Manager - Demand Management (AdTech, DSP)

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

🎯 Job Title: Admin Assistant Executive

📍 Location: Chennai

💼Experience: 2+ years

Gender: Male Candidates

📌 Job Description:

We are looking for a Admin Assistant Executive with 2+ years of experience and any degree qualification. The ideal candidate should have a strong command of English (higher-level proficiency) and excellent typing skills . Experience in handling property-related documentation and legal formalities is essential. ✨

Key Responsibilities:

✅ Prepare agreements for clients purchasing flats/plots.

✅ Attend property registrations and ensure all necessary paperwork is completed.

✅ Visit Corporation/CMDA offices for property approvals.

✅ Coordinate with lawyers and visit legal offices for property-related legal work.

✅ Ensure proper documentation and compliance with property laws.

🛠️ Required Skills:

💬 High-level English proficiency (written & verbal)

⌨️ Fast and accurate typing skills for preparing legal documents

🔍 Attention to detail and ability to handle legal paperwork efficiently

🤝 Strong communication and coordination skills

📍 Preferred Locations:

🏠 Candidates residing in Pammal, Anakaputhur, Pallavaram, Jamin Pallavaram, and Chromepet will be preference.

📩 Interested candidates can apply now!

recruit.hrlspl

We are seeking a Senior Software Engineer (.NET, HTML5, and CSS) to join our team.

Responsibilities:

• Full stack development of web applications including projects ranging between data tiers, server-side, APIs, and front-end.
• Solve moderate to complex problems with minimal guidance and support.
• Help guide the progress of projects and tickets through the use of TechDev’s project and task management systems.
• Participate in release planning, support the success of released projects.
• Propose architectural directions when involved in planning projects.
• Ensure documentation and communication needs for projects are satisfied.
• Provide research, prototyping, and product/library exploration as requested – helping the TechDev team choose the best fits for technology.
• Production of automated testing as needed (including unit tests and end-to-end testing).
• Monitor the quality and security of projects with the use of static code analysis tools such as SonarCube.
• Respond to, troubleshoot, and resolve defects and outages in WLT software. This includes being able to respond to emergencies quickly if needed.
• Mentor and provide guidance to other Developers, perform constructive code reviews.
• Learn continuously and stay up-to-date with trends, technologies and direction in the technology industry and help surface. recommendations for Tech Dev, its processes, and its projects.
• Understand and display WLT’s values.
• Other duties as assigned.

Requirements:

• Ability to produce responsive and mobile-first front-ends using modern best practices and frameworks.
• Proficiency in technologies including but not limited to:.NET, HTML5, CSS, JavaScript, Angular, Svelte, SQL and non-relational DBs.
• Ability to be pragmatic in decision-making
• Comfort with implementation and management of packages and libraries to enhance software products (eg. Tailwind, PrimeNG, and others).
• Ability to juggle multiple priorities and respond dynamically as priorities change.
• Demonstrate a passion for learning new technologies and staying current.
• Strong time management capability, ability to estimate project scopes accurately, and adhere to timelines.
• Understands the “Big Picture” and has an entrepreneur way of thinking.
• Detailed knowledge of various browser capabilities, technologies, and good web design practices.
• Comfortable both architecting and implementing solutions through a team.
• Understanding the fundamentals of behind a scalable application.
• Familiar with various design and architectural patterns.
• Fluent with modern DevOps patterns.
• Strong communication and collaboration skills.
• Ability to uphold WLT values.

Experience:

• 10+ years hands on experience building dynamic web application using:.NET C#, JavaScript, CSS, Web APIs
• Experience with JavaScript front end frameworks such as Angular or Svelte
• Strong mentoring and interpersonal skills are required
• Experience with working on an agile development team
• Good understanding of databases, tools and techniques used for object to relational mapping, experience in performance tuning. Experience in technologies such as Microsoft SQL Server, SQL Azure, Entity Framework, other ORMs, and non-relational data stores.
• Experience integrating off-the-shelf solutions, understand build vs. buy decisions
• Experience with Azure DevOps, GIT, and Visual Studio for task and source code management – including CI and GIT branching strategies
• Experience with Microsoft Azure or similar cloud platforms
• Proficient in object-oriented design and development. Knowledge of common architectural patterns, SOLID principals, OWASP top-ten, and industry accepted best practices.
• Experience with Education technology and Learning Managements Systems (LMSs) a plus

Education or Certification:

• Bachelor’s degree in computer science, software development or equivalent experience.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/1lunY?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

About us:
At Priori Capital, we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an  effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.

