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LTS

at LTS

2 candid answers
Satyen Jain
Posted by Satyen Jain
Morbi
5 - 7 yrs
₹5L - ₹10L / yr
SLA
Technical support
Escalation management
Software licensing
Team Management
+1 more

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi


The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.


 

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

Read more
Product Based company

Product Based company

Agency job
via VMultiply Solutions by sunitha sodadasi
Bengaluru (Bangalore)
4 - 8 yrs
₹12L - ₹18L / yr
skill iconReact.js
skill iconRedux/Flux
React
skill iconJavascript
skill iconHTML/CSS
+1 more

position Summary

§  Title: UI Developer

§  Location: Bangalore

§  Type: Full Time

§  Qualifications: Bachelor’s/Master’s degree in computer science/Information Science

§  Experience: 4to 7 years

Ctc : As per company norms
 
 
Pls note 
 We are looking for immediate joiners only who can join in less than 15 days and No JNTU/ Osmania university Profiles 
 

 

 
 

Development skills

§  Top-notch programming skills and in-depth knowledge of modern HTML/CSS, JavaScript

§  Hands-on experience in React JS, ECMAScript (ES5,ES6/above)

§  Experience in Unit and E2E test automation (preferably Jest &Cypress)

§  Knowledge of web components and different component patterns

§  Experience using a state management library (Redux, Context API)

§  A solid understanding of how web applications work including security, session management, performance, and best development practices

§  Adequate knowledge of Object-Oriented Programming and web application development

 

Methodologies

§  Git, Jenkins

§  Test driven development

 

Good to have

§  Very good at programming and debugging for cross- browser compatibility and accessibility code

§  Unit testing experience on tools such as chai, mocha, jasmine

§  Reusable components development that can be used across web/ mobile applications.

§  Build tools such as webpack, grunt, gulp, babel

 

Other skills

§  Collaborate with business partners to gather requirements, implement new functionality, and drive continuous improvements

§  Excellent written, communication & presentation skills

§  Strong analytical skills and enjoys solving complex technical problems.

§  Participate in all phases of software life cycle including architecture, technical design, implement, test, and launch

§  You enjoy wearing multiple hats and roles, and titles are not important to you.

§  You enjoy doing it right first time and utilize tools & techniques to constantly excel in what you work to deliver it on time.

§  You are comfortable working under strict confidentiality agreements and often behind the-scenes.

§  You are self-organized and manage time and resources well.

§  Work independently and as part of a team

§  You are constantly growing your own knowledge, and helping to grow the knowledge of others

 
 
Regards
sunitha,
HR Executive,
VMultiply solutions
Read more
Series B Product based company

Series B Product based company

Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
2 - 6 yrs
₹20L - ₹32L / yr
Sketch
Figma
skill iconAdobe XD

What you'll do:

 

  • Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
  • Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
  • Conduct user interviews, user testing sessions, card sorting, affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
  • Design high-impact, functional responsive interfaces for web and mobile
  • Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work
  • Manage and contribute to Kaizen - Beaconstac's Design System

 

Skills you bring to the table:

 

  • Experience in designing SaaS products with large customer bases
  • Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
  • Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
  • Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
  • Ability to articulate design decisions throughout the user-centered design process.
  • Ability to update and engage with stakeholders like product managers and engineers.
  • Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.
Read more
A tech based platform that provides photography services.

A tech based platform that provides photography services.

Agency job
via Merito by Jinita Sumaria
Gurugram
3 - 5 yrs
Best in industry
Sales
Corporate Sales
Corporate Communications
Business Development
Field Sales
+1 more

Roles and Responsibilities

• Utilize LinkedIn to identify and establish relationships with potential clients by conducting research and outreach activities.

• Develop a compelling company profile and deliver it to prospective clients in an engaging manner to generate interest and foster meaningful connections.

• Facilitate virtual meetings between clients and the manager to promote effective communication.

• Coordinate in-person meetings with clients as necessary to foster a stronger relationship and facilitate successful collaboration.

• Consistently follow up with clients to increase the likelihood of conversion and ensure their satisfaction with the company's products or services.

• Cultivate meaningful relationships with potential clients through effective communication and engagement.

• Establish ongoing communication with current clients to maintain strong relationships and ensure their continued satisfaction with the company's offerings.


