Junior Content Writer

About POSSPOLE Catalyst

POSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.

Role Overview

We are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.

The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.

Key Responsibilities

• Make outbound calls to prospective students, parents, and leads generated through various channels.
• Understand the prospect's educational background, career goals, and requirements.
• Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.
• Handle questions and objections and provide appropriate information to prospects.
• Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.
• Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.
• Qualify leads based on their interest, eligibility, and requirements.
• Work towards achieving daily, weekly, and monthly sales/conversion targets.
• Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.
• Maintain professional relationships with prospects throughout the sales cycle.
• Provide regular updates to the reporting manager on lead status, conversions, and challenges.
• Continuously improve calling, counselling, objection-handling, and conversion techniques.

Requirements

• 0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.
• Freshers with strong communication and sales aptitude are welcome.
• Excellent verbal communication and interpersonal skills.
• Good persuasion, negotiation, and objection-handling abilities.
• Comfortable making a high volume of outbound calls.
• Target-oriented and motivated by achieving results.
• Basic proficiency in MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as collaboratively with a team.
• Candidates who can join immediately or at short notice will be preferred.

Key Performance Indicators (KPIs)

• Number of calls and meaningful conversations
• Lead qualification rate
• Follow-up completion
• Conversion/enrollment rate
• Monthly revenue generated
• Target achievement
• CRM/data accuracy
• Lead response and follow-up time

What We Offer

• Opportunity to work in a fast-growing innovation and education ecosystem.
• Exposure to sales, business development, education, and talent development.
• Performance-driven growth opportunities.
• Hands-on experience working with students, parents, institutions, and industry stakeholders.

Reporting To: Business Development / Sales Manager

Interested candidates can apply with their updated resume.

LLM Engineer 

3-6 Years

Bengaluru/Mumbai/Remote

WHO WE ARE: 

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence-powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes. 

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes. In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions. 

OUR VALUES: Go with your GUT 

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses. 

●Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully. 

●I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Key responsibilities: 

• Work closely with the design and product teams to help craft conversational experiences for our users 
• Ability to work independently to deliver features that the team design 
• You need to own outcomes without someone watching over you 
• Understand the data we have and identify how we could leverage it to create more personalised experiences for our users 
• Fine tune models with data specific to our use case 
• Use different RAG approaches to augment data that the LLM already has ● Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes) 
• Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)
• 
  

Requirements: 

• 3+ years of experience
• Experience working with LLMs and Generative AI 
• Experience building conversational bots 
• Experience fine tuning models 
• Experience using RAG base approaches 

Understanding of financial concepts and investing would be a big plus but not required

Roles and Responsibilities:

• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI on campaigns
• Track, report, and analyze website analytics initiatives and campaigns.
• Optimize copy and landing pages as per SEO best practices
• Perform ongoing keyword discovery, expansion and optimization
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Qualifications:

• At Least 2 year of relevant experience is highly preferred.
• Good knowledge of WordPress (Important)
• Have the patience to wait for campaign results and learn from failed campaigns.
• Functional knowledge of HTML coding and tags
• Quick decision-making skills
• Knowledge of Microsoft Office

If this role looks interesting to you,

As next steps, we would like you to take this assessment test - https://careers.turing.com/apply/info/om

Please ignore the job title and location status question in this test (select option 3 for the same.)

Our team will be in touch if your qualifications match our needs for this role. Thanks again for considering us in your career.

Experience & Background

• B-Tech/BCA/MCA
• 0-2 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.
• Exposure on Service Now integration protocols with other application/systems
• Excellent attention to details, ability to multitask, and effective time management skills
• Knowledge of web based development languages; specifically JavaScript, Ajax
• Exposure of ITSM Framework and ITIL
• Good Communication Skills

Key Responsibilities:

• Partnering with clients and internal business owners (product, marketing, edit, etc.) to understand needs and develop models and products for Kaleidofin business line.
• Good understanding of the underlying business and workings of cross functional teams for successful execution
• Design and develop analyses based on business requirement needs and challenges.
• Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, hyperparameter tuning, ensembling etc.
• Providing statistical analysis on custom research projects and consult on A/B testing and other statistical analysis as needed. Other reports and custom analysis as required.
• Identify and use appropriate investigative and analytical technologies to interpret and verify results.
• Apply and learn a wide variety of tools and languages to achieve results
• Use best practices to develop statistical and/ or machine learning techniques to build models that address business needs.
• Collaborate with the team to improve the effectiveness of business decisions using data and machine learning/predictive modeling.
• Innovate on projects by using new modeling techniques or tools.
• Utilize effective project planning techniques to break down complex projects into tasks and ensure deadlines are kept.
• Communicate findings to team and leadership to ensure models are well understood and incorporated into business processes.

Skills:

• 2+ year experience in advanced analytics, model building, statistical modeling, optimization, and machine learning algorithms.
• Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, Boosting trees, Recommender Systems, ARIMA and Anomaly Detection. Feature selection, hyper parameters tuning, model selection and error analysis, ensemble methods.
• Strong with programming languages like Python and data processing using SQL or equivalent and ability to experiment with newer open source tools
• Experience in normalizing data to ensure it is homogeneous and consistently formatted to enable sorting, query and analysis.
• Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
• Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE)
• Experience in risk and credit scoring domains preferred

Required Knowledge and technical skills:
- Expert level experience designing and building web services using Java
- Hands on experience in frameworks like struts , springs, hibernate
- Experience with multiple database platforms
- Experience with high volume, mission critical applications
- Experience building distributed systems at Internet scale
- Knowledge of commonly used design patterns
- Prior experience building internet platforms from the ground up
- Understanding Microservices patterns and architectures, enterprise design and industry best practices.

Required Qualities/ personal skills:
- Strong written and verbal communication skills
- Strong interpersonal skills and time management skills
- Strong analytical and troubleshooting skills
- Experience working in an Agile environment
- Experience working in a fast-paced delivery environment