We’re looking for someone passionate about driving innovation and solving exciting problems.

What are you joining: 

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), udaanCapital, Iris, Infosys, Cognizant etc.

We are a part of the Kira community and backed by a Polygon Co-founder as an investor and mentor.

What will you do:

• Design to simplify the complexity - Work with our designers to simplify the systems that are working across chains, protocols or existing financial systems.
• Build for the future of finance - Build, deploy and come back to the whiteboard with the core team to innovate, ideate and scale solutions.
• Own your ship - Be responsible to build framework components, own the development process and drive the development cycle to improve transparency and productivity across the team.

What are we looking for:

• 2+ years of experience in Frontend Engineering building scalable web applications: Experience in web3/fintech is not a mandate to apply. You learn as you go!
• You should be good at your game: Detailed oriented and have a thorough knowledge of JavaScript, HTML5 and CSS3 & hands-on experience with either of VueJS, Angular, React OR similar.
• You have a strong bias for action: You seek problems. If you see one, you find the solution. If you have one, you should be already building it. If it fails, you move to the next!
• You want to grow but together: You want to learn and master new skills by tackling new problems with the team

We are more excited if you have this:

• Knowledge of Git, GraphQL, Flux, Webpack, etc.
• Good at analytical problem solving, know-how of core computer science and algorithms.
• Interested in blockchain or finance.
• Experience in Fintech or Web3 Applications

• Learn from the best!
• Work from wherever
• Self-managed leave policy
• Focus on Work-life Balance
• Learning Budget to hone a skill or learn new ones
• Be a part of the fast-growing environment
• Competitive Salary

This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.

Primary Responsibilities

• Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
• Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
• Ensure security patching and system hardening are maintained to meet integrity and availability requirements
• Maintain system resource optimization based on analysis of hosted systems
• Draft and review information security policies, standards, and procedures.
• Complete risk and vulnerability assessment at the network, system, and application level.
• Complete regular situational awareness reports and daily monitoring

Desired Certifications / Training:

• VMware VCP or higher
• System Admin / Data Center Admin Training 

EDUCATION & EXPERIENCE:  

• Requires BE
• 1.5 +  – 7  years of prior relevant experience

Target Closure of Hiring  

• 12th Dec 2022

• 4 L to 16 L INR 

• No

• as per Shift  on Roaster

• Mumbai

What we're looking for

• A self starter interested in solving customer problems by means of design with a demonstrated ability in research, prototyping & design.

If you are interested in introducing novel ways for companies to solve customer issues & for teams to collaborate, this may be the right role for you.

Responsibilities

• Help guide our overall strategy through design, prototyping, and market research.
• Report directly to our Head of product.
• Provide regular feedback and support.
• Partner closely with marketing to communicate brand value.
• Balance speed and quality, with a focus on tangible results.
• Present your roadmap at company-wide checkins.

Qualifications 

• 2+ years experience as a problem solver
• Natural Observationalist with high attention to detail
• Excellent communication skills
• Deep understanding of technology
• Proven record of shipping features on time and on budget
• Flexible and focussed on solutions
• Organized and self-sufficient

Skills

• UI Design
• UX design
• Figma
• User research 

Job Requirement – Sr. SQL _PBI Developer

• Minimum 6+ years of expertise in SQL Database Development including SQL queries, data structures, stored procedures, index etc.
• Excellent written and verbal communication
• Advanced knowledge and experience in T-SQL coding: query writing, stored procedures, triggers and user-defined functions.
• Advanced knowledge and experience in development and maintenance of SSIS and SSAS (Tabular and Multidimensional)
• Advanced knowledge and experience in creating dashboards and reports using PowerBI
• Advanced knowledge and experience in DAX
• Experience in creating and publishing reports using SSRS
• Experience in writing MDX queries
• Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
• Optimize and manage SQL server databases
• Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Flexible, team player, “get-it-done” personality
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment
• Ability to multi-task and context-switch effectively between different activities and teams

Optional Skills (Good to have):

• Microsoft certification in Azure data engineering