Test Automation Engineer

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

We looking for an efficient candidate for tele-calling services for our tele-calling unit. The candidate should be very fluent in English speaking and should have to capability to attend client requirements and sales. The following requirements are expected from the eligible candidates:

• Proficient in Good English Speaking.
• Any gender with age group for job positions between 21yrs to 30yrs.
• Experienced candidates are mostly preferred for the job role.
• Need to adapt to the working environment, time management and co-operation with teamwork.
• Earn incentives up to 30k per month based on performance.
• Performance bonus will be credited for best performing candidates.

Experience: more than 2 years
Job Location: Pune

Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow

Responsibilities

Build distributed, highly available, and fault-tolerant applications using Java, Spring, Kafka, and other technologies

Build large-scale and highly available APIs, both internal and external

Build, deploy, release, and support applications in the early stages

Skills

Must have

Overall 10+ years of experience as a Java Developer

Core Java 10+ years

Good hands-on coding skills

Must have experience in investment banking-related projects

Should have working experience in Trading life cycle project

Spring framework 5+ years

Kafka or other messaging

Knowledge of key APIs: JPA, JTA, CDI, etc.

Knowledge of various design and architectural patterns

Understanding of microservices architecture

Containerization solutions (e.g. Docker, Kubernetes, OpenShift)

Building tools (e.g. Maven, Gradle)

Version Control (e.g. Git)

Continuous Integration systems (e.g. TeamCity, Jenkins)

Experience in the finance industry and work with the Fintech community

Roles and Responsibilities:

Engage with potential clients via phone calls and WhatsApp to schedule meetings with our Principal Architect.

Understand client requirements related to construction, real estate, or interiors and relay them effectively to the Principal Architect.

Maintain and update client interactions, leads, and meeting schedules in the CRM system.

Follow up with leads to ensure timely responses and confirmed meeting attendance.

Provide basic information about our services, processes, and timelines to prospective clients.

Collaborate with the Principal Architect to refine engagement strategies and enhance lead conversion.

Skills Required:

Strong communication skills, with the ability to engage and build trust over calls and WhatsApp.

Experience in the construction, real estate, or interior design industry is mandatory.

Proficiency in CRM tools for managing leads and tracking client interactions.

Goal-oriented with a focus on delivering high-quality leads and scheduling productive meetings.

Prior experience in inside sales or client engagement is preferred.

Note: The role is client-focused, ensuring seamless communication and effective scheduling with our Principal Architect

We are looking out for Sr. PHP developers to join us at Intricare Technologies.

Your primary focus will be the development of all server-side logic using PHP Frameworks. You will be a part of a full-stack development team that is responsible for all aspects of the ongoing software development.

Responsibilities and Duties
> We are looking for an enthusiastic, diligent Senior PHP Developer
> Good communication skills and dedication to work
> Hands-on experience with any PHP Frameworks {such as Laravel or Yii 2.0 or Codeigniter)
> Excellent problem-solving skills and a positive attitude.
> Should be excited about working with the company in a dynamic work environment.

> Care a lot about product and user experience and take responsibility for thinking like a user. 

> Be comfortable in a fast-paced environment

> Build a great culture, product, and business

Bonus points if you: 

- Experience with rest API & microservices

- Experience with AWS Services

- Have worked with Vue.js in past

Kindly visit our website:- www.intricaretech.com

Experience : 9 years to 12 years

Shift Timings : 5 PM to 2 AM

Location- Hyderabad 

Requirement:

• Minimum 9 years total IT experience, preferably in SAP HCM.
• Minimum 5 years of experience in design and configuration of SAP CA Payroll.
• Must have 2-3 full life cycle implementations for SAP/EC CA Payroll.
• Should have worked as an SME for CA payroll.
• Payroll catalog definition including wage type definition and configuration
• Third party remittance
• Off cycle payroll definition and processing
• Pre-DME and DME
• Garnishments definition, reporting and management
• Hands-on with pay statements, Taxation, YE adjustments and Tax forms (Adobe and Mag Media)
• Benefits configuration and Integration with 3rd party systems
• Detailed knowledge and understanding of integration with Compensation and Time Management
• Experience in creating and defining custom operations and rules
• Experience with year-end activities and support packs implementation and legal changes
• Sound knowledge in HR-FI integrations and reporting.
• Excellent written and verbal communication skills
• Willing to work US Hours Shift
• Excellent written and verbal communication skills

Position: Product Designer (for Luxury Home Decor products)

Location: Noida

Experience: 2 years and above

Salary: upto 4.8 LPA

Qualification: Bachelor's degree in fashion design or a related field.

LOOKING FOR SOMEONE WITH RELEVANT EXPERIENCE IN HOME DECOR DESIGN, HOME ACCESSORIES DESIGN, ETC.

Responsibilities:

• Conducting market research to determine gaps in the market.
• Translating research into feasible ideas and designs that will satisfy consumers.
• Clearly outlining specifications for the design team and stakeholders.
• Collaborating with the design team, and providing helpful feedback on processes.
• Engaging audiences and using sketches, blueprints, and prototypes to gather feedback.
• Using software for detailed designs.
• Producing prototypes and models to test functionality.
• Researching tools, materials and relevant design techniques.

Requirements and skills:

• Bachelor's degree in fashion design or a related field.
• A creative eye, good imagination, and vision.
• A firm grasp of market trends and consumer preferences.
• Practical experience using computer-aided design software. Proficient in software such as Corel Draw, Photoshop, Rhino, Keyshot.
• Good technical and IT skills.
• Excellent written and verbal communication skills.
• Strong planning and organizational abilities.
• Good problem-solving skills.

Company Introduction

Edfone is an educational technology company, which creates smart tools for schools and colleges. This position is for a global project where your work will create an impact on students across the globe. Being one of the early in-house team members you will get to enjoy interacting with founding team and working with early customers - students and teachers. And as always, you will be eligible for a fair share of startup benefits. If you are someone who loves to write mouth watering code and is game to for an exciting ride to help students across the world learn better, do see if you have the skills we need and apply.

Job Description

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition ownership of existing React Native apps from out sourced developers to in-house

Skills

• Firm grasp of the JavaScript, React Native and its nuances
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha