11+ Software implementation Jobs in Chennai | Software implementation Job openings in Chennai

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible

Basic Qualifications :

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, JavaScript, etc.

● Server-side development experience mainly in JAVA, (Python and NodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS, or jQuery, etc., is good to have.

● Passion for software engineering and following the best coding concepts.

● Good to great problem solving and communication skills.

Nice to have Qualifications :

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

About Poshmark

Poshmark is a leading fashion resale marketplace powered by a vibrant, highly engaged community of buyers and sellers and real-time social experiences. Designed to make online selling fun, more social and easier than ever, Poshmark empowers its sellers to turn their closet into a thriving business and share their style with the world. Since its founding in 2011, Poshmark has grown its community to over 130 million users and generated over $10 billion in GMV, helping sellers realize billions in earnings, delighting buyers with deals and one-of-a-kind items, and building a more sustainable future for fashion. For more information, please visit www.poshmark.com, and for company news, visit newsroom.poshmark.com.

About the role

We are looking for a Lead Software Development Engineer In Test (Lead SDET) who will define, design, and drive the automation and quality engineering strategy across Poshmark. You will take a hands-on leadership role in building scalable test automation frameworks and infrastructure while partnering closely with Engineering, Product, and QA Engineering teams.

You will have a significant impact on the quality of Poshmark’s growing products and services by creating the next generation of tools and frameworks that enable faster development, better testability, and higher confidence releases. You will influence software design, promote strong engineering practices.

Responsibilities

• Test Harnesses and Infrastructure: Design, implement, and maintain scalable test harnesses and testing infrastructure for web, mobile (iOS & Android), and APIs. Own the long-term architecture and evolution of automation frameworks. Leverages AI-assisted tools to improve test design, increase automation coverage, and reduce manual effort across web, mobile, and API testing.
• Automation Framework Leadership: Lead the design, enhancement, and optimization of automation frameworks using tools such as Selenium, Appium, Postman, and AI-driven solutions. Ensure frameworks are reliable, maintainable, and scalable, while establishing and enforcing strong coding and testing standards through regular code reviews.
• Product Quality and Engineering Partnership: Actively monitor product development and usage to identify quality gaps and risks. Partner with developers to improve testability, prevent defects, and integrate testing early in the development lifecycle. Embed automation into CI/CD pipelines to enable continuous testing and rapid feedback
• Metrics, Reporting, and Continuous Improvement: Define and track quality metrics such as automation coverage, defect trends, and execution stability. Create automated reporting solutions to support data-driven quality decisions. Continuously improve testing processes, tools, and workflows across teams
• Leadership and Mentorship: Mentor and guide the team on automation best practices and framework design, while translating complex initiatives into clear, actionable goals that enable effective execution.

6-Month Accomplishments

• Stabilize and enhance existing automation frameworks to improve reliability and execution consistency
• Uses AI-driven insights to continuously optimize test coverage, execution efficiency, and defect detection effectiveness.
• Collaborate with development teams to add new capabilities to the automation framework
• Ensure regular, stable execution of regression tests across multiple platforms
• Identify and resolve high-impact quality issues early in the development cycle

12+ Month Accomplishments

• Establish a scalable, future-ready automation architecture deeply integrated with CI/CD pipelines
• Guide the team in adopting AI-assisted testing practices that complement existing automation frameworks and quality processes.
• Lead efforts to optimize test execution time through parallelization and smarter automation strategies
• Mentor and grow a high-performing automation team with clear technical standards
• Drive measurable improvements in product quality and reduction of production defects

Qualifications

• 7+ years of experience in software testing with a strong focus on test automation
• 4+ years of hands-on programming experience using languages such as Python or Java
• Proven experience designing and scaling automation systems for web, mobile, and APIs
• Strong expertise with frameworks and tools such as Appium, Selenium, WebDriver, and CI/CD systems
• Experience across all phases of automation including GUI and integration.
• Hands-on experience with Jira, Confluence, GitHub, Unix commands, and Jenkins
• Excellent communication, problem-solving, and technical leadership skills

Position: HubSpot CRM Implementation Associate

Experience: 0–1 year (Freshers encouraged to apply)

Education: B.Sc Maths / B.Sc Physics / B.Sc Statistics / BA English, BE Engineering (All), B.Sc Computer Science

Location: Chennai

🔎 About the Role

We are hiring enthusiastic freshers who are passionate about business processes, CRM systems, automation, and client communication.

As a HubSpot CRM Implementation Associate, you will work on configuring Sales Hub, Service Hub, and Marketing Hub, and communicate directly with international clients.

⚠️ Mandatory Requirement

✔ Strict English Communication Skills

Candidates must have:

• Excellent spoken English (daily calls with USA, Australia & Europe clients)
• Strong written English (emails, documentation, chat communication)
• Clear reading & comprehension skills (process docs, client notes, technical content)

This is a client-facing role, and effective communication is non-negotiable.

🎯 Key Responsibilities

HubSpot CRM Setup & Configuration

• Implement HubSpot Sales Hub, Service Hub, and Marketing Hub
• Configure pipelines, workflows, custom properties, dashboards & automation

Automation & Process Mapping

• Understand client business processes and convert them into HubSpot workflows
• Set up automation for lead management, sales stages, and service processes

Data Handling & Reporting

• Assist with CRM data imports, cleaning, and validation
• Build performance reports (sales, service & marketing metrics)

Client Communication & Documentation

• Join daily/weekly client calls with US/EU/Australia teams
• Document requirements, implementation notes, and internal knowledge base
• Provide support and troubleshoot CRM issues
• 
  

🧠 Skills We Are Looking For

Technical & Analytical

• Logical and structured thinking
• Interest in CRM systems, automation, and process workflows
• Basic Excel/Sheets knowledge

Communication & Business Understanding

• Fluent English speaking, writing & reading – MANDATORY
• Ability to understand business workflows (Sales, Service, Marketing)
• Good client-handling attitude and professionalism

Bonus (Not mandatory)

• Basic knowledge of APIs or integrations
• Exposure to SaaS tools

🚀 Why Join Us?

• Full training on HubSpot CRM
• Work with international clients
• Career growth into:
• HubSpot Specialist
• CRM Consultant
• Business Analyst
• Automation Specialist

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      10-15 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in Clinical Practice / Research

·      Exposure to mental health training and created content or training on Mental Health for Adult

·      Experience of having previously worked in organized group is desirable

Responsibilities

• Assist in daily administrative tasks, such as copying, filing, and scanning documents
• Manage and maintain executives' schedules, appointments, and travel arrangements
• Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Maintain office supplies and equipment by monitoring inventory and placing orders as needed
• Assist in the preparation of reports, presentations, and other documents
• Schedule and coordinate office events, including meetings, training sessions, and conferences
• Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space

Qualifications

• Proven experience as an administrative assistant or similar role
• Excellent organizational and time management skills
• Excellent Communication skills
• Experience in computer proficiency and Microsoft office suite
• Ability to multitask and prioritize tasks
• Attention to detail and problem-solving skills
• Discretion and confidentiality

Graduate/Post Graduate/MBA with 1 year of experience from BFSI

Work Experience 1+ Years of Sales experience,

Preference to NISM Certified candidates with experience in new client acquisition

Critical Skills Required

Relationship Management

Influencing Skills

Technical - Product Knowledge

Presentation skills

Interpersonal skills 

Effective Communication 

Result oriented with proper adherence to compliance

Negotiation skills

This is Sindhu representing Allegis Group - An US based $12 billion Staffing and Recruiting Company providing Human capital and work force management solutions to over 6000 customers globally including 90% of Fortune 500 firms. Our offering includes Strategic Resource Program (SRP), Managed Services (MSP), Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.

We are currently hiring for our Ecommerce based company in Chennai, India.

Role: CAR Functional Support

Req Experience: 4-8 Yrs

Rotational Shift (24*7)

Your Responsibilities:

• You will play the role of a functional consultant and support applications in your area of responsibility i.e, Retail – SAP CAR
• You will contribute to the success of the implementation by applying knowledge in the areas of:
  • POSDTA
  • POS Interfaces with CAR
  • CAR Inbound and Outbound Interfaces
  • Merchandising Planning for Retail (MPR)
  • Omnichannel Article Availability (OAA)
  • On-Shelf Availability (OSA)
  • SLT Data Setup between CAR and ECC
• You will co-ordinate with multiple teams for the Failure of Jobs, IDOC and Transaction. In case of any issue related to mismatch of Transaction between system (POS/ CAR/ERP) investigate and analyze the root cause of the issue. If required work with Development team for any bug fix in the system.              

Thanks and Regards

Sindhupriya Y

Recruitment Sourcing Specialist

RPO Delivery