Director - Product/Project Implementation
at A B2B SaaS-based leading product firm.
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- First point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
Shubham Vishwakarma
Full Stack Developer - Averlon
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● Collaborate with sales and compliance delivery teams to drive adoption.
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Senior Security Architect
The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).
Job Description
The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.
The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.
Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.
Knowledge of cloud security services such as Azure and AWS is essential
Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.
Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.
Responsibilities Include
• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.
• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.
• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.
• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.
• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.
• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.
• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.
• 5-8 years of experience with Security Architect and/or Engineering.
• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).
• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.
• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.
• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).
• Experience with deployment orchestration, automation, and security configuration management preferred.
• Experience with service-oriented architecture for cloud-based services.
• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.
• Experience with enterprise applications (architecture, development, support, and troubleshooting).
• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.
• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.
• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.
• Strong interpersonal and communication skills; ability to work in a team environment
• Ability to work independently with minimal direction; self-starter/self-motivated
• Detailed understanding of SSL/TLS protocols and certificate-based solutions
• Technical writing experience
Preferred Qualifications
• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect
• Working Experience with distributed team preferred.
• Relevant industry certifications such as CISSP, CISM, or CCSP
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- Identify new prospects via platforms like LinkedIn, Bidding Portals other portals.
- Research client industries, pain points, and decision-makers to do the outreach.
- Maintain and update prospect lists and track outreach activities.
- Run cold outreach campaigns (emails, LinkedIn, Apollo sequences).
- Qualify leads based on project scope, budget, and timelines.
- Represent Bombay Softwares in the first interaction & clearly communicate our service offerings.
- Schedule and lead discovery calls to understand client requirements.
- Work with tech leads/project managers to gather inputs for technical calls when required.
- Prepare proposals, SoWs (Scope of Work), estimates, timelines, and other pre-sales documents.
- Assist in drafting contracts, NDAs, and onboarding documents.
- Negotiate pricing and service terms with potential clients.
- Achieve the given quarterly sales target
Qualification & Skills
Mandatory
- Experience with lead generation using LinkedIn, Apollo, and bidding portals.
- Strong research skills to identify target industries, pain points, and decision-makers
- Ability to run and manage cold outreach campaigns (emails, LinkedIn, Apollo sequences)
- Skilled in qualifying leads based on project scope, budget, and timelines
- Confident in leading discovery/client calls and representing the company
- Excellent verbal and written communication skills
- Hands-on experience in preparing proposals, SoWs, estimates, and timelines
- Familiarity with contracts, NDAs, and onboarding documents
- Strong negotiation skills around pricing and service terms.
- Proficiency with CRM tools for managing pipelines and tracking activities
- Ability to collaborate effectively with tech leads and project managers
- Proven track record of achieving and exceeding sales targets.
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Job location: Banaswadi, Bengaluru
Job role:
Connecting with students, understanding their education background & aspirations,
accordingly suggesting training & placements programs to the students.
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React.js
NodeJS (Node.js)
MongoDBWhat we're looking for
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If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon