Bait Al Karam
https://baitkaram.comAbout
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- Manage high-volume inbound and outbound customer calls in a timely and professional manner.
- Provide accurate and comprehensive information about our products and services to address customer inquiries effectively.
- Resolve customer issues and complaints by identifying needs, clarifying information, researching problems, and providing efficient solutions.
- Conduct necessary follow-ups with customers to ensure complete resolution and guarantee satisfaction.
- Maintain meticulous records of all customer interactions and transactions within our CRM database.
- Collaborate with team members to meet and exceed daily and weekly performance targets (KPIs) and departmental goals.
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