Sales Development Representative- B2B SaaS
Company:
GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like. Our Website: https://growsmartsmb.com
Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.
About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts.
Designation: Sales Development Representative
Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.
Key Responsibilities:
- Gain a clear understanding of the product, ICP, value proposition, and product positioning.
- Research, Identify, prospect, and qualify leads in assigned industry verticals.
- Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
- Consistently meet monthly targets for activities, demos, and SQLs.
- Experiment, measure, learn, and refine the outbound playbook.
- Maintain contacts/leads, activities in CRM
- Nurture leads through emailers, social media engagements.
Skills:
- Demonstrated expertise in prospecting and lead generation in B2B SaaS.
- Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
- Proven track record of prospecting via email, cold calling, and LinkedIn.
- Consultative sales - understand and clearly articulate value proposition to potential customers.
- Work with cross-functional teams to answer customer questions.
- Passionate, energetic, and persuasive
- Positive attitude and demonstrated ability to deal with rejections
- Strong analytical and reasoning skills. Ability to learn new concepts quickly.
Location: Chennai
Job Perks: Not a large team, so you have a wide scope for learning, performance, and growth. Modern and state of the art workplace at the heart of the city – Ashok Nagar. Competitive salary, uncapped variable pay. Excellent growth opportunity – can take up bigger responsibilities earlier in your career. Due recognition and appreciation for hard work. Medical insurance for self.

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🎯 Role Overview
We are a UK-based SaaS company powering online ordering, POS, and mobile apps for restaurants and takeaways. We already serve 1200+ clients on our legacy platform and are migrating to a modern Python-Django, React, Flutter, microservices stack hosted on OVH Cloud.
We’re looking for a hands-on Senior Architect/Lead based in India (preferably Kerala) who can:
- Audit and stabilize our current build,
- Deliver MVP in weeks, not months,
- And evolve into the future CTO of the company.
This role is high-impact: you’ll work closely with the UK leadership team and lead a growing India-based engineering group.
🛠️ Key Responsibilities
- Architecture & Ownership
- Review and refactor existing codebase (Django backend, Flutter apps, React admin).
- Define clean architecture, APIs, and service boundaries.
- Simplify into a stable MVP (modular monolith first, microservices later).
- Delivery Management
- Enforce agile sprints (2-week cycles).
- Set up CI/CD pipelines, test automation, QA cycles.
- Ensure smooth and secure deployments on OVH cloud.
- Hands-On Development
- Lead by example — write/refactor core backend/frontend code.
- Mentor and guide 3 in-house developers (transitioning from PHP/Opencart).
- Scaling & Future Roadmap
- Prepare system for multi-language support, payments, POS integrations.
- Define a 12–24 month tech roadmap aligned with business goals.
- Explore AI-assisted coding/testing to boost team productivity.
- Leadership
- Act as technical counterpart to business leadership in the UK.
- Build and lead a strong India-based engineering team as we scale.
✅ Required Skills & Experience
- 7–10 years professional development experience, with at least 3 years leading teams or projects.
- Strong hands-on expertise in:
- Python-Django (backend, APIs, ORM, migrations)
- Flutter (cross-platform apps)
- React (admin dashboards)
- DevOps (CI/CD, Docker, cloud deployments)
- Proven track record of shipping SaaS products from MVP → production.
- Experience cleaning up/refactoring messy codebases.
- Ability to mentor mid-level and junior devs.
- Bonus: Experience with restaurant/retail tech, POS, or fintech/payments.
🚀 Desirable Traits
- Pragmatic “builder” mindset → knows how to cut complexity and ship fast.
- Hands-on problem solver, not just a PowerPoint architect.
- Ambition to grow into CTO role (lead a larger tech org, own platform strategy).
- Strong communicator — can bridge between UK business team and India dev team.
💼 What We Offer
- Competitive salary for senior-level (₹12 - ₹18 lakhs INR / year depending on experience).
- Future CTO track opportunity.
- Chance to lead the rebuild of a SaaS platform already trusted by 1200+ businesses.
- Direct collaboration with UK leadership, high ownership and visibility.
📌 How to Apply
Send CV + GitHub/LinkedIn. In your cover note, describe:
- A time you had to rescue a struggling project.
- Your experience with Django + Flutter + React in one product.
- Why you’d want to grow into CTO responsibilities.
1 To Generate Market Qualified leads from various sources according to Business Generation Plan and revenue target
Sources: Web Browsing , Directories of association, B2B Portal etc.
2 To Entertain the leads provided by the Marketing department as per the sales manual
3 To do proper suspecting and prospecting of the client and gather basic information before entertaining or presenting any document / communication to client
4 To Identify the Gate Keeper, Key Influencer, Key Decision maker, and blocker for the key Accounts
5 To understand the client requirement and provide the required techno-commercial presentation over a call/ meeting (Persoanl / Virtual)
6 To handle the objection / attitude of the prospect
7 To practice and preach the competititve advantage / sales burger / etc. of the company to improve closing ratio
8 To show the effective negotiation skills during telephonic / Personal Meeting and close the sales as per the company’s sales policy
9 To maintain and verify all order documents like Quotation (Pro-forma) PO, SO Etc in Sequntial manner
10 To take timely (after every 3 months)follow up for new order and requirements and milk the account for up selling
11 To generate reference from existing client and collect the testimony
12 To Maintain Sales Funnel acordingl to lead and Customer Categoty
13 To prepare the MIS and submit to reporting authority time to time or during monthly review meeting
14 To share the bottlenecks faced during sales call / deal and get the appropriate and reasonable solution of it from reporting authority
15 To Quarterly plan one visit to Key accounts for up selling
16 To plan and approve the sales tour from reporting authority
17 To maintain the tour expense / data as per policy
18 To use technology and software carefully to prevent data and information
19 To provide information of new market research to reporting authority
20 To upgrade own self on functional and managerial
21 To attend shows/ exhibition on behalf of the company
Responsibilities:
• Accountable for driving and generating revenue for the business unit working on outbound sales inquiries on phone calls or chats.
• Attending business networking events to generate leads
• Create and maintain database for outreach via phone, email, LinkedIn and other networking platforms.
• Market research to develop warm leads
• Develop an outreach mechanism through SOPs to reach out to target customers for generating leads.
• Upsell additional services as required to prospects.
• Get an understanding of the services offered at Infidigit on a regular basis by attending interna trainings as and when required.
• Deliver the monthly target as assigned by the business
• Understands pipeline management, working on opportunities/leads through ZOHO or other CRM tools and be able to present a report on a weekly basis to the leadership team.
• Prepare monthly, quarterly and annual sales forecasts.
• Enable the end-to-end onboarding process for new clients, ensuring a smooth transition from prospect to client status.
• Adhere to SOPs for lead conversion and onboarding to ensure successful client onboarding.
• Preparing weekly and monthly reports.
• Maintaining client records.
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Roles and Responsibilities |
● Responsible for ensuring design quality, consistency, and coherence of a feature. ● Ideate, execute and deliver features based on prioritization and collaboration with product & engineering. ● Be the owner & decision-maker of design for one or more major features in the consumer app ● Responsible for driving improvement through design on defined metrics for the feature ● Navigates through internal and external dependencies on product/dev/analytics teams ● Mentors designers within the team ● Participates in decision making for other related features. ● Actively participates in hiring events
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Critical Functional Skills (Any Certifications Preferred) |
● Min 3 years of experience designing in consumer-focused product companies ● Excellent communication skills ● Has held a lead or senior designer role in a team |
Experience in Design Patterns, Design principles & memory Management.
- Strong understanding of data structures and algorithms
- Sound understanding of object-oriented programming and excellent software design skills.
- Good experience of SOA/Microservices/Restful services and development of N-tier J2EE / Java Springboot applications (API- s).
- Strong understanding of database design and SQL (mySql/mariaDB) development
- Should have experience in Apache Kafka, RabbitMQ, or other Queueing systems.
Delivery of High Quality, Scalable and Extensible systems, and applications on-time and on-budget.
-Adoption and Evolution of the software engineering practices and tools within the organization
- Keep in sync with the latest technology developments and open source offerings. - Collaborate with other technology and business teams within the organization to provide efficient robust solutions to the problems.
The ideal candidate should be able to build the front-end and back-end up from conceptualization and business requirements to a fully functional, responsive & intuitive user interface.
Technology Stack -
• Backend Coding PHP
• Framework - Laravel
• MySQL
• HTML5/ CSS/ Javascript/jQuery/Ajax etc
Responsibilities:
• Developing web applications and services using Agile development methods.
• Contribute to organization for improvements in process and infrastructure.
• Code, test and operate Laravel based services.
• Effectively use tools and ingenuity to identify and fix defects before they become a problem.
• Integration of user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Implementation of security and data protection.
As a Sales Executive, you will use a combination of phone, email, and social media to help build our sales pipeline by connecting with prospects. Being a small team, you will have the opportunity to grow fast and take leadership positions
Sales Executive responsibilities as follows will be a key part of the job profile.
- Research/qualify potential customers within an assigned geographic/industry territory.
- Leverage marketing content, events, and programs to create an effective outreach plan through email, phone, video, and social outreach
- Engage and nurture contacts
- Schedule appointments for the account executive team Weekly reviews of targeted accounts, new contacts added, and any sales and marketing intelligence
- Monitor, manage and document daily activities in Hubspot.com
- Keep informed on new products, services, and other industry trends
- Keep informed of customer business opportunities, current conditions, future prospects, active measurements, market condition and competitive issues.
- Achieve or exceed daily, weekly, monthly and quarterly goals.
We are looking for a React Native developer interested in building mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Leverage native APIs for deep integrations with both iOS and Android platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing iOS and Android apps to React Native.
TITLE: Guest Relationship Executive (GRE)
DEPARTMENT: Sales
REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)
GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.
Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company.
2. Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.
3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.
Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation.
Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous
Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days off must be given in writing and exceptions
can be made by the General Manager.
Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.
ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales.
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.








