11+ Software licensing Jobs in India

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

REVIEW CRITERIA:

MANDATORY:

• Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
• Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
• Must have strategic thinking and good communication skills
• Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
• Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
• Candidates should have graduated in 2018 or before.
• Candidate's current CTC should not be less than 35 LPA

PREFERRED:

• Experience in software/tech/Solution implementation for B2B SaaS
• This is not a leadership role currently but will become with time

ROLE & RESPONSIBILITIES:

We’ve proven the product–market fit and are scaling fast. We’re now building out our Customer Success & Solutions function — and we’re looking for a senior leader who can be both hands-on with customers today and a builder of the CS & Solutions org for tomorrow.

If you’re looking for a fully-baked playbook to simply execute, this may not be the right fit. But if you’re excited to create the playbook, drive customer outcomes, and shape a global CS motion from scratch, we’d love to talk.

You’ll work closely with the CS Lead, founders, and cross-functional heads to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients
• Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches
• Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues
• Client Relations - Be the voice of our clients. Maintain open communication channels with clients
• Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays
• Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support
• Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc

IDEAL CANDIDATE:

• 4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred).
• Comfortable working in US time zones (~3:30 am IST) to directly engage with customers.
• Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
• Entrepreneurial mindset: thrives in ambiguity, loves wearing multiple hats, and drives outcomes without waiting for direction.
• Strong analytical and structured problem-solving skills.
• (Preferred) Computer science or technical background — able to understand product at a granular level, with basic coding ability.
• (Preferred) Familiarity with accounting, revenue recognition, billing, or finance operations.
• High ownership, proactive communication, and bias for action.
• Collaborative, low-ego personality with a sense of humor.
• Not taking yourself too seriously.

PERKS, BENEFITS AND WORK CULTURE:

• Variable: Based on performance
• ESOPs (for full time roles)
• Remote (USA)

BENEFITS (FOR FULL-TIME ROLES):

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company Laptop
• Friday game nights

About Us                                                                                                                  

Apty is a rapidly scaling SaaS company helping global enterprises accelerate software adoption and digital transformation. With teams across India and the USA, we are building an AI-first Digital Adoption Platform that simplifies user experience, improves productivity, and reduces support overhead. We're on a mission to build a high-performance and people-centric culture that celebrates innovation, diversity, and growth.

Trusted by millions of users worldwide, including Fortune 1000 Companies, Apty empowers employees to excel in their roles by promoting engagement and enhancing data hygiene.

Role Overview

We are looking for a talented Full Stack Developer with 2–5 years of experience to join our dynamic team in Hyderabad.

As a Senior Full Stack Developer at Apty, you will contribute to the design, development, and maintenance of cutting-edge web applications and browser extensions that serve enterprise clients worldwide. You should have strong problem-solving skills and be proficient in both front-end and back-end technologies.

Key Responsibilities

• Develop responsive and user-friendly web interfaces using HTML, CSS, and React.js.
• Build robust server-side applications and APIs using Node.js.
• Design and manage relational databases using SQL.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Debug, troubleshoot, and enhance existing applications for optimal performance and scalability.
• Ensure code quality through reviews, testing, and adherence to best practices.
• Stay updated with the latest trends and technologies.

Education Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.

Requirements

• Strong programming and problem-solving skills.
• Proficiency in HTML, CSS, and React.js for front-end development.
• Experience with Node.js for back-end development.
• Good understanding of relational databases, including SQL.
• Familiarity with RESTful APIs and web application architecture.

Benefits

• An opportunity to work with a fast-growing SaaS company impacting millions of users globally.
• A collaborative and inclusive work environment.
• Opportunities for professional growth and skill development.
• Competitive salary and benefits package.

Job Title:

Data Entry Executive

Experience:

0–1 Year

Location:

Bangalore (Work from Office)

Employment Type:

Full-Time

About the Role:

We are looking for a detail-oriented and motivated Data Entry Executive to join our team. The ideal candidate should have a strong command of Microsoft Excel and Google Sheets, with the ability to efficiently manage, organize, and process data. This role is perfect for recent graduates or individuals with up to one year of experience who are looking to build a career in data management and digital operations.

Key Responsibilities:

• Accurately enter, update, and maintain data in Excel and Google Sheets.
• Utilize spreadsheet functions such as formulas, filtering, merging, dropdowns, and color filters.
• Apply and troubleshoot formulas like CONCAT, PROPER, LOWER, UPPER, and VLOOKUP.
• Organize and clean data to ensure accuracy and consistency.
• Generate reports and summaries as needed.
• Assist with basic SEO tasks such as keyword entry and metadata updates.
• Support content management on CMS platforms like Webflow and WordPress (preferred).
• Collaborate with team members to ensure timely completion of data-related tasks.
• Perform other administrative and data entry duties as assigned.

Required Skills:

• Strong proficiency in Excel and Google Sheets.
• Hands-on experience with formulas, sorting, filtering, merging, dropdowns, and formatting.
• Familiarity with functions like VLOOKUP, CONCAT, PROPER, LOWER, and UPPER.
• High attention to detail and accuracy.
• Basic understanding of SEO concepts.
• Good communication and organizational skills.
• Ability to work independently and collaboratively in a team environment.

Added Advantages (Preferred, not Mandatory):

• Experience working on CMS platforms like Webflow and WordPress.
• Basic knowledge of design tools such as Canva or Figma.

Qualifications:

• Bachelor's degree in any discipline (preferred).
• 0–1 year of relevant experience in data entry or a similar role.

Why Join Us?

• Be part of a dynamic and supportive team.
• Gain hands-on experience with industry-standard tools and platforms.
• Opportunity for growth and continuous skill development.

• Strong expertise in Salesforce.com configuration modules like Roles, Profiles, Security & User Setup, Custom Objects, Tabs, Workflows, Approval Processes, Reports & Dashboards.
• Strong on technical proficiency in Salesforce.com tools and features like SOQL, Apex API, Visual Force, Triggers, Web Services, Batch Apex.
• Ability to leverage experience with web services and the cloud to build integration points between Salesforce and External systems.
• Experience in migration of objects/metadata from one (development/sandbox) organization to another (Sandbox or production) using Change-Sets, Eclipse IDE.
• Good problem-solving skills and ability to give optimal solutions.
• Lightning component development, Lightning design development.
• Salesforce platform experience (Sales Cloud, Service Cloud, General Configuration, etc…)
• com development experience (APEX, Visualforce, Portals / Communities)
• Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services.
• Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units.
• Must work independently in complex fast paced environment to ensure quality and timeliness of system information.
• com Certifications (Developer and Architect) is additional advantage.

Well-established, Canadian company is looking for a representative in five different locations, as our business is growing. 

The person will be responsible for reaching out the immigration agencies to offer commission-based services, such as Travel, Visitor to Canada Insurance, financial services and many more.  

Preferred qualifications:

Intermediate English

Experience in sales

Financial services knowledge

Critical thinking 

Self-starting ability

KEY BENEFITS:

• Highly flexible, Work around your own schedule.
• Work from your laptop, from home or from the office. It is up to you!

We offer variable income—strong pay for performance incentive package.