Content Writer

Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's?

●Minimum of 100+ Dials every day with 40+ Connects.

●2 hours of talk time on an average per day & 1 Video Session

●2 enrolled students per week.

●Weekly revenue targets to be met consistently. 

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

• Responsible for reaching out to prospective students and persuading them to purchase the courses.

• Timely addressing the queries and suggestions by students and acting on it on the quick TAT.

• Adhering strictly to the sales calls SLA’s.

• Execution of preset SOPs for the team that you are responsible for

• Collecting feedback from students & stakeholders for successful planning and execution for future

• Coordination between teams to provide swift resolution to prospective students

• Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.

• Recording all successful and unsuccessful attempts to close sales.

• Attending regular team meetings to clarify progress and performance-related expectations.

• Coordinating with the TL to come up with new offerings to increase revenue from existing accounts

• Conducting each of your functions with the utmost respect, regardless of other dispositions.

Requirements :

• Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.

• Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions

Good to have skills:

• Tech understanding/inclination

• Existing network/relationships in target group

We're building a game tech platform for discovering and creating engaging gaming experiences.

We need a driven, enthusiastic and passionate Android developer who is still fascinated and excited about the potential of great apps and mobile-based games. Devs who are or have been gamers will be a better fit for this role. You'll build something that sits at the intersection of TikTok, Steam and Roblox. 

We promise a great learning and working experience with a team of entrepreneurs, devs, gamers, animators, award-winning UI/UX designers and advisors who have been CXOs of billion-dollar companies. You'll be in the company of many highly accomplished yet humble individuals who want to build something amazing together.

We are building our platform with a mobile-first approach for the mobile-first world, so we naturally focus a lot on UI topics like intelligent user nudges, app micro-interactions and in-app animations far more than normal app dev roles. You'd have a fun-filled and fantastic growth curve with us.

We have built an interesting and engaging gaming-based culture and you'd be required to play games and build gaming experiences as a part of your job here. 

Our startup hires with a talent-first approach and we value skill and drive levels far more than just brand-name colleges on your resume. We have hired many people from these top colleges, but we hired them purely based on their skills and cultural fit. We find it worth mentioning that many people from these top colleges couldn't make it through our interview process too. 

We want this to be your first or second job and we'll work tirelessly to make this your last one. 

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up the appointments and can clearly communicate the company's brand identity.

• 1+ years of successful experience selling enterprise software products or services
• Identify prospects grow and manage sales pipeline to achieve targets
• Coordinate software demos and service presentations with prospects and internal business development team.
• Experience in market research, data mining and cold calling.
• Generate new potential client through cold calling, social media platforms.
• Communicating with the Organization heads and schedule the appointments for product demo.
• Self-motivated, able to work independently and as a member of a remote team.
• Proven ability to build and manage a sales pipeline and achieve targets
• Market Research to identify new markets and prospects.
• Excellent communication skills (presentation, verbal, and written)
• Demonstrated expertise in building and maintaining client relationships
• Good convincing ability and confident personality.
• Data driven approach towards the sales process.
• Full understanding of the sales process from database generation to fixing the appointments.

• Min 1 year of relevant experience in software/hardware sales
• Strong communication and presentation skills.
• Knowledge of lead generation and email hunting.
• Excellent knowledge of search engines, web analytics and business research tools.
• Adequate knowledge of data collection methods.
• Strong analytical and critical thinking.
• Good working knowledge of MS Word and Excel

· Creating Sales lead

· Customer visit to the scale

· Converting lead to prospects/order.

· Meeting customers and providing necessary product information to all the stakeholders

· Proposal and customized solution to be shared with a customer

· Maintain relationship with customer

What will you do?

• Website development using LAMP technologies.
• Responsible for the development of new applications and enhancements in an existing application.
• Responsible for testing of the application, performance analysis, etc.
• Good communication skills.
• Strong Analytical and troubleshooting skills.
• Ability to meet deadlines while staying focused.
• Attention to detail and ability to work with 100% efficiency.

What does it need?

• This is a role for a talented and ambitious PHP Developer. Experience in web development preferred with graduation in a similar field.
• Minimum 2 years of experience.
• Knowledge of PHP & MySQL is a must.
• Should be capable of deploying application on Apache Web Server.
• Knowledge of HTML, CSS & JavaScript.
• Knowledge of Linux/Ubuntu etc will be an added advantage.
• Knowledge of jQuery and Ajax will be an added advantage.