Sales Development Representative- B2B SaaS

Job Summary

The Technical Lead in Web Development with a focus on JavaScript, Drupal, and PHP will be responsible for overseeing and leading the technical team in the development of web applications using these technologies. The role involves coordinating with stakeholders to gather requirements, designing solutions, and ensuring successful implementation while adhering to best practices. (1.) Key Responsibilities

1. Lead a team of developers in the design, development, testing, and deployment of web applications using javascript, drupal, and php.

2. Collaborate with stakeholders to understand requirements and provide technical solutions that meet business needs.

3. Ensure code quality and adherence to coding standards throughout the development process.

4. Troubleshoot technical issues, identify root causes, and implement solutions to enhance application performance.

5. Stay updated with the latest industry trends in web development and recommend improvements to existing processes.

6. Conduct code reviews and provide guidance to team members for skill development and knowledge sharing.

Skill Requirements

1. Proficient in web development using javascript, drupal, and php.

2. Strong understanding of frontend technologies such as html, css, and bootstrap.

3. Experience in developing and maintaining drupal based websites and applications.

4. In-depth knowledge of php frameworks such as laravel or symfony.

5. Familiarity with database management systems, especially mysql.

6. Ability to lead a technical team, prioritize tasks, and meet project deadlines.

7. Excellent communication skills to interact with stakeholders and team members effectively.

8. Problem-solving attitude and a proactive approach to handle challenges in web development projects.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

We're Hiring! BusinessDevelopmentExecutive (Fresher)

Are you a recent graduate passionate about sales and business development? Join our team as a #BusinessDevelopmentExecutive!

What We’re Looking For:

#Skills: Excellent communication (written & verbal), basic knowledge of biding plaforms like Upwork, Freelancer ,wellfound, guru

Basic understanding of the trending technologies like PHP, Shopify Wordpress, Python,Dotnet, Mernstack ,Meanstack, Java

#Education: BE, BTech, BCA, MCA, (Freshers welcome!)

Qualification : Just a desire to learn, Excellent English Communicaton

#KeyResponsibilities:-

- Generate leads via bidding portals Upwork, Freelancer, LinkedIn sales navigator, apollo.io, clutch

- Build client relationships.

- Assist with proposals, market research, and sales, client communication.

- Staff Augmentation

- Requirement gathering from the client.

Apply Now at [email protected] to kick-start your career in business development!

Hiring : Dynamics CRM Developer Gen AI

Exp - 8+yrs

Location - Pan India

Required Skills & Qualifications

Experience: 8+ years overall; 3+ years across Dynamics 365/Dataverse/Power Platform;

2+ years applied GenAI (Azure AI/OpenAI, Cognitive Search).

Dynamics / Dataverse: Tables, forms, views, BPFs, security roles, solution management; plugins (C#), JS, web resources.

Power Automate: Cloud flows, connection references, error handling, admin controls (DLP, environment, capacity), and governance.

Copilot Extensibility: Building copilots or extending Microsoft Copilot experiences with custom actions/skills, connectors, and prompt-orchestration grounded in Dataverse/Azure Search.

Azure AI & Search: Azure OpenAI (GPT/embeddings), Cognitive/Vector Search, embedding strategies, chunking, hybrid/semantic search, and RAG patterns.

Integration: REST/Graph APIs, Azure Functions, Logic Apps, Eventing (Service Bus/Queues), OAuth2/AAD.

DevOps & ALM: Git/Azure DevOps, CI/CD for solutions and infrastructure (Bicep/ARM/Terraform good to have), release gates, secrets management.

Security & Compliance: RBAC, Managed Identity, Key Vault, data loss prevention, content filters/guardrails.

Key Responsibilities:

Solution Design & Delivery

Architect and implement AI-enabled apps using Dataverse, Model-Driven/Canvas Apps, and Power Automate with robust governance and environment strategies.

Build Copilot extensions (e.g., custom skills, plugins, connectors, prompts, grounding with Dataverse/Azure Search) to automate workflows and enhance user productivity.

Integrate Azure OpenAI Service / Azure AI Foundry models for summarization, classification, RAG, and copilots; implement guardrails, content filters, and prompt-engineering patterns.

