Director - Product/Project Implementation
at A leading SAAS based startup product firm in Chennai
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Adobe XD
FigmaWe're Hiring: UI/UX Designer 🚨
Are you passionate about creating intuitive and stunning digital experiences?
💼 Location: Kolkata (On-site)
🕒 Exp - 4-6 years
📩 Interested? You can DM us (HR Tama Saha - Weavers Web)
We’re on the lookout for a UI/UX Designer with:
✅ 4-6 years of design experience in Adobe XD, Figma, and Photoshop
✅ 1+ year of client communication experience
Join our creative team and work on impactful projects that combine design thinking, client collaboration, and cutting-edge visuals.
✅ Collaborate with developers and product teams
✅ Turn ideas into beautiful user interfaces
✅ Communicate directly with clients and translate feedback into powerful design solutions
✅ Help shape experiences that people love to use
Let’s build something beautiful together! 🚀
Community/ Public Relations Manager
Job Description
We are seeking an enthusiastic and competent Community/ Public Relations Manager to join our HR team on an immediate basis.
As a Community Manager, you will be responsible for day-to-day engagement activities for employees. To build online & offline forums & increase the participation of employees. If you feel you are a person who can handle & engage people easily, so take a chance to Join our Team.
Roles & Responsibilities
- Set, Plan & Implement various engagement activities.
- Defining & developing a community Management Strategy.
- Organizing various Community building initiatives to cultivate & grow participation in various community Forums.
- Creating Content such as blogs, posts, articles, newsletters, and material for social media channels.
What we are looking for
- At least 0 to 8 years of related experience in Community/ Public Relation Management or Event Management, with product-based or start-up will be plus.
- Degree: MBA with Event Management as specialization will be added on
- Having prior experience with Community Management.
- You are a people person and can empathize and build rapport with others easily.
- You have strong interpersonal skills and can build relationships with and influence stakeholders.
- You have event management skills and can handle several multiple responsibilities in a dynamic, evolving environment.
- You are adept at managing social media.
- You have excellent written & verbal communication skills and can generate impact content.
- You are organized and able to juggle multiple priorities and deliverables.
- Should be people-oriented and results-driven.
- Excellent verbal and written communication skills, with active listening and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- Location - Andheri, Mumbai
- Bachelor’s degree in human resources.
- Minimum 3- 5 years of relevant experience in human resources.
- Additional training/certification in Payroll Management – may be advantageous.
- Full understanding of HR functions and best practices.
- Well-versed with HRMS
- Onboarding and Exit formalities
- Well-versed with entire Payroll Cycle
- HR documentation
- Employee grievances
- Prepare and maintain employee master (MIS) (Good with excel)
- Good with drafting letters and policies
- Work from office
- 10 am to 7 pm (Mon to Sat)
.NETSkills:
- Very Strong in WCF, WPF, MVVM, Restful WS, and XML
- Very good in Design/Architecture understanding
- Knowledge in DevExpress, Entity Framework, RDBMS and MS SQL Server would be a BIG
PLUS.
- Very Strong knowledge in OOPS and Design Patterns
- Working Knowledge in Design, Code reviews/quality, unit testing with NUnit/ XUnit and
Continuous integration
- Analytical, a problem solver, with good communication skills.
- Ability to understand the requirements, analyze and articulate into design.
- Ability to find out and work with alternatives, check feasibility and propose solutions.
- Experience in Agile methodology and following best practices
- R&D mindset and thirst for exploring/learning new skills
Qualifications
Qualifications - BE/BTech/MCA
Experience: 6+ years
Machine Learning (ML)
Data ScienceAbout Us :
Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We are work with clients such as PayU, Arbor and Hitachi and backed by Sequoia, Barclays, Techstars, and Better Capital.
As a Senior Machine Learning you will be working directly with the CTO to develop end to end API products for the US market in the information extraction domain.
Responsibilities :
- You will be designing and building systems that help Docsumo process visual data i.e. as PDF & images of documents.
- You'll work in our Machine Intelligence team, a close-knit group of scientists and engineers who incubate new capabilities from whiteboard sketches all the way to finished apps.
- You will get to learn the ins and outs of building core capabilities & API products that can scale globally.
- Should have hands-on experience applying advanced statistical learning techniques to different types of data.
- Should be able to design, build and work with RESTful Web Services in JSON and XML formats. (Flask preferred)
- Should follow Agile principles and processes including (but not limited to) standup meetings, sprints and retrospectives.
Skills / Requirements :
- Minimum 3+ years experience working in machine learning, text processing, data science, information retrieval, deep learning, natural language processing, text mining, regression, classification, etc.
- Must have a full-time degree in Computer Science or similar (Statistics/Mathematics)
- Working with OpenCV, TensorFlow and Keras
- Working with Python: Numpy, Scikit-learn, Matplotlib, Panda
- Familiarity with Version Control tools such as Git
- Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system.
- Must be self-motivated, flexible, collaborative, with an eagerness to learn
Job Description
Role- Technical Writer – SaaS Product
About Saras Analytics
We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset.
Our Products
Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.
Halo is our eCommerce focused Business Intelligence and Analytics platform. Halo helps eCommerce businesses save time and money by automating the replication, transformation, preparation, and quality control of data for reporting and analysis. Halo transforms silos of eCommerce data into actionable data sets and useful reports that help you grow your business. Visit https://sarasanalytics.com/" target="_blank">https://sarasanalytics.com/
Responsibilities:
· Responsible for developing technical documentation detailing product features
· Responsible for creating product manuals, detailed how-to guides and FAQs
· Responsible for developing and maintaining technical documentation for both external usage and internal guidance across various teams.
