Test Automation Architect

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

*JOB DESCRIPTION: HUMAN RESOURCE EXECUTIVE*

*Company Name: SMEST Capital Pvt. Ltd* .

*Location: Khar West, Mumbai*

*Job Type: Full-time*

*Contract: 1 Year*

*About Us*

SMEST Capital Pvt. Ltd. is a growing financial services company specializing in Corporate Bonds and Government Securities. We focus on providing safe and rewarding investment solutions to clients while building long-term relationships.

SMEST enterprises of Individuals who are obsessed with Finance, Tech & Numbers, aspiring to democratise the debt market in India. SMEST recognizes that the key to a prosperous country is majorly driven by its economic activity. Hence, the company seeks to scale the peak of distinction in the financial ecosystem in India. Therefore, with technology progressing we are also looking to expand our brand reach for which we are looking for a Mumbai based experienced mind to fill in the position as ‘HR Executive’.

*Roles & Respon*ibilities:*

* Utilize various recruitment platforms for sourcing, interviewing, and hiring candidates.Prepare HR documents, such as employment contracts, offer letters, and ne* hire guides.

* Organize and maintain personnel records in compliance with company policies and lega* requirements.

* Regularly update and maintain internal HR databases.Develop and manage training materials and onboarding processes to ensure smooth integration o* new employees.

* Oversee end-to-end recruitment processes, from sourcing to*final selection.

* Manage payroll processing, ensuring accuracy and compliance with*company policies.

* Coordinate travel arrangements and accommodations for management an* senior employees.

* Facilitate effective internal communications*across departments.

* Oversee IT-related issues and support for HR-related technology sy*tems.

*Requirements:*

* Minimum 1 year of experience in H*man Resource Management.

* Proficiency in MS Office Suite (Word, Ex*el, PowerPoint, Outlook).

* Excellent verbal and wr*tten communication skills.

* Strong analytical and problem-solving mindset.Exce*tional presentation skills.

* Self-motivated with * proactive approach to work.

* Excellent organizational skills with the ability to*prioritize tasks effectively.

* Must be able to work from the office.

About The Role

The Administrative Coordinator will play a pivotal role in ensuring operational efficiency within our organization. As an Administrative Coordinator, you will be responsible for coordinating shipping logistics, managing travel arrangements, organizing events, overseeing tools and software access, addressing queries from key stakeholders, preparing expense reports, handling office supplies, systematically filing documents, and collaborating with the Accounts team on accounting. Your contribution will be essential in maintaining seamless administrative processes and supporting overall organizational productivity.

What Describes You Best

● Bachelors of Commerce or equivalent (Strong background in Accounting)

● 1.5-3 years of experience in Office administration with involvement in Accounts

● Prior experience in Tech Company preferred

Skills

● Excellent networking and resource mobilization skills

● Excellent Communication and Coordination skills

● Good organizational and time management skills

● Good negotiation skills

● Basic understanding of Excel

● Basic understanding of Banking and accounting

● Good Problem-solving skills

Additional note : Must be open to travel/commute as necessary

What will you Own

• The Administrative Coordinator will take the ownership of smooth operations by executing on required shipping, travel, events, stakeholder queries, expenses, supplies, documents, banking, software and device issues, and collaborating with the Accounts department.
• 
  

How will you spend your time at Eclat

● Providing Financial and Administrative Support: Managing expense reports, payroll management, handling bank-

related tasks, employee entry-exit formalities, overseeing office supplies, and providing general administrative support.

● Handling Communication and Access Control: Managing operational communication, answering calls and emails on operations related queries, while also managing access control to tools and software.

● Vendor Management

● Coordinating Shipping and Logistics: Overseeing shipping processes for devices, onboarding kits, prizes, certificates

and gifts.

● Managing Travel and Events: Arranging travel plans, accommodations, and scheduling in-house and external events.

● Continuously Improving Processes: Identifying opportunities for process enhancement, contributing to overall administrative efficiency.

Why Join Us

● Be a part of our growth story as we aim to take leadership position in international markets ● Opportunity to manage and lead global teams and channel partner network

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing

● Healthy work/life balance offering wellbeing initiatives, parental leave, career development assistance, required work infrastructure support

Job Description:

Proven experience with Hyperion Planning version 11.X version or EPM Cloud

Extensive experience in developing and maintaining Hyperion Planning and Essbase applications

Strong understanding of ASO and BSO cube development

Independently handle metadata build and security

Expert level knowledge in writing business rules

Knowledge of writing basic SQLs

Experience with SmartView, web forms, financial reports, MDX queries and MXL scripting

Oracle Relational Database experience and FDMEE experience is a plus

Deep functional and technical knowledge of financial systems and business processes, especially around planning, budgeting, forecasting

Apply structure knowledge to solve problems, break down issues and identify solutions.

Strong oral and written communication skills are essential for this role

The ability to work independently and be proactive

Knowledge of integration between external systems

Analytical and assessment skills essential

Proven experience in providing system support and direct contact with users to solve issues with business applications.

Candidate profile:

• The resource should be with Hyperion planning background.
• He should be ablet to understand the existing planning business rules with the help of Sutherland team.
• He should be able to independently develop/modify the Business rules. Sutherland team will provide the required design for the change requests.
• The resource is responsible for development, testing and production deployment and support after deployment.

• Experience in corporate training with minimum 3.5 years of experience in Technical training
• Exposure into C#.Net, ASP.NET, MVC-5, SQL database, HTML-5, CSS-3, Javascript, AngularJS.
• Concepts on ASP.Net MVC and Web API, .Net Core, latest version of .Net core.
• Candidate should have good Presentation, verbal & written communication Skills.
• Good to have Microsoft certification on MVC and implementation knowledge on AngularJs. 

Our backend(NodeJS+PHP) team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the PHP and NodeJS stack.

Role + Responsibilities:

• Work with the team to design, develop and support scalable applications        
• Developing API’s(REST), designing the database schema and implement same in web frameworks like Laravel and Express along with ORM(including migration script and seeds data)    
• Very good end-to-end debugging skills in PHP and NodejS stack.    
• Write, test, and release production-ready code.        
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs(in NodejS and PHP frameworks)    
• Knowledge of data modelling and database performance using NoSQL/SQL    
• Strong experience with PHP framework like Laravel(PHP) and JS frameworks like Express, and other Framework In nodeJS.    
• Good knowledge in code versioning(git or svn)    
• Good knowledge in html templating, javascript, html and css.    
• Good experience with code deployment on server like ubuntu, linux.    
• Knowledge of SDK integration(social media sdk like Facebook, google, etc and cloud services sdk like AWS and Azure)    
• Familiarity developing SaaS applications in AWS/Azure cloud services.        
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications

• Proven experience in a customer support role 
• Track record of over-achieving performance
• Strong listening, written and verbal communication skills
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Must be fluent in English & Hindi
• Ability to work in shifts

• If you have worked in a fin-tech company
• If you have worked in a B2C tech startup