Sales engineer

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

AccioJob is conducting a Walk-In Hiring Drive with Tennr for the position of Software Engineer.

To apply, register and select your slot here: https://go.acciojob.com/cgbWtX

Required Skills: HTML, CSS

Eligibility:

Degree: All

Branch: All

Graduation Year: All

Work Details:

Work Location: Gurgaon (Onsite)

CTC: ₹12 LPA to ₹18 LPA

Evaluation Process:

Round 1: Offline Assessment at AccioJob Noida Centre, AccioJob Pune Centre

Further Rounds (for shortlisted candidates only):

Resume Evaluation, Technical Interview 1, Technical Interview 2, Technical Interview 3

Important Note: Bring your laptop & earphones for the test.

Register here:

https://go.acciojob.com/x2r62z

👇 FAST SLOT BOOKING 👇

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Job Description:

We are looking for a skilled React Native Developer to design, develop, and maintain high-performance cross-platform mobile applications for Android and iOS.

The ideal candidate must have strong command over React Native, TypeScript/JavaScript, and working knowledge of Kotlin (Android) or Swift (iOS) to build and integrate native modules when needed.

You will work closely with backend, design, and product teams to deliver seamless, fast, and stable mobile experiences for the ZestFindz ecosystem.

Key Responsibilities:

• Develop and maintain cross-platform mobile applications using React Native.
• Collaborate with design and product teams to deliver pixel-perfect, responsive UIs.
• Integrate REST APIs / GraphQL and handle authentication, caching, and error states efficiently.
• Implement and manage app state using Redux / Context API / Zustand.
• Optimize app performance, handle animations, memory leaks, and rendering issues.
• Manage offline storage using SQLite / AsyncStorage / MMKV.
• Configure and manage Firebase services - Auth, Firestore, Push Notifications, Analytics.
• Handle deep linking, in-app navigation, and app lifecycle events.
• Deploy apps to Google Play Store and Apple App Store (with signing, provisioning, versioning).
• Work with DevOps to integrate apps into CI/CD pipelines (Fastlane / GitHub Actions / Codemagic).
• Write clean, modular, reusable code with proper documentation and testing.
• Debug, profile, and optimize performance for low-end devices and weak networks.
• Ensure security best practices - secure token storage, environment management, and data encryption.

Must-Have Skills:

• Strong experience in React Native (0.70+) and TypeScript.
• Solid understanding of mobile architecture patterns (MVC, MVVM, Flux).
• Experience with React Navigation, Redux / Context API / Zustand, and API integration (Axios / Fetch).
• Familiarity with Firebase, App Permissions, and Push Notifications (FCM/APNS).
• Good understanding of Android Studio, Xcode, Gradle, and Cocoapods.
• Ability to write clean, testable code with unit and integration tests.
• Working experience with Git / GitHub / GitLab CI/CD.
• Problem-solving mindset and ability to debug across full mobile stack.

Good-to-Have Skills (Bonus):

• Knowledge of native SDK integrations (Maps, Camera, Payments, etc.).
• Experience with React Query / GraphQL.
• Familiarity with Fastlane, Crashlytics, App Center, or Sentry.
• Understanding of UX principles and animation libraries (Lottie, Reanimated).
• Experience with OTA updates (CodePush) and App Store Optimization (ASO).

We are seeking a Senior UI/UX Designer & Developer to lead user‑experience and interface design across our AI platform. The ideal candidate will have deep experience crafting complex digital products from concept to launch, be highly proficient in Figma and other modern design/prototyping tools, and be motivated to translate AI‑driven workflows into intuitive experiences for clinicians, researchers and business users. This role demands excellent problem‑solving skills, the ability to conduct user research and synthesise insights into design decisions, and the technical know‑how to collaborate with full‑stack engineers on the implementation.

Key Responsibilities

• Lead UX Strategy & Research
• 
  
• Conduct discovery research, interviews and design-thinking sessions to understand user needs, pain points and mental models, especially in clinical and med‑tech contexts .
• 
  
• Gather and interpret analytics, telemetry and user feedback to inform product roadmaps and AI‑assisted experiences.
• 
  
• Design AI‑Enabled User Journeys
• 
  
• Craft user flows and interaction patterns for AI‑powered features (e.g., conversational interfaces, predictive insights) ensuring the outputs are trustworthy and actionable.
• 
  
• Collaborate with product and engineering teams to scope MVP features, create wireframes and high‑fidelity mock‑ups, and iteratively refine the designs based on feedback .
• 
  
• Develop & Prototype
• 
  
• Build interactive prototypes using Figma and other rapid‑prototyping tools; implement responsive UI components using HTML, CSS, JavaScript/TypeScript or React.
• 
  
• Work alongside full‑stack developers to translate designs into production code, ensuring accessibility, performance and adherence to design systems .
• 
  
• Establish Design Systems & Best Practices
• 
  
• Define and maintain a scalable design system with pattern libraries, UI components and design tokens.
• 
  
• Champion UX best practices such as usability testing, heuristic evaluations and inclusive design .
• 
  
• Evaluate emerging AI design tools and generative capabilities to accelerate design workflows.
• 
  
• Cross‑Functional Collaboration
• 
  
• Communicate design decisions effectively to stakeholders, including product managers, AI scientists, clinicians and business leaders .
• 
  
• Participate in Agile ceremonies, provide UX input on backlog prioritisation and contribute to sprint planning and reviews .
• 
  

Qualifications & Experience

• Experience:
• 
  
• 6-10 years of UI/UX design experience with at least 3–5 years designing complex SaaS platforms or AI‑enabled products in healthcare, med‑tech or regulated industries.
• 
  
• Demonstrated success leading end‑to‑end design projects—from discovery through research, prototyping, user testing and production.
• 
  
• Strong understanding of AI concepts (generative AI, NLP, predictive analytics) and how they impact user experience.
• 
  
• Skills:
• 
  
• Expert proficiency with Figma and similar design tools like Sketch, Adobe XD and ProtoPie.
• 
  
• Strong knowledge of design systems, human‑centered methodologies and data‑driven UX decision‑making .
• 
  
• Proficiency in front‑end technologies (HTML5, CSS3/SASS, JavaScript/TypeScript or React) and understanding of responsive design and accessibility standards .
• 
  
• Ability to communicate designs and concepts clearly and persuasively to non‑design audiences .
• 
  
• Experience with Agile/Scrum, CI/CD workflows and collaboration tools such as Jira, Confluence and Git.
• 
  
• Preferred:
• 
  
• Familiarity with healthcare regulations (HIPAA, SaMD) and designing compliant user experiences.
• 
  
• Experience working with global teams (US, India, EMEA) and designing multi‑language interfaces.
• 
  

What Success Looks Like

• Deliver intuitive, accessible interfaces that empower clinicians and researchers to leverage AI‑driven insights with minimal friction.
• 
  
• Establish a cohesive design system across the IntraIntel.ai platform and ensure consistency across modules.
• 
  
• Collaborate closely with development teams to ensure seamless hand‑offs and high‑quality implementation of UI components.
• 
  
• Mentor junior designers and developers, fostering a culture of experimentation, empathy and user advocacy.
• 
  

Application & Evaluation

Candidates should be prepared to present a portfolio demonstrating complex project work, particularly AI‑enabled or healthcare‑related interfaces. We value clear communication, a passion for solving real‑world problems and the ability to translate technological possibilities into human‑centered solutions.

#HiringAlert

We are looking "SAP PMO" for Reputed Client @ Permanent Role

Experience: 10 + Years

Skills :

•Min 2 years of experience in PMO

•Good in communication skills and reporting skills

•Knowledge on SAP and high-level Process

•Knowledge on finance process

•Knowledge on Project execution Process

•Should be willing to travel and should be committed

•Activate Methodology

•S4HANA Experience

•Client/Onsite Experience

•Onsite Travel Interest

Location : Remote

Job Description: Senior Product Manager

Location: Mumbai

WHO WE ARE

TIFIN @ Work is dedicated to providing personalized financial and benefits guidance to employees. As the first holistic, AI-powered conversational platform for financial wellness, we empower individuals to achieve their financial goals in partnership with their workplace plan advisors.

OUR VALUES: Go with your GUT

• Grow at the Edge: We embrace personal growth by stepping out of our comfort zones to discover our genius zones, driven by self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth: Transparency, radical candor, and authenticity define our communication. We challenge ideas, but once decisions are made, we commit fully.
• I Win for Teamwin: We operate within our genius zones, taking ownership of our work and inspiring our team with energy and attitude to win together.

WHAT YOU'LL BE DOING

Dealing with Ambiguity & Entrepreneurial Approach:

• Navigate the challenges of building a new product by responding quickly to customer needs, pivoting strategies, prototyping, and driving product-market fit.
• Embrace feedback, course-correct as needed, and build consensus across stakeholders.

Stakeholder Management:

• Collaborate with investors and founders to shape the company’s technology roadmap and redefine the business with a clear vision of the market landscape.

Product Ownership:

• Lead the product strategy, design, and development of mobile and web-based SaaS products.
• Drive product development with Agile methodologies, focusing on customer needs and competitive differentiation.

Technical Expertise:

• Leverage your engineering background to deliver high-quality trading platform products in competitive markets.
• Apply deep knowledge of web systems architecture, design, and development to build scalable and robust solutions.

