Senior Analyst QA (Automation Testing)

Job description:

Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)

JOB DESCRIPTION FOR BPO TECH -SUPPORT

-Excellent communication in English is mandatory.

-Must have minimum 1 year Experience

-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

-Working on tickets and resolving the issues of clients/customers

-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients.

Shift Timings : 11:00pm to 8:00am(Night shift)

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Mandatory Pointers (Can't be neglected during screening)- 

● At least 3-5 years of experience in managing Facebook Ads campaigns.

● Strong knowledge of digital marketing principles and best practices

● Core experience with companies of a Digital-first nature.

● Must have experience with D2C companies.

● Must have scaled budgets and campaigns efficiently over time.

● Proficiency in Facebook Ads and Instagram Ads platforms

● Experience in optimizing campaigns for lead generation and conversions

● Familiarity with campaign budget management

● Excellent analytical and problem-solving skills

● Ability to work effectively in a team environment and manage a team of 5-6 people

● Strong communication and presentation skills

● Facebook Ads certifications are a plus.

Key Responsibilities:

• Design AI-driven solutions for core veterinary workflows, such as patient triaging, diagnostics support, treatment plan suggestions, appointment scheduling, and client communications.
• Develop AI assistants and multi-agent systems to automate routine tasks like SOAP note summarization, clinical documentation (Medical Records), prescription and other reminders, and client follow-ups.
• Implement RAG pipelines leveraging veterinary knowledge bases, clinical case data, Case Summaries and standard care protocols.
• Integrate LLMs into practice management modules for intelligent querying, FAQ automation, and veterinary clinical knowledge support.
• develop and deploy AI services using Azure AI Services, Azure OpenAI, and integrate with Hapivet.ai
• Ensure secure, compliant, and scalable deployment of AI/ML models in line with veterinary data privacy standards and healthcare regulations.
• Collaborate with veterinarians, product managers, and software engineers to ensure AI solutions are clinically relevant, user-friendly, and impactful.

Required Skillset:

Machine Learning & Deep Learning for Healthcare

• Strong foundation in supervised/unsupervised learning, anomaly detection, and predictive analytics applicable to veterinary clinical data.
• Experience with CNNs (for imaging), RNNs/LSTMs (for sequential data like patient histories) and Transformers for natural language tasks.
• Proficiency with TensorFlow, PyTorch, and Hugging Face.
• Good to have understanding on GANs (medical imaging, data privacy-safe synthetic data, or image-based diagnostics)

LLMs & NLP for Veterinary Applications

• Deep understanding of transformer models (GPT, BERT, LLaMA) applied in medical/veterinary text summarization and knowledge extraction.
• Fine-tuning LLMs with techniques with PEFT, LoRA, QLoRA for domain-specific tasks.
• Expertise in Prompt Engineering and Chain of Thought (CoT) design for veterinary use cases.
• RAG pipeline development with veterinary case databases using Pinecone or Azure AI Search.

AI Agent Workflows & Orchestration

• Multi-agent coordination and AI workflow orchestration with LangChain, LangGraph, and Microsoft Autogen SDK.
• Experience with context management using Model Context Protocol (MCP) in clinical task flows.

Cloud AI Deployment & Engineering

• Experience with Azure AI, model serving (Triton, TensorFlow Serving, TorchServe).
• CI/CD for AI models, cloud security, and scalable API integration.

Programming & Data Engineering

• Advanced proficiency in Python, R
• working knowledge of TypeScript.
• Veterinary data processing experience—handling EMRs, patient histories, and diagnostic reports
• Data cleaning, transformation, and ensuring data quality for clinical applications.

Preferred Experience:

• AI/ML deployment in veterinary practice management systems or healthcare applications.
• Understanding of veterinary compliance, data sensitivity, and client confidentiality (e.g., pet health records, veterinary licensing).
• Exposure to veterinary-specific AI applications, such as diagnostic imaging analysis, clinical decision support systems, or client interaction bots.
• Familiarity with DeepSpeed, Megatron-LM, and scaling techniques for LLMs.

Soft Skills & Domain Understanding:

• “Passion for improving pet care and veterinary services through technology”.
• Strong communication skills for collaborating with veterinary professionals.
• Ability to translate clinical workflows into AI-enabled solutions.

7+ YOE in IT / Software Development and Services Industry

B.Tech/BE, Bachelor in Tech domain from Tier 1 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Preferred with work experience in software frameworks, technologies, and programming languages.

• Develop and implement operational strategies: Develop and implement operational strategies to ensure the smooth functioning of the organization. This includes developing policies and procedures, managing resources, and monitoring performance metrics.

• Lead project teams: ensure the successful completion of projects within the allotted time and budget. This involves planning, organizing, and controlling project activities, as well as communicating with stakeholders to ensure project objectives are met.

• Manage resources: managing the resources required for both day-to-day operations and project delivery. This includes budgeting, resource allocation, and procurement of materials and services.

• Analyze data to identify areas for improvement and to make informed decisions regarding operational and project-related issues. This involves using data analysis tools and techniques to collect, organize, and interpret data.

• Ensure compliance ensures that the organization is compliant with legal and regulatory requirements. This includes implementing policies and procedures to ensure compliance with applicable laws and regulations.

• Build relationships and maintain relationships with stakeholders and employees. This involves effective communication, negotiation, and conflict-resolution skills.

• Develop and mentor team members developing and mentoring team members to enhance their skills and knowledge. This includes providing training, coaching, and feedback to team members to ensure they are equipped to perform their roles effectively.

• Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member.

• Create and communicate a clear list of expectations and goals for team members to follow.

• Offer emotional support to project team members and make people feel valued.

• Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress.

• Implement incentives to keep the team motivated and focused on their daily tasks and project goals.

• Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps.

• Nurture collaboration amongst team members, Create a workspace that encourages creativity and innovation to get the most out of the team, and Quickly and effectively resolve team conflicts.

Basic Qualifications:

Education: A bachelor's degree/ master's degree or higher. administration, management, engineering, or operations management is often required.

B.Tech/BE, Bachelor in Tech domain from Tier 1 or 2 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Experience: 7-10 years of relevant work experience in operations management, project management, or a related field is required.

Preferred with work experience in software frameworks, technologies, and programming languages.

Basic Skills:

• Team Management

• Communication

• Listening

• Conflict Resolution

• Team Leadership

• Organizational skills

• Critical Thinking

• Time Management

Job location:

Kolkata (Work from Office)

ROLE REQUIREMENTS

• Expertise level knowledge of  HTML5 : Comprehensive knowledge of tags, HTML API (Geo, Storage, More APIs), Canvas APIs, META Tags and Semantic markup 
• Expertise level knowledge of CSS3 : CSS Object Model, Selectors & Hierarchy, Layouts, Responsive Designs, Build Tools, SASS / SCSS & Flexbox
• Expertise level knowledge of ES6: Object-Oriented programming principles,  DOM Selectors, Event Handlers, Jquery - Functions, Callbacks, Promises, Debugging tools & approach
• Experience in creating build scripts from scratch using Webpack & Gulp with relevant plugins to improve DevOps
• Ability to independently create technical design of an Epic utilising the knowledge of JavaScript design patterns and CSS best practices
• Experience in reviewing the technical design and implementation of other frontend team members
• Ability to Suggest better alternatives to existing solutions for improving the solution quality (both functional and non-functional problems) 
• Ability to coach and line-manage senior frontend engineers, to help them grow their career
• Experience in Typescript and contemporary FE development frameworks like ReactJS, Angular & VueJS is preferred

QUALIFICATIONS & CHARACTERISTICS

• 8+ years of industry experience.
• Analytic and positive mindset with a personable and professional approach.
• Sharp attention to detail and a passion for new technology.
• Professional written and verbal communication.

We are hiring a  Flutter developer to engineer applications that will run across Android, iOS, and the web. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, solve technical challenges and take pride in their solutions and code.

The ideal candidate will have experience building native applications, JavaScript knowledge, and a portfolio of applications already published either in the app store or self-hosted.

You’ll be a key member of the team tasked with contributing to a number of high-value projects within Marj Technologies.

Qualifications

• Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google Play or available on Github.

• Over one year of experience with developing Flutter applications for mobile and web.

• Experience with third-party libraries and APIs.

• Understanding of the Agile development life-cycle.

• Experience with automated testing and building.

• Experience with Git and Github.

• Proven experience in writing readable code, creating extensive documentation for

  existing code and refactoring previously written code.

• Well-versed with Flutter Null Safety and Bloc architecture.

• Good communication & Problem-solving skills.

We are looking for competitive and passionate Sales Associates to help us build up our start-up.

Sales Associates responsibilities include pursuing new sales prospects, negotiating deals and maintaining excellent customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate Hofeto services and products through email, phone and face to face meetings, we would like to meet you.

Ultimately, you will work with us to meet and exceed business expectations and contribute to our company’s rapid and sustainable growth.

Key Responsibilities 

1. Responsible for achieving monthly house calls, sales goals, delivery goals and creating and maintaining a client base. 
2. Offers superior customer service and cultivates relationships with clients to sell & develop future business utilizing effective selling skills. 
3. Set up meetings with potential clients and listen to their requirements, wishes and concerns.
4. Utilizes strong interpersonal skills, selling skills, active listening, professional attitude, and represents the company with integrity and professionalism. 
5. Provides sales and design services to clientele, including house calls, presenting floor plans and full presentation boards for design projects. 
6. Builds and maintains a high level of product knowledge related to furniture, home furnishings, and related accessories, including a strong understanding of construction features. 
7. Stays current on interior design trends in their local market and on a national level. 
8. Assists all customers as called in rotation and ensures appropriate order procedures and processing. 
9. Maintains client contact from order writing through delivery to ensure client satisfaction. 
10. Participates in other functions like training and mentoring, weekly sales meetings, working reports, Daily reviews to be maintained.
11. Achieve defined target of Specific number of sales closures month on month.

Key Skills 

• Candidates with experience between 1 to 5 years.
• Excellent communication and sales skills
• Being a great problem solver will help situations when clients have complaints or concerns
• Managing multiple demands effectively without feeling overwhelmed.
• Capable of being productive in a timely manner
• Focusing on what is important and adhere to a set of schedule to ensure deadlines are met
• Candidates should have good knowledge about everything that there is to know about the items that they are selling
• Should be an active listener, good communicator, empathetic and have a positive attitude
• Perform extensive research on not only the company but also the products you will be working with
• Open to extensive travel within the city.

Location: Bangalore 

Please find the JD Below:

Job title- ATL/Technical Lead

Experience

1. Must have experience
   1. Extensive product development experience
   2. 5-10 years experience in back end Java Development
   3. Possess advanced knowledge of object-oriented design and development (OOA/OOD). 
   4. Team task assignment, mentoring and helping resolve issues 
   5. Self-starter, ability to work with minimal supervision.
   6. Skilled at working collaboratively in a team-oriented environment. 
   7. Excellent problem-solving skills. Curious and adept at researching project-related issues and challenges.
   8. Excellent debugging skills

1. Good to have
   1. Experience in SOA and microservice deployment model.
   2. GWT development experience
   3. Experience of working in an Agile development model
   4. Mixed experience in different type of organizations - product start up and large enterprises

Other Skills

1. Strong Analytical skills
2. Acumen for understanding customer's business goals
3. Process oriented- Following current processes and partner in process improvement.
4. Data oriented- Using data and knowledge base for solving current problem at hand and creating software knowledge base for future use.
5. Ability to juggle multiple development and design tasks simultaneously.

• This position involves testing activities of all phases of software development life cycle and the development of GUI automated tests for end-to-end testing of a Business-to-Business web application that spans Front Office (website) and Back Office (Linux) implementations. The successful candidate will be working closely in a team environment with product development engineers and quality assurance to create automated acceptance, functional, smoke tests and performance tests.
• Ownership of the entire test cycle for an Agile team, including story decomposition and sizing, test and test automation approach, test plans and objective creation, testing.
• Maintaining test suites and test tools, test environment setup, defect management, test execution and test reporting.
• Work on improving Best Practices in Test Management and Quality Assurance Process.

• 5-10 years of experience.
• Minimum 5 years of Experience in Selenium Web-driver. 
• Good understanding of QA methodology, automation expertise and ability to code.
• Good understanding of various operating systems such as Microsoft Windows and Linux/Unix.
• Good knowledge of SQL and relational database such as Oracle, MS SQL Server, and MySQL.
• Good understanding of browser technologies such as Internet Explorer, Mozilla, Firefox, and Google Chrome.
• Good knowledge of Rest API testing.
• Some knowledge of programming/scripting languages/environments such as XML, JavaScript, Perl, PL/SQL and Unix/Linux Shell, Python.
• Some understanding of network protocols such as TCP/IP, HTTP and SSL.
• Some knowledge of programming languages such as Java.
• Experience with tools such as Selenium strongly desired.
• Experience with tools such as cucumber strongly desired.
• Experience in supply chain management software and industry an advantage.
• Ability to work both independently and in a team environment. 
• Must possess critical thinking skills in addition to good interpersonal and communication skills. 
• Willing and able to create and adapt to new tools or technologies.