Quality Assurance Engineer

Scrum Master

Bangalore (Marathahalli)

Key Responsibilities

• Lead digital transformation initiatives for global clients within the data engineering domain, aligning technical solutions with business objectives
• Act as a bridge between business and technical teams to gather, analyze, and translate requirements into user stories and acceptance criteria
• Own and manage product backlogs, ensuring continuous grooming and prioritization aligned with client goals
• Facilitate Agile/Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives
• Collaborate with cross-functional teams (Data Engineering, QA, DevOps, and stakeholders) to ensure seamless delivery
• Drive Agile best practices and continuous improvement in processes, timelines, and product quality
• Track and report team performance metrics, sprint progress, and release planning

Required Qualifications

• 8+ years of experience in IT services with a mix of business analysis and Agile delivery roles
• Strong experience working with data engineering teams / data platforms
• Proven experience in delivering client-facing digital products and managing complex stakeholder environments
• Hands-on experience with Agile tools such as JIRA, Confluence, and backlog management platforms
• Strong analytical, communication, and facilitation skills with the ability to balance business and technical priorities

Exp: 0 -2 Years

Salary: ₹12,000 - ₹18,000 per month

Location: Pune

Requirements:

• Proven experience in telecalling, sales, or customer service is preferred.
• Excellent verbal communication skills.
• Strong persuasive and negotiation skills.
• Ability to build rapport and maintain positive relationships over the phone.
• Goal-oriented and self-motivated with a track record of achieving targets.
• Basic computer literacy and comfortable using CRM systems.
• Strong organizational and time-management skills.
• Ability to handle pressure and work effectively in a fast-paced environment.

Key Responsibilities

• Interview Panel Sourcing: Identify and connect with senior IT professionals to onboard them as freelance interview panelists on our platform.
• Candidate Engagement: Reach out to experienced IT professionals, explain the benefits of joining Incruiter, and convince them to register as interviewers.
• Boolean Search & Sourcing: Utilize Boolean search techniques and sourcing tools like Naukri, LinkedIn, and other job portals to find suitable panelists.
• Relationship Management: Build and maintain relationships with senior IT professionals to ensure long-term engagement with our platform.
• Client JD Alignment: Understand various job descriptions from different clients to ensure the right panelists are onboarded for relevant technical assessments.
• TAT Adherence: Ensure quick turnaround time for onboarding interview panelists based on business requirements.

WHAT WILL YOU NEED TO SUCCEED?

• 3+ months of experience in IT recruitment or talent sourcing.
• Strong understanding of IT technologies and job roles.
• Proficiency in sourcing tools like Naukri, LinkedIn, and Boolean search.
• Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity.
• Excellent communication and persuasion skills to onboard senior IT professionals.
• Ability to multitask and meet onboarding targets within the defined timelines.

What we want to accomplish and why we need you? 

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. 

What will you do every day?

Our Implementation & Professional Services team plays a pivotal role in ensuring clients derive maximum value from our solutions. We are looking for an Engineering Manager to lead a delivery-focused team that bridges technology, client success, and execution excellence. You will ensure seamless solution implementation, timely project delivery, and a high-quality client experience.

• Manage and lead a team of solution engineers, developers, and QA professionals working on client implementations and custom delivery projects.
• Collaborate with project managers and client-facing teams to ensure smooth execution of implementation roadmaps.
• Translate client requirements into scalable, maintainable technical solutions while ensuring alignment with Haptik’s platform architecture.
• Own sprint planning, resource allocation, and delivery commitments across multiple concurrent client projects.
• Establish and enforce delivery best practices across coding, testing, deployment, and documentation.
• Act as the escalation point for technical challenges during delivery, unblocking teams and ensuring minimal disruption to project timelines.
• Drive continuous improvements in tools, processes, and automation to accelerate implementations.
• Coach and mentor engineers to develop their skills while keeping them aligned to client-centric delivery goals.
• Partner closely with cross-functional teams (Product, Solutions, Customer Success, and Sales Engineering) to ensure successful hand-offs and long-term customer satisfaction.
• Support recruitment and team scaling as we grow our services and delivery footprint.

Ok, you're sold, but what are we looking for in the perfect candidate? 

• Strong technical foundation with the ability to guide teams on architecture, integrations, and scalable solution design.
• Demonstrated experience managing agile delivery teams that have implemented enterprise-grade software solutions.
• Experience in Professional Services, Client Implementations, or Delivery Engineering is highly preferred.
• Proven ability to balance customer requirements, delivery commitments, and engineering best practices.
• Strong exposure to technologies relevant to distributed systems: programming languages (Python preferred), APIs, cloud platforms, databases, CI/CD, containerization, queues, caches, Elasticsearch/SOLR, etc.
• Excellent stakeholder management and communication skills — comfortable working with both internal teams and enterprise customers.
• Ability to mentor, motivate, and inspire teams to deliver on ambitious goals while ensuring a culture of ownership and accountability.
• 5–8 years of professional experience, including 2–4 years in leading delivery or implementation-focused engineering teams.

Requirements*:

• B.E. / B.Tech. / MCA in Computer Science, Engineering or a related field is required.
• Overall 5-8 years of professional experience. 2-4 years of hands-on experience in managing and leading agile teams delivering tech products.
• Deep understanding of best practices in development and testing processes.
• Good exposure to various technical and architectural concepts of building distributed systems - not limited to but including at least one programming language/framework, version control, CI/CD, queues, caches, SOLR/Elasticsearch, databases, containerization, cloud platforms.
• Excellent written and verbal communication skills.
• Exceptional organizational skills and time management abilities.
• Prior experience of working with Python Programming language.
• Background of being part of a high-paced development team having delivered client-facing products with hands-on involvement.

* Requirements is such a strong word. We don’t necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership in April 2019 with Jio in a $100 million deal.
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
• Huge market: Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024.
• Emerging technology: We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India.
• Great customers: Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

We are looking for a passionate Senior Software Engineer - UI/UX to join our fast growing team at LogiNext. You’ll collaborate with Product Managers and other UI designers to design new features, translate concepts into living and breathing prototypes, and rapidly iterate on interactions, animations, and details to deliver the best user experience. You will be responsible for conceptualizing & creating highly interactive user interfaces across all supported platforms.

You are passionate about design and are driven to create solutions for our clients that combine business objectives, design principles, and continuous user research into a compelling user experience. You have experience in designing a consistent and adaptable platform-based approach to user experience within a technology-driven and Software-as-a-Service (SaaS) based environment. You are a compulsive problem-solver with excellent visualization and communication skills.

Responsibilities:

• Gather, analyse & process data to determine the user needs & enhance the user experience
• Research & learn new, or re- emerging front- end technologies that facilitate improved user experience.
• Conceptualise designs through storyboards & concept presentations
• Design beautiful digital interfaces and present ideas in a compelling manner
• Perform usability testing with prototypes
• Create wireframes & prototypes to create a perfect user interface
• Create the best visual communication design with graphic design, website design, drawing and illustration, animation, client discussion and standard layouts.
• Mentor other team members in conceptualising and visually articulating design solutions
•  

Requirements:

• Bachelor’s degree or higher in Arts/Commerce/Science/Technology
• 4 to 7 years of experience in UI/UX designing
• Must have experience in designing user interfaces for B2B SaaS Products
• Must have excellent experience using tools such as Sketch, Photoshop, Adobe Illustrator
• Able to work and thrive in a fast-paced, rapidly changing work environment
• Should have excellent communication skills, with an ability to convey ideas clearly & precisely
• Must have leadership skills & a good team player
• Must be pro-active & a self-starter

We are searching for a driven, detail-oriented content creator to produce high-quality outputs for our business. The content creator will identify new ways to reach consumers. 

Content Creator Responsibilities:

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.

• Learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.

• Assisting the creative team.

• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.

• Collaborating with internal departments to establish campaign. 

• Monitoring social media and company website metrics.

• Suggesting new ways to promote company offerings and to reach consumers.

• Experience creating strong, engaging content.

• Excellent research, organizational, and time management skills.

• Strong listening and communication skills.

• The capacity to work independently and collaboratively.

L2 Support

Location : Mumbai, Pune, Bangalore

Requirement details : (Mandatory Skills)

• Excell communication skills
• Production Support, Incident Management
• SQL ( Must have experience in writing complex queries )
• Unix ( Must have working experience on Linux operating system.
• Pearl/Shell Scripting
• Candidates working in the Investment Banking domain will be preferred

Position Description:

Our Market Research firm needs an experienced Inside Sales Specialist to join our team. The incumbent will work with our Sales team to reach out to business stakeholders over email, phone and other platforms. We are looking for a smart-working dedicated individual to join our team.

Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further
• development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects
• Document all pertinent customer information and conversations in HubSpot

Requirements:

• Bachelor's degree
• Proven inside sales experience in a SaaS preferably in market research company
• Proficient in using MS Office
• Excellent interpersonal and communication skills
• Ability to perform under pressure in fast paced start-up environment