Customer Success Engineer

 Key Responsibilities:

• Perform manual testing for web and mobile applications to ensure high-quality releases.
• Conduct API testing using tools like Postman or similar.
• Perform database testing and write SQL queries to validate data in backend.
• Utilize Charles Proxy or similar tools(like DevTools) for network traffic analysis and debugging.
• Collaborate closely with product managers, developers and other stakeholders to understand requirements and clarify expectations.
• Document test cases, test plans, and report defects efficiently.
• Ensure good software quality standards and best practices.
• Lead and mentor junior testers if required.

Required Skills:

• Excellent communication skills both written and verbal.
• Strong experience in API testing and database validation.
• Proficiency in SQL queries for data validation and debugging.
• Hands-on experience with web and mobile app testing.
• Ability to work with network proxy tools such as Charles Proxy.
• Ability to interact with cross-functional teams and drive discussions on requirements and issue resolutions.
• Experience in Azure DevOps for defect tracking and test management tools.

● Write Effective Codes In C++, Develop Software For Embedded Systems Based On STM32, NRF
● Support And Improve Existing Software
● Prepare Documentation For The Created Software. Qualifications
● Confident Knowledge Of C++ 17, Object-Oriented Programming, Embedded Software Development
● Proficiency With Microcontrollers Of The STM32 And / Or NRF Series
● Experience With RTOS
● Familiarity With Git, Linux
● Technical English
● Knowledge Of Python As An Advantage
● Any Experience With UAS \ UAV \ Drones is much appreciated

Indian youth face challenges while choosing a perfect career. Are you the someone who can convince Seniors Professionals to Become Mentors and sell certification programs?

What do we expect from you?

• Calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
• Maintaining a pipeline of all sales using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.

• Convert the lead into business on a monthly target basis.

• Be on calls and counsel Senior Professionals throughout the day.

Desired Skills and Experience

We are looking for somebody who is Mature to handle Senior Professionals and loves the sales numbers.

Here is a brief list of things that we expect from you.

• Proven track record of overachieving any targets
• Great communication and convincing skills.
• You believe that you can sell anything to anybody.
• You understand the dynamic and process of telesales.

What we offer you

The list is long but if you can associate yourself with what you have
read so far, you can expect the following from us.

Salary: 35K + Incentive + Freedom to work from home

Job ID: RP1041

Job Location: Chennai (After Pandemic)

Expected joining within a week

Required Experience: 5 to 8 years

• Good at UI framework with AEM skills knowledge
• 4+ plus years of experience with Adobe
• Must be available to join within a week

About Us:

Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming.

• Take the microservices architecture to the next level of scalability, efficiency, observability, and availability. 
• Build, deploy & run multi-homed systems that work in multiple regions and cloud providers. 
• Build (and open source) data processing, storage and fetch systems at the petabyte scale with the lowest cost/GB while still responding in milliseconds at the 99th percentile. 
• Optimize algorithms which influence personalization, fulfillment/allocation, pricing, maps & routing, fleet positioning, payments, fraud prevention etc 
• Create platforms, reusable libraries, and utilities wherever applicable 
• Write high-quality code that is modular, functional and testable; Establish the best coding practices 
• Formally mentor junior engineers on design, coding, and troubleshooting 
• Troubleshoot issues effectively in a distributed architecture 
• Communicate, collaborate and work effectively in a global environment 
• Operationalize releases by partnering with Tech operations on capacity planning and operability of the product

Experience:

• of years  - 10+ years
• Type of experience - software design, development & architecture
• Experience in Product companies working on Internet-scale applications is preferred 
• Contribution to open-source software, tech blogs, talking at tech conferences, etc. 

