
Job Description
Location – Bangalore
Experience – 6+ yrs
Hiring Test Automation Architects to build the world's leading and most comprehensive open-source test automation platform.
In this role, you will work primarily with our global customers as their test automation architect, recommending and creating custom test automation solutions and integrations with other tools to help them build fully automated DevOps pipelines. You’ll also help us build capabilities in our platform that are missing from currently-available tools in the market. Internally, you will work with Solutions Engineering and Product teams to bring your unique customer insights to product roadmap discussions.
Job functions
- Understanding customers’ test automation requirements and designing solutions for them
- Enhancing the test automation capabilities of our platform by building solutions for unique and some of the most common, complex test scenarios using Java, Selenium, Appium, etc.
- Actively evaluating testing tools in the market to identify feature gaps that can be addressed by the Platform.
- Designing and implementing test automation capabilities.
- Helping our Solutions Engineering team build add-ons for unique automation requirements.
- Brainstorming with the Product and Solutions Engineering teams to come up with new features for the product roadmap.
- Helping potential customers understand the difference between Testsigma and other test automation tools during POCs.
- Building with the community by discussing and validating potential new features with the community on Discord and other public channels.
Job requirements
- Excellent programming skills in Java, Python, Ruby, Javascript (node.js), etc.
- Experience designing and developing test frameworks using popular tools like Selenium, Appium, etc.
- Experience working with Selenium, Appium, Cucumber/Gherkin, web-service automation tools like Rest Assured, and few other popular automation tools/frameworks.
- Firsthand experience working with CI/CD tools like Git, Jenkins, etc.
- Knowledge of integrating test automation frameworks with Bug Reporting tools, Project Management tools, CI/CD tools, Communication tools, Test Data Management tools, etc.
- Experience working with at least two scriptless/codeless/low-code/no-code test automation tools.
- Understanding of various test automation methodologies at all levels (unit testing, functional testing, component testing, integration testing, system testing, etc.).
- Ability to work collaboratively in fast-paced environments.
- Strong written, verbal, presentation, and interpersonal skills.
- Experience in contributing to open-source projects is a plus.

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Skills
Mandatory:
TrendMicro, McAfee epo and Crowd strike Platforms.
Good understanding of Active directory and ldap authentication.
Antivirus policy management.
HIPS
TPM
Data loss prevention
Host based firewall
EDR
Job Description
- Ability to administer large scale enterprise customers with minimum 5000+
nodes.
- Strong experience on windows and Linux platforms
- Plan, implement antivirus solutions
- Troubleshooting antivirus products
- Proven track in resolving complex security issues involving endpoints and
servers.
- Capability of EDR / XDR event analysis
- Create process and technical improvements for the customer environments.
- Optimizing performance of antivirus products
- Meeting compliance standards
- Understanding APT’s and planning proactive updates/upgrades.
- Manage teams and scheduling roster’s to meet business needs.
- Support customers on 24x7 environment
- Adhering to ITIL process and incident management.
- Collaborate with customers for the change management process.
- Liaise with internal management for AV deployments and KT.
- Assist peers in resolving ongoing tickets.
- Service now / any ITIL based ticketing tool expertise.
- Maintain service level agreements
- Own tickets from start to finish
- Ability to work independently and work as team member
- Establish good customer relationships.
Certifications : Crowdstrike, TrendMicro, McAfee EPO, Microsoft.
Job Title: Operations Intern
Location: Baner, Pune
What You'll Do:
Telecalling Mastery: Sharpen your communication skills as you engage with internal and external stakeholders, promoting our Software Product, and generating leads.
Lead Generation: Utilize your communication expertise to identify and connect with potential clients. You're the bridge to new opportunities.
Collaboration: Work closely with cross-functional teams to ensure smooth operations and execution of strategies.
What We're Looking For:
Excellent Communicator: Your ability to communicate effectively is your superpower.
Eager Learner: A hunger for knowledge and a passion for staying ahead in the IT game.
Team Player: Collaboration is the key to our success.
Initiative-Taker: Proactive problem-solver who seizes opportunities.
● The candidate will be responsible for a broad array of individual services, including
Architect and lead team for implementing a set of cloud-based services that will
power Zopper Assure and Zopper Finance.
● Providing technical expertise for every phase of the project lifecycle from concept
development to solution design, implementation, optimization and support.
● Prior experience in development of e-commerce systems or any other high scale
web/mobile backends is required.
● Expertise in any one programming knowledge preferably in Python.
● Prototype and present various alternative solutions for complex business problems to
Senior Management
● Prepares the technical design of the more complex technology components within the
module
● Assists the architect in articulating the pros and cons of using a certain technology
stack or component or design pattern versus another to the project team and drives
selection of technologies, designs to come up with the optimal architecture.
● Drives the performance tuning, re-design and refactoring for a module
● Contributes to designing and implementing the build, release process as well as system
configuration and deployment characteristics of the application
● Implements (hands-on) the module components based on industry best practices.
● Mentors the team (people working on the module and other project team members) on
● Technology concepts and best practices for design, implementation and other
processes
Prerequisites
● Candidate should hold 8+ Yrs of experience
● Should have 3+ years of experience in team handling
● Should be a Btech/MTech
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.
Outplay is building the future of sales engagement, a solution that helps sales teams personalize at scale while consistently staying on message and on task, through true multi-channel outreach including email, phone, SMS, chat and social media. Outplay is the only tool your sales team will ever need to crush their goals. Funded by Sequoia - Headquartered in the US. Sequoia not only led a $2 million seed round in Outplay early this year, but also followed with $7.3 million Series - A recently. The team is spread remotely all over the globe.
Perks of being an Outplayer :
• Fully remote job - You can be on the mountains or at the beach, and still work with us. Outplay is a 100% remote company.
• Flexible work hours - We believe mental health is way more important than a 9-5 job.
• Health Insurance - We are a family, and we take care of each other - we provide medical insurance coverage to all employees and their family members. We also provide an additional benefit of doctor consultation along with the insurance plan.
• Annual company retreat - we work hard, and we party harder.
• Best tools - we buy you the best tools of the trade
• Celebrations - No, we never forget your birthday or anniversary (be it work or wedding) and we never leave an opportunity to celebrate milestones and wins.
• Safe space to innovate and experiment
• Steady career growth and job security
About the Role:
We are looking for a Senior Data Scientist to help research, develop and advance the charter of AI at Outplay and push the threshold of conversational intelligence.
Job description :
• Lead AI initiatives that dissects data for creating new feature prototypes and minimum viable products
• Conduct product research in natural language processing, conversation intelligence, and virtual assistant technologies
• Use independent judgment to enhance product by using existing data and building AI/ML models
• Collaborate with teams, provide technical guidance to colleagues and come up with new ideas for rapid prototyping. Convert prototypes into scalable and efficient products.
• Work closely with multiple teams on projects using textual and voice data to build conversational intelligence
• Prototype and demonstrate AI augmented capabilities in the product for customers
• Conduct experiments to assess the precision and recall of language processing modules and study the effect of such experiments on different application areas of sales
• Assist business development teams in the expansion and enhancement of a feature pipeline to support short and long-range growth plans
• Identify new business opportunities and prioritize pursuits of AI for different areas of conversational intelligence
• Build reusable and scalable solutions for use across a varied customer base
• Participate in long range strategic planning activities designed to meet the company’s objectives and revenue goals
Required Skills :
• Bachelors or Masters in a quantitative field such as Computer Science, Statistics, Mathematics, Operations Research or related field with focus on applied Machine Learning, AI, NLP and data-driven statistical analysis & modelling.
• 4+ years of experience applying AI/ML/NLP/Deep Learning/ data-driven statistical analysis & modelling solutions to multiple domains. Experience in the Sales and Marketing domain is a plus.
• Experience in building Natural Language Processing (NLP), Conversational Intelligence, and Virtual Assistants based features.
• Excellent grasp on programming languages like Python. Experience in GoLang would be a plus.
• Proficient in analysis using python packages like Pandas, Plotly, Numpy, Scipy, etc.
• Strong and proven programming skills in machine learning and deep learning with experience in frameworks such as TensorFlow/Keras, Pytorch, Transformers, Spark etc
• Excellent communication skills to explain complex solutions to stakeholders across multiple disciplines.
• Experience in SQL, RDBMS, Data Management and Cloud Computing (AWS and/or Azure) is a plus.
• Extensive experience of training and deploying different Machine Learning models
• Experience in monitoring deployed models to proactively capture data drifts, low performing models, etc.
• Exposure to Deep Learning, Neural Networks or related fields
• Passion for solving AI/ML problems for both textual and voice data.
• Fast learner, with great written and verbal communication skills, and be able to work independently as
well as in a team environment
Following are the things that we are looking for in our NodeJS developer:
- Full SDLC knowledge, preferably in an agile environment.
- Strong written and verbal communication skills. Strong critical thinking & problem solving skills.
- Understanding of Unix / Linux based systems.
- Hands-on exposure to deeply linked relational databases – preferably in MySQL
- Ability to take a feature or product through the full Software Development Life Cycle.
- Strong communication skills, including the ability to both collaborate well and also the ability to convey technical ideas and concepts to non-technical stakeholders.
- Identify the interaction needs and how the API. must be developed based on design comps, product specs, etc.
- Continuously evaluate and implement new technologies to maximize development efficiency.
- Address and prioritize production level bugs and application performance improvements.
- An adaptable attitude and understanding of the agile methodology.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Collaborate with cross-functional teams to define, design, and release new features.
We are looking for a motivated PHP / Laravel developer to come join our team.
Responsibilities and Duties:
- Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
- Prepare and maintain all applications utilizing standard development tools
- Utilize backend data services and contribute to increasing existing data services API
- Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
- Keep abreast of new trends and best practices in web development
Required Skills
- At least 1 of experience in PHP / Laravel developer
- BS/MS degree in Computer Science, Engineering
- In-depth knowledge of object-oriented PHP and Laravel 5, 7 PHP Framework
- Hands-on experience with SQL schema design, SOLID principles, REST API design
- Software testing (PHPUnit, PHPSpec, Behat)
- MySQL profiling and query optimization
- Creative and efficient problem solver
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers









