11+ Software implementation Jobs in Chennai | Software implementation Job openings in Chennai

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible

We are seeking a skilled Full Stack (FSE) Developer with expertise in Java, Spring Boot development to join our dynamic team. In this role, you will be responsible for development of critical banking application across various business domains. You will collaborate closely with cross-functional teams to ensure high-quality solutions are developed, maintained, and continuously improved.

Responsibilities:

Development of business-critical banking applications.

Develop new features for banking applications using FSE technologies.

Ensure code quality through proper testing, reviews, and adherence to coding standards.

Collaborate with design, backend, and other teams to deliver seamless user experiences.

Troubleshoot, debug, and optimize performance issues.

Participate in agile development processes and contribute to continuous improvement initiatives.

Requirements:

Bachelors/Masters degree in computer science, Software Engineering, or a related field.

4 – 6 years of relevant experience in application development.

Solid experience in:

Java, Spring Boot.

APIs / REST.

Kubernetes / OpenShift. 

Azure DevOps.

JMS, Message Queues.

Nice to have knowledge in: 

Quarkus.

Apache Camel.

Soft skills / Personality:

Excellent English communication skills / proactive communication.

Candidate needs to have Self-dependent working style.

Candidate needs to have problem solving skills (Strong analytical skills to identify and solve complex issues).

Candidate needs to show high Adaptability (Flexibility in adjusting to different working environments and practices).

Candidate needs to be quick in Critical thinking (Evaluating information and making informed decisions).

Candidate needs to have Team collaboration (Ability to work collaboratively with a distributed team) character.

Candidate needs to have Cultural awareness ability.

Candidate needs to be Initiative (Proactively seeking solutions and improvements).

Good to have knowledge about Co Banking systems.

Good to have Banking domain knowledge.

Experience in customer facing is an advantage.

Skills & Requirements

Java, Spring Boot, APIs/REST, Kubernetes, OpenShift, Azure DevOps, JMS, Message Queues, Quarkus, Apache Camel, Excellent English communication, Proactive communication, Self-dependent working, Problem-solving, Analytical skills, Adaptability, Critical thinking, Team collaboration, Cultural awareness, Initiative, Co-banking systems knowledge, Banking domain knowledge, Customer-facing experience.

We like to keep our job descriptions super simple, so please spend 3 minutes reading this.

Details about the job. You will ...

• Work very closely with the Head of Engineering and the CEO directly
• Own major parts of our tech stack (Node.js/React.js) and your job will be focused primarily on backend (Node/SQL/MQs etc.), but with some front-end JS work (React) as needed
• Design, code, and deliver top-quality software that performs beautifully at scale
• Take ownership for your job and treat it like it is your baby
• This job is based in Chennai (NOT Remote). But we have a lot of flexibility for when life situations require you to work from home
• We are only a 40 person company (by choice) - so you will get amazing ownership!

A Bit About You.

• Really strong in Javascript especially in Node.js with at least 5 years of experience - if you are genuinely not super strong, please do not apply as you will find our interviews challenging and it might be a waste of your time
• Also has React.js experience so that you can support the front-end work as needed
• A strong Engineer who LIKES building software - not just someone who knows the frameworks and can code
• We don't care about college degrees or if you are self taught - we only care that you're exceptional in your work and can be professional
• Must have strong communication skills
• Must be organized, and deliver their own work within deadlines, professionally
• Strong sense of ownership and take pride in your work.

What Will We Do For You?

• Office next to the beach
• "Sports team with a heart" mentality. Even though we work hard, we take care of our people.
• Free breakfast and snacks every day
• Non-hierarchical work environment
• Macbook Pro, free swag etc. of course!
• Huge potential for career growth - the limiting factor will be just your commitment and ambition.

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-12 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in clinical work, very good excel, analytical and writing skills

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

HCM Program Manager

Experience- 10-15 years

Locations- Bangalore & Chennai

• Deep functional knowledge (especially in HCM core modules including the above mentioned three modules) having done 4-6 implementations across industries,  
• Understands best practices and can lead solutioning,
• has good understanding of the tech involved,
• Speaks the HR lingo and can build confidence and trust among HR managers/CHRO
• Excellent communicator and leader
• 12-15 years of relevant experience with at least 6 in HCM implementation. Domain experience in HR function can be an advantage if in multinational organizations in any industry, or in evolved IT services companies 

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

You should apply if you have —

1. 3 - 5 years of technical experience (you can count internships & freelance work towards this).
2. Proficiency in React (especially Hooks) and Typescript; experience in Node.js is nice to have.
3. Experience in profiling apps for performance.
4. A track record of writing accessible and detailed version-control commits, documentation and code reviews.
5. A strong ability to write clean, scalable, self-documenting & highly-testable code.
6. Very good problem-solving skills.

You'll be helping us with some of these challenges —

1. How do we keep building more features while keeping the code clean, as small as possible and highly performant?
2. How do we build a strong testing-first delivery cycle so we can ship code with greater confidence?

We're problem-solvers at heart, and we value data-driven decision-making. We believe in high-quality execution, crafting great user experiences, honest & transparent communication and enabling our people to thrive and be the best version of themselves.

The early engineering + product team includes folks from https://home.lynk.co.in/" target="_blank">Lynk,Zoho and https://www.kilobytetech.com/" target="_blank">Kilobyte, and we're hoping to build one of the best teams in the city; kind & compassionate, diverse and smart — one you can be proud for being a part of.

We're all generalists and prefer picking the right tool for the job. That said, we do use a lot of new & exciting technology.

Backend

• Golang for most services and Node.js (https://koajs.com/" target="_blank">Koa, https://github.com/lukeed/polka#polka" target="_blank">Polka) for a few
• gRPC for inter-service communication
• PostgreSQL

Frontend

• 100% TypeScript
• React v17 & https://nextjs.org/" target="_blank">Next.js v10
• https://github.com/pmndrs/zustand#readme" target="_blank">Zustand
• https://chakra-ui.com/" target="_blank">Chakra-UI
• https://www.framer.com/motion/" target="_blank">Framer Motion
• https://storybook.js.org/" target="_blank">Storybook
• https://maizzle.com/" target="_blank">Maizzle

Infra

• AWS (with extensive use of RDS, S3, ECS, SQS, SES & CloudWatch)
• Gitlab for version-control and CI/CD
• All apps built and shipped as Docker images
• Kubernetes for container orchestration
• https://www.honeybadger.io/" target="_blank">Honeybadger for error analytics & uptime monitoring

Greetings from Codemantra!

We are hiring Associate product manager with 2 to 6 years of experience & below skill sets.

* Create and manage product strategies, roadmaps, project plans and product specifications.

* Collaborate with marketing and engineering on product development during the discovery
phase to assess value, usability and feasibility of product features.

"Own" the product's user experience and feature set and act as the product evangelist to build
awareness within the organization.

* Performing A/B tests and working with UX and Visual Design teams in developing and
optimising the desktop & website user experience.

*Identifying opportunities for revenue growth, with marketing and business teams to understand
requirement of new products/features/services from the users.

*Build product prototypes and mock-ups -Prioritize and create detailed product specifications to
be used in written specifications, business rules, flows and use cases, as well as user-
experience (UE) generated deliverables such as prototypes, wireframes and design and copy
documents.

*Experience designing and building great user experiences on both the web and mobile devices.

* At least 2 years experience as a program or product manager successfully in multiple products.

* Strong understanding of all aspects of the product development lifecycle, including product
strategy development, requirements definition, UE design, engineering, QA and launch.

* Passion for great user experience and design.

* Experience with SaaS product design and delivery is preferred.

* Strong communication skills.

* Being a team player.