Analytics, exposure to financial services domain is an added advantage
- Deep expertise & experience in implementing Adobe Analytics (Omniture) for complex requirements and maintaining JavaScript libraries
- Expert in implementing Adobe DTM/Launch web properties, Variables (eVars, Props, Events) and Rules (On-Page, Event and Direct Calls)
- Hands-on experience of working with clickstream data
- Experience with multi-channel and cross-channel attribution
- Ability to clearly and concisely articulate the problem, approach and recommendations to both technical and business audience
- Expertise and experience leveraging Adobe Analytics to access web/mobile performance data, use the data and visualization to check data-collection accuracy and perform basic digital analysis
- Ability to think strategically, and then follow-through with detail-orientation, execution and managing competing priorities
- Strong negotiation and influencing skills
- Strong executive presence, communication, presentation and story-telling skills
- Self-motivated and good team player
- Bachelor degree or above in any of the following disciplines: Computer Science, Mathematics, Statistics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability
- MBA or PGDM would have an added advantage

Exciting opportunity with a Product Development Company


The Android Developer will design and develop Native Android and Hybrid applications to meet the
functional requirements of products developed by STPL & Trinity Axis Inc. Develop native android
applications including front-end and back-end code. Make use of well-established design patterns and
architectures while following agile development processes. Perform unit testing of the code
developed, and develop unit test cases and test harnesses. Perform system integration and bug fixing,
develop user documentation, generate relevant reports and review similar work done by peers.
Measures of Success
Read and understand high level product descriptions or requirement documents and propose
one or more software designs at the module level that are highly reusable and subject to the
design principles of SaaS Platforms
Decompose design elements into structured code as per prevailing coding guidelines,
preparation and execution of unit test cases and development of test codes or test harnesses.
Trace back through code, design and resolve issues and bugs
Document work, software designs, code and record and produce test reports and release
notes.
Plan, organize and execute assignments with very little or moderate supervision
Code individually and willing to participate in every aspect of the android application
development process
Responsible for deliveries in the required deadlines. Deliveries can be modules,
documentation, customer releases etc.
Coordinate with the team for timely delivery of work products. Ensure the quality of products
by reviews
Sub-Module level responsibility in large projects and Module (or component) level
responsibility in small / medium sized projects and complete responsibility in small sized
projects, depending upon the complexity and decomposition
Work with the QA team to ensure the validity of the solution
Participate in the recruiting of team members as and when deemed necessary
Be contemporary by adopting technological and market evolutions
Other responsibilities as assigned by management from time to time
Skills & Experience Required
Good understanding of software development methodologies tools, techniques, practices
and excellent problem-solving skills in various applications- mobile, tablet, kiosk, handheld
device
Solid hands-on programming experience with RESTful APIs
Strong Experience in developing Native Android applications using Android Studio/ Eclipse
Experience with cross platform tools such as React- Native/ Ionic/ Flutter/ Cordova
Experience in developing Hybrid applications (ios & android)
Experience with offline storage, threading, and performance tuning
Hand-on experience in sqlite database integration
Knowledge of Chart API and other Google APIs and UI & UX desig ning.
Experience in Android SDK
Integration with backend services
Experience with IOT related mobile application projects
Experience in IOT related projects (monitoring, controlling, OTA updates)
Worked with Embedded related projects and embedded teams
Worked in BLE connectivity with devices.
Experience or knowledge of chat applications.
Experience in Barcode, RFID integration with android devices.
Ability to integrate various libraries and SDKs
Worked on interactive Android Kiosk applications
- Strong experience with REST/SOAP web services, JSON, XML and design patterns.
- Good knowledge of Data Structures and Advance DS
- Proficient in test-driven development, latency problem solving, architecture solving and high-level troubleshooting.
- Good understanding of Database and SQL queries.
- Highly proficient in analytical and problem-solving skills with attention to details.
- Demonstrated Agile (Scrum) experience.
- Experience with full software lifecycle and deploying applications to Production.
- Must be a self-starter/self-directed member of the team.
- Must have the ability to translated user requirements into design and implementation.
- Highly proficient in written and communication skills.


