
Key Objectives-
- Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned accounts. Develop strategic account plans to maximize customer value and increase wallet share.
- Customer Satisfaction: Act as the primary point of contact for customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
- Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.
Responsibilities-
- Manage a portfolio of accounts, developing and executing account plans to meet revenue targets.
- Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
- Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
- Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
- Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.
- Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
- Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
- Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities
Requirements
Qualifications
- Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
- 1-3 years of relevant experience in enterprise account management within the SAAS or allied industries.
- Proven track record of meeting or exceeding sales targets and driving revenue growth.
- Strong business acumen and the ability to understand complex customer environments.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-centric mindset with a passion for delivering exceptional customer experiences.
- Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
- Proficiency in using CRM tools and other sales productivity software.
- Knowledge of the Indian enterprise market and telephony solutions is advantageous.
- Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.
- The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits
Perks & Benefits:
- Competitive salary with high-performance incentives.
- Career growth opportunities in a fast-growing SaaS company.
- Training & mentorship from industry experts.

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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Join our team as a Social Media Cinematographer Intern!
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We are seeking Electrical Design Engineers with strong experience in detailed engineering and design for EPC projects in the Oil & Gas, Refinery, Pharma, and Chemical sectors.
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Develop and review single line diagrams (SLD), load schedules, cable sizing, earthing and lighting layouts.
Prepare specifications and data sheets for electrical equipment like transformers, switchgears, MCCs, UPS, VFDs, etc.
Coordinate with other disciplines (Instrumentation, Civil, Mechanical, Process) for integrated design solutions.
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Interface with vendors for technical evaluation and review of electrical packages.
Support procurement team in vendor document reviews and approvals.
Ensure compliance with safety standards, IS/IEC/IEEE/NEC and relevant client specifications.
Participate in site surveys, FAT/SAT, and provide construction and commissioning support as needed.
Key Skills & Competencies:
Strong knowledge of electrical system design for hazardous area classification (ATEX/IECEx).
Hands-on experience in ETAP or similar electrical design software is preferred.
Familiar with international and Indian standards (IEC, IS, IEEE, NEC).
Excellent problem-solving, coordination, and communication skills.
Proficiency in AutoCAD, MS Office, and engineering calculation tools.
We’re seeking a Back-End Developer with hands-on experience in Node.js or any other modern backend framework. You’ll be responsible for building robust, scalable APIs and server-side logic powering Zilo’s high-velocity quick commerce platform.
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Work on microservices, API integrations, and data modeling.
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Join a team that wants to make the impossible possible
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- Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
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- As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
- Joining Vitec means becoming a member of the family and making the impossible possible every day.
About You
As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!
What do you need to bring?
- 3+ years of proven experience in the business development area.
- Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
- Strong knowledge of bidding platforms like Upwork and Fiverr.
- Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
- Strong communication and interpersonal skills for building meaningful relationships with clients.
- Strong customer service and sales skills for generating leads.
- Advanced presentation and persuasive skills.
- Advanced decision-making and problem-solving skills.
- Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
- Sharing knowledge with others and helping others to grow is a matter of course for you.
- Very good English skills in written and spoken.
A day in the life of our Business Development Executive
- Attracting new clients by innovating and overseeing the sales process for the business.
- Working with management to identify and manage company risks that might prevent growth.
- Identifying and researching opportunities that come up in new and existing markets.
- Preparing and delivering pitches and presentations to potential new clients.
- Communicating with clients to understand their needs and offer solutions to their problems.
- Building high-level technical concepts together with the team to create meaningful proposals.
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- Managing virtual and in-person sales meetings

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- Collaborate with cross-functional teams to define, design, and ship new features.
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- Build reusable components and front-end libraries for future use.
- Optimize applications for maximum speed and scalability.
- Implement security and data protection features.
- Collaborate with other team members and stakeholders to deliver high-quality software solutions.
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- In-depth knowledge of JavaScript, React.js, and Laravel.
- Familiarity with RESTful APIs and modern front-end build pipelines and tools.
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- Familiarity with Docker and containerization.
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- Assisting the marketing team in developing content for advertising campaigns.
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- Editing and polishing existing content to improve readability.
- Conducting keyword research and using SEO best practices to increase traffic to the company website.
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As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).
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Nice-to-have skills
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