11+ Software licensing Jobs in India

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

Company Description

Nirmitee.io is a pioneering tech company based in Pune, revolutionizing the Healthtech and Fintech industries with smarter and faster solutions. Specializing in product engineering and software development, we empower businesses to scale their vision through cutting-edge technology and innovative solutions. Our focus on resilience, innovation, and digital transformation ensures impactful and lasting results for our partners.

Role Description

This is a full-time on-site role for a Business Development Executive at Nirmitee.io in Pune. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management on a day-to-day basis.

Required:

• Experience: 2-4 years
• IT sales experience for IT products and services
• Handling overseas clients is required.
• Experience in using Upwork and LinkedIn is a must.

Responsibilities:

• Market Research: Conduct market research to identify potential clients and industries for business development opportunities.
• Lead Generation: Generate leads through various channels such as cold calling, email campaigns, Upwork, Linkedin, and networking events.
• Client Engagement: Build and maintain relationships with prospective clients through effective communication and follow-up to understand their needs and requirements.
• Proposal Preparation: Assist in preparing proposals, presentations, and pitches for potential clients, highlighting the company's products or services.
• Sales Support: Provide support to the sales team in identifying opportunities, preparing sales collateral, and coordinating meetings with clients.
• Pipeline Management: Manage and maintain a pipeline of leads and opportunities, tracking progress and updating CRM systems accordingly.
• Continuous Learning: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities and improve sales strategies.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• Proactive attitude with a drive to achieve targets and goals.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

iOS Developer:

1+ years of experience in iOS mobile application development

• Proficient with Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
• Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Familiarity with cloud message APIs and push notifications
• Understanding of Apple's design principles and interface guidelines
• Ensure the performance, quality, and responsiveness of applications
• Experience with offline storage, threading, and performance tuning
• Understanding of the full mobile development life cycle
• Understanding of Git

Role & Responsibilities

You will communicate with all the team members to establish a pipeline and integrate art assets, taking into account the game roadmap.

You will work closely with the game designers and artists to enable the designers and artists to express their creativity within the game.

You will assist your project lead by providing regular feedback on implementation issues and possible improvements to game design.

You will actively suggest and implement the best solutions in the development process and in the game systems. Also, you will address bugs and other technical issues identified for subsequent release.

You will be responsible for technical documentation.

Requirements

At least 1 year of experience with Mobile/Unity3D platform and ecosystem.

Excellent knowledge of programming languages such as C++, C#, React.JS , JAVASCRIPT or Java.

Good knowledge of computer science fundamentals & concepts.

A natural flair for writing well-structured, optimal, and maintainable quality code.

Basic understanding of programming best practices.

Experience on Unity UI and animations.

Exp with Android & iOS game development

Good communication skills.

Familiarity with build systems.

Knowledge of using version control systems like Git.

Experience using debugging and profiling tools.

Passionate about games, especially in playing mobile games.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.
• Must have completed at least 3 month course.
• Should be an Analytical thinker and Self Motivator

Hiring:
PHP / Laravel Developer with 1 year experience in PHP / Laravel / Wordpress language

Perks:
No salary bar for the right candidate

Flexible and Friendly work environment.

Health / Medical Insurance

Enthusiastic team of developers

Supportive leadership

Opportunity to showcase your creativity

Employee overall development programs and Activities regularly

Our client is India's first one-stop-shop for corporate benefits. They create mutually rewarding relationships between employers and businesses by managing corporate discounts. They enable organizations to incentivize their employees beyond just salary by providing benefits related to Travel, Entertainment, Dining, Education, Shopping and many more spheres of life.

Founded in 2014, this Gurugram based employee rewards platform is led by young founders who are UCLA alumni with experience in companies like Microsoft US, Oracle, Symantec, Amazon, and Reliance. They've partnered with over 10000+ brands across dining, shopping, entertainment, wellness and many more providing exclusive employee discounts, brands like CCD, Samsung, Lifestyle, Flipkart, PVR Cinemas, Zoomcar, OYO, Lifestyle, Mother's Pride, Max Healthcare and more. Our client is leading the $2 billion rewards market in India with 250+ corporate clients including giants like Concentrix, EY, DXC and Mphasis, and they've raised $2 million to date from prominent VCs like GrowX Ventures, Sprout Ventures, and Axilor Ventures.

As a Software Engineer - VP Front End, you will be building world-class websites using JS frameworks.

What you will do:

• Creating modern flat UI.
• Development of the front-end of our application and our public websites.
• Testing the website to ensure it is working.
• Taking ownership of the code your write & features you build.
• Pioneering product ideas, participating in the design and implementing them.
• Strengthening and improving the architecture of our front-end.
• Strengthening and improving development and releasing processes within the team.
• Collaborating with the team and communicate effectively.

What you need to have:

Experience: 2 to 7 years