Sales Head

• Back office administration and support personnel
• Good organizational skills
• These tasks may include, proofreading, providing support service to the team, data entry
• Multitasking & Clerical work

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

Profile Overview:

iOS Developer at TravClan is a key role which ensures delivering the best experience to our customers on iOS. The engineers in the iOS team will be part of the Mobile Team. The team has built highly rated Android and iOS app and is used by thousands of Travel Entrepreneurs in India. This role will involve immense learning of Travel Technology and Ecommerce concepts providing amazing growth opportunities while working with some of the best engineers in the industry. Some of the Product capabilities include Flight bookings, Holiday Bookings, Hotel Bookings, Visa, Wallet, SaaS Website Builder, Marketing Material Builder, News.

Growth Prospects:    

• Annual CTC - ₹8 to 15 LPA
• ESOPs + promotions + aggressive growth prospects (read further) !
• Fast Appraisal -  Despite Covid, we had appraisals in 6 months in Jan & July 2020 
• Aggressive Hikes - In May'21 & Jan'22, Average Hike was 35% & 30% respectively  

What’s on Offer:

• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS, Flutter
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• Super passionate team with deep conviction which has stayed together during covid.
• Build world class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast paced environment.
• Great Culture -> No hierarchy / politics nonsense guaranteed!

Our founding team: 

The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Shrawan: VP Engineering, 20+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Director Engineering, 16+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh:Director Engineering, 15+ yrs Tech exp, Ex Hike, Foodpanda

Company Profile:

• You read the detailed company profile here.
• To know more about us, have a look at a few videos on Youtube!

What do we value?  

• We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.
• We dream big, yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, execute to realize our dreams.
• We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important. 
• We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth. 
• We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together. 

What we are looking for: 

Desired Candidate Profile

• 6 months to 2 years of full time experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast paced environment.
• Excellent structured problem-solving ability
• 
  
• Has worked in an Agile environment and understands what building a MVP is like.

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards, Cocoa Pods and Git
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Apple developer account and certificates management

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics, CleverTap.
• Working with TestFlight or Firebase for Beta Testing.
• Working independently and closely with the Product team.
• Worked with Jenkins/CICD for iOS.

The Recruitment Process:

1. Aptitude Test: Every shortlisted candidate initially needs to appear for a one-hour aptitude test. The aptitude test consists of some basic math aptitude problems, descriptive questions, and some technical questions. 

2. Personal Interviews: 2-3 in person/vritual interviews. Detailed discussions about the job profile, company, candidature & tech skills are discussed in these rounds.

3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits, ESOPs and many other benefits.

Important Points:

• Office Location- Connaught Place, Delhi 
• Work Timings - 9:30 till work gets over. You are considering joining a startup. Buidling anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!

 Looking forward to having you on board with us!

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities :

Build relationships with prospective clients

Maintain consistent contact with existing clients

Manage sales pipeline

Analyse the market and establish competitive advantages

Track metrics to ensure targets are hit

Qualifications: Bachelor's degree

1+ years in B2B sales industry Experience in full sales cycle including deal closing

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

Industry Education Management Employment

SeenIt is looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we'd like you to apply.

Desired candidates must have 2-7 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

• Managing clients by working closely with them and understanding their business needs and challenges
• On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
• Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
• Educating and promoting the company’s services to the clients
• Acting as the point-of-contact for the clients and also mediating between the clients and the company
• Handling and solving escalations from clients, as and when received and making sure the client account is retained
• Renewing subscriptions on a timely-basis
• Compiling and presenting reports to the business by maintaining and managing relevant data
• Managing a team of customer success executives and leading them towards achieving the business goals
• Partnering and working closely with internal teams to meet the business needs of the customers

What you need to have:

• Graduation is a must
• Relevant experience in customer success management and also experienced in handling a team
• B2B SaaS background
• Willingness to work 6-days a week
• Excellent communication and presentation skills
• An analytical mindset and also go-getter attitude
• Expertise in MS Suite
• Min experience of 2 years

Role and Responsibilities:

• As a backend developer, your primary focus will be the development of all server-side systems
• A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
• Work experience on Node.js is a must along with a server-side framework like Express.js
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with REST APIs
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• AgileScrum development cycle understanding.

Skills Required:

• At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Good knowledge of MongoDB(Must) & any other MySQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST APIs.
• Knowledge and working experience in Cloud environment - AWS or Azure
• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things

Job Brief

Role and Responsibilities:

• Provide technical assistance to the customers by performing the following duties:
• Take control of and resolve complex technical and escalated customer problems
• Should have excellent communication & troubleshooting skills.
• Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
• Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
• Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
• Perform routine maintenance of internal services as and when required.
• Ability to analyze, research, and solve technical and unique problems.
• Good in computer science fundamentals.
• Creative, independent, self-motivated, and willing to learn new technologies.
• Prepare accurate and timely reports.

Skill and Requirements:

• Good understanding of QA methodologies and processes.
• Good command of Linux CLI tools - including system administration, data analysis and munging.
• Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
• Proficiency in at least one scripting language python, node, etc.
• Have prior experience in testing back-end systems that involve interaction with multiple restful services.
• Must be able to think proactively; excellent follow-through and attention to detail.
• Knowledge of distributed applications/service-oriented applications is a plus.

Good to have:

• Knowledge of Kibana/ElasticSearch
• Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
• Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
• Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

Required Experience and qualifications:

• Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
• Ability to work independently and efficiently to meet deadlines and SLAs.
• Ability to promptly answer & support-related tickets, chats, emails and phone calls.