Director - Product/Project Implementation
at A leading SAAS based startup product firm in Chennai
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
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Responsibilities :
Write optimised and efficient code and SQL, with the best coding and database design practices
Work with senior developers and implement code
Contribute to all phases of the development lifecycle
Implement reusable code and dependencies for future use
Develop and test software
Identify and resolve any technical issues arising
Conducting software analysis, programming, testing, and debugging
Technical Skills
Excellent knowledge of how the Web works
Should have sound knowledge of Object-Oriented Programming (OOPS) concepts
Good knowledge of HTML5, CSS, JS
Source versioning with the Git(Repository management System)
Good knowledge of the DBMS
Good knowledge of GIT
Basic knowledge of Agile and SDLC
Able to understand and prepare Mock-ups, System Diagrams, and Algorithms/Flow Charts before execution of work.
The ability and the mindset to debug the code, using custom logs, use PHP logs, and use browser breakpoints in different browsers.
Good communication and writing skills
Other Skills:
Eagerness for learning new technologies and implementing them
Self-learner
Ability to stay on task and remain focused
Passion for best design and coding practices and a desire to develop new bold ideas
About us
ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.
Job Description
UX/UI Designer
Crafting digital interfaces that captivate, engage, and simplify
As a UX/UI Designer at ProCreator, you'll be the architect of visual storytelling. Your canvas? A spectrum of digital interfaces that captivate, engage, and simplify life for users across the globe. Whether it’s weaving the visual fabric of a landing page, crafting the intuitive flow of SaaS applications, or shaping the aesthetic pulse of mobile apps, your work will touch lives and redefine user experiences.
Requirements
What you need to bring to the ‘table’
- Design & Innovation: Create wireframes, prototypes, and visual designs that are not just visually stunning but are intuitive and user-centric.
- Collaboration & Leadership: Work alongside a talented team of designers, developers, and content strategists to bring cohesive and innovative products to life. Lead and mentor junior designers, fostering an environment of growth and creativity.
- Client Interaction: Engage with clients to understand their vision and become a bridge between their ideas and exceptional UI outcomes.
- Continuous Learning: Stay ahead of the curve, constantly updating yourself and the team on the latest trends and standards in the UI/UX universe.
- Experience & Expertise: At least 3-5 years in UI/UX design with a portfolio that showcases your flair for creating engaging user interfaces.
- Technical Proficiency: Strong skills in Figma, design system and familiarity with UX research methodologies. Bonus points for proficiency in prototyping/motion design tools.
- Communication: Excellent communication skills to articulate design choices and collaborate effectively with stakeholders.
- Mentorship: A commitment to nurturing talent, sharing knowledge, and uplifting the skills of junior designers.
What you will do
- Design & Innovation: Transform user insights into compelling design prototypes, features, and specifications. Ensure high-quality deliverables that captivate and engage.
- Collaboration & Leadership: Lead the design process from concept to final hand-off, fostering creativity and innovation within the team.
- Client Engagement: Collaborate with clients and users to understand their needs and translate them into exceptional products, websites, and applications.
- Design Systems Mastery: Develop and implement comprehensive design systems and components, ensuring consistency and scalability.
- Problem-Solving: Identify and address UX issues, utilizing user feedback and usability testing to refine and enhance the user experience.
- Mentorship: Guide and mentor a team of UX designers, promoting a collaborative and inclusive work environment.
Benefits
- Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
- Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
- Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
- Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
- Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
- Team Retreats: Annual retreats focused on team-building.
- Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
- Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.
Ready for the next chapter of your life?
Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!
Skill for BI Backend developer -
-SQL development (Snowflake preferred but any other version of SQL would work)
- ETL
- Stored Procedures
- Creating jobs and work flows in SQL
- some business knowledge
Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
As a Deputy Head(Procurement), you will be responsible for defining the purchasing strategy for imports, domestic sourcing and people management.
What you will do:
- Developing the procurement strategy and policy for domestic purchases
- Developing and implementing procurement strategy for imports
- Implementing and monitoring the KPIs to ensure function is operating in line with the objectives of business to add value and deliver cost savings
- Setting department objectives and monitoring ongoing progress and performance
- Developing and maintaining strategic supplier relationships and managing the development of contracts, contractual relationships and contract management to deliver continuous improvement in delivery of goods and services by the supply base
- Initiating and developing creative and innovative procurement processes
- Negotiating contract terms with key suppliers to ensure value for money, quality standards and delivery terms
- Working closely with Research and Development to source new and alternative raw materials
- Discussing defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action
- Assisting in managing shipment and custom activities for import/ export services
- Handling cost reduction/ rationalization, material flow improvement and business development
- Identifying and working on areas for cost rationalization/ reduction in inward logistics
- Creating and maintaining detailed financial reporting on all import/ export activities including order management, logistics and shipping
Desired Candidate Profile
What you need to have:- 8 years of relevant experience
- Excellent communication skills
- Good knowledge of MS office suite
Specialism- Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, python, decision tree, random forest, SAS, clustering classification
Senior Analytics Consultant- Responsibilities
- Understand business problem and requirements by building domain knowledge and translate to data science problem
- Conceptualize and design cutting edge data science solution to solve the data science problem, apply design thinking concepts
- Identify the right algorithms , tech stack , sample outputs required to efficiently adder the end need
- Prototype and experiment the solution to successfully demonstrate the value
Independently or with support from team execute the conceptualized solution as per plan by following project management guidelines - Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization
- Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development , practice development initiatives
Responsibilities
- Server Side Programming Languages: PHP & Laravel (MUST)
- Framework: Express, Sails.js, Laravel, Node.js .
- Web Server technologies: Apache, Nginx.
- Database creation and integration: MySQL (MUST), PostgreSQL, MongoDb.
- Cloud computing integration e. g., public cloud providers like Amazon Web Services, or private cloud environments.
- Integration of user-facing elements developed by front-end developers with server side logic.
- Optimisation of the application for maximum speed and scalability.
- Implementation of security and data protection.
- Design and implementation of data storage solutions.
- Creating database schemas that represent and support business processes.
- Setup and administration of backups.
- Management of hosting environment, including database administration and scaling an application to support load changes
Requirements
- Knowledge of presenting data in different formats
- Bachelor's degree or equivalent experience in Computer Science with minimum 5+ years of industry experience.
- Technical depth across multiple languages.
- Able to meet deadlines.
- Leadership experience.
- Strong communications skills.
- Proficient in writing REST APIs.
-
Leverage native APIs for deep integrations
-
Solving any challenges that might appear on the way
-
Diagnose and fix bugs and performance bottlenecks for performance that feels native
-
Maintain code and write automated tests of quality that sets the benchmark for your future colleagues
-
2+ years of relevant industry experience in React Native
-
A deep understanding of JavaScript
-
Familiarity with video recording, playback, and uploading libraries
-
Experience with Native Android app deployment
-
Familiarity with modern front-end build pipelines and tools
-
Familiarity with Socket.io is a plus
-
Familiarity with RESTful APIs
-
Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interface
-
Highly accountable and takes ownership, with a collaborative attitude, and a lifelong learner
-
Familiarity with code versioning tools (such as Git)
Experience – 1 to 3 years
Skills: Native Android, Java, Kotlin, Rx Java, Event Bus, Json, and UI / UX - XML
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Team
TMBill
- In this role, you will Design, Develop and Deploy applications based on HTML, ReactJS, JS as front-end. You are a creative and technically skilled individual responsible for bringing great user experience and design to life. You create reusable, extensible, flexible, high-performing web applications from front end to back end.
- Execute in an agile environment using industry standard tools and delivering weekly code releases Develop and test for cross browser, cross platform applications.
- Experience in product designing, distributed architecture.
- Have a demonstrated track record of End to End product engineering responsibility