Growth & Inbound Marketing Associate (B2B Service)

Job Title: ServiceNow Developer / Senior ServiceNow Consultant

Experience Required

6+ Years

Job Description

We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.

Requirements

• 6+ years of experience working on the ServiceNow platform.
• Strong hands-on experience in ServiceNow development, configuration, and administration.
• Experience in one or more ServiceNow modules:
• ITSM (IT Service Management)
• CSM (Customer Service Management)
• HRSD (HR Service Delivery)
• ITOM (IT Operations Management)
• HAM (Hardware Asset Management)
• CMDB (Configuration Management Database)
• SPM (Strategic Portfolio Management)
• GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
• Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
• Strong understanding of ServiceNow platform architecture and best practices.
• Experience in designing scalable and maintainable ServiceNow solutions.
• Knowledge of REST/SOAP APIs and third-party integrations.
• Experience in Agile delivery methodologies.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) in any module.
• ServiceNow Certified Application Developer (CAD).
• Experience with multiple ServiceNow module implementations.
• Exposure to cloud technologies and enterprise IT environments.

Responsibilities

• Gather and analyze business requirements and translate them into ServiceNow solutions.
• Design, develop, configure, and customize ServiceNow applications and modules.
• Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
• Support end-to-end implementation, testing, UAT, deployment, and production support activities.
• Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
• Perform root cause analysis and resolve complex technical issues.
• Ensure adherence to ServiceNow development standards and best practices.
• Participate in code reviews, design reviews, and solution discussions.
• Create technical documentation, knowledge articles, and support documents.
• Mentor junior team members and contribute to continuous process improvements.
• Support platform upgrades, enhancements, and new feature implementations.

Good-to-Have Module-Specific Experience

• ITSM: Incident, Problem, Change, Request, Knowledge Management
• CSM: Case Management, Customer Portals, Service Operations
• HRSD: Employee Center, HR Case Management, Lifecycle Events
• ITOM: Discovery, Service Mapping, Event Management, Cloud Management
• HAM: Asset Lifecycle Management, Procurement, Inventory Management
• CMDB: Data Modeling, CI Management, Data Governance
• SPM: Demand, Project, Portfolio, Resource Management
• GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management

Company: Optimum Solutions

About the company: Optimum solutions is a leader in a sheet metal industry, provides sheet metal solutions to sheet metal fabricators with a proven track record of reliable product delivery. Starting from tools through software, machines, we are one stop shop for all your technology needs.

Role Overview:

• Creating and managing database schemas that represent and support business processes, Hands-on experience in any SQL queries and Database server wrt managing deployment.
• Implementing automated testing platforms, unit tests, and CICD Pipeline
• Proficient understanding of code versioning tools, such as GitHub, Bitbucket, ADO
• Understanding of container platform, such as Docker

Job Description

• We are looking for a good Python Developer with Knowledge of Machine learning and deep learning framework.
• Your primary focus will be working the Product and Usecase delivery team to do various prompting for different Gen-AI use cases
• You will be responsible for prompting and building use case Pipelines
• Perform the Evaluation of all the Gen-AI features and Usecase pipeline

Position: AI ML Engineer

Location: Chennai (Preference) and Bangalore

Minimum Qualification:  Bachelor's degree in computer science, Software Engineering, Data Science, or a related field.

Experience:  4-6 years

CTC: 16.5 - 17 LPA

Employment Type:  Full Time

Key Responsibilities:

• Take care of entire prompt life cycle like prompt design, prompt template creation, prompt tuning/optimization for various Gen-AI base models
• Design and develop prompts suiting project needs
• Lead and manage team of prompt engineers
• Stakeholder management across business and domains as required for the projects
• Evaluating base models and benchmarking performance
• Implement prompt gaurdrails to prevent attacks like prompt injection, jail braking and prompt leaking
•  Develop, deploy and maintain auto prompt solutions
• Design and implement minimum design standards for every use case involving prompt engineering

Skills and Qualifications

• Strong proficiency with Python, DJANGO framework and REGEX
• Good understanding of Machine learning framework Pytorch and Tensorflow
• Knowledge of Generative AI and RAG Pipeline
• Good in microservice design pattern and developing scalable application.
• Ability to build and consume REST API
• Fine tune and perform code optimization for better performance.
• Strong understanding on OOP and design thinking
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages
• Understanding accessibility and security compliance, user authentication and authorization between multiple systems, servers, and environments
• Integration of APIs, multiple data sources and databases into one system
• Good knowledge in API Gateways and proxies, such as WSO2, KONG, nginx, Apache HTTP Server.
• Understanding fundamental design principles behind a scalable and distributed application
• Good working knowledge on Microservices architecture, behaviour, dependencies, scalability etc.
• Experience in deploying on Cloud platform like Azure or AWS
• Familiar and working experience with DevOps tools like Azure DEVOPS, Ansible, Jenkins, Terraform

 Roles & Responsibilities:

Identify and generate high-quality leads through cold calling. Manage the sales pipeline, track opportunities, and monitor progress. Build and maintain strong relationships with potential and existing clients. Maintain accurate and up-to-date records of leads and customer interactions.

Desired Profile:

1-2 years of experience in lead generation or sales.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team

Job Title: Talent Acquisition Associate

Location: Worli, Mumbai (Hybrid Working)

Experience: 1-2 years

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India

and globally and address hiring challenges, recruitment brand marketing, with innovative and

collaborative strategic consulting.

Position Overview:

As a Talent Acquisition Associate at Qrata, you will be an essential part of our human resources team, responsible for sourcing, attracting, and hiring talented professionals. You will work closely with hiring managers to understand their staffing needs and ensure we bring in the best talent to support our company's growth. This position offers the opportunity for hybrid working, combining both remote and in-office collaboration, with our office located in Worli, Mumbai.

Key Responsibilities:

• Collaborate with hiring managers to understand job requirements and create detailed job descriptions.
• Develop and implement effective talent acquisition strategies to attract high-quality candidates.
• Source candidates through various channels, including job boards, social media, and professional networks.
• Screen and evaluate resumes and applications to identify potential candidates.
• Conduct initial interviews to assess candidate qualifications and cultural fit.
• Coordinate and schedule interviews with hiring managers.
• Manage the recruitment process from start to finish, ensuring a smooth and positive candidate experience.
• Extend job offers and negotiate terms with candidates.
• Build and maintain a talent pipeline for future staffing needs.
• Assist with other HR-related tasks and projects as needed.

Qualifications:

• 1-2 years of experience in talent acquisition or recruitment.
• Knowledge of recruitment best practices and sourcing techniques.
• Strong communication and interpersonal skills.
• Proficiency with applicant tracking systems and HR software.
• Ability to work both independently and collaboratively in a team.
• Excellent organizational and time management skills.
• Familiarity with employment laws and regulations.

Job Overview:

We are looking for an enthusiastic and results-driven Business Development Executive to join our team at Mobpair Technologies Pvt Ltd . The ideal candidate will have 2 to 3 years of experience in business development, particularly. You will be responsible for driving sales, developing new business opportunities, and helping expand our market presence.

Key Responsibilities:

Lead Generation & Market Research: Identify potential clients and markets for our products through cold calls, emails, social media outreach, and networking.

Sales Outreach: Reach out to prospects to present our product offerings, and identify and understand their needs.

Client Relationship Management: Build and maintain strong relationships with existing and potential clients to ensure customer satisfaction and retention.

Proposal & Pitching: Develop and present tailored proposals and presentations to prospective clients, showcasing the features and benefits of our products.

Collaboration: Work closely with the marketing and product teams to ensure alignment of sales strategies with marketing campaigns and product features.

Negotiation & Closing: Lead the negotiation process and work towards closing deals effectively, ensuring all terms and conditions are met.

Reporting & Forecasting: Prepare and present regular reports on sales activity, opportunities, and market trends to the management team.

Market Analysis: Monitor competitor activity and market conditions to provide strategic insights for product positioning and business development efforts.

Product Knowledge: Maintain a deep understanding of our products and solutions to offer relevant and informed solutions to clients.

Required Qualifications:

* 2 to 3 years of experience in business development, sales, or a similar role, preferably in a product-based company.

* Strong understanding of the sales process and ability to manage a sales pipeline.

* Excellent communication and interpersonal skills.

* Proven track record of meeting or exceeding sales targets.

* Ability to work independently as well as in a team.

* A proactive approach to problem-solving and client engagement.

* Familiarity with CRM tools and MS Office Suite.

* Strong negotiation skills and a customer-centric mindset

Key Responsibilities:

• Minimum of 7+ years of experience in IT sales.
• Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
• Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
• Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
• Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
• Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
• Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
• Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
• Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
• Meet or exceed sales targets, quotas, and KPIs established by the company.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
• Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced, target-driven environment.
• Proficiency in CRM software and Microsoft Office suite.
• Willingness to travel as needed.

• Developing new product features
• Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
• Problem Solving 
• Communication
• Analytical
• Project Management

• As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
• Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
• Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
• Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
• Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision

• The technologies you will be working with are C#, .NET Core 3.1, Entity Framework, Kubernetes, Angular 2+, Typescript/Javascript, SQL Server, XUnit Testing Framework, Azure DevOps (Git).
• Collaborate with the team to design, build, test, and ship high-quality API and solutions.
• Help evolve the technical roadmap as well as our core software development principles.
• Identify multiple innovative solutions to solve day-to-day development problems.
• Assist in mentoring and supporting the next-level team.
• Work in an Agile development environment to implement user stories as well as assist teammates with their tasks.

What You'll Need

• A degree in Computer Science or Engineering, experience in designing, developing, and maintaining software or an equivalent level of work experience, and a track record of substantial contributions to software projects with high business impact.
• Must have an understanding of SaaS software development practices.
• Must have experience working in a microservices environment utilizing Kubernetes and Docker.
• Must have experience working with GIT source control management.
• Cope with change and evolve with technology platforms as needed.
• You are a wizard with HTML/CSS.
• Experienced in developing C# applications utilizing .NET Core (or Framework 5)
• Experienced with creating Angular 2+ applications and/or React SPA applications.
• Experienced in working with SQL Server and writing complex T-SQL

Summary of Skills

• 5+ years development with C# .NET Framework + .NET Core
• 5+ years working with microservices architecture
• 5+ years developing Web UI with HTML / CSS
• 5+ experience working with SQL Server
• 3+ years of experience working with Angular 2+ or React
• 3+ years of experience working with Typescript and Javascript
• 1+ years of experience working with Docker
• 1+ years of experience working with Kubernetes
• 1+ years of experience working with GIT source control management
• Experience with Azure DevOps and deploying pipelines is a strong plus.
• Experience with versioning control and working with GitHub
• Experience with Agile Development Methodologies
• Can demonstrate working with Azure (you can provision resources and can demonstrate utilizing them. Experience with Cloud terminal is a plus) (Optional)