
Troopod
https://bit.lyAbout
In 2017, like any other college kids straight out of college, we also wanted to start something of our own, build our own Startup. We had tons of ideas but couldn't find the right set of folks with whom we can discuss our thoughts.
We messaged people on LinkedIn and Facebook but no one gave us any "BHAV". We became part of various startup communities but all of them were filled with people spamming and selling their stuff.
Out of frustration, we decided to start our own community where entrepreneurs can share and discuss around their startup ideas, which is famously known as Pushstart as of today.
We worked on Pushstart for 3 years, scaled it to 22k+ monthly active entrepreneurs across India, 100k+ monthly conversations, and a decent revenue to sustain a full-time team of 10 folks
While we scaled http://pushstart.in">Pushstart, we realized that every person is unique and has a plethora of problems and interests which can't be catered via one single community.
That's when we started building niche communities but soon we realized that if we want to target the 7 Billion people out there, we can't be the only ones creating communities.We need to empower millions of other community builders so that they can build niche communities.
And that's how the idea of Troopod came into existence
Troopod is a mobile-first platform that empowers community builders to efficiently set up and manage purpose-driven communities. We call it "Slack for Communities"
Connect with the team
Jobs at Troopod
Mandatory Criteria
- Key Account Management (preferably in D2C, SaaS, or Growth Marketing)
- Client Relationship Management
- Data-driven problem solving & storytelling
- Funnel Optimization / CRO knowledge
- Revenue Retention & Upselling Strategy
- Proficiency with analytics tools (Google Analytics, Hotjar, VWO, etc.)
- Excellent communication and negotiation skills
- Strong cross-functional collaboration with design & tech teams
OKR
Objective 1 – Client Growth & Retention:
- Achieve ≥95% client retention across assigned accounts.
- Identify and close at least two upsell/cross-sell opportunities per quarter.
Objective 2 – Revenue Accountability:
- Own and deliver quarterly account revenue targets.
- Improve client ROI/ROAS through CRO-driven interventions.
Objective 3 – Relationship Management:
- Maintain client CSAT ≥ 8/10.
- Conduct monthly business reviews and share measurable impact reports.
Objective 4 – Collaboration & Leadership:
- Coordinate with tech, design, and CRO teams to deliver outcomes on time.
- Mentor junior account managers for structured delivery and communication.
If interested kindly share your updated resume at 82008 31681
Mandatory Criteria
- Figma, Adobe XD, Illustrator, Lottie
- UI/UX Design (web + mobile)
- Wireframing, Prototyping, and Responsive Design
- Visual Design Systems (Typography, Grid, Components)
- Knowledge of Conversion Rate Optimization (CRO)
- Experience with Shopify or Webflow (preferred)
- Familiarity with GA4, Hotjar, or analytics tools
- Strong understanding of D2C/eCommerce design
OKR
- Design and deliver visually compelling, conversion-optimized interfaces for D2C and consumer brands.
- Maintain design consistency and component libraries across projects.
- Improve conversion rates through data-informed UI/UX decisions.
- Collaborate with developers and marketers to ensure implementation accuracy.
- Optimize page speed, layout, and user flow for better performance metrics.
Kindly share your resume at 82008 31681
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description:
Product management
- Work closely with the product team to translate abstract business & product requirements into crisp technical specifications along with a delivery roadmap
Product Development
- Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
- Developing the frontend/backend and APIs, primarily using the MERN stack for Troopod.
- Delivering a robust backend platform for the product by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design
- Preparing test cases, creating automated build and test processes, setting up systems for CI/CD, and monitoring for the product
- Deploying on AWS using the right services for optimal performance
- Support the Troopod mobile application in its entirety, including working on bug fixes and improving application performance, reliability, and stability
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Managing development and deployment of the product following Modular programming, proper documentation, and code versioning
Customer Success
- Ensuring seamless use of Troopod Web-app and Mobile App by clients or internal teams and successful integration of client systems with Troopod backend and APIs wherever applicable
- Assisting clients with necessary remote support needed for the smooth understanding of and integration with Troopod product
Team Growth
- Contributing to the growth of the engineering team through proactive effort on knowledge growth, process improvements, and performance enhancements on existing solutions
Requirements:
Prior experience in the following things is MUST:
- Minimum 2 years of hands-on technical development experience as a MERN stack developer
- In-depth knowledge of NodeJS, Express or Restify
- Experience implementing applications using ReactJS and React Native
- Experience in creating frontend applications using HTML5, Angular, React, LESS/SASS
- Hands-on experience with JavaScript Development on both client and server-side
- Experience with modern frameworks and design patterns, minimum 3-year experience with MERN Full-stack paradigm
- Should have worked on AWS(EC2), DNS, and other server features
- Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
Bonus points:
- Development experience for high-traffic, consumer-facing web or mobile application
- Experience in building a chat or social media app
- Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
- Experience in hiring and leading a team of developers
- Open-source contributions
- Experience with next.js, serverless, and tailwind CSS
- Eat, sleep, code, and repeat is a typical mantra of your life
Benefits:
- Work in a well-funded startup with a team of 2nd-time founders from top tier colleges like BITS and NIT
- Chance to get decent equity and become part of the founding and core team
- Build a highly scalable product that would one day impact the lives of billions across the globe
- Get guidance from the best product and tech folks out there at leadership positions in Dunzo, Razorpay, Haptik, etc
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