Educational Qualifications:

○  Must have - Bachelor’s or Master’s degree in Engineering from premier institutes preferred  

Key competencies:

•  Deep understanding of one or more of Java/Go/Scala/C++. Ability to understand and critique the core library/language constructs. 
• Knowledge of processor, memory, network and storage internals. 
• Deep understanding of distributed systems including fault modeling, concurrency, isolation, consensus etc. 
• Internals of a RDBMS like MySQL 
• Conversant with the internals of systems like Kafka, Cassandra/Scylla, Redis, RocksDB, etc 
• Working knowledge of hosting and network infrastructure (K8s, Envoy, etc) 
• Familiarity with binary serialization protocols like thrift/protobuf/flatbuffers etc 
• Familiar with gRPC, HTTP/2, QUIC, etc. 
• Troubleshooting memory issues, GC tuning, resource leaks etc. 
• Strong problem-solving skills, algorithmic skills and data structures. 
• Productionizing machine learning pipelines using Spark/Flink/TensorFlow etc 

• Experience in defining and architecting future-ready commercial and customer-facing Digital products and platforms and demonstrated digital architecture thought leadership (big picture thinking)
• Should have extensive experience in designing Salesforce applications, solution blueprinting, effort estimation, and creating work plans
• Should have strong experience in hands-on development using out-of-box features and custom development with Apex, Visualforce, JavaScript, and other force.com programming languages including high proficiency in lightning
• Should provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions
• Build and develop web services using REST, SOAP, and other Salesforce APIs to support various integration points with other systems
• Functionally strong in Salesforce Sales Cloud, Service Cloud, CPQ (Configure Price Quote)
• A technically strong and hands-on person willing to code and enthusiastic/ passionate about technical problems in Salesforce.
• Strong exposure to Salesforce Lightning (Lightning Experience, Aura and, LWC) and understands in-depth of Salesforce Lightning Design System.
• Strong exposure to Portals (Partner, Customer) with a varied use of using CMS and Data-Driven Development.
• Understand Lifecycle of Business and Lifecycle Transformation in Salesforce in Manufacturing, Healthcare, Service and, Supply Chain Verticals.
• Could perform System Evaluation in recommending points and consideration for Config vs Code.
• Has performed atleast three End to end Project Transformations in Salesforce using Sales, Service or Community.
• Proactive and willing to learn new technologies with a focus on Very Large Data Volumes and Security.
• Should have Admin, Platform Developer 2 with either salesforce Sales Cloud, Service Cloud or Community Cloud Consultant Certification.
• Voracious and Independent thinker willing to handle Customers/ Stakeholders. Willing to work independently as required.
• Should be aware of Scrum working process and handling large teams (More than 30 Members).
• Strong influencing and communication skills - Ability to present solutions to IT Leadership, business stakeholders, product and development teams in a compelling manner to help them understand why such a solution is required and have the ability to justify the rationale of the particular solution design. Ability to influence in complex situations where stakeholders do not always agree about methods, choices, and strategic direction.
• Experience with developing resource and budget estimates (BOM and staffing)
• Working with global remote teams

Desired Skills:

• Nice to Have Salesforce Architecture Certification in Application Architect or System Architect with exposure to CTA.
• Nice to have a person who understands Salesforce B2B E-commerce, Marketing Cloud, and varying Industry Cloud exposure.
• Strong familiarity with emerging digital frameworks and patterns, Information Security and Data access controls
• Experience of working with platform/package vendors and their solution teams as part of architecting the overall solution.
• Technical acumen and proficiency in Agile and DevOps methodologies, tools, and governance/standards
• Ability to deliver various artifacts as part of the enterprise application architecture, including implementation models, technology matrices, communications diagrams, application use-case diagrams, migration/distribution diagrams, etc.
• Understanding of software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Spinnaker, Azure DevOps, GitHub) is preferred
•  

The candidate will be responsible for Ad Sales for Print Media (Magazine)

1. Building leads through existing & cold calls.
2. Should be a self-starter and with excellent presentation skills.
3. Driving revenue and sales with the development of creative initiatives
4. Developing an extensive network in the industry ( E.g. Brands)
5. Ensuring sales strategy is executed accordingly and effectively
6. Meeting and exceeding weekly and monthly activity and revenue targets.

Requirements

• You have at least 3 years of experience within an Ad Sales print media industry.
• You have an established network in the corporate and ad agencies from prior experience.
• You have a strong understanding of the industry and stay updated with market trends.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You are a self-starter and demonstrate a high level of resilience