Implement RAG pipelines using Azure Cognitive Search / Vector Search, embeddings, chunking, and grounding with enterprise data (SharePoint, Dataverse, Blob, SQL).

 Dynamics 365 / Dataverse

Configure entities/tables, relationships, BPFs, business rules, and security roles; ensure least-privilege access and compliant data boundaries.

Implement server-side logic (plugins, custom actions), client scripting (JavaScript), and web resources where required.

Validate and optimize solution layering, ALM, and environment promotion (DEV/UAT/PROD).

Power Automate & Admin Controls

Design resilient cloud flows with retry/exceptions, idempotency, and throttling strategies; govern DLP policies, environment strategies, and connection references.

Build/maintain custom connectors for internal/external systems (Graph, Dynamics, Azure Functions, REST).

 Azure AI & Integrations

Develop Azure Functions / Logic Apps for integration and orchestration; secure with Managed Identity and Key Vault.

Configure Cognitive Search indexers, skillsets, and vector stores; implement semantic ranking and hybrid search.

Instrument solutions with Azure Monitor / App Insights for telemetry, cost governance, safety events, and performance.

Quality, Security & Compliance

Enforce secure coding, data residency, PII handling, content safety, and RBAC across resources.

Create test strategies (unit, integration, functional), golden datasets/prompts, and evaluate LLM quality metrics (groundedness, precision/recall for RAG, hallucination rate).

Contribute to documentation, runbooks, and user enablement for AI features.

Strong portfolio showcasing graphic design and animation skills

• Proficient in design software (Premiere Pro, After Effects, Adobe Illustrator, Photoshop etc.)

• Ability to work efficiently and meet deadlines

• Excellent communication and collaboration skills • Understanding of the lead generation process and how to create effective visuals

• Preferably, Previous experience of working with a Lead Generation house or agency

• Preferably, some exposure to content writing

• Own the PnL for all the brand campaigns and drive overall profitability for the city
• Developing strategy for campaign management and success
• Own NPS score of the campaigns in the city
• Process building for each function within the city
• Team building, training, and development
• Build a network of vendors, partners, manpower for the city campaign
• Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis

What you will need:

• PG/MBA degree with 7-10 years of experience handling operations and team
• Candidate with the agency, offline marketing operations, or startup background would be preferred
• Quick learner, confident, good presentation & sales skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops
• Long term vision and commitment

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates

         Accounts Executive- German 

     Are you looking to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results     working alongside a seasoned, dedicated group of entrepreneurs?

Roambee Corporation (www.Roambee.com) is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world. With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible.

Roambee has entered into a strategic partnership with Deutsche Telekom. Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually, with talented, smart people around the world who have already cut their chops at the big companies and other successful start-ups. Now, we've chosen to take the professional risks – and earn the rewards – that comes with building a global business from the ground up.

Your Area of Responsibility:

• Support regarding the preparation of monthly and annual financial statements according to German GAAP and IFRS.
• Posting of business transactions in the general ledger and sub ledger (debtors; creditors; property, plant and equipment).
• Preparation of VAT returns, tax balance sheets.
• Preparation of financial reports for internal and external stakeholders.

What We’re Looking For:

• You have Expert Knowledge of German GAAP (HGB) and German Tax Law.
• You are very proficient in MS Office and have experience with SAP.
• You have 2-3 years of work experience as an accountant in preparing of financial statements according to     German GAAP and IFRS.
• Ideally, you have successfully completed business-related studies with a specialization in financial accounting, tax, controlling or something similar.
• You have an outstanding ability to convert theoretical knowledge into practical skills and reasoning.
• You are outcome-orientated and you show initiative and responsibility.
• You are good at structuring, prioritizing your work and you show responsibility towards your tasks.
• Team work, analytical thinking and excellent communication skills should all be among your strengths as well as intercultural competency and a high work-load tolerance.
• You enjoy working in a dynamic start-up environment.
• You have a good understanding and knowledge of English.

The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options. 

Please note:

• This job is located in Mumbai, India. Candidate must be authorized to legally work in the
• Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resume