
Director - Product/Project Implementation
at A B2B SaaS-based leading product firm.
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- First point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible

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We are looking for a PHP Developer who is keen to work in a startup environment esp. a product-based company.
Job Overview
We are hiring developers (from 0 to 10 experience) with relevant knowledge and experience with the development and deployment of large-scale cloud-native enterprise systems on PHP, REST APIs, Node Js, Flutter, AWS & MySql.
About Tech Department:
- Our internal tech team is responsible for end-to-end in-house tech support which includes and is not limited to design, development & deployment.
- We are continuously developing and improvising our products to enhance customer and team experience.
- As we are in the Fintech space, our team has to ensure the database security of the application
Job Summary
- Participate in the full development life cycle, working within broadly defined parameters including design, development, testing, and maintenance of the existing application with minimal supervision.
- Work on optimization and performance improvement activities. Instrument and test performance metrics.
- Participate in peer-to-peer code reviews to improve the quality and maintenance of the codebase.
- Collaboration with multiple internal/external stakeholders such as product, business, DBA, and Dev Ops.
- Design and implement APIs for web/mobile (both Android & iOS) applications.
- To be available on call for the projects or features developed by you. Things break, and you will be responsible to fix it when it does.
Experience & Skills Required
- 2+ years of experience (we are hiring freshers too for junior positions)
- Hands-on experience and knowledge of engineering end-to-end systems.
- Understanding of complete software development life cycle, including coding standards, and code reviews.
- Familiarity with multiple software development practices and tools
- Ability to write clean, modular, and loosely coupled code by the use of design patterns.
- Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
- A solid foundation and implementing principles of computer science is a must. Ex: object-oriented programming, concurrency, fundamentals of computer science, SQL databases.
Value addition
- Experience with AWS
- Working knowledge of payment gateways
- Good knowledge of Mysql Query optimization and Database design.
Qualifications
● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical
experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,
Statistics, Operations Research, Management Science)
● 3+ years experience with data analysis and metrics development
● 3+ years experience analyzing and interpreting data, drawing conclusions, defining
recommended actions, and reporting results across stakeholders
● 2+ years experience writing SQL queries
● 2+ years experience scripting in Python
● Demonstrated curiosity in and excitement for Web3/blockchain technologies
● Interested in learning new technologies to solve customer needs with lots of creative freedom
● Strong communication skills and business acumen
● Self-starter, motivated by an interest for developing the best possible solutions to problems
● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus
Your Day-to-Day
- Assist our Growth Strategists in analyzing the results of A/B experiments.
- Analysis on customer engagement rates, customer acquisition projects ( ex. Churn rate prediction, Attribution etc. )
- Analyse marketing channel performance and Deep-dive reports to stakeholders and Management
- Building statistical experimentation templates for faster A/B outputs
- Work on forecasting models and assisting senior Management in creating frameworks on growth models
- Local implementation of marketing analytics projects related to improving marketing channels effectiveness, customer segmentation, campaign optimization, etc
- Monitor campaigns against key performance indicators (KPIs), be fully aware of trends and analytics, success and risks in order to achieve business objectives.
- Communicate complex ideas into understandable reports/documentation and this will include leveraging on leading software tools such as Tableau.
Your Know-Know
- 3-5 years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
- Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
- Must have SQL/PostgreSQL/Tableau Experience.
- Added advantage: Experience with Google Analytics, CRM (MoEngage, Braze,Leanplum).
- Preferred knowledge of statistical computer languages (Python / R, etc).
- Analytical mindset with ability to present data in a structured and informative way
- Enjoy a fast-paced environment and can align business objectives with product priorities
- Analyze client requirements and design customized Saviynt IGA solutions to meet their identity management needs
- Configure and implement Saviynt IGA platform features, including role-based access control, user provisioning, de-provisioning, certification campaigns, and entitlement management
- Collaborate with clients and internal stakeholders to understand business processes and translate them into effective IGA policies
- Assist in the integration of Saviynt IGA with existing identity and access management (IAM) systems, directories, and applications
- Conduct testing and troubleshooting to ensure the accuracy and effectiveness of the implemented IGA solution
Minimum 2 years of working experience.
