Etrav tech

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience

in flight bookings, reissues, refunds, and fare rules. The role requires strong

knowledge of GDS systems and airline procedures, supporting both B2B and B2C

ticketing operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings

(B2B) • 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo,

Sabre • Excellent communication and negotiation skills

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

Role – Telesales

Exp – 0 to 4years

Location – Malad

Job Summary

You will be responsible for driving sales of Flight, Hotel, and Holiday bookings by making outbound calls to travel agents, managing the entire sales cycle from lead generation and quoting to final payment follow-up.

Key Responsibilities

1. Outbound Sales & Lead Generation:

• Initiate outbound calls to travel agents to generate sales leads for company offerings (Flight, Hotel, & Holidays).
• Actively cold call business owners and utilize referrals, direct mail, email, and networking to develop a database of qualified leads.

1. Sales and Quoting:

• Listen to customer (travel agent) requirements and present product/service information appropriately to close the sale.
• Ensure that price quotes are sent promptly to all qualified leads.

1. Follow-up and Payment:

• Conduct timely follow-ups with travel agents after quotes have been sent.
• Manage payment follow-ups and ensure all payments are secured before the travel dates.

1. Client Relationship Management:

• Source and develop strong client relationships and referrals.
• Maintain the customer database by inputting customer profiles, updates, and preparing monthly reports.

1. Team & Knowledge:

• Attend all team meetings and actively share best practices with colleagues.
• Demonstrate or gain working knowledge of the travel industry (an added advantage).