Test Automation Engineer

Key Responsibilities:

• Develop and execute OCM strategies for ServiceNow transformation initiatives.
• Drive stakeholder engagement, communication, and change adoption activities.
• Conduct impact assessments and readiness evaluations.
• Plan and deliver training, user enablement, and awareness programs.
• Facilitate workshops, feedback sessions, and adoption assessments.
• Collaborate with business and project teams throughout the implementation lifecycle.
• Track adoption metrics and ensure sustainable business outcomes.
• Promote change management best practices and continuous improvement.

Required Skills:

• ServiceNow, Organizational Change Management (OCM), Stakeholder Management, Change Impact Assessment, Communication Planning, Training & Enablement, Change Readiness, User Adoption, Workshop Facilitation, Business Transformation

Job Description/Preferred Qualifications

Qualifications

•            Bachelor's degree in computer science, Software Engineering, or a related field.

•            Proven experience as a VC++ Developer.

•            Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.

•            Interface with COM ports, USB devices, PCI cards, and Ethernet networks.

•            Familiarity with data structures, algorithms, and design patterns.

•            Ability to debug and optimize multithreaded applications.

•            Strong understanding of Visual C++ and object-oriented programming principles.

•            Experience with software development methodologies.

•            Excellent problem-solving skills and attention to detail.

•            Good communication and teamwork skills.

•            Ability to work independently and as part of a team.

Desired Qualifications

•            Knowledge of Modbus and SECS/GEM protocols.

•            Knowledge of Windows Kernel-Mode Drivers.

•            Experience in coding for industrial automation.

•            Familiarity with liquid chemical analytical hardware.

•            Experience in Semiconductor Manufacturing Equipment.

Responsibilities

* Develop and maintain software applications using Microsoft Visual C++.

* Develop new features to control KLA Analyzer and Doser hardware in established code base.

* Collaborate with cross-functional teams to define software requirements.

* Write clean, efficient, and maintainable code.

* Debug, troubleshoot, and fix software issues.

* Conduct code reviews to ensure adherence to best practices.

* Optimize application performance for speed and scalability.

* Participate in the full software development lifecycle, from requirement gathering to deployment.

Must-Haves (If you have, please mention in your resume)

B.Tech/MSC/M.Tech/MS Mandatory

Years of experience in C++: Min 3 Years

Years of experience in MFC: Min 3 Years

Experience in Data structure and algorithm

Experience in Windows Environment (Win 32)

Experience from Product company a MUST

Relocation to Chennai is mandatory

Required Skills:

· 6+ years of being a practitioner in data engineering or a related field.

· Proficiency in programming skills in Python

· Experience with data processing frameworks like Apache Spark or Hadoop.

· Experience working on Snowflake and Databricks.

· Familiarity with cloud platforms (AWS, Azure) and their data services.

· Experience with data warehousing concepts and technologies.

· Experience with message queues and streaming platforms (e.g., Kafka).

· Excellent communication and collaboration skills.

· Ability to work independently and as part of a geographically distributed team.

As a Campaign Ambassador at Unessa Foundation, you will support our outreach efforts by helping spread awareness and contributing to ongoing fundraising activities through your personal and social networks. You will receive guidance on how to represent the cause effectively and will get the opportunity to be part of a mission-driven campaign.

Company Description

VOIZ is a tele-jobs marketplace that specializes in providing fully outsourced tele-jobs for small, medium, and large companies. With 25K active work-from-home agents and over 300 clients served, VOIZ offers efficient and reliable tele-job solutions.

Job Description

The candidate's primary responsibility is to engage with the provided leads, collect pertinent information, identify opportunities to pitch for appointments, and schedule them for a rapidly growing interiors company.

Company: VOIZ (voizworks.com)

Location: Work from home

Experience: Outbound Sales/Pre sales experience - 6 Months to 1 Year.

Language : Should be fluent in English and Hindi/Tamil/Kannada/Gujarati/Assamesse.

Looking for immediate joiners with prior experience in cold calling/Outbound sales

Salary: 18k to 20k / Variable pay upto 2k and uncapped incentive upto 8k could be easily earned

Shift 10:00 am - 07:00 pm

Week off - 1/Rotational (Tue-Friday as Saturday , Sunday and Monday will be Mandatory working days)

Need aggressive people willing to do 200-250 calls and pre sales

Job Type: Full-time

Work Location: Remote

Project Coordinator

Exp : 5-7 Years

Qualification : Must have Development Background of Web or Mobile

Location : Ahmedabad (WFO)

Qualifications

• Experience in project coordination and management
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Knowledge of software development processes and methodologies
• Ability to analyze and solve problems
• Proficiency in project management software tools
• Bachelor's degree in a relevant field
• PMP certification or equivalent is a plus

Company Description

Moon Technolabs Pvt. Ltd. is a software development company based in Ahmedabad, India. With over a decade of experience in the outsourcing business, Moon Technolabs has established expertise in various areas including Offshore Application Development & Maintenance, Application Migration and Re-engineering, Product Development & Support, Enterprise Solutions, Web Development, Game Development, and Mobile Solutions. Our team of professionals collaborate to provide comprehensive solutions that align with our clients' specific business objectives.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Job description

About Kofluence:

Kofluence is a start-up positioned as “Adwords for Social Media Influencer Marketing''. Led by Online gaming leaders/ IIM Alumni, Kofluence has developed a technology platform where brands can reach out to their audience through micro-influencers. At Kofluence, you get an opportunity to create stuff from scratch. So, if you see yourself as curious, ambitious, innovative and perennially hungry for growth, this is the place to be!

Overview:

We are looking for the position of Account Manager. Selected person will take end to end ownership of accounts to ensure brands collaborate with Kofluence consistently delivering value and exceeding expectations.

As a BD - Account Manager,

You Get:

•   Amazing colleagues to work with
•   A great office with a cool culture
•   Work-from-Home option
•   The freedom to do things and take decisions with logical reasoning

Your Responsibilities:

• Complete ownership of new business development process from strategy to execution
  • Own and deliver quarterly/annual order booking target
  •   Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
  •   Create and leverage synergies across partners in overall ecosystem to maximize and sustain revenues
  •   Own and lead end to end Sales process from lead generation, lead qualification, Proposal submission, Contract Negotiation and Closure