Can work on live projects of international clients.
Can handle multiple projects
Error-free coding.
Required Experience, Skills and Qualifications
Objective-C, or increasingly, the Swift 3.0 programming language
Apples Xcode IDE
Frameworks and APIs like Foundation, UIKit, and CocoaTouch
UI and UX design experience
Apple Human Interface Guidelines
2D and 3D graphics frameworks like SpriteKit and SceneKit
OpenGL or Metal, iOS graphics APIs
Familiarity with iOS 10 and newer OS versions
A Git code repository technology
Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.
Experience using and creating scalable web-based Restful APIs.
Ensure accurate preparation and timely filing of GST tax returns
Consolidate data to prepare Monthly reports using MS Office tools and other Cloud Utility Tools
Strategizing and meeting with clients to resolve tax, compliance issues and minimize tax liability
Responsible for robust Email query resolution, Maintaining meetings schedule
Follow up with resources to ensure timely delivery and closure of the process
Ensuring client’s compliance and reducing their tax obligations
Consolidate, classify and compile a database to ensure smooth functioning
SKILLS REQUIRED
Fair Knowledge on topics of Income Tax, GST, Provisions of TDS & Filing of Returns Process
Analytical mind capable of interpreting data and written information
Ability to solve complex and varied problems
Ability to assimilate complicated information into a self-explanatory summary for clients
Good communication skills with an ability to work on stringent timelines
Good understanding of accounting concepts and conventions
Sound knowledge of MS-Office and other related tools
About the Company:
Infynect® Labs Private Limited is an Infrastructure as a Service (IaaS) company and our vision is to build an infrastructure for Edge Computing. These Infrastructures are highly required for Location-based services, IoT, Artificial Intelligence, Environment Monitoring, Data Analytics, and Augmented Reality/Virtual Reality. We have built a complete suite of solutions for the Infotainment services based on our Edge computing platform.
Android App Developer:
- 2+ Years of industry experience
- Analyze Field/Equipment new feature logs and debugging of Android App issues
- Manage onsite customer support and work to resolve possible escalated customer issues
- Ability to take ownership and bring innovations in the development of commercial AP software
Qualification.
- Experience with the tools of the trade, including a variety of modern programming languages (Java, Swift, C/C++, Objective-C, JavaScript) and open-source technologies (Linux)
- Experience in mobile, and TV development (iOS or Android)
- Experience in multi-media-related app development added advantage
- Experience developing mobile software apps and an understanding of design for scalability, performance, and reliability.
- Excellence in technical communication with peers and non-technical cohorts
- Experience with full-native, hybrid, and pure-web mobile app development
- Experience building developer-facing products and services
- Experience building frameworks for creating applications on various platforms
- Strong sense of ownership, urgency, and drive.
- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
Skills.
- Ability to work with cross-functional development (HW and SW) and Quality Assurance (QA) teams to diagnose/root-cause issues and deliver best-in-class product
- Excellent communication skills with a strong analytical approach to problem-solving
- A strong team player, self-motivated and positive attitude
- Meticulous approach when carrying out user-interface designs
- Quality focus and experience shipping customer-facing software
- Ownership of complete backend code.
- Full stack development on cutting edge technology in Fintech domain.
You should Have :
- Server Side languages knowledge: Node.js and express.js is the first choice, Python, Java
- Solid experience working with databases, especially relational DB.
- Solid experience with version control (Git or Bitbucket or SVN).
- B.E. in Computer Science or Graduate/PG degree in Computer Science (this is optional, as we are more interested in your abilities and experience over a paper degree).
- Any experience working with real time projects in backend with node.js and express.js
Total Experience: 3 to 15 Years
Notice period: Immediate to 30 Days.
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