· Responsible for setting up new processes and improve existing technical documentation process
· Responsible for converting product support questions into how to guides
· You would be working closely with product managers, product support and engineering teams to gather insights to document
Eligibility:
- 2-6 years of experience as a Technical Writer and in product documentation.
- Familiarity with third-party API integration analysis.
- Excellent logical, analytical and communication skills to interact with the Development team.
Requirements
· 2-6 years of experience as a Technical writer in SAAS products
· Engineering background in IT or Computer Science
· Excellent written and oral communication skills
· Familiarity with APIs, databases, and SQL
· Hands on experience with documentation and automation tools
· Hands on experience with version control tools
· Ability to grasp complex technical concept and make them easily understandable through documentation while paying attention to detail
· Prior work experience in E-Commerce domain is a plus
XMLESSENTIAL DUTIES AND RESPONSIBILITIES
Actively participate in the exchanging of ideas and information within the department
Participate in rollout of new business system integrations.
Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
Participate in or lead solution design sessions.
Ability to work effectively under pressure with changing priorities and tight deadlines
Provide technical advice, code reviews and assistance to other programmers.
Write complex integration solutions, optimized data extracts, updates and interfaces.
Interface with functional specialists to ensure solution design and integrity.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data, assist in user acceptance training.
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by
superior.
Proactively organize verbal and written ideas clearly and use an appropriate business style
Be effective and consistent in providing regular updates to appropriate managers
Communication:
Ask questions; encourage input from team members
Able to work with and participate within a small multicultural professional team.
Provide regular updates to appropriate managers
Confer with reporting manager on complex or unusual situations
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies
required to fulfill the job, this could include formal or self paced professional development. Participate in
the exchange of ideas and information within the department
Offer new ideas and suggestions for improvement. Identify and implement new practices and
processes that are “best in field”
Requirements:
KNOWLEDGE REQUIREMENTS
Experience in analysis, design, coding, and implementation of enterprise integration solutions.
Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP
Adapter. webMethods 10.x version preferred.
Experience with RosettaNet PIP’s and standards.
Experience with EDI Standards (ANSI X12) and AS2 protocols
Experience with XML/JSON and webservices (SOAP/REST).
Experience with PL/SQL.
Experience with FlatFile processing & SFTP
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Experience in system administration a plus.
Experience with environment upgrading a plus (eg. version 9.X to 10.X)
EDUCATION & EXPERIENCE REQUIREMENTS
B.E./B.Tech/M.Tech/MCA
7 to 8 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS
Location: Nodia
Travel requirements: Domestic and/or International, up to 10%.
Climate controlled office environment during normal business hours.
This position will play a primary role in planning, implementing, leading and executing
all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to
take initiative and develop and evolve our QA processes. The right candidate will be able
to analyze the systems to determine what to test, the priority of those tests and the best
way to test.
Skills and Experience:
• 2+ years’ experience in the software quality field including prior hands-on quality
engineering experience in Website, iOS and Android apps testing.
• Demonstrated experience developing and executing test cases, scripts, plans and
procedures to support various development methodologies
• Familiarity with entire software development life cycle and test cycles (Unit,
Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
• Understanding of multi-tier web application architecture and deployment
• Understanding of existing QA best practices and methodologies to design,
implement and automate processes
• Experience coordinating with external QA resources
• Prior success using a metrics-driven approach and closed-loop feedback to
improve software deliverables and improve predictability and reliability of
releases
• Detailed and effective written communication skills for documenting the features
tested and bugs found
• Highly organized, detail oriented, extremely responsive and able to prioritize a
large number of tasks
• Self-motivated, works well independently and with others
Responsibilities:
• Establish and evolve formal QA processes, ensuring that the team is using
industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying
industry best practices, and developing new tools and processes to ensure quality
goals are met.
• Act as key point of contact for all QA aspects of releases, providing QA services
and coordinating QA resources internally and externally.
• Lead and mentor QA team members, as well as manage outside contract testers.
• Develop and execute test cases, scripts, plans and procedures (manual and
automated).
• Diagnose defects and track them from discovery to resolution.
• Partner with engineering teams to stay informed of new technologies being
introduced and to ensure that system components are designed for testability.
• Respond to all requests from team members in a timely professional manner.
.NET
Angular (2+)Looking for DotNet FullStack Developer with experience between 7 to 12 years and Notice Period: Immediate to 30 days.
Experience in Angular 2 or above versions is Mandatory.
Experience in Azure in Must.
Expert-level knowledge of modern technologies and software development practices and patterns
Excellent oral and written communication skills
Strong interpersonal and teamwork skills
Must be flexible to new situations and challenges
Significant, demonstrated experience and expertise in the following technologies:
ASP.NET MVC/Web API, Entity Framework, SQL Server
Modern JavaScript frameworks such as React, Angular,
Object-oriented programming and design patterns
Infrastructure design and DevOps
Git and Gitflow
Strong consulting and communication skills. Ability to work effectively with various organizations in pursuit of problem solutions.
Proficient in authoring, editing and presenting technical documents.
Bachelor’s degree in Computer Science or related field.
Javascript
HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon