About Us Led by former Salesforce and Siebel executive Chuck Ganapathi, Tact.AI is on a mission to make enterprise software more human-friendly. Tact.AI is the world’s first mobile sales productivity suite. It combines Salesforce and everyday sales tools into one app that works both in an online and offline environment. Tact’s device-native, conversational platform is used by Fortune 500 companies to transform the daily sales experience in the field and maximize the value of their CRM investment. Tact.AI brings together state of the art conversational AI built on a platform with a razor sharp focus on scalability and extensibility, tied together by a UX-first approach. The India Center of Tact.AI was set up in July 2018, with a focus on bringing together engineering talent to take Tact.AI to the next level, in terms of features, capabilities and scale, while building up on the culture of inclusion that we have always prided itself upon. Tact.AI is a funded startup with a world class product, team and a growing customer base. We are funded by Accel, Redpoint, Comcast, Amazon, Salesforce, Upfront & Microsoft Ventures. About the opportunity: At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai Engineers. Do you relish the challenge of balancing user experience, technical details, optimization, security and omni-channel and cross-platform extensibility? Are you obsessive about making the end user experience better? Join the QA team at Tact.ai, the only company backed by Amazon, Microsoft and Salesforce.com. What You’ll Be Doing You will be part of QA team for Tact.ai, Bangalore. We are looking for QA engineers who are enthusiastic in learning and working with latest technology. You will be responsible for testing app on various mobile & desktop platforms. • Responsible for testing the product end to end. • Execute test cases, review test artifacts, and document defects. • Identify software defects and verify bug fixes. • Independently troubleshoot and reproduce issues, document results, determine root causes. • Lead testing effort for complex features which includes designing test scenarios, creating test plans, implementing and executing test cases. • Create well-written and comprehensive documentation. • Proactively and effectively communicate at all levels, internally and externally. What You Should Have • 3-5 years’ experience in software QA testing. • Excellent interpersonal, written and oral communication skills. • Work effectively in a fast-paced and constantly changing environment. • Manual testing including Ad-hoc testing, Network, and memory among other core functionality tests. • Experience in testing mobile apps or Cloud based solutions. • Experience in testing end to end solutions. • Execute automated and manual test plans. • Test Planning, test design and test execution. • Experience including analysis of requirements and acceptance criteria; coordination with engineers, developers and system architects. • Demonstrated ability to translate requirements/user stories into test cases. Brownie Points: • Knowledge of CRM domain. • Start-up experience.
Responsibilities ● Design and implement an automation solution framework based on system understanding and analysis of technology and system specifications. ● Develop appropriate automation test strategies and create automated test scripts, in coordination with the functional test strategy, including identifying data requirements and generate required test data subsequently. ● Execute automated functional, regression, and system tests for the core application and report test results and quality status accordingly. Update test cases as needed. ● Work on releases across teams and bridge the gaps. ● Work with customers to know their use cases and try to incorporate it in our internal environments. ● Train other QA personnel in test automation scripting. ● Coordinates with other teams to maintain the test environment. ● May perform other duties as assigned. Requirements ● 5 – 8 years core development experience as a Software Engineer. ● Strong understanding of computer science fundamentals and data structures. ● Demonstrable experience in writing clean code quickly. Preferably Java coding. ● Test framework design and automation experience. ● Understanding of QA methodologies, life cycle and processes. ● Experience developing high quality test strategies and test automation. ● Skill set: Java or Python/Shell Scripting/Basic SQL. ● Strong analytical and problem solving skills.