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Job Profile: ERP Implementation & Support Executive

Industry Type: IT Software

Job Location: Indore MP

Experience:2-4 yrs.

Job Type: Full Time

Responsibilities

• The ERP Implementation Professional will work closely with ERP team members as well as end users to provide functional support and training of business processes enabled by ERP in the respective modules.
• ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.
• Provide ERP support by resolving customer queries via phone, email, remotely or at client-side location.
• Responsible to communicate with Customer ERP core team, implementation team, Technical consultant and his Manager.
• To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training
• To configure, deploy and manage the ERP system and the backend database system
• Extensively travel to client end for software implementation and training purpose.

Desired Candidate Profile

·     Any Graduate/Post Graduate with -3 yrs. experience of working with ERP Softwares for Manufacturing Industry

·     Minimum 1+ year working experience in Software implementation and Support

·     Strong knowledge of PLSQL is required

·     Ability to solve complex business issues and having excellent communication and presentation skills

·     Functional knowledge of ERP Modules and Processes

Preferred

• Prior experience in implementation and support of Manufacturing ERP Solution would be preferable

Title:- Jira Consultant

Location:- Indore/Bangalore/Pune/Gurgaon

Contract Duration: 6-12 months 

Job Description

Understand our business and advise on the best way to use JIRA

Help implement governance of our JIRA usage

Ensure JIRA projects are standardised for development teams

Document our usage of JIRA

Create training material for new hires

SME on workflow, plugins and all JIRA functionality

Consult with teams on how to use JIRA effectively – PMO, PLM Team, Solution Team, Leadership, Business Analysts, Tribe Leads, etc

Setup and maintain reports

Advise on best practices for maintaining JIRA.

Experience required

Experience of designing and managing large scale JIRA deployments in software development environments using agile.