About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
Key Responsibilities:
- Customize Zoho tools to meet business needs.
- Create workflows, automation, and custom functions using Deluge scripting.
- Integrate Zoho apps (CRM, Recruit, People) and third-party platforms like WhatsApp and email.
- Build dashboards and reports using Zoho Analytics to provide insights.
- Train teams and provide support for using Zoho tools effectively.
Required Skills and Qualifications:
- Hands-on experience with Zoho tools like CRM, Creator, and Analytics.
- Ability to write Deluge scripts for custom workflows.
- Basic knowledge of databases and SQL.
- Problem-solving skills to troubleshoot and optimize processes.
- Good communication skills for working with teams.
Preferred Skills:
- Familiarity with Zoho Books, Zoho Projects, and other Zoho tools.
- Knowledge of CI/CD pipelines and automated testing practices.
- Experience in agile environments and tools like Jira.
- Background in customer support or consulting roles.
- Why Join MyOperator?:
- Work on exciting projects leveraging the full Zoho One platform.
- Be part of a collaborative team dedicated to driving innovation.
Why Join MyOperator?:
- Work on exciting projects leveraging the full Zoho One platform.
- Be part of a collaborative team dedicated to driving innovation.
About MyOperator - VoiceTree Technologies
About
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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Roles & Responsibilities:
· Hands on Experience of banking application with Java, Mule, AWS, API/Microservices, Grafana, Git, Oracle/MySQL.
· System understanding and hands on experience on Application Support.
· Perform all tests on production applications.
· Knowledge on Database, Kong, Linux, AWS Environments.
· Log tracing application like Grafana, Jaeger, Kibana, Dynatrace etc
· Knowledge in Scripting, process automation etc
· Deployment pipeline like Jenkins, GitLab.
· Good to have Kubernetes, Git.
· Design production support procedures, policies and documentation
· Identify and resolve technical issues
· Establish the root causes of production errors, and escalate serious concerns
· Prepare recovery procedures for all applications and provide upgrade to same
· Coordinate with IT Business Groups, other Application Tech Teams and external vendors and ensure effective application services to ensure reliability of all applications
· Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
· Supervise all alerts related to application and system procedures and provide services proactively
· Develop test scripts for new/changed production application capabilities
· Capture and share best- practice knowledge amongst the team
Educational Qualifications:
· Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)
· Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)
JOB DESCRIPTION AND RESPONSIBILITIES:
- Work as a Member of The File Transfer Engineering team involved with the Configuration, Maintenance, and Support of Sterling File Gateway, Connect Direct (NDM) environment.
- This position will participate in the design & development of technical solutions within company strategic B2B/MFT platform which provide innovative technical improvements, improve quality and operational excellence, lower cost, satisfy regulatory and compliance requirements, mitigate risk, and satisfy business objectives.
QUALIFICATIONS:
- Bachelor’s degree in computer engineering/Science Degree or related field
- 4-5 years’ experience in supporting real time production environments.
- Extensive debugging skills and fixing experience
- General knowledge of industry standards and best practices for supporting middleware technologies
- Knowledge of Ping Access, Ping Federate, LDAP, Active Directory, Connect Direct (NDM) Unix/Windows/Mainframe
- Developing transformation maps and processes for any-to-any data formats and RDBMS queries using IBM Sterling B2B Integrator mapping and business process modeling tools.
- This position requires sophisticated knowledge of B2B/MFT concepts, technologies, best practices, standards, and architectures within the IBM File Gateway suite.
- Minimum five years of technical experience in IBM File Gateway Suite (IBM Sterling B2B Integrator (preferably version 6.x) and IBM Sterling File Gateway, Sterling External Authentication Server, Secure Proxy, IBM Control Center Monitor) including:
- Experience with Installation and configuration of multi-node architecture environments, including upgrades and platform migration.
- Experience in setting up and testing disaster recovery environment to handle failover scenarios.
- Experience with onboarding new partners, transactions and making changes to existing partners to meet internal and external requirements.
- Experience in configuring adapters, service configuration and policies.
- Experience in setting up and configuring industry-standard communication protocols such as SFTP, FTPs, FTP, HTTP, HTTP, Connect: Direct, WebSphere MQ
- Experience with security configurations SSL certificates, SSH keys, PGP/GPG
- Experience with IBM File Gateway Suite maintenance and administration
- Experience with external authentication integration
- Experience with Java extensibility
- Development of custom protocols, custom file layers and custom consumer identification
- Must possess strong analytical, problem-solving, and root cause analysis skills.
- Hands-on experience in Production Support, resolving critical incidents using the IBM File Gateway Suite
- Knowledge of SQL queries, database schemas and related concepts using Oracle
- Knowledge of IBM Sterling File Gateway APIs.
- Should have Excellent communication and customer service skills.
Education: BE / B.Tech- EEE/ECE/E&I/ Instrumentation and Control
Experience: 3-6 years in the graduates.
Minimum 3+ years of experience in Industrial Automation applications for manufacturing environment.
Domain knowledge: In areas of Industrial Automation technology tools – PLC/DCS/SCADA/HMI for Manufacturing in one or more of the following verticals: Chemicals, Glass, Construction products, Automotive, Abrasives, ceramics industries.
Requirements:
- To be part of Digital Manufacturing and Industry 4.0 projects across Saint Gobain group of companies
- Design and develop Industrial automation applications for discrete, process and hybrid Manufacturing
- Experience in working with various Automation OEM or systems Integrators- Rockwell/Siemens/Schneider
- Experience in providing the network architecture for connectivity of PLC/DCS/OPC/HMI for software integration
- Experience in Industrial automation tools- feature selection, product evaluation for cost effective solution
- Expertise in Industrial automation - Best Practices, Industry Standards and integration methodologies
- Experience in various SCADA platforms such as - GE Proficy, Wonderware, Siemens Win CC, RA Factory Talk
- Collaborate with multi-functional teams to provide Industrial Automation solutions for Digital Manufacturing
- Part of end to end project of automation right from design to delivery of the project.
Please find the Job Description for C/C++.
Mandatory Skills
-Must have experience and Good understanding about pointers & memory in C/C++
-Must have experience in Unix/Linux IPC (semaphore, shared memory, socket, multi thread)
-Must have Debug skills : gdb, coredump analysis, network packet analysis
-Must have experience in Source code syntax parser (Preferably lex, yacc, bison, etc.)
-Must have worked on build tools : Makefiles, make, etc.
-Database : Preferably Oracle Good at SQL and stored procedures
Optional Skills
-Telegram development using C/C++
-Finance/Industry domain knowledge
-Japanese speaking skills
- Responsibilities:Troubleshoot and report RCA, propose solutions(how to fix)
- Debug identified problems and provide fixes swiftly
- Ability to write clear and concise documentation
- To understand and maintain legacy codebase
- Individual contributor, but also works closely with junior developers
- Review source code developed by peers
- Proactive to suggest and implement improvements on current products
- Design and develop new features based on requirement document
Location-Bangalore
Please share your updated resume to proceed further.
Thanks & Regards
Shruti(Assistant Executive-HR)
Nichi-In Software Solution Pvt Ltd
URL:- www.nichi.com