Skills Required

• The ability to effectively communicate and persuade potential clients to purchase the company's products or services.

• Building strong relationships with clients and maintaining regular communication to retain their business.

• Negotiate and close deals effectively with clients and other stakeholders.

• Demonstrate strong active listening skills to gain a deep understanding of client’s needs, challenges, and goals, and develop customized solutions.

• Collaborate with colleagues in other departments to align sales efforts with the company's overall strategy and objectives.

• Employ strategic thinking to design and implement sales plans that are aligned with the company's goals and achieve business objectives in a competitive marketplace.





Read more
Reqroots

at Reqroots

7 recruiters
Dhanalakshmi D
Posted by Dhanalakshmi D
Remote only
2 - 3 yrs
₹3L - ₹4L / yr
ERP management
Implementation

We are looking "ERP Functional Consultant" for Reputed Client @ Permanent Role.

Experience: 2-4 Yr

• Analyze business processes and provide solutions using ERP systems. 

• Gather customer requirements and conduct gap analysis. 

• Any ERP package implementation experience and understanding of business processes. 

• Perform system configuration, installation, data migration and testing. 

• Provide user training and support. 

• Coordinate with Technical Team on solution design, programming and validation. 

• Has a good understanding of business application concepts and terminologies. 

• Has ability to take ownership, accountability and initiative. 

• Has excellent problem solving skills. 

• Effective time management skills. 

• Willing to travel will be an added advantage. 

• Should have good communication in Hindi,English

Read more
Bengaluru (Bangalore)
3 - 8 yrs
₹15L - ₹60L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+2 more

Roles & Responsibilities:

  1. Develop cutting edge user experience for healthcare the platform
  2. Design, build, test, deploy, maintain, and enhance iOS apps
  3. Contribute towards the product roadmap
  4. Work on an interesting range of problems like instant messaging in poor networks, smart diagnosis- personalization for doctors in each specialty, optimal matching problems
  5. Help bring healthcare processes on mobile- prescriptions, auto-diagnosis
  6. Work with network and battery optimisations, messaging, APIs, external libs, SDKs, Analytics, Offline apps, UI, visualisations and animations
  7. Lead a team of developers and work in tandem with Product and Design teams

Skills & Qualifications:

  1. Be proficient with Objective-C or Swift , and Cocoa Touch.
  2. Experience with iOS frameworks such as Core Data, Core Animation, as well as offline storage, threading, and performance tuning
  3. Must be familiar with RESTful APIs to connect iOS applications to back-end services
  4. Experience with performance and memory tuning with tools 
  5. Experience with cloud messaging APIs and usage of push notifications.
  6. Knowledge of code versioning tools 
  7. Built and managed apps with over 1 million users
Read more
IntraEdge

at IntraEdge

1 recruiter
Karishma Shingote
Posted by Karishma Shingote
Pune
10 - 18 yrs
₹30L - ₹50L / yr
Technical director
Web application security
Web applications
Architecture
Infrastructure
+3 more

Director of Technology

Role Summary:


As a Technical Director at IntraEdge, you will be at the forefront of leading our technology teams, providing expert guidance and support across multiple projects. This role is crucial for recruiting top talent, ensuring technical excellence, and staying abreast of industry trends. Your expertise will also significantly contribute to our pre-sales efforts, showcasing our technical capabilities to potential clients.


Key Responsibilities:

  • Mentor and lead multiple technology teams, helping resolve complex technical challenges.
  • Participate in final round interviews to assess and secure top-tier talent.
  • Research and implement new technological patterns and strategies.
  • Stay updated with the latest industry trends to enhance our technological offerings.
  • Support pre-sales activities by articulating technical strategies and solutions to prospective clients.


Qualifications:

  • Proven experience in technical leadership and team management.
  • Must have at-least 7+ years of experience in Software Development
  • Must have 3+ years experience of exposure working for a Startup or a Startup environment.
  • Strong recruiting and talent assessment skills.
  • Must have experience or at least a strong awareness of technology trends in a broad range of areas including, but not limited to: Web & API Development, Data Engineering, Mobile Development, Quality Assurance, AI Development, Cloud Native Development, Infrastructure as Code, Microservices Architecture, Serverless Application Development, Infrastructure & Application Security.
  • Excellent understanding of current technology trends and patterns.
  • Hands-On experience in 2 or more programming language. 
  • Strong communication skills, capable of effectively articulating technical and non-technical concepts to various stakeholders.
  • Effective communication and pre-sales skills.


