Mobile QA Automation

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our platform streamlines compliance, onboarding, and governance for the world’s

most complex enterprises—using no-code tools and advanced AI capabilities, including AI

agents that accelerate and automate decision-making across workflows.

Role Overview

We are looking for a Technical Product Manager to own and advance Certa’s platform

integrations. This is a critical, senior role for a candidate with a genuine AI builder mindset

-someone who can rapidly prototype, build AI agents independently, and drive the architecture

for exposing Certa’s internal APIs externally. You will work at the intersection of product, AI, and

integration strategy, partnering closely with engineering, design, and client-facing teams to

translate complex requirements into scalable platform capabilities.

Key Responsibilities:

1. Bring an AI builder mindset: rapidly prototype, iterate, and ship AI agents and agentic

workflows that streamline platform operations and exception handling

2. Collaborate with engineering to design scalable, extensible integration frameworks

supporting third-party lifecycle management

3. Partner with the AI team to embed LLM models, generative AI, and prompt engineering

into core platform workflows

4. Translate business and user requirements into precise technical product features, API

specs, and documentation

5. Engage clients and internal stakeholders to identify pain points and shape high-impact

platform features

6. Maintain technical product artifacts, database schemas (e.g., JSON), and configuration

models with a deep understanding of the full SDLC

Required Qualifications:

1. 4-8 years of product management experience in a B2B SaaS platform or tech company,

preferably in a startup environment

2. Strong technical background in APIs (REST/GraphQL), database schemas, JSON, and

a holistic understanding of how software components communicate across the SDLC

3. Demonstrated AI builder mindset with hands-on experience in rapid prototyping, LLM

models, generative AI, prompt engineering, and agentic workflows

4. Proven ability to build AI agents or automation tools independently- not just manage their

development

5. Experience working with engineering in Agile environments and comfort translating

technical concepts for non-technical stakeholders

6. Thrives in fast-paced, ambiguous environments; demonstrates strong accountability,

ownership, and a deep product mindset

7. Strong communication, prioritization, and execution skills

Preferred Qualifications

1. Familiarity with no-code/low-code platforms or enterprise AI tools

2. Prior experience with API integration platforms, enterprise workflow automation, or iPaaS solutions

3. Exposure to vendor management, procurement, or third-party compliance systems

4. Background in a startup or high-growth B2B product company with experience

navigating ambiguity at speed

Why Join Us?

•Be at the forefront of AI-led innovation in third-party management

•Take ownership of a critical platform area while receiving mentorship to grow into a senior PM role

•Fully remote team with an inclusive, transparent culture

•Work on meaningful challenges with a high-performing, collaborative team

Role & Responsibilities:

As a Full Stack Developer Intern, you will take on significant responsibilities in the design, development, and maintenance of web applications using Next.js, React.js, Node.js, PostgreSQL, and AWS Cloud services. We seek individuals who are self-motivated, energetic, and capable of delivering high-quality work with minimal supervision.

• Develop user-friendly web applications using Next.js and React.js.
• Create and implement RESTful APIs using Node.js.
• Write high-quality, maintainable code while adhering to best practices in software development.
• Deliver projects on time while maintaining a strong focus on performance and user experience.
• Manage data effectively using PostgreSQL databases.
• Code Quality & Reviews: Maintain code quality standards and conduct regular code reviews to ensure the delivery of high-quality, error-free code.
• Performance Optimization: Identify and troubleshoot performance bottlenecks to ensure a seamless and lightning-fast platform experience.
• Bug Fixing & Maintenance: Monitor platform performance and proactively address any issues or bugs to keep the platform running flawlessly.
• Contribute innovative ideas and solutions during team discussions and brainstorming sessions.
• Communicate openly and honestly with team members, sharing insights and feedback constructively.
• Stay updated on emerging technologies and demonstrate a willingness to learn more.

Qualification:

• Graduate/Post-Graduate with a degree in Computer Science, Software Engineering, or a related field.
• Proficiency in HTML, CSS, JavaScript, and modern front-end frameworks (specifically Next.js and React.js).
• Strong knowledge of back-end technologies such as Node.js and Express.js.
• Experience with relational databases, particularly PostgreSQL.
• Familiarity with AWS Cloud services is a plus.
• Excellent problem-solving skills with a proactive approach to challenges.
• Proven ability to troubleshoot and resolve complex technical issues.
• Strong communication skills with the confidence to share ideas openly.
• High energy level and passion for contributing to the company’s success with integrity and honesty.
• Startup Enthusiast: Embrace the fast-paced and dynamic environment of a startup, driven by a passion for making a positive impact.

Job Responsibilities:

Work & Deploy updates and fixes Provide Level 2 technical support Support implementation of fully automated CI/CD pipelines as per dev requirement Follow the escalation process through issue completion, including providing documentation after resolution Follow regular Operations procedures and complete all assigned tasks during the shift. Assist in root cause analysis of production issues and help write a report which includes details about the failure, the relevant log entries, and likely root cause Setup of CICD frameworks (Jenkins / Azure DevOps Server), Containerization using Docker, etc Implement continuous testing, Code Quality, Security using DevOps tooling Build a knowledge base by creating and updating documentation for support

Skills Required:

DevOps, Linux, AWS, Ansible, Jenkins, GIT, Terraform, CI, CD, Cloudformation, Typescript

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Please find the job details below

Experience: 4.1-7 years

Must Have: React, Docker, Cache

 REQUIREMENTS:

• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Who You Are

• Creative thinker and strong problem solver with meticulous attention to detail
• Highly organized, creative, motivated, and passionate about achieving results
• Able to balance multiple tasks and projects effectively and quickly adapt to new situations and technologies
• Able to work both independently and as part of a team
• Systematic problem-solver, coupled with a strong sense of ownership and drive

What you need

• 3-7 years of experience as a Site Reliability Engineer or a mix of a software engineer and DevOps.
• Strong hands-on knowledge of Linux fundamentals, System administration scripting, performance tuning/scalability, troubleshooting.
• Write great quality code using SOLID principles including unit and integration tests.
• Hands-on development experience in an object-orientated programming language like Python.
• Hands-on experience developing task automations
• Experience using tools to create and manage CI (continuous integration) and CD (continuous delivery) pipelines.
• Familiarity with software development tools: source code management (SCM systems), code review systems, issue tracking tools, build tools, test frameworks, code quality tools.
• Experience implementing open-source observability and alerting tools, like Prometheus, Grafana, Cortex, Thanos, Alertmanager etc
• Have decent knowledge on networking (VPC, VNet, DNS etc) and of the TCP/IP stack, internet routing and load balancing.
• Worked with log and configuration management tool
• Prior experience of working with AWS, Azure, GCP is a plus
• Prior experience of working with Kubernetes, Docker and containers is plus
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, Engineers, Product Managers, etc.
• Documenting your work should be in your DNA

What you get

• A chance to develop and build something (probably from scratch) which you can be proud of
• Build and Implement modern systems observability solutions including monitoring, alerting, metrics, logging, and APM & distributed tracing.
• Scale systems sustainably through automation and evolve systems by pushing for changes that improve reliability and velocity.
• Maintain business continuity by identifying and driving opportunities to make systems highly resilient and human-free.
• Closely work with the software engineering team to ensure accurate monitoring and metrics are being built into applications before going to production.
• Develop and maintain software modules for use and re-use in cloud and on-premise systems automation.
• Identify process gaps and implement process improvements to increase operational reliability
• Drive standardization efforts across the services, infrastructure, systems, and practices
• Develop Systems & Tools to help with Development team to uphold the Reliability principles

Mesky is an innovative, massive, creative, and groundbreaking social e-commerce product offering a distinctive shopping experience to users in one and only integrated platform. 

It’s a B2B2C (business to business to consumer) integrated platform providing an All-in-One experience of “Shopping and Posting”.

Job Overview:

We are looking for a passionate UI / UX Designer Technology for one of our upcoming portfolio companies building a massive new innovation product & features.
You should be a strategic thinker, an effective communicator, and an expert in technological development.

Responsibilities and Duties:

Design and Build sophisticated and highly scalable apps using flutter.
Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
Translate and Build the designs and Wireframes into high-quality responsive UI code.
Explore feasible architectures for implementing new features.
Follow the best practices while developing the app and also keep everything structured and well documented.
Manage the code and project on Git in order to keep in sync with other team members and managers.
Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.
Ensure security guidelines are always followed while developing the app.
Maintaining software through product lifecycle including design, development, verification, and bug fixes.
Perform time profiling and memory leaks assessment.

Requirements: Attributes, Experience:
B.Tech/B.E with 5+ years of experience in User Experience Design processes.

2 years preferably in e-commerce.

Experience in creating navigation maps, Interaction flows, wireframes, and Visual Design comps.

Coordination with business and marketing teams to better understand the product strategy and market positioning.

Performing client presentations at various project stages.

Creating assets for the Prototype Team/Development Team.

Coordinating with Programmer and Developer to execute the final user interfaces.

Strong Planning and Organizational Skills that go along with proper time management.

Excellent communication skills both written and verbal.