Senior Graphic Designer - Branding

What you’ll do?

Partnering with internal business owners (product, marketing, edit, etc.) to understand needs anddevelop custom analysis to optimize for user engagement and retention.

Good understanding of the underlying business and workings of cross functional teams for successful execution.

Design and develop analyses based on business requirement needs and challenges.

Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, etc.

Providing statistical analysis on custom research projects and consult on A/B testing and otherstatistical analysis as needed.

Other reports and custom analysis as required.

Identify and use appropriate investigative and analytical technologies to interpret and verify results.

Apply and learn a wide variety of tools and languages to achieve results.

Use best practices to develop statistical and/ or machine learning techniques to build models thataddress business needs.

Collaborate with the team in order to improve the effectiveness of business decisions throughthe use of data and machine learning/predictive modeling.

Innovate on projects by using new modeling techniques or tools.

Utilize effective project planning techniques to break down complex projects into tasks and ensure deadlines are kept. C

ommunicate findings to team and leadership to ensure models are well understood and incorporated into business processes.

Who you need to be?

Typically has 2 - 6 years of relevant experience.

Preferred education: Bachelor's degree in a technical field or equivalent experience Experience in advanced analytics, model building, statistical modeling, optimization, and machinelearning algorithms.

Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, XGBoost, Recommender Systems, ARIMA and Anomaly Detection.

Feature selection, hyper parameters tuning, model selection and error analysis, boosting and ensemble methods.

Strong with programming languages like Python and data processing using SQL or equivalent andability to experiment with newer open-source tools.

Experience in normalizing data to ensure it is homogeneous and consistently formatted to enablesorting, query and analysis.

Experience designing, developing, implementing and maintaining a database and programs tomanage data analysis efforts.

Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE)

Experience in risk and credit score domains preferred.

Job location  Chennai/Bangalore (work from office-Hybrid)

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

Primary responsibilities:

•Design, develop AWS IoT/Cloud-based applications using Typescript, Node.Js.

•Work closely with onsite, offshore, and cross functional teams, Product Management, frontend developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery.

•Proactively Identify risks and failure modes early in the development lifecycle and develop POCs to mitigate the risks early in the program.

•Assertive communication and team skills.

•This individual be self-directed, highly motivated, and organized with strong analytical thinking and problem-solving skills, and an ability to work on multiple projects and function in a team environment.

Experience and Skills Required:

•More than 6 years of overall experience in Software domain.

•At least 3 years of experience in Cloud native applications.

•Solid working knowledge of Typescript, NodeJS.

•Thorough working knowledge in AWS, Lambdas, Microservices etc.,

•Experience in executing CI/CD processes

•Experience in Microservices Architecture

•Good Knowledge on Cloud security & security design control implementation.

•Knowledge of (AWS IoT Core) and In-depth knowledge of AWS cloud native services including Kinesis, DynamoDB, Neptune, Lambda, API Gateway, Timestream , IoT Core, GreenGrass, Aurora, Lambda, etc.

•Great knowledge in Agile/Scrum

The core objective of this project is to upgrade the Dance School website, developed on the Wix platform, to include advanced features and functionalities that cater to both our users and administrative team.

• Professional Dashboard Development:
• Redesign and enhance the existing benchmark tool to a more professional standard. This includes improving the UI/UX design, functionality, and integration within the website.

Engagement Type:

• Mode of Work: Remote
• Shift Time: 6 AM to 3 PM IST

This Role Requires:

• Minimum Exp Required: 3 Years
• Wix Platform Expertise: The developer should have a strong understanding of the Wix platform, including its capabilities, limitations, and best practices for customization.

Interview Rounds:

• Technical and HR Technical Round - Ask questions on the previous work experience.
• HR - Behavioural and cultural fit.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

What is the role?

As Product Manager for Empuls you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role,

Key responsibilities

• Strategic planning and managing all stages of Product Life Cycle
• Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
• Develop functional, technical and designs specifications for the product
• Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
• Research and understand competitive offerings in your sector

What are we looking for?

• An enthusiastic individual with 5+ years of experience in product management.
• We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
• We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

Whom will you work with?

You will closely work with technology, design, sales and customer care teams. You will report to the head of product development.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Way forward

• Building marketing programs to support specific marketing objectives across different channels and segments in support of the overall strategic marketing plan.
• Working with marketing agency partners to plan and execute digital app acquisition campaigns on channels like Google, Facebook and other digital platforms.
• Measuring and reporting performance of all digital marketing campaigns, and assessing against goals (ROI and KPIs).
• Leading the execution of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes and team players.
• Making analytics and data-driven decisions to optimize acquisition & retention strategy (funnel improvement, In-app engagement, ROAS, LTV etc.).
• Providing complete performance reporting and analysis on all mobile marketing campaigns and taking relevant action on insights gained.
• Taking KRAs and brand objective ownership and commitment to meets goals and targets on a regular basis.
• Collaborating with the BD/ Sales teams to plan and execute various marketing initiatives such as events, SMS campaigns, sales training, partner collaboration etc.
• Working with cross-functional team (Product, Support, Sales) to establish growth strategies to support app growth and user acquisition targets.

• Experience in App Marketing in B2B domain is preferred.
• Minimum 4-7 years of professional experience in similar/relevant roles.
• Prior experience in performance marketing / digital marketing / growth role is a plus.
• Masters/MBA is preferred but not required.
• Familiarity with - Google Playstore/Console, Firebase/Branch/MixPanel, Appsflyer/TUNE etc.
• Proven track record of delivering user acquisition growth, retention, and optimization across key mobile metrics is a plus.
• Strong analytical skills: bias toward decision making based on data, and good proficiency with Excel and using it to configure, analyze, and present data.
• Ability to think and react in a high-energy, fast-paced environment.
• Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.

What you need to have: