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About Us: Led by former Salesforce and Siebel executive, Chuck Ganapathi, Tact.ai is on a mission to make enterprise software more human-friendly. Tact.ai’s conversational AI platform is used by Fortune 500 sales organizations, including two of the top five pharmaceutical companies in world, Honeywell and Cisco to drive revenue growth by eliminating friction in their daily sales workflow. Headquartered in Sunnyvale, CA., Tact.ai Technologies, Inc. is a privately-held company backed by Accel Partners, Redpoint Ventures, Upfront Ventures, M12 (formerly Microsoft Ventures), Comcast Ventures, Salesforce Ventures and the Amazon Alexa Fund. The India Center of Tact.ai was set up in July 2018, with a focus on bringing together world class talent to take Tact.ai to the next level, in terms of product, go-to-market and operational excellence, while building up on the company’s culture of global inclusion that we aspire to and strive for. About the Opportunity: At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Do you believe in making software more human-friendly. Do you relish the challenge of balancing user experience, technical details, optimization, security and omni-channel and cross-platform extensibility? Are you obsessed with creating a better end user experience? Join our team at Tact.ai, the only company backed by Amazon, Upfront & Microsoft ventures, Salesforce.com, Accel, Redpoint, and Comcast. Tact.ai is seeking talented and highly motivated Customer Engineer Applications to join our Go-To Market (GTM) team and be a key member of our Professional Services Team for Tact.ai products and technology. As a member of our implementation team, you will be primarily responsible for understanding customer needs and creating server-based, customer applications that fulfil the requirements. Desired Experience Level: 8+ years of Project Management experience implementing enterprise software solutions for Fortune 1000 clients preferably in the CRM space Experienced and effective at running executive meetings and presenting project status in either conference call or face-to-face meetings Experienced in documenting complex project or program statuses with many different moving parts in both client and internal environments Job Responsibilities: Manage Tact implementations projects end to end according to the requirements Manage internal and external team members day-to-day tasks for assigned projects Create and provide status updates for both customer stakeholders and internal team members Coordinating and facilitating business workshops with fellow team members Maintain communication with Customer Success Manager and directly with the client on fulfilling the obligations agreed upon in the requirements document Maintain a standardized process for managing projects for all Tact.ai clients Document project management process to standardize Facilitate all regular client calls to ensure proper communication Oversee project management for all phases of development life cycle Manage customer expectations: ensure client feels confident with the fulfilment of their business requirements and the agreed upon scope of work Qualifications and Skills: Bachelor’s degree in computers or equivalent/higher 5+ years of direct consulting experience for SaaS/CRM/ERP projects Highly experienced in managing project team members for enterprise implementations Ability to prioritize, multitask, and perform effectively in a highly dynamic work environment; perform tasks and activities that may be out of your comfort zone Effective at leading and facilitating executive conference calls for customers status Knowledge of business processes across disciplines preferred Strong communication and interpersonal skills, manage frequent communication to customer stakeholders and executives Ability to quickly grasp and distinctly explain technology and business concepts to non- technical users Nice to Have: Exposure to Mobile application projects Experience with Natural Language Processing Solutions and/or Voice recognition Job Requirements: Project management certification (PMP) preferred Ability to work with customers based in USA, EMEA, APAC which may require work outside regular India business hours Business Visa for working in the USA/Europe/APAC, Travel up to 50% to customer locations/Tact Offices Perks: Competitive salary Stock options Flexible work hours Sponsored lunch
Sizzle is an exciting new startup that’s changing the world of gaming. At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar engineer that is well versed with AI and audio technologies around audio detection, speech-to-text, interpretation, and sentiment analysis. You will be responsible for: Developing audio algorithms to detect key moments within popular online games, such as: Streamer speaking, shouting, etc. Gunfire, explosions, and other in-game audio events Speech-to-text and sentiment analysis of the streamer’s narration Leveraging baseline technologies such as TensorFlow and others -- and building models on top of them Building neural network architectures for audio analysis as it pertains to popular games Specifying exact requirements for training data sets, and working with analysts to create the data sets Training final models, including techniques such as transfer learning, data augmentation, etc. to optimize models for use in a production environment Working with back-end engineers to get all of the detection algorithms into production, to automate the highlight creation You should have the following qualities: Solid understanding of AI frameworks and algorithms, especially pertaining to audio analysis, speech-to-text, sentiment analysis, and natural language processing Experience using Python, TensorFlow and other AI tools Demonstrated understanding of various algorithms for audio analysis, such as CNNs, LSTM for natural language processing, and others Nice to have: some familiarity with AI-based audio analysis including sentiment analysis Familiarity with AWS environments Excited about working in a fast-changing startup environment Willingness to learn rapidly on the job, try different things, and deliver results Ideally a gamer or someone interested in watching gaming content online Skills: Machine Learning, Audio Analysis, Sentiment Analysis, Speech-To-Text, Natural Language Processing, Neural Networks, TensorFlow, OpenCV, AWS, Python
