5+ Software implementation Jobs in Mumbai | Software implementation Job openings in Mumbai

What You’ll Be Doing

·      Analyse customer business requirements (as outlined in BBP and supporting documentation) and translate them into a Trezix system configuration map.

·      Maintain up-to-date knowledge of all functionalities within the Trezix EXIM Suite (Import & Export modules).

·      Understand and interpret customer requirements in the context of import/export regulations.

·      Configure key functionalities within the Trezix platform based on detailed business process flows.

·      Demonstrate strong understanding of Purchase-to-Pay (Import) and Sales Order-to-Invoice (Export) processes.

·      Familiarity with EXIM documentation including Shipping Bill, Bill of Entry, Bill of Lading, Commercial Invoice, Packing List, etc.

·      Understand the EXIM ecosystem, including stakeholders such as CHAs, Freight Forwarders, and Logistics providers.

·      Manage data flows, process flows, and data types across systems – from ERP to Trezix and other third-party systems.

·      Configure system interfaces and middleware services for seamless data exchange between systems.

·      Design, configure, and troubleshoot APIs for inter-system communication.

·      Define user roles and authorization profiles to manage access control across functionalities.

·      Ensure compliance with application security protocols, including encrypted data transfer across systems.

·      Configure and deploy third-party API security integrations (e.g., Multi-factor Authentication).

·      Define and prepare sample datasets for process configuration and validation.

·      Conduct customer workshops, showcasing configured solutions and interacting with process owners.

·      Explain EXIM functional logic, duty computation, and system-calculated values to customer teams.

·      Document system configurations, functional specifications, and technical setups using standard templates.

·      Support and coordinate User Acceptance Testing (UAT) with the customer core team.

·      Assist project management in preparing the production environment for Go-Live.

·      Own and execute the migration of configuration objects, interfaces, and customer-specific developments to production.

·      Conduct end-user training sessions and respond to queries during training and Go-Live support.

·      Develop end-user documentation and training materials to support adoption.

·      Provide hands-on support during Go-Live and Hypercare phases, guiding users through system transactions.

·      Troubleshoot functional and technical issues, coordinate with the development team for resolutions.

·      Identify and escalate security or technical issues to appropriate stakeholders for resolution.

What You Bring to the Table

ü Graduate / Postgraduate with relevant industry certifications.

ü A minimum of 5-8 years of experience in the Import-Export industry, with a proven track record in software implementation.

ü In-depth knowledge of Export, Import industry standards and regulations.

ü Advanced SAP experience (SD, MM, FI, Basis, ABAP) will be an advantage.

ü Proven ability to manage multiple complex projects and client engagements simultaneously.

ü Proficiency in creating comprehensive project plans using charts or similar tools.

ü The job may require occasional travel to client sites for consultations and project-related activities.

Customer Support Executive – Software + Accounting / GST

Company: Torero Softwares Ltd.

Location: Lower Parel East, Mumbai

Timing: Mon–Sat | 10 AM – 7 PM

Work Mode: On-site

About the Role

Support customers who already use our business software.

Help them with: software usage, accounting entries, billing, GST queries & remote troubleshooting (AnyDesk / UltraViewer).

👉 Not a BPO job — this is functional + technical support.

What You Will Do

• Take customer calls & resolve software/accounting/GST issues
• Access customer systems remotely & troubleshoot
• Guide users step-by-step
• Log issues & ensure complete resolution

Who Should Apply

✔ Basic accounting & GST knowledge

✔ Good communication skills

✔ Ability to troubleshoot on computer

✔ Experience with any accounting software (Plus)

✔ Freshers with accounting knowledge are welcome

Why Join Us?

• Learn software + accounting + GST support
• Stable role with growth opportunities
• Training provided

Apply Now - Interested candidates may apply through the job portal or send their resume.

Keywords: Customer Support, Software Support, Accounting Support, GST Support, Billing Software, Remote Support, AnyDesk.

Sales Executive / Telecaller – ERP Software (Inside Sales)

Company: Torero Softwares Ltd

Location: Lower Parel (East), Mumbai – 10-minute walk from the station

Job Type: Full-time, Office-based

Working Days: Monday to Saturday | 10:00 AM – 7:00 PM

Education: Minimum 12th Pass (Graduate preferred)

Experience: Minimum 1 year in Sales, Telecalling, or Business Development

About Torero Softwares Ltd

Torero Softwares Ltd is a fast-growing technology company specializing in ERP, CRM, and business software solutions for MSMEs and enterprises.

We are expanding our Inside Sales Team and looking for confident, result-driven professionals who enjoy interacting with clients and promoting digital business solutions.

Key Responsibilities

• Make outbound calls to prospective and existing clients
• Promote ERP software, mobile apps, and related add-on services
• Generate leads, schedule software demos, and follow up for conversions
• Maintain lead data and client records using CRM tools
• Collect and report client feedback to the management team

Skills and Requirements

• Excellent communication skills in Hindi and English
• Minimum 1 year of experience in telecalling, inside sales, or business development
• Confident, persuasive, and target-oriented
• Basic computer knowledge and ability to use CRM or lead management tools

Preferred Qualifications

• Background in Commerce, Marketing, or Sales
• Prior experience in Software / ERP / B2B Sales
• Familiarity with tools like AnyDesk and TeamViewer

Benefits

• Fixed salary plus performance-based incentives
• Full product and process training provided
• Friendly, growth-oriented work culture
• Career advancement opportunities within the organization

How to Apply

If you are confident on calls, enjoy interacting with clients, and want to grow your career in software sales, apply now and join the dynamic team at Torero Softwares Ltd.

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: Torero Softwares Ltd

Timings: Monday to Saturday, 10:00 AM – 7:00 PM

About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.

What You’ll Do

• Answer client calls and solve software-related queries.
• Guide clients on billing, accounting, and GST features.
• Provide online support and training when needed.
• Keep clients happy with clear and friendly communication.

Who We’re Looking For

• Commerce Graduate (Freshers with accounting knowledge are welcome), or
• 12th Pass (Commerce) with 6+ months customer support experience.
• Basic knowledge of accounting and GST.
• Good communication and problem-solving skills.
• Comfortable handling client systems online.

Why Work With Us

• Join a growing healthcare software company.
• Learn software support and client management hands-on.
• Friendly team with opportunities for career growth.

Apply Now

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.