Senior Sales Development Representative

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Job Title: QA Automation Engineer

Location: Andheri, Mumbai

Experience: 2 to 4 Years

Work Mode: 5 Days Work From Office (WFO)

Joining: Immediate Joiners Preferred

Job Overview:

We are looking for a proactive and detail-oriented QA Automation Engineer with 2 to 4 years of experience. The ideal candidate must have solid experience in automation testing, strong command over SQL, and hands-on proficiency in API testing using Postman. This is a full-time on-site role based in Andheri, Mumbai, and we are open to candidates from diverse project backgrounds as long as the core skills are strong.

Key Responsibilities:

• Develop and maintain automated test cases for APIs and backend systems.
• Perform end-to-end API validations using Postman including request construction, response validation, and chaining requests.
• Write and optimize SQL queries to validate business logic and data integrity in backend systems.
• Collaborate closely with developers, business analysts, and QA team members to define test requirements.
• Track, report, and follow up on bugs and issues using tools like JIRA or similar.
• Ensure timely regression, smoke, and sanity testing before every release.
• Participate in Agile ceremonies and contribute to improving testing processes and coverage.

Mandatory Skills:

• 2–4 years of experience in Automation Testing
• Strong knowledge of SQL and ability to write complex queries
• Practical, hands-on experience with Postman for API Testing
• Solid understanding of software QA methodologies, tools, and processes
• Familiarity with Agile development and continuous testing workflow

Nice to Have (Not Mandatory):

• Experience in any programming language (e.g., Python, Java)
• Exposure to test automation frameworks (e.g., PyTest, Selenium, RestAssured)
• Familiarity with CI/CD tools like Jenkins or Git
• Basic knowledge of performance testing tools like JMeter

Other Details:

• Location: On-site at our Andheri office in Mumbai
• Work Mode: Full-time | 5 days working (Monday to Friday)
• Notice Period: Immediate joiners preferred
• Candidate Preference: Only Mumbai-local candidates with relevant background will be considered

Game designers create the concepts and worlds of video games. They are involved with the design of the environment, story, characters, objectives and user experience of video games. 

Role and Responsibilities

They may be expected to deliver the following:

• Design and develop the original concept
• Construct level structure
• Storyboard the action of the game
• Conceive every element of the game including rules, setting, objects, vehicles, weapons, flora, fauna, etc, 
• Define user interface, menus and controls
• Generate the Game Design Document (GDD)
• Develop early prototypes
• Decide on the devices and platforms on which the game is played 
• Define the user experience 
• Work with programmers to design the back end of the game
• Research target audience to understand what they want in the game
• Lead the development process
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback
• Oversee the marketing and distribution roll-out
• Ongoing development and versions of the game

Game Designers should have a solid knowledge of 3D animation, illustration And programming languages.

We are looking for an experienced Java Full Stack Developer with

expertise in Angular to join our dynamic development team. The ideal candidate will

have a strong background in both front-end and back-end development, with a

focus on delivering high-quality, scalable, and maintainable software solutions. As a

Java Full Stack Developer, you will be responsible for designing, implementing, and

maintaining software applications throughout the entire development lifecycle.

Responsibilities:

1. Design, develop, and maintain scalable and responsive web applications using Java, Spring Boot, and Angular.
2. Collaborate with cross-functional teams to understand project requirements and translate them into technical specifications.
3. Implement and maintain RESTful APIs to support front-end and mobile applications.
4. Write clean, efficient, and well-documented code following best practices.
5. Work with UX/UI designers to implement visually appealing user interfaces.
6. Perform code reviews to ensure code quality and adherence to coding standards.
7. Troubleshoot, debug, and resolve software defects and issues in a timely manner.
8. Stay updated on emerging trends and technologies in Java and Angular development

Qualifications:

• Education criteria mandatory Btech/Mtech/MCA
• Proven experience as a Full Stack Developer with expertise in Java and Angular.
• Strong proficiency in Java, Spring Boot, HTML, CSS, and JavaScript.
• Experience with front-end frameworks such as Angular (Angular 6+).
• Knowledge of RESTful web services and API design.
• Familiarity with databases (e.g., MySQL, PostgreSQL, MongoDB).
• Version control systems (e.g., Git) and build tools (e.g., Maven, Gradle).
• Experience with agile development methodologies.
• Excellent problem-solving and communication skills.

Requirements:

 Strong development skills in Core / Advanced Java, and J2EE.

 Knowledge of Bamboo, Jira, Spring AOP, Junit, SQL query optimization and fine tuning, is a

plus.

 Strong analytical skills.

 Good in Design Patterns.

 Should have experience on JMS/Messaging and middleware like IBM MQ/Apache Kafka.

 Strong in design and technical documentation.

 Strong in Java SDK 1.8, Java SDK 11, Spring Boot (Embedded Tomcat), REST & SOAP API skills.

 Strong in Spring frameworks (MVC, IOC, Boot, Batch) and ORM framework like Hibernate.

 Hands-on experience in SQL.

 Core Java, J2EE, SOA based Web Services, RESTful Web Services, Hibernate, Spring MVC,

XSD, XML and WSDL, DB, Microservices.

 Understanding of Kafka and Netflix conductor.

 Should have worked with Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson.

 Extensive development experience with Web Services (SOAP and REST).

Betsperts

Senior UX Designer

Job description: 

We are looking for an experienced UX designer to join our team, a UX-UI expert with a passion for product design & brand design. Prior experience with Sports, Betting or Fantasy Sports domain would be preferable. 

Roles and Responsibilities: 

Create user flows, wireframes, prototypes, high fidelity mockups to illustrate concepts to communicate high-level design strategies and detailed interaction behaviors.

Leading end-to-end design of new products and supporting the continuous improvement efforts of existing products. 

Define end-to-end features and solve complex problems with simple and elegant solutions.

Drive the design process by independently defining design requirements, scoping UX projects, and prioritizing tasks.

Skills Required: 

Ability to create an entire design flow: user research, wireframes and prototypes, design implementation, usability testing.
A strong connection to the design community. One who is kept up to date and is constantly seeking new information, new research and creative tools
Strong and proven Portfolio
Full control on Sketch, Figma.

Good exposure to User Research, Interaction design, Visual Design

Ability to think at a high level and articulate rationale for adopted design direction and continuously advocate for the end-user

Excellent communication skills

Experience: 

4 to 8 Years

Location: 

Indore or Work from home (permanently) 

1.    Expert in iPhone SDK, SQLite Database.
2.    Proficient with Swift (mandatory) & Objective C.
3.    Experience with iOS frameworks such as Core Data, Core Animation, etc.
4.    Experience with offline storage, threading, and performance tuning.
5.    Familiarity with RESTful APIs to connect iOS applications to back-end services.
6.    Understanding of Apple's design principles and interface guidelines
7.    Knowledge of low-level C-based libraries is preferred.
8.    Understanding of Apple's design principles and interface guidelines.
9.    Experience with performance and memory tuning with tools.
10.   Familiarity with cloud message APIs and push notifications.
11.   Should have knowledge about API related to Facebook, Twitter, LinkedIn, Google +, Vimeo, YouTube, etc.
12.   Understanding of Apple's design principles and interface guidelines