11+ Software licensing Jobs in India

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

• Strong UX Researcher Profile
• Mandatory (Experience 1) - Must have 3+ YOE hands-on UX Research / User Research for B2C Products
• Mandatory (Experience 2) - Should have hands-on experience in User Research, Persona's, User Stories, Work-Flows, and Usability Testing
• Mandatory (Experience 3) - Must have worked on both qualitative and quantitative research methodologies
• Mandatory (Portfolio) - Portfolio showcasing UX Research works for Good B2C Apps / Website / Product Companies

About Thrillophilia :

At Thrillophilia, we are building multiple digital travel brands leveraging our proficiency in ecommerce, technology, distribution and marketing. We love to start from “Zeroes”. We plan, build and scale travel marvels from scratch and are absolutely obsessed about creating the best travel experiences for our customers. Our goal is to create 100+ sizable travel brands across the globe by 2027.

Thrillophilia is one of the key brands under 53 Takeoffs umbrella. Today, 100 Million+ travelers use our brands to discover and book diverse travel experiences. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled ten-fold over the past three years. You might know us from early Thrillophilia’s days. The journey of Thrillophilia is rooted in a passion for travel, technology, and people. It began back in 2011 when the global market was still too young for online travel. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.

Awards we won at Thrillophilia -

• YourStory’s best places to work!
• ISB’s BizQuest.
• Singapore Bash’s best startup.
• London Mayor’s IE20.

About our people - Ah, let's talk a bit about the folks over at Thrillophilia, where hard work and ownership run rampant, and problem-solving is the name of the game. The team here doesn't just punch the clock and head home. They're in it to win it, do the best work of their life by taking ownership of their work and striving for excellence in everything they do.

Whether it's finding the best hidden gem in the world or developing tech solutions, there is a deep ownership and accountability and Remarkable is one word to summarize their work!

They're a fun-loving bunch, they party really hard and share a passion for travel, and they're not afraid to let loose and enjoy the journey. From backpacking through Southeast Asia to exploring the hidden corners of their own cities, these adventure seekers somehow always manage to take out time to party and travel the world.

So, if you're looking for some inspiration, just take a look at the people of Thrillophilia. They're living proof that with hard work, ownership, and a vision to solve problems at scale, anything is possible.

We are seeking a highly skilled and passionate Senior Software Developer with expertise in Ruby on Rails and React.js to join our dynamic and innovative tech team. As a Senior Software Developer, you will play a crucial role in designing, developing, and implementing high-quality software solutions that drive the success of our travel platform. You will work closely with cross-functional teams, including product development, UI/UX design, and quality assurance, to ensure seamless integration of features and deliver exceptional user experiences.

Responsibilities:

- Develop and maintain robust, scalable, and efficient web applications using Ruby on Rails and React.js.

- Collaborate with product managers, UI/UX designers, and fellow developers to understand requirements, translate them into technical solutions, and deliver high-quality software products.

- Write clean, maintainable, and well-documented code following industry best practices and coding standards.

- Conduct thorough code reviews, provide constructive feedback, and mentor junior developers to enhance team productivity and code quality.

- Optimize application performance and ensure efficient resource utilization by conducting performance testing, monitoring, and troubleshooting.

- Stay updated with the latest industry trends, tools, and technologies related to Ruby on Rails and React.js, and share knowledge with the team.

- Collaborate with the DevOps team to deploy and maintain applications in cloud-based environments.

- Contribute to the continuous improvement of development processes, tools, and methodologies.

Requirements:

- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

- Proven experience as a Senior Software Developer / Module Lead, preferably with a focus on Ruby on Rails and React.js. (At least 4+ years of experience)

- Strong expertise in Ruby on Rails and React.js, with a solid understanding of their core principles, frameworks, and ecosystem.

- Proficient in front-end development technologies such as HTML, CSS, and JavaScript.

- Experience with database systems, including SQL and NoSQL databases especially PostgresSQL.

- Familiarity with version control systems, such as Git.

- Ability to write efficient, maintainable, and testable code, with a strong emphasis on software quality and best practices.

- Strong problem-solving and analytical skills, with the ability to tackle complex technical challenges and provide innovative solutions.

- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

- Self-motivated and detail-oriented, with a passion for continuous learning and staying updated with emerging technologies.

If you are passionate about building revolutionary travel products, thrive in a collaborative and innovative environment, and are ready to take on exciting challenges, we would love to hear from you.

Apply now and embark on a transformative journey to redefine the future of travel!

Key Responsibility Areas:

Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex Web applications, operating systems, wired and wireless networks, and mobile applications/devices Delivering targeted and intelligence led security penetration testing through a robust testing methodology and process Craft and develop scripts, frameworks, tools, and the methods required for facilitating and executing sophisticated charges, emulating malicious actor behavior sought at avoiding detection Conduct security assessments on a wide variety of technologies and implementations Develop and maintain security testing plans Maintain and evolve a mature set of security penetration testing and internal Red Team processes covering all areas of technology Automate penetration and other security testing on networks, systems and applications Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk Produce actionable, threat-based, reports on security testing results Act as a source of direction, training, and guidance for less experienced staff Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators Foster and maintain relationships with key stakeholders and business partners

Required Skills:

2 to 6 years of experience in information security with web application and network penetration testing experience Fluent in common cyber security domains such as cloud security, access control, encryption, identify management, security operations, application security, penetration tests, endpoint security, vulnerability management, threat intelligence Strong understanding of OWASP top 10.

Experience or knowledge of IT security risk assessments and gap analysis In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell) Hands on experience with testing frameworks such as the PTES and OWASP Experience of functional testing, UI/UX testing and manual testing, Load, Performance testing across multiple browsers and devices Hands-on experience in designing and writing test automation scripts using test automation frameworks and knowledge on API Testing Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud

Qualification: Masters/Bachelor’s Degree

Amagi is a global leader in cloud-managed services for the Streaming TV and Broadcast TV industry. Amagi enables TV networks and content owners distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo! Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more.

Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 300+ channels with deployments in more than 40 countries. Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry. Amagi has sales offices in New York, Los Angeles and London, and operations center in New Delhi, and an innovation center in Bangalore. For more information, visit http://www.amagi.com">www.amagi.com.

JOB DESCRIPTION

Job role: UX Manager

Location: Bangalore

Role reporting into: Head of UX Strategy and Design

Does this role have direct reports?: No

Job Responsibilities:

• Own the Product design philosophy and UX strategy
• Team management and mentoring
• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management, Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX methodologies
• Knowledge of wireframing, visual design and rapid prototyping tools
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project deadlines.
• Should partner with content writers to help articulate User Guide documentation, demo video scripts etc.
• Ensure the quality of the design throughout the development cycle.

Job Requirements:

Ideally a person should have had the below experiences / possess the below abilities to succeed in this role:

• Previous experience of having managed a team
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills with experience designing web apps/ cross platform products in the consumer as well as enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products
• Should have the ability to thrive in ambiguity
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated user needs, usability issues etc
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design decisions to stakeholders
• Should be proficient in developing and documenting detailed user experience specifications

Preferred Work Experience: 8+ years , preferably with a combination of work experience in start-up environments as well as large corporates 

Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT)

Skills Required :

• Experience in React Js, Node js, Express js, MYSQL, Python
• Experience in JavaScript, HTML5, CSS3 required.
• Experience with SQL-based database engine like MySQL, Postgre, etc.
• Experience with RESTful API integration
• Experience with Node JS
• Experience with Git, GitFlow and Agile Software Development
• Familiarity with other programming languages
• Interpersonal skills to effectively work with people internally as well as working effectively with suppliers and customers
• Ability to effectively present information in team meetings and design reviews, as needed
• Ability to communicate calmly in a well thought out response, verbal and written
• Must have strong problem-solving abilities

• 5-7 years of web application and web site development with Drupal (corporate web sites, ecommerce sites, portals, mobile sites).
• 4+ years managing web application projects.
• Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
• Experience with one or more modern JavaScript frameworks (React, Angular, Vue) React preferred
• Experience writing semantic, responsive HTML.
• Experience writing object-oriented PHP.
• Experience implementing web solutions in Drupal and PHP.
• Experience with Drupal’s theme layer.
• Experience with Drupal’s module system and experience writing or extending modules.
• Experience with Drupal’s Migrate framework.
• Experience with Drupal JavaScript behaviors.
• Experience with Acquia provided tooling and development workflows for Drupal 8/9 preferred.
• Experience implementing, accessibility standards (Section 508, WCAG).
• Experience with CSS preprocessors (Sass, Less).
• Experience with version control tools (Git).

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 3-4 years of experience in DevOps.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Should have excellent analytical and troubleshooting skills.

Technical Skills

• Work with developer teams with a focus on automating build and deployment using tools such as Jenkins.
• Implement CI/CD in projects (GitLabCI preferred).
• Enable software build and deploy.
• Provisioning both day to day operations and automation using tools, e. g. Ansible, Bash.
• Write, plan, create infra as a code using Terraform.
• Monitoring, ITSM automation incident creation from alerts using licensed and open source tools.
• Manage credentials for AWS cloud servers, github repos, Atlassian Cloud services, Jenkins, OpenVPN, and the developers environment.
• Building environments for unit tests, integration tests, system tests, and acceptance tests using Jenkins.
• Create and spin off resource instances.
• Experience implementing CI/CD.
• Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc. ).
• Experience with AWS.
• Should have expert Linux and Network administration skills to troubleshoot and trace symptoms back to the root cause.
• Knowledge of application clustering / load balancing concepts and technologies.
• Demonstrated ability to think strategically about developing solution strategies, and deliver results.
• Good understanding of design of native Cloud applications Cloud application design patterns and practices in AWS.

• Work with the developer team to enhance the existing CI/CD pipeline.
• Adopt industry best practices to set up a UAT and prod environment for scalability.
• Manage the AWS resources including IAM users, access control, billing etc.
• Work with the test automation engineer to establish a CI/CD pipeline.
• Work on replication of environments easy to implement.
• Enable efficient software deployment.