Desired Skills:

  • Strategic thinker with a knack for innovation.
  • Able to motivate and drive technology teams towards achieving exceptional performance.
  • Comfortable working in a dynamic, fast-paced environment.


About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

Read more
A fast-growing SaaS commerce company

A fast-growing SaaS commerce company

Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
4 - 9 yrs
₹20L - ₹30L / yr
skill iconReact.js
skill iconAngularJS (1.x)
skill iconNodeJS (Node.js)
MySQL
NOSQL Databases
+2 more

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.

Key Responsibilities

  • Design and develop SaaS-based applications based on microservices architecture.
  • Work on core backend and ensure it meets the performance benchmarks.
  • Work on the front end with ReactJS.
  • Designing and developing APIs for the front end to consume.
  • Constantly improve the architecture of the application by clearing the technical backlog.
  • Meeting both technical and consumer needs.
  • Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

  • Education - BE/MCA or equivalent.
  • Overall 4+ years of experience.
  • Agnostic/Polyglot with multiple tech stacks.
  • Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
  • Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
  • Backend exposure – good knowledge of building API.
  • Worked on serverless technologies.
  • Efficient in building microservices in combining server & front-end.
  • Knowledge of cloud architecture.
  • Should have sound working experience with relational and columnar DB.
  • Should be innovative and communicative in approach.
  • Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Compass.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Read more
automotive

automotive

Agency job
via stepworths consultancy by Neha Sahu
Kolkata
2 - 7 yrs
₹1L - ₹6L / yr
Communication Skills
Sales
Lead Generation
Vehicle sales
Roles & Responsibilities:
• Lead Generation.
• Vehicle Sales.
• Conduct needs analysis with the customer, vehicle demonstration, and test drives to create a unique product experience, making customers feel the need to buy the car.
• Demonstrate strong product and customer understanding to build customer trust.
• Plan and manage all system-level reporting and documentation requirements as per Audi standards
• Ensure adherence to process and achievement of Mystery shopping scores
• Update and maintain the IPAD with the latest information on Products, Pricing, and Customer Schemes
• Manage relationships with the existing customers' post-sales cycle to drive additional leads from referrals
• Any graduate/post graduate
• Excellent communication skills
Read more
StarClinch

at StarClinch

1 video
9 recruiters
Misbah From
Posted by Misbah From
NCR (Delhi | Gurgaon | Noida)
3 - 4.8 yrs
₹3L - ₹4.8L / yr
Social Media Marketing (SMM)
Community Management
Viral Marketing
Content Writing
Web Analytics
+5 more
  • Promoting business on social media for improving brand awareness and generating traffic through social media engagement
  • Create and manage link building strategies, content marketing strategies, and social media presences
  • Developing content calendars on a weekly and monthly basis for the company
  • Use Google Analytics, Google AdWords, and other relevant sites
  • Drive traffic to company pages
  • Creating engaging social media content
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
  • Developing graphics, video, and collaterals
  • Analyzing popular social media platforms and using emerging social media tools to develop relationships with clients
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns

Requirements
  • In-depth working knowledge of Facebook, Twitter, Instagram, and Google+
  • Experience with social media analytics, including Google Analytics and Facebook Insights
  • Basic knowledge of Photoshop
  • Must have a reach of a minimum of 10K followers on various social media platforms
  • Strong working knowledge of marketing terms
  • Must be self-motivated and open to learning and sharing new ideas
  • Practical experience with social media campaigns
  • Highly creative with excellent analytical abilities.
  • Outstanding communication and interpersonal skills.
  • Up-to-date on the latest trends and technologies in digital marketing.
Read more
Pine Labs
Agency job
via Passion HR by Pooja Wadode
Remote only
6 - 8 yrs
₹15L - ₹25L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+2 more

JAVA, JSP, jQuery, Servlet, Hibernate, Spring MVC, Spring boot, SOAP and REST Web Services, Microservices, knowledge of SQL query, build tool like Ant and Maven, very good analytical and logical skills.

Good to have: Redis and Memcached cache management, JBOSS 7 and above, API gateway, Apache, EJB

Read more
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