Senior Social Media Account Manager

Conga CPQ Business Analyst

Exp- 7 to 9 years

Work Mode – Remote

Employment type – Contract

Job description:

3 to 5 years of experience to support and enhance Conga CPQ and ERP systems.

Should have Conga CPQ/CLM functional expertise.

Serve as SME for Conga CPQ & ERP systems.

Perform system testing, validation and coordinate with business UAT testing.

Expert-level knowledge in product modelling, pricing configurations, and quote management.

Collaborate with teams to gather, analyze and document business requirements.

Should be good at creating stories, acceptance criteria and agile processes.

Position Overview:

We are looking for an ambitious and dynamic SR. Business Development Associate to drive

the growth and success of our online higher education programs. The ideal candidate will be

responsible for identifying new business opportunities, forming strategic partnerships, and

expanding Shiksolve’s market presence in the education sector. This role demands strong

communication skills, the ability to build relationships with educational institutions, and a deep

understanding of the online education landscape.

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges,

and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attending

events, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners,

and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized

solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate

partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and

demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring

mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship

management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with Shiksolve’s

growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify

emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer

support) to ensure alignment between business objectives and educational

offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their

satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of

contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell

Shiksolve’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities,

pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends,

customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and

campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery

and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously

improve the business development process.

Key Skills & Qualifications:

 Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A

Master’s degree or MBA is a plus.

 Proven experience (3+ years into Sales ) in business development, sales, or

partnerships within the EdTech or online education space.

 Strong understanding of the online education market, industry trends, and customer

needs.

 Exceptional communication, presentation, and negotiation skills.

 Ability to build and maintain relationships with senior executives, university

representatives, and corporate decision-makers.

 Self-starter with a strong drive to achieve and exceed targets.

 Strong organizational and time management skills.

 Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite

(Word, Excel, PowerPoint).

Additional Information:

 Competitive salary with performance-based incentives.

 Opportunity to work in a rapidly growing EdTech company with potential for career

advancement.

 Collaborative and innovative work environment.

 Flexible work arrangements, including remote work options.

 Professional development and training opportunities.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Job Title:

B2B Sales & Business Development Executive

Location:

[Bangalore] / Work from Office onsite

Job Type:

Full-Time | Entry-Level

Total 6 Vacancies

4 for Day Shift

2 for Night Shift

About Us:

Edstellar is a fast-growing Global corporate training company that delivers instructor-led training (ILT), both virtual and in-person, across a wide range of domains including technology, leadership, soft skills, and compliance. We work with start-ups, enterprises, and Fortune 500 companies to solve their learning and development challenges through customized training solutions.

Job Summary:

As a B2B Sales & Business Development Executive, you will be responding leads and actively generating outbound leads to grow our client base. You will interact with HR, L&D, and business leaders to understand their training needs, create customized training proposals, coordinate with internal teams to finalize trainers, and close deals. This is a high-learning, client-facing role ideal for freshers eager to start a career in corporate sales, learning & development, and business consulting.

Key Responsibilities:

• Respond promptly to incoming leads via email, phone, chat, or the website.
• Research and identify potential corporate clients in target industries and geographies.
• Reach out via email, LinkedIn, and cold calls to pitch our training solutions.
• Build a qualified outbound lead pipeline and maintain regular touchpoints.
• Set up discovery calls, understand prospect needs, and nurture them into active leads.
• Understand client training requirements across domains (technical, soft skills, leadership, compliance, etc.).
• Prepare customized training outlines in collaboration with the content and operations teams.
• Work with the Operations team to identify and propose suitable trainers.
• Share tailored proposals and pricing with clients, follow up, and drive the sales process to closure.

Coordination & Documentation:

• Collaborate with internal teams (Content, Trainers, and Operations) to deliver solutions aligned with client expectations.
• Maintain accurate and up-to-date records of all sales activities in CRM or internal systems.
• Ensure smooth handover of closed deals to the Account Management team for delivery coordination.

Who Should Apply?

• Fresh graduates.
• Master’s degree in Business, Marketing, HR, or related field.
• Strong spoken and written English communication skills.
• Confident, proactive, and eager to learn and grow in a fast-paced environment.
• Interest in corporate training or L&D is a plus.
• Ability to multitask and manage both inbound and outbound responsibilities.
• Basic knowledge of tools like MS Office, Google Workspace, CRM (training will be provided).

What you’ll Gain:

• Comprehensive on boarding and role-specific training.
• Hands-on experience working directly with corporate clients and senior professionals.
• Exposure to diverse industries and training domains.
• Opportunity to grow into sales consulting, key account management, or L&D advisory roles.
• Competitive compensation with performance-based incentives.

