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Software implementation Jobs in Mumbai

3+ Software implementation Jobs in Mumbai | Software implementation Job openings in Mumbai

Apply to 3+ Software implementation Jobs in Mumbai on CutShort.io. Explore the latest Software implementation Job opportunities across top companies like Google, Amazon & Adobe.

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Mumbai, Navi Mumbai
0 - 6 yrs
₹2L - ₹2.5L / yr
Customer Support
Accounting
Customer Service
Client Servicing
Problem solving
+52 more

Job Title: Customer Support Executive


Location: On-site – Lower Parel, Mumbai (10 Mins Walking From Station)

Company: OneSpider Technologies LLP

Timings: Mon–Sat, 10:00 AM – 7:00 PM


Role Overview:

We are hiring for Customer Support Executive role to assist clients using our software. This role involves handling inbound support calls, resolving queries related to software usage, billing, accounting, and GST via phone and remote tools (AnyDesk / UltraViewer).


Key Responsibilities:

  • Handle client calls and resolve software-related queries
  • Support clients with accounting, GST, and billing features
  • Use AnyDesk / UltraViewer for remote troubleshooting
  • Coordinate with internal teams when needed


Requirements:

  • Min. 6 months of experience in customer support
  • Commerce graduate preferred (B.Com or equivalent)
  • Knowledge of accounting & basic GST
  • Familiarity with AnyDesk / UltraViewer
  • Strong problem-solving and communication skills


Why Join Us?


  • Work with a leading healthcare software company
  • Gain real-world experience in software and accounting support
  • Friendly team and growth opportunities


Apply Now !


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Torero Softwares Limited

at Torero Softwares Limited

2 candid answers
Simran Jain
Posted by Simran Jain
Mumbai, Navi Mumbai
0 - 6 yrs
₹1L - ₹2.5L / yr
Accounting
GST
Problem solving
Communication Skills
Customer Support
+18 more

Job Title: Customer Support Executive


Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site)

Job Type: Full-time

Experience: 0 to 2 years


Job Description:

We’re hiring a Customer Support Executive to assist users of our Medica Software. You will help clients solve basic queries related to software, accounting, and GST, and guide them through simple training sessions.


Responsibilities:

  • Handle customer queries (via call or remote tools like AnyDesk/TeamViewer)
  • Provide training to new users on Medica Software
  • Troubleshoot basic software, accounting, and GST-related issues
  • Work closely with the technical team for issue resolution


Requirements:

  • Commerce graduate preferred (freshers welcome)
  • 12th pass candidates with support experience can also apply
  • Good communication and problem-solving skills
  • Basic knowledge of accounting and GST
  • Comfortable using remote support tools like AnyDesk or TeamViewer


Working Hours:

  • Monday to Saturday – 10:00 AM to 7:00 PM
  • Work from office – Lower Parel East, Mumbai


Perks:

  • Learning opportunities in accounting and ERP software
  • Supportive team and growth-focused environment


Apply now to join a growing tech company helping businesses with simple and powerful ERP tools!

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MTAP Technologies
Trisha Karmakar
Posted by Trisha Karmakar
Mumbai
4 - 7 yrs
₹5L - ₹10L / yr
Software implementation
Customer Service
Customer Relationship Management (CRM)
Customer Success
Field operations
+4 more

Roles & Responsibilities: 

  • Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
  • Act as single point contact for all client queries. 
  • Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
  • Managing the entire show of Account Management and supporting clients.
  • Owning the long term as well as the short-term growth strategy of the account(s).
  • Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
  • Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
  • Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
  • Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
  • Understand client needs and address within defined TAT 


Knowledge & Experience: 

  • Bachelor's degree and demonstrated prior Account/Service Management experience.
  • Information Technology experience 
  • Strong written and oral communication skills. 
  • Strong Microsoft Office skills (Excel, PowerPoint ) 
  • Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
  • Understand technical risks and supportability parameters 
  • Strong decision-making skills. 
  • The ability to analyse, think innovatively, adapt and drive new best practices.
  • The ability to farm the account through relationship management.


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