Manager - Inside Sales - SaaS

Requirements

At least 5+ years of experience as a Product Designer, User Researcher or comparable role

1. Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
2. Must have worked on large projects as an individual or in the team for mobile and web-based platforms
3. Experience of working cross-functionally in agile framework with design, product management, and engineering
4. Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and

design methodologies.

1. Good command over visual design and knowledge of the design process
2. Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an

understanding of design thinking, wireframing, interaction design, visual design, and best practices.

Roles and responsibilities

Candidate should be able to manage cross-functional products

1. Candidate should be responsible for research and discovery of assigned product verticals

- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with

experience designers, PMs, and engineers.

- design and develop design thinking for assigned projects and uplift associate designers skills

1. Candidate should be able to manage and execute interface design for assigned product verticals

- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-

fidelity mockups, prototypes, and/or animations

- design and develop design system for assigned projects and uplift associate designers skills

- communicate with associates designers to convert ideas into high fidelity design

1. Candidate should be able to manage and execute usability testing of assigned product vertical

- conduct usability testing and responsible for writing interview scripts.

About Rocketlane

Rockeltane is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.

With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

Rocketlane became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together! 

What’s the opportunity?

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
• React
• SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack 

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more! 

Position Description:

Our Market Research firm needs an experienced Inside Sales Specialist to join our team. The incumbent will work with our Sales team to reach out to business stakeholders over email, phone and other platforms. We are looking for a smart-working dedicated individual to join our team.

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further
• development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects
• Document all pertinent customer information and conversations in HubSpot

Requirements:

• Bachelor's degree
• Proven inside sales experience in a SaaS preferably in market research company
• Proficient in using MS Office
• Excellent interpersonal and communication skills
• Ability to perform under pressure in fast paced start-up environment 

• 3-5 Years of experience in Backend Development.
• Must have experience in Python (FLASK framework).
• Have Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP or Azure.
• Core experience in developing complex backend systems.
• Communicating complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.