Work Culture & Support:

• Young, collaborative, and performance-driven team.
• Regular mentoring and feedback sessions.
• Supportive environment that encourages learning and experimentation.

• Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse.
• Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs.
• Assemble large, complex data sets from third-party vendors to meet business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elasticsearch, MongoDB, and AWS technology.
• Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems.

• 5+ years of experience in a Data Engineer role.
• Proficiency in Linux.
• Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena.
• Must have experience with Python/Scala.
• Must have experience with Big Data technologies like Apache Spark.
• Must have experience with Apache Airflow.
• Experience with data pipeline and ETL tools like AWS Glue.
• Experience working with AWS cloud services: EC2, S3, RDS, Redshift.

1. Develop back-end using Node.js, database (MongoDB, Elasticsearch, etc) other latest technologies
2. Take end-to-end ownership of modules
3. Get an opportunity to solve Edu-tech problem statements

1. Bachelor's degree in computer programming, computer science, or a related field.
2. Proven 3+ years of experience working as a Back-end developer.
3. Must have a good understanding of Node.Js, Javascript, and MongoDB.
4. Must have good knowledge of Data Structures and Algorithms.
5. Strong CS fundamentals and problem-solving skills is a must.
6. Excellent analytical and time management skills.
7. Interest in the game industry, since you will be working with people crazy for developing and playing games.

1. Familiarity with discord bot, no-code automation tools like Zapier, http://Automate.io">Automate.io, Airtable and their api’s is a plus.
2. A basic understanding of front-end technologies like React.js, HTML, CSS

• We are a funded start-up, recently closed our seed funding with Kalaari Capital and with a few renowned investors in past like - Village global, FirstCheque, some experience founders such as https://www.linkedin.com/in/anandc/">Anand (FB, Snapdeal), Srini (Founder, TutorVista), https://www.linkedin.com/in/ambareesh-murty-b35803/">Ambareesh (Founder, Pepperfry) and many more!
• We’re tackling a big problem with an even bigger potential to become a launchpad for the entire game industry globally. Participants in our existing cohorts say https://www.youtube.com/playlist?list=PLVOvwIVo57tlYxGB61mSpH22j3IvM3D_p">great things about us!

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Stock Options

✔️ Unlimited Leaves (oh yes! we don’t track leaves)

• You need to stay active and keep an eye on the regular updates
• Efficient time management is encouraged.
• Take ownership of your work and can work independently on assigned projects/tasks.

Jhandewalan, New Delhi

CTO / Head of Engineering

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Role description:
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.

Key Responsibilities

•  CTO will be leading, building, and operating exciting products with a passionate team.
•  We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
•  The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
•  Experience with massively scalable distributed compute product architectures.
•  Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
•  Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
•  Experience successfully scaling technology infrastructure to support rapid customer /data growth.
•  Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
•  "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees

Candidate Experience: Desired skills

•  He/she should have prior work experience of 7-12 years on large-scale mobile app products and can rapidly familiarize yourself with complex products
•  Have inclination to learn and build new age products with blockchain and web3 tech
•  Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
•  Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
•  Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
•  Experience managing Small teams and remote teams is a strong plus
•  Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.

Why is this a great opportunity for the right candidate :

•  Experienced founding team
•  Backed by Future Group which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
•  Existing app customer base of 20Mn registered and 4-5 Mn MAU + which gives us a head start and starting customer base of FuturePay necessary for pivoting the product to Carrot as described earlier
•  Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
•  Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
•  Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
•  All of the above perks of joining a high potential company very early, along with a competitive market salary.

• java 8+
• springcore 
• springboot
• MongoDB
• Angular
• Agile

What you'll be doing :

• You'll be creating the best-in-class mobile designs for users on the Android platform, including visual & motion graphics, flash animation to explain the concepts.

• Asset creations, icon design, for the final deliverable for the release of the phone.

• You'll be continuously keeping an eye on the latest user interactive designs and leveraging those in one's own and the team's work as necessary.

• Create a look consistent with all of Indus OS while pleasing our users.

• Present the user interface visually so information is easy to read, easy to understand and easy to find.

Your Profile :

• Candidate with 4+ years experience.

• B.des, M.des from IIT(IDC) /NID/ Symbiosis/ MIT/ other design colleges.

• Creative and imaginative-, loves to explore.

• Ability to translate a concept into a visual form that explains the concept and able to give justification for each design decision.

• Strong penchant towards all things technology

• Comfortable presenting ideas and designs

• Capable of working within deadlines in a fast-paced environment, often on multiple projects

• Exceptional understanding of the graphic and the functional aspects of design and the ability to execute both

• A strong and creative portfolio with varied projects (this is important to evaluate the capabilities of interested candidates)

• Proficient with Adobe design software (Photoshop, Illustrator, Dreamweaver, Flash)