Client Acquisition Specialist

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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Core Responsibilities:

·      Lesson Planning & Delivery: Plan, prepare, and deliver engaging lessons that align with the required curriculum, covering reading, writing, speaking, and listening skills.

·      Language Fundamentals: Instruct students on grammar rules, composition, sentence structure, vocabulary, and pronunciation.

·      Literature & Critical Thinking: Expose students to various forms of literature and guide them in analyzing texts, identifying themes, and developing critical thinking skills.

·      Assessment & Feedback: Create, administer, and grade assignments, homework, and exams to assess student progress. Provide timely and constructive feedback to support learning and improvement.

·      Classroom Management: Foster a positive, safe, and inclusive learning environment with clear behavioral expectations to ensure an effective learning atmosphere.

·      Communication & Collaboration: Maintain open communication with parents, guardians, and colleagues to discuss student performance and needs. Participate in staff meetings and professional development.

·      Individualized Support: Adapt teaching methods and materials to meet diverse student needs, including those with special educational needs or English as a second language (ESL/EAL). 

English Expo" Responsibilities

A teacher involved in an "English Expo" or similar extracurricular event would likely have the following additional duties: 

·      Event Planning: Coordinate and plan the logistics of the expo, which might involve themes, schedules, and required materials.

·      Student Supervision & Guidance: Supervise students in their preparation for the event, such as projects, presentations, or performances.

·      Promotion & Displays: Promote the event and help organize displays of student work to celebrate achievements publicly.

·      Collaboration: Work with other teachers, administrators, and potentially community members to ensure the event's success.

·      Activity Design: Design specific activities or competitions for the expo that enhance English skills in a practical, engaging manner (e.g., spelling bees, debate contests, creative writing showcases). 

Key Skills and Qualifications

·      A bachelor's degree in English or Education (a master's degree is a plus).

·      Relevant teaching certification or license.

·      Strong command of the English language and literature expertise.

·      Excellent communication, organizational, and time management skills.

·      Patience, empathy, and adaptability to work with diverse student populations.

·      Proficiency in using technology and various teaching methodologies. 

Key Responsibilities

• Design, develop, and maintain scalable applications using the OutSystems platform.
• Build modern Reactive Web and Mobile applications aligned with business and technical requirements.
• Implement integrations with REST APIs, databases, and external systems.
• Collaborate with architects, tech leads, and cross-functional teams for smooth deployments.
• Create reusable, maintainable components following OutSystems best practices.
• Participate in code reviews, unit testing, debugging, and performance optimization.
• Ensure adherence to scalability, security, and deployment automation guidelines.
• Stay updated on new OutSystems capabilities and contribute to continuous improvement.

What are the Key Responsibilities:

• Design NLP applications
• Select appropriate annotated datasets for Supervised Learning methods
• Use effective text representations to transform natural language into useful features
• Find and implement the right algorithms and tools for NLP tasks
• Develop NLP systems according to requirements
• Train the developed model and run evaluation experiments
• Perform statistical analysis of results and refine models
• Extend ML libraries and frameworks to apply in NLP tasks
• Remain updated in the rapidly changing field of machine learning

What are we looking for:

• Proven experience as an NLP Engineer or similar role
• Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
• Ability to effectively design software architecture
• Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
• Knowledge of Python, Java, and R
• Ability to write robust and testable code
• Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
• Strong communication skills
• An analytical mind with problem-solving abilities
• Degree in Computer Science, Mathematics, Computational Linguistics, or similar field

●  Should have strong experience in Automation testing, developing and executing test cases. 

● Should have strong experience in Selenium with Java & Cucumber framework.

● Should have a good amount of experience working with Mobile Application testing using Appium 

● Experienced with few of the Automation Testing tools : Selenium, Cucumber, TestNG, SOAP UI/Rest API, Appium. 

● Good knowledge of software testing life cycle :Test planning, Test design and execution, Defect Management, Test Reporting. 

● Hands-on experience on Functional, Regression, System and UAT Testing.

● Good exposure with both Web and Mobile Automation Testing.

● Excellent defect finding, debugging, root cause analysis capabilities. 

Responsible for managing + executing content for social media platforms like Instagram, LinkedIn, YouTube, etc.

Build and execute social media marketing strategies.

Working with our marketing team to design and create the campaign test to communicate the results to using the data to inform future business decisions.

 Collaborate with other departments (marketing, video team, etc.) to create engaging social media content (Stories, posts, reels, etc).

 Planning, Creation, and Publishing of Instagram Reels.

 Managing ORM of IIDE s Social Media.

 Creating the entire campaign, shooting it out, monitoring it, and analyzing it.

 Measure output and revise social media strategies from time to time.  Takedown any other activities from your reporting manager as and when required.

 Flexibility and willingness to go beyond the call of duty (a go-getter).  Required Experience and Qualifications:  Basic Shooting skills using the phone

 Basics of Adobe design & Video tools - Illustrator, Photoshop & Premiere Pro

• Identify, contact and engage prospective clients.
• Online ad sales.
• Make daily sales calls/presentations and bring revenue for the company. 
• Convert leads coming from the website.
• Create and implement strategies to seek out potential partners to promote our solutions.

Requirements:

• 3 - 6 years of relevant experience.
• Strong Experience in Ruby and web frameworks like Ruby on Rails
• Should have good knowledge and work experience in REST API implementations, JSON format handling, rails cache, sessions, multi-threading, etc.
• Ability to write clean Ruby code.
• Proficiency with code versioning tools including Git, Github,
• AWS experience, MySQL, PostgreSQL
• 3+ years of design & amp; development of server-side components in Ruby on Linux platform
• Proficient in Relational Database schema design, development with ActiveRecord, and query performance tuning.

We are hiring for one of our clients (building an immersive platform for creators, from India, which can be used by creators to create content and engage their audience across the world. And they are looking for smart and motivated 'Mobile Engineers' to help build it.

For this, they need someone who has working knowledge in building quality mobile apps in React-Native/Flutter, handling device specific aspects, etc.

Being a Mobile Engineer at this organization will be like a feeling to build something that millions of users across the world can interact with. You will be helping in setting forth the mobile-frontend culture and journey.

Also, experience the working in the early team, shape a startup from the grounds up and be a part of the high growth journey.

Key Responsibilities: -

1. Build and deploy product features end to end.

2. You will build high quality features for a mobile app from grounds up, and can use patterns like composition, inheritance, renderProps, etc.

3. Research and implement things wherever needed, think automating via Fastlane CI/CD, testing logically so it works across multi-resolution devices, etc.

4. Setting up events for user, performance, and error analytics, think GA, hotjar, sentry, etc.

5. Participate in product and design ideation, collaborate with the team to implement high-quality features.

Requirements: -

1. Solid foundation in JS and React Native.

2. Passionate about product and drives it with engineering.

3. Architectural familiarity of implementation, not just UI features.

4. 1+ years of experience in building quality apps in React Native.

5. Identify and resolve performance and device specific issues.

6. Can adapt to best practices and learn device specific things in Android/iOS.

7. Code quickly and test thoroughly - maintain the balance between velocity and code health.

8. Great taste in UI and UX

Perks: -

1. Become a part of our early team, and shape products from grounds up

2. Attractive compensation and esops.

3. Macbook pro

4. Empowered to build an amazing startup culture with us

5. Full ownership and massive growth opportunities

6. and more...

The organization is funded by India's top executives and angel investors. 

• Involved in entire SDLC lifecycle including analysis, development, fixing and monitoring of issues on the assigned product lines.
• Meets and exceeds standards for the quality and timeliness of the work products.
• Implements, unit tests, debugs and leads integrations of complex code.
• Identify opportunities for further enhancements and refinements to best practices, standards and processes.
• Ensure robust, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations

Experience

Technical Duties & Responsibilities

3 – 6 Years

With 2-4 years of experience in Scalable Architecture development. We are looking for Independent Contributors, who have good understanding of Microservices based architecture, and a comprehensive awareness of various architectures & their suitability as per product requirements: -

• Can solve problems independently, be responsible for the requirement analysis and design implementation of important business modules, and be familiar with the online deployment environment, able to independently analyse and quickly troubleshoot online faults.

• Familiar with JAVA programming principles, understand their advanced features and class libraries, network and server programming, multi-threaded programming, common open source products
• Experience in SOA EIP using Apache Camel Spring Integration

• High quality coding ability, reusability, low coupling, scalability, high performance, maintainability, high security

• Have the architectural design capabilities of modules and subsystems, master common architectural design methods and patterns

• Understand SOA, event-driven, distributed system principles, large-scale network application structure, message middleware, caching, load balancing, clustering technology, data synchronization, NoSQL

• Have the project experience of RabbitMQ or Kafka

• If the candidate has air fare industry experience, might be priority