Execution & Leadership:

• Thrive in a startup environment with a hands-on, proactive approach to execution.
• Demonstrate passion for technology and the ability to inspire and lead teams toward successful outcomes.

THE ROLE

• This position will report to Country Manager

WHAT WE’RE LOOKING FOR

• Proven success in bringing innovative SaaS products to market.
• Strong entrepreneurial mindset with a bias for action.
• Exceptional ability to manage stakeholders and drive consensus.
• Expertise in Agile software development methodologies.

COMPENSATION AND BENEFITS

• Competitive salary, discretionary annual bonus, and ESOP.
• Medical insurance.
• Flexible PTO policy and company-paid holidays.
• Access to our Chief Mindfulness Officer for mindfulness events and 1:1 personal coaching.

Note on Location:

While we have team centers in Boulder, New York City, San Francisco, Charlotte, and this role is based out of Bangalore

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.

Experience: 5+ Year

Working Time: 12.30 PM to 9.30 PM

• Front-End Development: Develop and maintain front-end components for our applications using React.js, Material UI, TypeScript, React Hook Form, and React Query.
• Collaboration: Work closely with Back-End, Business, and Design teams, as well as other Front-End developers to align efforts and successfully bring solutions to market.
• Quality Assurance: Ensure all work is properly stored, maintained, and developed on the company's network, servers, and other tools. Ensure that the code adheres to established quality standards and best practices.
• Prototyping and Development: Develop prototypes, software applications, systems, and solutions for business problems using the latest tools, open-source technologies, software applications and systems, cloud-based applications, and programming languages such as Java, C++, C#, SQL, and other languages.
• Full Lifecycle Development: Participate in the full lifecycle development of applications and complex systems, including coding standards, code reviews, source control management, build processes, testing, and operations, while maintaining the best possible performance, quality, and responsiveness of such systems and/or applications.
• Agile Development: Contribute to the development and implementation of an efficient and effective solution delivery system. Utilize tools like Jira to establish trackable timelines and measurable impacts on company productivity, ensuring adherence to agile methodologies.
• Security: Ensure the confidentiality and integrity of company materials, programs, issues, business strategies, and solutions; report suspected information security violations or breaches.
• Architecture and Design: Assist in building the architecture and design of critical databases and user interfaces for use by the company, its expert network, and clients.
• Troubleshooting: Troubleshoot software applications and systems, identifying bottlenecks, bugs, and defects, and devising solutions to mitigate and address such issues as they arise.
• Compliance: Ensure that software is developed to meet functional, non-functional, and compliance requirements, maintaining continued quality, organization, and automation.

Requirements

• Bachelor's degree in Computer Science or related field.
• 5+ years of professional experience in front-end development.
• Strong proficiency in React.js, Material UI, TypeScript, React Query, and React Hook Form.
• Experience with monorepo development, Nx knowledge is a plus.
• Excellent problem-solving and communication skills.
• Ability to collaborate effectively in a team environment.
• Experience with agile development methodologies and ceremonies

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Full Stack Developer Job Description

Position: Full Stack Developer

Department: Technology/Engineering

Location: Pune

Type: Full Time

Job Overview:

As a Full Stack Developer at Invvy Consultancy & IT Solutions, you will be responsible for both front-end and back-end development, playing a crucial role in designing and implementing user-centric web applications. You will collaborate with cross-functional teams including designers, product managers, and other developers to create seamless, intuitive, and high-performance digital solutions.

Responsibilities:

Front-End Development:

Develop visually appealing and user-friendly front-end interfaces using modern web technologies such as C# Coding, HTML5, CSS3, and JavaScript frameworks (e.g., React, Angular, Vue.js).

Collaborate with UX/UI designers to ensure the best user experience and responsive design across various devices and platforms.

Implement interactive features, animations, and dynamic content to enhance user engagement.

Optimize application performance for speed and scalability.

Back-End Development:

Design, develop, and maintain the back-end architecture using server-side technologies (e.g., Node.js, Python, Ruby on Rails, Java, .NET).

Create and manage databases, including data modeling, querying, and optimization.

Implement APIs and web services to facilitate seamless communication between front-end and back-end systems.

Ensure security and data protection by implementing proper authentication, authorization, and encryption measures.

Collaborate with DevOps teams to deploy and manage applications in cloud environments (e.g., AWS, Azure, Google Cloud).

Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).

Proven experience as a Full Stack Developer or similar role.

Proficiency in front-end development technologies like HTML5, CSS3, JavaScript, and popular frameworks (React, Angular, Vue.js, etc.).

Strong experience with back-end programming languages and frameworks (Node.js, Python, Ruby on Rails, Java, .NET, etc.).

Familiarity with database systems (SQL and NoSQL) and their integration with web applications.

Knowledge of web security best practices and application performance optimization.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai