Manager - Inside Sales - SaaS

Job Description

We are looking for a Business Analyst to join our team.

In this role, you will contribute to various phases of the software development process or software testing.

Apply now for the role of Business Analyst at CodeBuddy that is opening doors for skilled, energetic and enthusiastic personnel.

If you are willing to work in fast-paced, multi-tasking, team environment, the engineers, internal partners, and stakeholders then you could be the perfect fit for the opening.

Responsibilities:

• Collaborate with the Development team to create a Functional Specification (FS) document.
• Gather requirements from clients and create documents that include Business proposals, BRD, and SRS.
• Provide mentoring & guidance to project team members in accordance with Agile principles.
• Assist the Project Manager and Lead Developer in the end-to-end project implementation.
• Must understand and be able to apply current market trends and prevalent technologies to help provide clients with potential solutions to address their business challenges.
• Design Wireframes by incorporating the fundamentals concepts of UX.
• Translate business requirements in functional and non-functional requirements.
• Assist/Coordinate conducting User Acceptance Tests(UAT)

What You Need To Apply:

• At least 1 year of relevant experience.
• Project Documentation and Research skills.
• Team coordination skills.
• Good understanding of Web & Mobile applications.
• Knowledge of software development life cycle(SDLC).
• Hands-on experience in strategic planning and business case development.
• Strong oral & written communication skills.
• Ability to effectively present projects, procedure and status updates and/or proposals to peers and upper management.
• Experience with Agile development methodologies.
• Proactive instead of reactive
• Looking for ways to improve self and projects

Roles & Responsibilities

This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.

We are looking for an experienced iOS engineer who is passionate about building modern, scalable applications for iOS and tvOS, and will take ownership of the full product feature cycle from design to delivery.

Your Team

The R&D group is building and delivering the enablement platform for the current and next generation of media experiences in the fields of personalization, content interaction, and social interaction, all of which are at the core of DAZN's value proposition.

Key parts of the workflow are ingestion, transcoding of various video and audio live/VOD assets, personalized processing, and distribution across the world to end-users, while allowing collaboration among users, all in real-time. This group is taking full responsibility for providing end-to-end social interaction functionalities on multiple platforms including web, smart TVs, iOS, Android, PlayStation, and Xbox. 

As our new Senior iOS Engineer, you’ll have the opportunity to:

• Designing and developing our cutting-edge products, delivered to millions of sports fans around the world.
• Be an essential part of a team working in a fast B2C paste product delivery pipeline.
• Work with the most talented individual on features that cross platforms, languages, and protocols to deliver social engagement to sports fans.
• Learn from the best in the field, and teach others.
• Own the full product feature cycle from being a part of the product brainstorming through all dev cycles and up to take the responsibility for the feature when rolled to production.

You’ll be set up for success if you have:

• B.Sc. in Computer Science or equivalent.
• At least 4 years of experience in Apple Swift/Obj-C development.
• Senior-level understanding of design patterns and architectures.
• A verse in 3rd party frameworks and solutions.
• Senior-level understanding of server-client fundamentals.
• Senior-level understanding of multithreading.
• Experience with UI Kit
• Experience with RxSwift development.
• Experience in writing unit tests.
• Strong analytical skills.
• Can-do attitude!

Even better if you have:

• Experience in writing automation tests.
• Continuous integration tools and practices.
• Familiarity with agile software development.
• Experienced with low-level systems in C/C++.
• Experienced with OpenGL, high-performance rendering, mobile device, digital AV, video and audio codecs, and media players.
• Experience with RxSwift development.
• Experienced with working on networking technology and approaches, e.g. client-server, peer-to-peer, writing network code using TCP/IP and UDP stacks and networking concepts.(routing, congestion, datagrams vs. streams)
• Experienced with RT web technologies: WebSockets, WebRTC.

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Laravel framework. We use GIT for version control and the candidate must have experience in working in a team environment using tools like Github, Gitlab, etc. 

• Perform a mix of maintenance, enhancements, and new development as required.
• Work cross-functionally to convert business needs into technical specifications.
• Help with database and backend architecture. 
• Create API endpoints

Required Qualifications:

• 2+ years of experience in web development and software design
• Expertise in Laravel Framework, and MySQL databases.
• Working knowledge of GIT and Github.
• Experience with creating REST-based API endpoints

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.