We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Product Support Specialist. The candidate should be reliable, highly energetic, oversee a wide range of cross-functional teams, retail fulfillment teams, as well as third party logistics partners and vendors.

About EasyEcom:

EasyEcom is an industry-leading omnichannel inventory management and reconciliation solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 5000+ global clients, a handful of dedicated team members to 150+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles and responsibilities:

● Identifying clients requirements and helping them use specific features

● Respond to clients queries on time via chat, phone, or email and escalate, if needed

● Analyze and report any problems with the product functionalities.

● Guide clients through new features and functionalities

● Follow up with customers to ensure cent percent timely resolution for all the issues.

● Gather clients feedback and share it with the team.

● Update our internal databases with information about clients discussions and technical issues with the product.

● Recommend improvements and work around to make the product better

● Share feature requests with team members

Requirements:

● Excellent communication and negotiation skills

● 1-2 years of experience in Product Support

● Proficiency in English and Hindi

● Excellent knowledge of MS office

● Self-motivated with a result driven approach

● Critical thinker and problem solver

Perks of Joining EasyEcom

● Great Culture

● Product Training

● Recognition of Work

● Ownership & Leadership opportunities

● Internal Job posting

About Position:

About EasyEcom:

Roles and responsibilities:

● Identifying clients requirements and helping them use specific features

● Respond to clients queries on time via chat, phone, or email and escalate, if needed

● Analyze and report any problems with the product functionalities.

● Guide clients through new features and functionalities

● Follow up with customers to ensure cent percent timely resolution for all the issues.

● Gather clients feedback and share it with the team.

● Update our internal databases with information about clients discussions and technical issues with the product.

● Recommend improvements and work around to make the product better

● Share feature requests with team members

Requirements:

● Excellent communication and negotiation skills

● 1-2 years of experience in Product Support

● Proficiency in English and Hindi

● Excellent knowledge of MS office

● Self-motivated with a result driven approach

● Critical thinker and problem solver

Perks of Joining EasyEcom

● Great Culture

● Product Training

● Recognition of Work

● Ownership & Leadership opportunities

● Internal Job posting

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Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

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About EASYECOM

Founded :

2016

Type :

Products & Services

Size :

100-1000

Stage :

Raised funding

About

Enabling small scale merchants, manufacturers, retailers to sell their products online. Expert in scaling online business and providing end to end solutions

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css3

DEVELOPMENT AT CODALYZE : - You'll help create and build beautiful software that matters using modern JavaScript and software development best practices (Agile, TDD, Continuous Delivery). As a developer for Codalyze, you'll be joining a diverse community of people who are passionate about modern JavaScript and its ability to change the world. You'll get to work on a wide range of projects, using the latest JS frameworks building for the web & mobile, working with a tight knit team of talented individuals. YOUR IMPACT AND GROWTH : - Opportunity to work with one of the most exciting modern JavaScript software companies; placed in Powai, Mumbai. - Play a big part in the success of Codalyze. - You'll be a part of a small impactful team - because we use agile/scrum, you- ll be personally involved in decisions on how we- ll build out our products for our clients. HOW WE WORK : You'll join a tightly-knit team consisting of JS Developers who collaborate to build web and mobile apps (Ionic/Cordova, React Native) for our clients. Most projects are new and won- t require you to deal with a lot of legacy code. We work with modern JavaScript across a range of frameworks and technologies, on the client as well as on the server: Angular, Angular 2, React, NodeJS, TypeScript, ES6, Babel, Flux. (You don't need to be proficient with all of those things to start). Our approach to making software stresses teamwork and close interaction with our clients. We rely on a well thought-out process based on Scrum, continuous delivery, and test-driven development. This process allows us to build software in a way that sets you up for success, allowing you to exercise your creativity and building software that matters without all the red tape, hierarchy and politics. We avoid sharply defined roles: everyone gets to partake in all aspects of their project and to try their hand at new things. Our developers do not just develop: they also help our clients think through product features, contribute to design, and test. We work for many clients in an exciting range of industries: consumer internet, education and fin-tech. We have worked with both startups and enterprises WHAT YOU BRING TO THE TEAM : - 1-3 years experience of web application development using angularJS. - Solid understanding of JavaScript. Bonus points if you have some exposure to server side javascript and python. - Proficiency in javascript bundling tools, such as Webpack and Gulp. - Solid understanding of styling responsive websites using CSS, SCSS - Bonus points if you have an eye for design. (BTW, all our designers can code.) - Great interpersonal skills - we are a close knit team and work together to solve problems. - A desire to follow a software development process that helps you sleep better at night. - Great problem solver and ability to reinvent oneself - We are always looking at ways we can do things better, sometimes there is no path to follow. - Proactive and self starter - we hire folks that have a deep desire to do better and be better, you won- t be micromanaged in this role. (We want to hear your voice.) - Passionate about learning - You- ll help identify new technologies and approaches to problems. (Web development and especially JS is always evolving.) ABOUT US : Based out of Powai, Mumbai, Codalyze is a diverse community of people committed to using modern JavaScript and software development best practices to build beautiful web & mobile applications for our clients. We are dedicated to helping startups and enterprises move to the modern web. We specialize in using modern JavaScript frameworks (such as AngularJS, React, and Node.js) and a UX-driven development process to build next-generation web applications that deliver a compelling user experience for significantly less development effort compared to legacy server-side web development techniques. Our agile development process, built around continuous delivery, ensures clients are never more than a moment away from jumping on the next business opportunity or responding to the next market event. PS : OUR PROCESS : Based on your prior experience you might have to undergo a training spanning 2-6 weeks. Please email your Resumes to gaurav@codalyze.com mentioning following details: - Expected salary - Experience working on web and mobile applications.

DEVELOPMENT AT CODALYZE : - You'll help create and build beautiful software that matters using modern JavaScript and software development best practices (Agile, TDD, Continuous Delivery). As a developer for Codalyze, you'll be joining a diverse community of people who are passionate about modern JavaScript and its ability to change the world. You'll get to work on a wide range of projects, using the latest JS frameworks building for the web & mobile, working with a tight knit team of talented individuals. YOUR IMPACT AND GROWTH : - Opportunity to work with one of the most exciting modern JavaScript software companies; placed in Powai, Mumbai. - Play a big part in the success of Codalyze. - You'll be a part of a small impactful team - because we use agile/scrum, you- ll be personally involved in decisions on how we- ll build out our products for our clients. HOW WE WORK : You'll join a tightly-knit team consisting of JS Developers who collaborate to build web and mobile apps (Ionic/Cordova, React Native) for our clients. Most projects are new and won- t require you to deal with a lot of legacy code. We work with modern JavaScript across a range of frameworks and technologies, on the client as well as on the server: Angular, Angular 2, React, NodeJS, TypeScript, ES6, Babel, Flux. (You don't need to be proficient with all of those things to start). Our approach to making software stresses teamwork and close interaction with our clients. We rely on a well thought-out process based on Scrum, continuous delivery, and test-driven development. This process allows us to build software in a way that sets you up for success, allowing you to exercise your creativity and building software that matters without all the red tape, hierarchy and politics. We avoid sharply defined roles: everyone gets to partake in all aspects of their project and to try their hand at new things. Our developers do not just develop: they also help our clients think through product features, contribute to design, and test. We work for many clients in an exciting range of industries: consumer internet, education and fin-tech. We have worked with both startups and enterprises WHAT YOU BRING TO THE TEAM : - 1-3 years experience of web application development using angularJS. - Solid understanding of JavaScript. Bonus points if you have some exposure to server side javascript and python. - Proficiency in javascript bundling tools, such as Webpack and Gulp. - Solid understanding of styling responsive websites using CSS, SCSS - Bonus points if you have an eye for design. (BTW, all our designers can code.) - Great interpersonal skills - we are a close knit team and work together to solve problems. - A desire to follow a software development process that helps you sleep better at night. - Great problem solver and ability to reinvent oneself - We are always looking at ways we can do things better, sometimes there is no path to follow. - Proactive and self starter - we hire folks that have a deep desire to do better and be better, you won- t be micromanaged in this role. (We want to hear your voice.) - Passionate about learning - You- ll help identify new technologies and approaches to problems. (Web development and especially JS is always evolving.) ABOUT US : Based out of Powai, Mumbai, Codalyze is a diverse community of people committed to using modern JavaScript and software development best practices to build beautiful web & mobile applications for our clients. We are dedicated to helping startups and enterprises move to the modern web. We specialize in using modern JavaScript frameworks (such as AngularJS, React, and Node.js) and a UX-driven development process to build next-generation web applications that deliver a compelling user experience for significantly less development effort compared to legacy server-side web development techniques. Our agile development process, built around continuous delivery, ensures clients are never more than a moment away from jumping on the next business opportunity or responding to the next market event. PS : OUR PROCESS : Based on your prior experience you might have to undergo a training spanning 2-6 weeks. Please email your Resumes to [email protected] mentioning following details: - Expected salary - Experience working on web and mobile applications.

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