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- Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions
- Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
- Validation rules, Reports, Workflow, Process Builder as per business requirements
- Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
- Partner with Product Development to resolve customer reported bugs.
- Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
- Meet individual performance goals, including weekly and/or annual efficiency goals.
- Should have good communication skill.
- Experience Level – 5-6 years in similar profile.
- Team player willing to collaborate throughout all phases of development, testing and deployment
- Ability to solve problems and meet the deadlines within minimal supervision
- Excellent analytical skills
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
a global provider of Business Process Management company
Project Manager – Team Lead (Appian System Analyst)
About the position:-
The Manager will be working in Intelligent Automation domain in a techno functional role and develop proprietary solutions on Appian BPM, IBM BPM, Java and RPA platforms. This Position will be required to work extensively with Audit business Teams for developing solutions using Appian BPM, Java and RPA platforms. Candidate should be able to work as an individual contributor as well as in leading the team on various technology aspect from programming and development point of view.
Broadly, the key responsibilities are:
- Design, Development, Architecture, Implementation and Support on end to end Business applications with Appian BPM platform.
- Adept to leading technologies preferably in BPM and RPA Domain.
- Collaborating with Business teams for process discussions and working closely with IT team for infrastructure and deployment.
Roles and responsibilities:
The Manager will be predominantly responsible to:
- Extensively involve at all phase of Technical planning & requirements gathering.
- Work with business and technology teams to analyze and assess automation feasibility.
- Manage Projects end-to-end using relevant development framework either SDLC or Agile.
- Lead team of Appian developers and making sure development is moving
- Ensure quality of development by closely working with developers and testing team..
- Work closely with IT technology and infrastructure team.
- Able to support and drive change management of existing processes as per new requirements using a structured change control process.
- Work with project leads on technology platform related issues and provide plausible suggestion for improvements.
- Ensure the work is performed with high quality and completed within agreed turnaround time.
- Strong experience in Developing Web services and exposure to Enterprise application integration.
- Timely raise any issues identified to the Managers so that the quality and turnaround time are not impacted
- Plan and organize the work in such a way that the Quality and efficiency are not impacted on the deliverables
- Lead / participate in firm's strategic initiatives and corporate social responsibility programs
Essential skills:-
Education and Experience Requirements:
- B.E or B. Tech with IT/Computer Science/ related specialization.
- 10+ year of post qualification experience last 5 years need to be on Appian.
- Strong knowledge on BPM and having worked on any other BPM product is definite plus.
- Strong knowledge of Appian BPM and IBM BPM.
- Good knowledge on Software applications, SQL, Python, JAVA/J2EE programming and C++
- Good understanding on BPM Fundamentals, Architecture Components, Technical Features as design feature, configuration in Appian etc.
- Well versed with AGILE and SDLC based development approach.
- Expertise on Process Design documents & Technical Design documents