
About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar,
Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Group Head - Social Media
Experience Level: 5 - 6 Years (3 years in Agency set-up)
Location: Bangalore, Onsite
Job Overview: We are seeking an experienced and strategic-minded Group Head of Social Media to lead our client-based social media team. This role requires a dynamic individual who can ideate and execute
effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep
understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.
Job Description
1. Ideation and Strategy of Campaigns:
● Develop innovative and tailored integrated marketing strategies that align with the client's objectives, target audiences, and industry trends.
● Lead brainstorming sessions to generate creative campaign ideas, considering various platforms, formats, and engagement techniques.
● Collaborate with the creative team to conceptualize engaging content that resonates with the intended audiences.
2. Team Management:
● Lead, mentor, and inspire a team of social media account managers and executives.
● Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
● Foster a collaborative and innovative team culture that encourages the sharing of ideas and professional growth.
3. Client Management:
● Develop and maintain strong relationships with the clients through regular communication, meetings & strategic interaction.
● Clearly understand clients' goals, needs, and expectations and ensure that marketing and media strategies align with their business objectives.
● Present campaign proposals, strategies, and other integrated marketing reports to clients in a compelling and informative manner.
● Proactively address client concerns, feedback, and requests to ensure their satisfaction and long-term partnership.
Requirements:
1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
2. 5-6 years of proven experience in social media management within a client-based agency or related environment. (With a minimum of 3 years of agency experience)
3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
4. Profound understanding of social media platforms, algorithms, content formats, and best practices.
5. Proven track record of generating exceptional results via integrated marketing strategies (online + offline). {must have}
6. Strong analytical skills to interpret data and insights for continuous campaign optimization.
7. Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.
8. Proven leadership skills with experience in managing and developing high-performing teams.
9. Adept at managing multiple client relationships simultaneously and adept at handling client feedback and expectations.
10. Experience in presenting campaign strategies and performance reports to clients.
11. Detail-oriented, organized, and able to meet tight deadlines in a fast-paced environment.
12. Creative thinker with the ability to ideate innovative and tailored campaigns that drive engagement.
13. In-depth knowledge of the broader marketing landscape and how social media integrates into comprehensive strategies.

About Moshi Moshi
About
Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA."
Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.
We are amongst the fastest growing agencies in the country with a very strong value system.
Below are the five of the nine principles we believe in strongly.
- Communicate Clearly.: Prioritize clear and open dialogue.
- Doing things morally right.: Uphold integrity in all endeavors.
- Dream it, do it.: Always Embrace optimism and a can-do attitude.
- Add logic to your life.: Ensure that rationality guides our actions.
- Be that fool.: Fearlessly challenge the impossible.
Come find yourself at Moshi Moshi.
Tech stack
Candid answers by the company
Moshi Moshi is a full-service creative agency that blends strategy with innovation to craft powerful brand experiences. From branding, digital marketing, and web development to video production and PR, we help businesses create impactful stories that stand out. With a bold, quirky, and result-driven approach, we turn ideas into unforgettable brand moments. 🚀
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