11+ Software licensing Jobs in India

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

About Us

21 Knots is a design, engineering, and consulting firm providing services to the global maritime and oil & gas industry. In an industry constantly evolving due to dynamic regulations, economic fluctuations, and climate change mandates, we strive to deliver cutting-edge solutions with an unwavering commitment to excellence. Our comprehensive services are designed to create value for our esteemed clients while enabling them to achieve their business goals.

The Role

We’re looking for a skilled and motivated Software Developer to join our team at 21 Knots. Someone with backend development with a working knowledge of frontend technologies. The ideal candidate will have a strong command of backend frameworks such as Django, FastAPI, or Flask, and familiarity with frontend tools like HTML, CSS, JavaScript, and optionally React, Angular, or Vue. You will play a key role in building, maintaining, and optimizing scalable software solutions while collaborating with a team

Responsibilities

• Develop,test, and maintain backend services using Django, FastAPI, or Flask.
• Design and implement RESTful APIs for web and internal tools.
• Work with relational and non-relational databases such as PostgreSQL, MySQL, or MongoDB.
• Optimize application performance and implement backend security best practices.
• Collaborate with frontend developers, designers, and cross-functional teams to deliver high-quality solutions.
• Write clean, maintainable, and well-documented code.
• Support basic frontend development tasks using HTML, CSS, and JavaScript.
• Work with modern frontend frameworks like React.js, Angular, or Vue (good to have).

What You’ll Need

Experience:

• 1–4 years of hands-on experience in backend development.
• Exposure to full-stack development environments.
• Experience working with RESTful APIs, databases, and cloud integration is a plus.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Tools & Software Proficiency:

• Proficiency in Django, FastAPI, or Flask.
• Familiarity with PostgreSQL, MySQL, or MongoDB.
• Basic knowledge of frontend technologies: HTML, CSS, JavaScript.
• Exposure to Bootstrap or Tailwind CSS for responsive UI design.
• Good to have: experience with React, Angular, or Vue.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and Agile/Scrum methodologies is an added advantage.

Skills & Competencies:

• Strong problem-solving and debugging skills.
• Understanding of RESTful architecture and secure coding practices.
• Ability to collaborate in a cross-functional environment.
• Good verbal and written communication skills.

Automation Testers

Looking for Automation Testing experts, with at least 5 years for experience in Automation Testing with strong experience in Selenium, Java and SOAP UI.

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Experience:

·      5+ years in Selenium automation tool with Java is must with good communication skills

·      Knowledge and hands on in Automation Framework definition and creation

·      Identifying the test cases that are candidates for Automation

·      Automation Test scripting using Selenium & TestNG

·      Automation Test Execution and Test Result Analysis

·      Maintenance of test scripts

·      Hands on experience in Selenium and debugging the selenium scripts

·      Hand on experience in automating webservices using SoapUI

·      Hands on experience in configuring CI tools like Jenkins or Maven, and ANT build tool

·      Knowledge on API automation

·      Hands on experience with estimation and project management

·      Working on knowledge on Devops is added Advantange

Responsibilities include

·      Identify and define the Automation test scenarios based on the requirements

·      Automation test approach defining

·      Good scripting knowledge in Java, TestNG

·      Good knowledge about Webservices automation using SoapUI

·      Designing automation test scripts

·      Defect reporting and analysis

·      Automation execution report preparation/recommendation

·      Identify candidates for automation

·      Involve in feasibility study conducting POC

·      Maintenance of the scripts

Position Overview:

We are seeking a Node.js Developer with 1-2 years of experience to join our team. The ideal candidate should have hands-on experience in backend development, a solid understanding of JavaScript, Express.js, and familiarity with databases. You will be responsible for developing and maintaining server-side applications, collaborating with front-end teams, and ensuring optimal performance.

Key Responsibilities:

• Backend Development: Build and maintain server-side applications using Node.js and Express.js.
• API Development: Design and implement RESTful APIs to support various functionalities.
• Database Management: Work with both SQL (MySQL, PostgreSQL) and NoSQL (MongoDB) databases.
• Code Quality & Testing: Write clean, reusable, and testable code while following best practices.
• Performance Optimization: Optimize applications for speed and scalability.
• Troubleshooting & Debugging: Identify and resolve application issues to ensure smooth operations.
• Security Implementation: Apply basic security measures to protect applications and data.
• Collaboration: Work closely with front-end developers to integrate UI components with backend logic.

Required Qualifications:

• 1-2 years of experience in Node.js backend development.
• Strong proficiency in JavaScript and ES6+ concepts.
• Hands-on experience with Express.js or similar frameworks.
• Familiarity with front-end technologies (HTML, CSS, React/Angular is a plus).
• Experience working with databases (MySQL, PostgreSQL, MongoDB).
• Basic understanding of asynchronous programming and event-driven architecture.
• Experience with Git for version control.
• Knowledge of basic cloud services (AWS, Azure, or GCP is a plus).
• Understanding of Docker and containerization is an advantage.
• Good problem-solving skills and willingness to learn.

• Software Engineering
  • Design and develop highly scalable, available, reliable, secure and fault tolerant systems with minimal guidance for a market leader in the logistics industry
  • Partner with team members on functional and nonfunctional requirements and spread design philosophy, goals and improve the code quality across the team
  • Research new technologies and tools that enable building the next generation of our services
  • Provide technology leadership to the team and foster engineering excellence
• Product Delivery
  • Partner with product managers to define and execute on the feature roadmap
  • Translate business requirements into scalable and extensible design
  • Coordinate with various cross functional teams on planning and execution
  • Maintaining automated build / test / deployment environments

• Software Engineering
  • Deep knowledge of one of the programming language they have experience in
  • Proficient in OOP and Design Patterns, experience with functional programming would be a plus
  • Data modelling experience in Relational Databases
  • Ability to design and implement low latency RESTful services
• Product Delivery
  • Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
  • Well versed in working with agile methodologies which includes phases such as design, development, code review, testing and release management
  • Ability to have worked in a CI/CD environment, with hands on experience with Git or any similar source code management tools
• Product Maintenance
  • Experience troubleshooting server performance issues such as memory tuning, GC tuning, resource leaks etc
  • Continuously refactor applications to ensure high quality design