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Software implementation Jobs in Mumbai

3+ Software implementation Jobs in Mumbai | Software implementation Job openings in Mumbai

Apply to 3+ Software implementation Jobs in Mumbai on CutShort.io. Explore the latest Software implementation Job opportunities across top companies like Google, Amazon & Adobe.

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Torero Softwares Limited

at Torero Softwares Limited

2 candid answers
Simran Jain
Posted by Simran Jain
Mumbai, Navi Mumbai
0 - 6 yrs
₹1L - ₹2.4L / yr
Customer Service
Accounting
GST
Communication Skills
Issue resolution
+21 more

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai

Company: Torero Softwares Ltd

Timings: Monday to Saturday, 10:00 AM – 7:00 PM


About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.


What You’ll Do

  • Answer client calls and solve software-related queries.
  • Guide clients on billing, accounting, and GST features.
  • Provide online support and training when needed.
  • Keep clients happy with clear and friendly communication.


Who We’re Looking For

  • Commerce Graduate (Freshers with accounting knowledge are welcome), or
  • 12th Pass (Commerce) with 6+ months customer support experience.
  • Basic knowledge of accounting and GST.
  • Good communication and problem-solving skills.
  • Comfortable handling client systems online.


Why Work With Us

  • Join a growing healthcare software company.
  • Learn software support and client management hands-on.
  • Friendly team with opportunities for career growth.


Apply Now

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Mumbai
0 - 6 yrs
₹1.8L - ₹2.4L / yr
Customer Support
Accounting
GST
Taxation
Communication Skills
+20 more

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai

Company: OneSpider Technologies LLP

Timings: Monday to Saturday, 10:00 AM – 7:00 PM


About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.


What You’ll Do

  • Answer client calls and solve software-related queries.
  • Guide clients on billing, accounting, and GST features.
  • Provide online support and training when needed.
  • Keep clients happy with clear and friendly communication.


Who We’re Looking For

  • Commerce Graduate (Freshers with accounting knowledge are welcome), or
  • 12th Pass (Commerce) with 6+ months customer support experience.
  • Basic knowledge of accounting and GST.
  • Good communication and problem-solving skills.
  • Comfortable handling client systems online.


Why Work With Us

  • Join a growing healthcare software company.
  • Learn software support and client management hands-on.
  • Friendly team with opportunities for career growth.


Apply Now

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MTAP Technologies
Trisha Karmakar
Posted by Trisha Karmakar
Mumbai
4 - 7 yrs
₹5L - ₹10L / yr
Software implementation
Customer Service
Customer Relationship Management (CRM)
Customer Success
Field operations
+4 more

Roles & Responsibilities: 

  • Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
  • Act as single point contact for all client queries. 
  • Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
  • Managing the entire show of Account Management and supporting clients.
  • Owning the long term as well as the short-term growth strategy of the account(s).
  • Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
  • Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
  • Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
  • Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
  • Understand client needs and address within defined TAT 


Knowledge & Experience: 

  • Bachelor's degree and demonstrated prior Account/Service Management experience.
  • Information Technology experience 
  • Strong written and oral communication skills. 
  • Strong Microsoft Office skills (Excel, PowerPoint ) 
  • Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
  • Understand technical risks and supportability parameters 
  • Strong decision-making skills. 
  • The ability to analyse, think innovatively, adapt and drive new best practices.
  • The ability to farm the account through relationship management.


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