Quality Assurance Engineer

Project Manager

Job Responsibilities:

• Accomplishes Project objectives by managing team; planning and evaluating Project activities.

• Maintains staff by recruiting, selecting, orienting, and training employee

• Ensures a safe, secure, and legal work environment.

• Develops personal growth opportunities.

• Coaches, counsels, and disciplines team.

• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

• Contributes to team effort by accomplishing related results as needed.

Qualities:

• Performance management

• Project management

• Coaching

• Supervision

• Quality management

• Results driven

• Developing standards

• Foster teamwork

• Handles pressure

• Giving feedback

Educational qualification: • Masters degree in finance or equivalent

• Proficiency in office applications

• Minimum 3 years’ experience

Job description

We are looking for a data-driven and strategic Performance Marketing Specialist to manage and optimize our digital advertising campaigns across various channels. The ideal candidate will be responsible for developing, executing, and analyzing ROI-focused campaigns to drive user acquisition, conversions, and revenue growth.

Key Responsibilities:

• Plan, manage, and optimize paid campaigns across Google Ads, Meta (Facebook & Instagram), LinkedIn, YouTube, and other performance marketing platforms.
• Monitor and analyze performance metrics daily (CPC, CTR, CPA, ROAS, conversion rates, etc.) to maximize campaign effectiveness.
• Conduct A/B testing on ad creatives, landing pages, and campaign strategies to improve performance.
• Collaborate with design and content teams to create compelling ad copy, creatives, and landing pages.
• Develop customer acquisition strategies aligned with business goals and target audiences.
• Use analytics tools (Google Analytics, Meta Pixel, etc.) to generate insights and make data-driven decisions.
• Manage performance marketing budgets and ensure efficient spend allocation across channels.
• Stay up to date with digital marketing trends, tools, algorithm updates, and best practices.

Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 2+ years of experience in performance marketing, digital advertising, or growth marketing.
• Proven track record of running successful paid campaigns with measurable ROI.
• Proficiency in Google Ads, Meta Ads Manager, Google Analytics, and other performance tools.
• Strong understanding of online conversion funnels, attribution models, and customer journeys.
• Excellent analytical, communication, and project management skills.
• Familiarity with tools like SEMrush, Ahrefs, Hotjar, HubSpot, or similar is a plus.
• Experience with eCommerce, SaaS, or B2B marketing (optional, based on your business).

About Us

21 Knots is a design, engineering, and consulting firm providing services to the global maritime and oil & gas industry. In an industry constantly evolving due to dynamic regulations, economic fluctuations, and climate change mandates, we strive to deliver cutting-edge solutions with an unwavering commitment to excellence. Our comprehensive services are designed to create value for our esteemed clients while enabling them to achieve their business goals.

The Role

We’re looking for a skilled and motivated Software Developer to join our team at 21 Knots. Someone with backend development with a working knowledge of frontend technologies. The ideal candidate will have a strong command of backend frameworks such as Django, FastAPI, or Flask, and familiarity with frontend tools like HTML, CSS, JavaScript, and optionally React, Angular, or Vue. You will play a key role in building, maintaining, and optimizing scalable software solutions while collaborating with a team

Responsibilities

• Develop,test, and maintain backend services using Django, FastAPI, or Flask.
• Design and implement RESTful APIs for web and internal tools.
• Work with relational and non-relational databases such as PostgreSQL, MySQL, or MongoDB.
• Optimize application performance and implement backend security best practices.
• Collaborate with frontend developers, designers, and cross-functional teams to deliver high-quality solutions.
• Write clean, maintainable, and well-documented code.
• Support basic frontend development tasks using HTML, CSS, and JavaScript.
• Work with modern frontend frameworks like React.js, Angular, or Vue (good to have).

What You’ll Need

Experience:

• 1–4 years of hands-on experience in backend development.
• Exposure to full-stack development environments.
• Experience working with RESTful APIs, databases, and cloud integration is a plus.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Tools & Software Proficiency:

• Proficiency in Django, FastAPI, or Flask.
• Familiarity with PostgreSQL, MySQL, or MongoDB.
• Basic knowledge of frontend technologies: HTML, CSS, JavaScript.
• Exposure to Bootstrap or Tailwind CSS for responsive UI design.
• Good to have: experience with React, Angular, or Vue.
• Familiarity with cloud platforms (AWS, Azure, or GCP) and Agile/Scrum methodologies is an added advantage.

Skills & Competencies:

• Strong problem-solving and debugging skills.
• Understanding of RESTful architecture and secure coding practices.
• Ability to collaborate in a cross-functional environment.
• Good verbal and written communication skills.

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Amagi is a global leader in cloud-managed services for the Streaming TV and Broadcast TV industry. Amagi enables TV networks and content owners distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo! Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more.

Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 300+ channels with deployments in more than 40 countries. Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry. Amagi has sales offices in New York, Los Angeles and London, and operations center in New Delhi, and an innovation center in Bangalore. For more information, visit http://www.amagi.com">www.amagi.com.

JOB DESCRIPTION

Job role: UX Manager

Location: Bangalore

Role reporting into: Head of UX Strategy and Design

Does this role have direct reports?: No

Job Responsibilities:

• Own the Product design philosophy and UX strategy
• Team management and mentoring
• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management, Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX methodologies
• Knowledge of wireframing, visual design and rapid prototyping tools
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project deadlines.
• Should partner with content writers to help articulate User Guide documentation, demo video scripts etc.
• Ensure the quality of the design throughout the development cycle.

Job Requirements:

Ideally a person should have had the below experiences / possess the below abilities to succeed in this role:

• Previous experience of having managed a team
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills with experience designing web apps/ cross platform products in the consumer as well as enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products
• Should have the ability to thrive in ambiguity
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated user needs, usability issues etc
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design decisions to stakeholders
• Should be proficient in developing and documenting detailed user experience specifications

Preferred Work Experience: 8+ years , preferably with a combination of work experience in start-up environments as well as large corporates 

Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT)

Designation: Asst. Manager / Manager - Email Marketing

Department: Affiliate Marketing Team

Location: Mumbai

Qualification: Any Graduate or Post Graduate

Experience: 5+ years of relevant experience in email marketing and marketing automation experience with expertise in database management concepts and best practices.

Responsibilities:

1. Responsible for email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements
2. Design, assemble and create overall email marketing campaigns.
3. Ensure messages are sent in proper form and template. Proofread emails for clarity, grammar, and spelling. Include specific graphics, incentives, and detailed descriptions.
4. Develop a personalization strategy.
5. Ensuring design and layouts of emails are optimized, user and mobile-friendly
6. Create database of emails for lead generation.
7. Purge non-deliverable email addresses and opt-outs.
8. Include persuasive call-to-actions in advertisements and promotions.
9. Understand and evaluate campaign metrics and distribute campaign performance to the marketing team.
10. Work with management to define KPIs, create reporting and analyze campaign performance.
11. Create recommendations to improve campaigns continuously.
12. Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards
13. Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth
14. Support essential marketing operations initiatives in Mailmodo, Hubspot, and Salesforce such as managing the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing

Profile Brief:

1. Strong working knowledge of email marketing tools like Mailmodo, Hubspot, Salesforce.com
2. Must have superior communication skills, both written and verbal.
3. Must be highly organized and self-motivated with a sense of urgency.
4. Strong independent project management skills.
5. Capable of handling multiple tasks with competing priorities under minimal supervision.
6. Able to think critically and exercise independent judgment and discretion.
7. Excellent attention to detail

Salary: Upto 6LPA (Negotiable)

IMMEDIATE JOINING PREFERRED!

• Mandatory Modules: Inventory, Purchase Order, Order Management.

• Skill: Oracle Supply Chain Management Functional Consultant

• Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice.

• Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology.

• Expertise in Modules OM, Purchasing, Inventory. 

• Industry experience in Supply Chain Industry will be an added advantage.

• Ready to work in Shifts by rotation if required.

*Skill Required: Oracle EBS SCM Functional*

•   Skillset and experience in Magento 2.x.
• More than 4 years of experience
• Experience in Agile Methodology is preferred
• Strong functional and code-level knowledge of all Magento components and relevant eCommerce technologies.
• Sound experience and knowledge of PHP 7.x and MySQL.
• Knowledge of Magento design patterns & EAV structure.
• Skilled in Object Oriented Programming (OOPs) and having a good understanding in MVC frameworks: Symfony and/or Zend framework.
• Should have experience in design & develop custom Magento 2 modules/extensions and new functionality.
• Presentation skills and ability to work under pressure
• Should be able to customize various custom and 3rd party Modules.
• Ability to use GIT, Composer, and CLI.
• Experience in API Integration with 3rd party ERP systems & 3rd party services.
• Experience in Payment & Shipment Gateway integration.
• Demonstrated knowledge of JavaScript, jQuery, HTML5, CSS3.
• Knowledge of Magento site optimization techniques.
• Experience of Knockout.js will be a plus
• Good Communication skills