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Customer Success Associate
Sharpsell Technology Solutions Pvt Ltd's logo

Customer Success Associate

Priyadarshini R's profile picture
Posted by Priyadarshini R
0 - 1 yrs
₹3L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
Stakeholder management
Problem solving
Analytical Skills

About Sharpsell (https://www.sharpsell.ai/)

Sharpsell.ai’s Sales Playbook Automation Platform helps large sales teams to scale deal-winning behavior with dynamic product illustrations, real-time learning, personalized content. Sharpsell comes with playbooks for salespeople that adapt and serve them every step of the sales process by providing learning, content, tools, frameworks and answers that are required to build trust and close deals.


Sharpsell is used by leading companies by 7,50,000+ frontline sales users in BFSI and Pharma industries and is funded by leading investors like Cornerstone Venture Partners and Mistry Ventures.


Key Responsibilities:

  • The first point of contact for customers, ensuring delivery excellence and availability to answer any inbound questions or calls.
  • Instrumental in developing customer relationships that help teams improve customer lifetime value and reduce churn.
  • Maintain excellent service by going above and beyond to ensure customer delight and retention.
  • Be at the forefront of the delivery cycle - managing client expectations, driving product usage, and ensuring adoption.
  • Program management, including on-time content uploads and releases, as well as user management.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Sharpsell Technology Solutions Pvt Ltd

Founded :
2022
Type :
Product
Size :
20-100
Stage :
Raised funding

About

N/A

Company social profiles

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