Director - Product/Project Implementation
at A B2B SaaS-based leading product firm.
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- First point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Java
Spring BootAt Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.
We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.
We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.
Specific Responsibilities will include:
- Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
- Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
- Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
- Hire and mentor junior engineers
- Doing code reviews, unit and performance testing of the code.
- Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.
The successful candidate will need:
- Demonstrated success designing and developing complex cloud based solutions
- Solid CS fundamentals with one or more areas of deep knowledge
- Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
- Data driven decision process
- Relies on automation testing instead of manual QA
- Experience in working with Google cloud, AWS or Azure is preferred
We would prefer the candidate work from our Mumbai office for alteast first 6 months.
PHP
Laravel- Selecting the tech stack, programming language, and framework
- Working on Solution architecture, and software development.
- Improving and optimizing the application architecture
- Developing APIs
- Handling Application management, including ongoing support, bug fixes, patches, minimal enhancements code refactoring, etc., maintaining infrastructure (3 rd party hosting/ servers, storage, memory, etc.)
- Managing Network security, data security
- Designing and developing databases and applications that pool, extracting and analysing large amounts of data to provide management with insights on the overall performance of the organization as well as information on markets and competitors.
- Creating dashboards and developing data collection methods.
- Debugging and QA
- Managing vendor relationships
- Managing third-party services used in the application
- Building a deployment pipeline to deliver updates safely and regularly.
- Planning software releases, Managing releases (safe and downtime-proof), tags, and versions, software releases
What you need to have:
- B. Tech in Computer Science or an MCA from a good college
- Minimum 5 years of experience
- Preferably based in Gurgaon. If not, relocation would be required since a lot of hustling and discussions will require physical meetings with the Founders.
- Should know the ins and outs of the software development life cycle
- Experience of designing, architecture, coding, testing, debugging and documenting for both front end and back end applications
- Must have knowledge about development technology like PHP, jQuery, Java script,
HTML, CSS3, JSON, XML, Bootstrap. Third party plugins, Android studio, etc. - Must have knowledge of frameworks such as Laravel, Cake
- Good knowledge of databases (MySQL), version control tools like GitHub, etc.
Kubernetes
Docker
Amazon Web Services (AWS)DevOps Engineer, Plum & Empuls
As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.
Key Responsibilities
- Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Working on Docker images and maintaining Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Working on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
- Required Technical and Professional Expertise.
- Minimum 4-6 years of experience in IT industry.
- Expertise in implementing and managing Devops CI/CD pipeline.
- Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
- Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
- Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience with working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience and well versed with Jira tool is a plus.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
Relevant Experience: 2-5 years
The position is responsible to carry out product design, tests and other related activities as allocated. Working as a member within the current hardware engineering team, who collectively execute all the necessary activities to design, improve and optimize customer projects and production - especially the reliability and robustness aspects.
Requirements:
- Graduate in Electronic Engineering or equivalent Minimum 3-5 years working experience in a similar industry Self-driven individual with hands-on skills.
- Experience of Embedded Electronic Digital, Analog, Power electronic design.
- Familiarity with ECAD tools for schematic capture, simulation, component selection, PCB design.
- Experience of design for EMI/EMC.
- Create manufacturing deliverables for prototypes and production.
- Application of Design for Manufacturability (DFM) and Design for Testability (DFT) techniques.
- Experience of debugging and fault finding in new and existing designs.
- Experience of failure analysis and design review.
- Experience with tools like Cadence or ORCad.
- Creation of RFQ package for EMS provider and qualification of offers.
- Experience of project/task planning.
- Knowledge of project management tools.
- Well versed with usage of test equipment like Multimeter, Oscilloscope and maintenance of laboratory equipment.
- Familiarity with EMI, EMC, Environmental, Mechanical standards and type tests.
NodeJS (Node.js)
React.js
Jenkins
GitHubTechnical Skills Required:
Experience in cross platform development with strong knowledge on Node.js .Experience on implementing NFRs but not limited to Performance, Scalability, Availability, Maintainability and Security Good understanding on CICD process Knowledge of Micro services and respective architecture design principles and scalability best practices.
Experience to work in a Global delivery environment Experience implementing Cloud and or Hybrid Cloud solutions Experience .
developing APIs against database technologies .
(MySQL, Postgres) Proven experience working with Agile methodologies for delivering software Experience with Open Source work management tools JIRA, Jenkins, and GitHub.Strong background in Logic and Algorithms Perform analysis, design, programming, and implementation on systems and procedures to solve complex business problems
Qualification: Any Graduate or Pursuing Graduate.
Experience: Fresher -2 years
Job Description: Role as Recruiter
Roles and Responsibilities:
- Handling & routing End-to-End Recruitment from initiating the recruitment process to streamlining overall operations.
- Identify client needs on every requirement with quick response time
- Understanding the skill set required by our Corporate clients.
- Sourcing potential candidate for required skill set through various Job Portals like naukri, LinkedIn, monster, times jobs etc., existing database, internal and external references
- Conducting the preliminary interviews and briefing the candidates regarding the job profile, salary package and Organization, etc.
- Screening the candidates & forward their resumes for suitable positions based on the client’s requirements.
- Once shortlisted, scheduling the Interview, follow up and co-ordination towards clients.
- Handling on boarding process to ensure the joining formalities are carried out smoothly.
- Maintain candidate database and generate reports from time to time.
Amazon Web Services (AWS)JavaSpring BootYour Opportunity
- Own and drive business features into tech requirements
- Design & develop large scale real time server side systems
- Quickly create quality prototypes
- Staying updated on emerging technologies
- Ensuring that all deliverables adhere to our world class standards
- Promote coding best practices
- Mentor and develop junior developers in the team
Required Experience:
- 4+ years of relevant experience as described below
- Excellent grasp of Core Java, Multi Threading and OO design patterns
- Experience with Scala, functional, reactive programming and Akka/Play is a plus
- Excellent understanding of data structures and algorithms
- Solid grasp of large scale distributed real time systems
- Prior experience on building a scalable and resilient micro service
- Solid understanding of relational databases, NoSQL databases and Caching systems
- Good understanding of Big Data technologies such as Spark, Hadoop is a plus
- Experience on one of AWS, Azure or GCP
Who you are :
- You have excellent and effective communication and collaborative skills
- You love problem solving
- You stay up to date with the latest technologies and then apply them in real life
- You love paying attention to detail
- You thrive in meeting tight deadlines and prioritising workloads
- Ability to collaborate across multiple functions
Education:
Bachelor’s degree in Engineering or equivalent experience within the field
React.js
Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon